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CUSTOMER SUCCESS STORIES

Our customer success stories

Emplifi is helping global brands and agencies transform marketing, commerce, and care experiences, 
and achieve business results.

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Boston Beer

Learn how Boston Beer saved $10k annually and reduced time spent on manual refunds by 90% when using Emplifi to reimburse their customers.
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Freshpet

The pet food company leverages the Emplifi to streamline their customer care processes and deliver the experiences pet parents are looking for.
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Baked beans in cast iron pan

Bush Brothers and Company

The company gained a complete view of the customer and cut the time spent on manual issue resolutions and goodwill fulfillment by half.
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The Cheesecake Factory

The Cheesecake Factory uses Emplifi to empower Guest Service agents to deliver personalized guest experiences.
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mrs fields retail location

Famous Brands International

By streamlining their customer case management, Famous Brands International reduced the amount of time and resources needed by 75%.
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Emplifi case study for Land O' Lakes

Land O Lakes

Land O’Lakes Dairy Foods leveraged Emplifi to help them engage consumers.
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Delta Airlines

Delta Air Lines saved over $2 million by centralizing their flight attendant support efforts with the Emplifi Service.
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