Innovations, Research & Data

Research Engineer I (Multiple Openings)

About Emplifi

Emplifi is a leading unified customer engagement platform that empowers businesses to reach and grow communities through digital- and social-first strategies. More than 20,000 brands like McDonald’s, Ford Motor Company, and Delta Air Lines rely on Emplifi to enable connected, empathetic experiences for the modern consumer across marketing, commerce, and care. Headquartered in New York, Emplifi is a partner to the major social media networks and digital platforms, including Google, Meta, LinkedIn, TikTok, and Snapchat. For more information, visit

About the Engineering Team 

Our cross-functional development teams always follow best software development practices - we solve our customer’s most pressing issues each sprint. We’re fast to roll out releases, but make sure everything is smooth. We strongly encourage ideas and innovation and share these during our internal Tech Talks. The cornerstone of our business is data. We process it in real time. On top of that, we react fast to API changes of social platforms but we’re ready to take on challenges and enjoy them.

We are seeking an experienced Research Engineer I to join our team based remotely in the Columbus, OH area.

What You’ll Do Here:

  • Develop software solutions to complex problems for features and modifications.
  • Write code to fulfill the need of the projects.
  • Conduct code reviews.
  • Test, debug, maintain, and deploy applications.
  • Utilize Jira and Confluence for documenting designs, testing plans, feature functionality additions and modifications.
  • Document and present work, ideas, and plans, and collect feedback accordingly.
  • Adhere to company and team policies including accurately documenting tasks and reporting
    time in Jira.
  • Attend meetings as prescribed by Agile, Kanban or Scrum process followed by the team.
  • Utilize project management tools during the work.
  • Writing backend microservices, APIs, designing and maintaining database storages for
    respective product features on multiple layers of architecture (DBs, data APIs,
    application backends).

What You'll Bring to us:

  • Must have a Bachelor's Degree in Computer Science or a related technical field of study; will 
    accept equivalent foreign degree
  • Education and/or experience must include:
    • 1. Java, SQL, JavaScript
    • 2. AI, NLP
    • 3. Software development process

What We Offer:

●    International, fast-paced, and rapidly growing environment
●    Chance to work with the world’s biggest brands at the CX tech leader
●    Agile and open-minded culture, with high levels of trust and flexibility
●    Opportunity for professional growth and development
●    Possibility to learn new and cutting-edge technologies in an environment that encourages new ideas
●    Benefits package including Medical, Dental, Vision & Life Coverage Options
●    Flexible Working Hours
●    Unlimited PTO
●    12 paid Holidays
●    2 Paid Community Service Days
●    Company paid STD and LTD
●    401K
●    Parental Leave Benefits
●    Educational Reimbursement Opportunities
●    Referral Bonus Program
●    Access to an Employee Assistance Program (EAP)
●    Scheduled Company Learning Days and access to additional courses via our online Emplifi Academy
●    There’s more as well! Speak with us to find out all the details!

Research Engineer I (Multiple Openings)
Innovations, Research & Data
Employment Type:
Apply Now!