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Emplifi CX Cloud
Emplifi gives you everything a modern enterprise needs to close the CX gap.
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Emplifi CX Cloud
Social Marketing Cloud
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Live commerce
ShopStream
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Customer success stories
Emplifi is helping global brands and agencies transform marketing, commerce, and care experiences, and achieve business results.
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Customer success stories
Delta Air Lines
$2 million+ saved in support and operations costs
Major League Soccer
61% increase in social media engagement with conversation-first content
Daily Burn
60-minute faster response time to incoming social media messages
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Your resource center for everything marketing, customer service, and CX
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Everything you need to know about Emplifi Summit ‘22
The CX event of the year is just around the corner! Here's what you can expect.
8 live commerce trends you need to know to stay ahead of the curve
What's driving the live commerce boom, and how can your brand take advantage? Let's take a look.
Finding your voice on TikTok: 9 steps to success
Finding your brand's voice on TikTok is crucial to truly connect with your audiences. Here's how to do it.
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Bring the in-store experience, online

Connect with shoppers in seconds

Use one-to-one and one-to-many capabilities

Powering live commerce for some of the world's top brands

"The reach exceeded what we would expect to see at the in-person show with tens of thousands tuning in. ShopStream is the best way of leveraging our top-of-the-range showroom and committed store staff to build a true omnichannel business that millions of customers around the world can enjoy."

Ribble

Matt Lawson, Chief Digital Officer

Just some of our recent awards

Social Marketing Cloud

Award - Social Marketing Cloud (MarTech Breakthrough Award 2022)

Social Commerce Cloud

Service Cloud

Award - Service Cloud (G2: High Performer Enterprise - Winter 2021) - VoC

Award - Service Cloud (G2: High Performer - Winter 2021) - VoC

Award - Service Cloud (AI Breakthrough Award - 2020) - Bot