{"id":20424,"date":"2026-02-25T17:10:55","date_gmt":"2026-02-25T17:10:55","guid":{"rendered":"https:\/\/emplifistg.wpenginepowered.com\/?post_type=webinar_posts&#038;p=20424"},"modified":"2026-03-18T15:43:20","modified_gmt":"2026-03-18T15:43:20","slug":"social-und-kundenservice-verbinden","status":"publish","type":"webinar_posts","link":"https:\/\/emplifi.io\/de\/webinar\/social-und-kundenservice-verbinden\/","title":{"rendered":"Webinar: Wie Top-Marken Social Media &#038; Service nahtlos verbinden"},"content":{"rendered":"","protected":false},"featured_media":0,"template":"","webinar_topics_tax":[],"webinar_industries_tax":[],"webinar_languages_tax":[],"resource_visibility_tax":[],"class_list":["post-20424","webinar_posts","type-webinar_posts","status-publish","hentry"],"acf":{"remove_gtm":false,"custom_card_title":"Wie Top-Marken Social Media & Service nahtlos verbinden","webinar_time":"10:00 Uhr","webinar_watch_time":"30","resource_description":"Erfahren Sie in unserem Webinar, warum exzellenter Service und CX die beste Marketingstrategie ist. Wir zeigen Ihnen anhand der Erfolgsgeschichten von Leica und Salomon, wie Sie diesen Wandel meistern.","hero_form_group":{"subhead":"Webinar","headline":"Ein Kunde, eine Experience. Wie Europas Top-Marken Social Media & Service nahtlos verbinden","text":"<p data-path-to-node=\"38\"><b data-path-to-node=\"38\" data-index-in-node=\"0\">Das Dilemma:<\/b> Das Marketing-Team liefert Content, der z\u00fcndet. Das Interesse ist da. Aber sobald Fragen aufkommen oder Support n\u00f6tig ist, stockt der Prozess. Der Kundenservice kommt nicht hinterher oder hat keinen Zugriff auf die Social-Kan\u00e4le.<\/p>\n<p data-path-to-node=\"39\"><span data-path-to-node=\"39,0\"><strong>Das Ergebnis<\/strong>? <\/span><span data-path-to-node=\"39,2\"><span class=\"citation-631\">Der Funke erlischt, bevor aus einem Interessenten ein Kunde wird<\/span><\/span><span data-path-to-node=\"39,4\">.<\/span><\/p>\n<p data-path-to-node=\"40\"><b data-path-to-node=\"40\" data-index-in-node=\"0\">Die L\u00f6sung:<\/b> Es ist Zeit f\u00fcr \u201eOne Customer, One Conversation\u201c. In diesem Deep-Dive-Webinar erfahren Sie, warum exzellenter Service (und CX) heute die effektivste Marketingstrategie ist. Wir verzichten auf graue Theorie und analysieren die Erfolgsmodelle von zwei europ\u00e4ischen Love-Brands.<\/p>\n<p data-path-to-node=\"40\"><em>Hinweis: Keine Zeit am Live-Termin? <span class=\"citation-627\">Einfach registrieren und wir senden Ihnen die Aufzeichnung im Nachgang bequem per E-Mail zu. <\/span><\/em><\/p>\n<h2>Was erwartet Sie:<\/h2>\n","add_bullets":true,"bullets":[{"bullet_title":"Authentizit\u00e4t und Vertrauen aufbauen","bullet_description":"Wie Leica Social Proof als sicheren Wachstumstreiber nutzt und den Prozess von der Rechtefreigabe bis zum Post automatisiert."},{"bullet_title":"Effizienz boost","bullet_description":"80 globale Accounts, eine Zentrale. Erfahren Sie, wie Salomon durch radikale Zentralisierung die Antwortzeiten um 45 % gesenkt hat."},{"bullet_title":"Strategischer Wandel","bullet_description":"Warum Social Media keine Insel mehr sein darf, sondern als zentraler Bestandteil deiner gesamten Gesch\u00e4ftsstrategie funktionieren muss."}],"marketo_form":"0","form_headline":"Jetzt kostenlos registrieren","form_embed":"<script src=\"\/\/go.emplifi.io\/js\/forms2\/js\/forms2.min.js\"><\/script> <form id=\"mktoForm_4576\"><\/form> <script>MktoForms2.loadForm(\"\/\/go.emplifi.io\", \"284-ENW-442\", 4576);<\/script>","form_success_message":"Vielen Dank f\u00fcr die Anmeldung! Weitere Details sowie eine Kalendereinladung folgen in K\u00fcrze per E-Mail.","add_logos":false,"logos_headline":"","logos":false,"hero_image":false},"speakers_title":"Speakers:","icon_blocks_group":{"show_section":false,"section_subhead":"","section_headline":"","section_text":"","section_button":null,"blocks":false},"stats_group":{"show_section":false,"section_subhead":"","section_headline":"","section_text":"","stats":false},"wysiwyg_copy":"","hero_subhead":"Webinar","hero_headline":"Ein Kunde, eine Experience. Wie Europas Top-Marken Social Media & Service nahtlos verbinden","hero_text":"<p><span style=\"font-weight: 400;\">Erfahren Sie in unserem Webinar, warum exzellenter Service die beste Marketingstrategie ist. Wir zeigen Ihnen anhand der Erfolgsgeschichten von <\/span><b>Leica<\/b>,<span style=\"font-weight: 400;\">\u00a0<\/span><b>Salomon<\/b><span style=\"font-weight: 400;\">, und mehr, wie sie diesen Wandel meistern.<\/span><\/p>\n","video_embed_group":{"video_type":"vimeo","vimeo_embed":"<div style=\"padding:56.25% 0 0 0;position:relative;\"><iframe src=\"https:\/\/player.vimeo.com\/video\/1174778486?title=0&amp;byline=0&amp;portrait=0&amp;badge=0&amp;autopause=0&amp;player_id=0&amp;app_id=58479\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" title=\"One Customer, One Conversation [DACH]\"><\/iframe><\/div><script src=\"https:\/\/player.vimeo.com\/api\/player.js\"><\/script>","wistia_embed":"s3lqfi0zn7","youtube_embed":"<script src=\"\/\/go.emplifi.io\/js\/forms2\/js\/forms2.min.js\"><\/script> <form id=\"mktoForm_4576\"><\/form> <script>MktoForms2.loadForm(\"\/\/go.emplifi.io\", \"284-ENW-442\", 4576);<\/script>"},"page_content":"<p><span style=\"font-weight: 400;\">Erfahren Sie in unserem Webinar, warum exzellenter Service die beste Marketingstrategie ist. Wir zeigen Ihnen anhand der Erfolgsgeschichten von <\/span><b>Leica<\/b><span style=\"font-weight: 400;\"> und <\/span><b>Salomon<\/b><span style=\"font-weight: 400;\">, wie Sie diesen Wandel meistern.<\/span><\/p>\n<h2>Was erwartet Sie:<\/h2>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Authentizit\u00e4t und Vertrauen aufbauen:<\/b><span style=\"font-weight: 400;\"> Wie Leica Social Proof sicher und effektiv skaliert.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Effizienz radikal steigern:<\/b><span style=\"font-weight: 400;\"> Wie Salomon durch die Zentralisierung von \u00fcber 80 globalen Accounts die Antwortzeiten um 45 % reduzieren konnte.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Abl\u00e4ufe revolutionieren:<\/b><span style=\"font-weight: 400;\"> Warum Social Media nicht als isolierte Marketing-Funktion, sondern als zentraler Bestandteil Ihrer gesamten Gesch\u00e4ftsstrategie betrachtet werden muss.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n","resource_feed_group":{"show_section":false,"section_subhead":"","section_headline":"Insights from Emplifi","section_text":"<p>Explore our latest blogs and comprehensive guides designed to help you master customer experience strategies and drive growth.<\/p>\n","feed_type":"resources","use_recent_resources":true,"topic_filter":false,"resources":false,"custom_links":false},"page_cta_group":{"show_section":false,"use_global_cta":true,"section_subhead":"","section_headline":"","section_text_left":"","section_text_right":"","section_button":null},"awards_group":{"show_section":false,"use_global_awards_text":true,"section_subhead":"","section_headline":"","section_text":"","use_global_awards":true,"awards":false},"webinar_date_actual":"17\/03\/2026","speakers":[{"speaker_image":{"ID":20425,"id":20425,"title":"Aron Ghebremichael - Headshot","filename":"image-34.png","filesize":378241,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/02\/image-34.png","link":"https:\/\/emplifi.io\/de\/webinar\/social-und-kundenservice-verbinden\/image-34\/","alt":"","author":"26","description":"","caption":"","name":"image-34","status":"inherit","uploaded_to":20424,"date":"2026-02-02 12:58:43","modified":"2026-02-02 12:59:06","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":512,"height":512,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/02\/image-34-150x150.png","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/02\/image-34-300x300.png","medium-width":300,"medium-height":300,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/02\/image-34.png","medium_large-width":512,"medium_large-height":512,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/02\/image-34.png","large-width":512,"large-height":512,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/02\/image-34.png","1536x1536-width":512,"1536x1536-height":512,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/02\/image-34.png","2048x2048-width":512,"2048x2048-height":512,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/02\/image-34.png","fullscreen-width":512,"fullscreen-height":512,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/02\/image-34-24x24.png","menu-24x24-width":24,"menu-24x24-height":24,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/02\/image-34-36x36.png","menu-36x36-width":36,"menu-36x36-height":36,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/02\/image-34-48x48.png","menu-48x48-width":48,"menu-48x48-height":48}},"speaker_name":"Aron Ghebremichael","speaker_description":"Account Executive - Emplifi","speaker_bio":"Aron wei\u00df genau, was Enterprise-Brands nachts wachh\u00e4lt. Er begleitet Top-Unternehmen dabei, ihre Social-Strategie vom reinen Broadcasting hin zu echten Conversions zu transformieren. Im Webinar zeigt er dir die Business-Seite der Erfolgsgeschichten von Leica und Salomon und warum Service der neue Sales-Funnel ist."},{"speaker_image":{"ID":20430,"id":20430,"title":"Nardo Vogt - Headshot","filename":"nardo.jpeg","filesize":133618,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/02\/nardo.jpeg","link":"https:\/\/emplifi.io\/de\/webinar\/social-und-kundenservice-verbinden\/nardo\/","alt":"","author":"26","description":"","caption":"","name":"nardo","status":"inherit","uploaded_to":20424,"date":"2026-02-02 13:00:03","modified":"2026-02-02 13:00:17","menu_order":0,"mime_type":"image\/jpeg","type":"image","subtype":"jpeg","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":800,"height":800,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/02\/nardo-150x150.jpeg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/02\/nardo-300x300.jpeg","medium-width":300,"medium-height":300,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/02\/nardo-768x768.jpeg","medium_large-width":768,"medium_large-height":768,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/02\/nardo.jpeg","large-width":800,"large-height":800,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/02\/nardo.jpeg","1536x1536-width":800,"1536x1536-height":800,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/02\/nardo.jpeg","2048x2048-width":800,"2048x2048-height":800,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/02\/nardo.jpeg","fullscreen-width":800,"fullscreen-height":800,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/02\/nardo-24x24.jpeg","menu-24x24-width":24,"menu-24x24-height":24,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/02\/nardo-36x36.jpeg","menu-36x36-width":36,"menu-36x36-height":36,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/02\/nardo-48x48.jpeg","menu-48x48-width":48,"menu-48x48-height":48}},"speaker_name":"Nardo Vogt","speaker_description":"Solution Consultant - Emplifi","speaker_bio":"Nardo ist der Mann f\u00fcr den Blick unter die Haube. Als Solution Consultant \u00fcbersetzt er Strategie in klickbare Workflows. Er demonstriert dir live im System, wie man \u201eOne Customer, One Conversation\u201c technisch umsetzt."}],"webinar_date":"18\/03\/2026"},"_links":{"self":[{"href":"https:\/\/emplifi.io\/de\/wp-json\/wp\/v2\/webinar_posts\/20424","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/emplifi.io\/de\/wp-json\/wp\/v2\/webinar_posts"}],"about":[{"href":"https:\/\/emplifi.io\/de\/wp-json\/wp\/v2\/types\/webinar_posts"}],"wp:attachment":[{"href":"https:\/\/emplifi.io\/de\/wp-json\/wp\/v2\/media?parent=20424"}],"wp:term":[{"taxonomy":"webinar_topics_tax","embeddable":true,"href":"https:\/\/emplifi.io\/de\/wp-json\/wp\/v2\/webinar_topics_tax?post=20424"},{"taxonomy":"webinar_industries_tax","embeddable":true,"href":"https:\/\/emplifi.io\/de\/wp-json\/wp\/v2\/webinar_industries_tax?post=20424"},{"taxonomy":"webinar_languages_tax","embeddable":true,"href":"https:\/\/emplifi.io\/de\/wp-json\/wp\/v2\/webinar_languages_tax?post=20424"},{"taxonomy":"resource_visibility_tax","embeddable":true,"href":"https:\/\/emplifi.io\/de\/wp-json\/wp\/v2\/resource_visibility_tax?post=20424"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}