{"id":9880,"date":"2025-01-27T18:35:20","date_gmt":"2025-01-27T18:35:20","guid":{"rendered":"https:\/\/emplifistg.wpenginepowered.com\/product\/customer-service-chatbot\/"},"modified":"2026-08-25T20:10:32","modified_gmt":"2026-08-25T20:10:32","slug":"customer-service-chatbot","status":"publish","type":"product_posts","link":"https:\/\/emplifi.io\/es\/product\/customer-service-chatbot\/","title":{"rendered":"Emplifi Chatbot"},"content":{"rendered":"","protected":false},"featured_media":8270,"template":"","class_list":["post-9880","product_posts","type-product_posts","status-publish","has-post-thumbnail","hentry"],"acf":{"stats_group":{"show_section":true,"section_subhead":"","section_headline":"Chatbots conversacionales personalizados y configurables","section_text":"","stats":[{"stat":"39%","description":"reducci\u00f3n en el volumen de cola de agentes","logo":false},{"stat":"29%","description":"reducci\u00f3n en el tiempo de espera del cliente","logo":false},{"stat":"40%","description":"ahorro de costes en interacciones con clientes","logo":false}]},"customer_story_group":{"show_section":true,"section_subhead":"","section_headline":"C\u00f3mo nuestros clientes se benefician con Emplifi Chatbot","section_text":"","section_button":{"title":"Ver todos los casos de \u00e9xito","url":"https:\/\/emplifi.io\/customers\/","target":""},"customer_story":[18259,18301,18271]},"faqs_group":{"show_section":true,"section_subhead":"","section_headline":"Preguntas frecuentes","section_text":"","faqs":[{"title":"\u00bfQu\u00e9 es un chatbot conversacional?","content":"<p>Un chatbot conversacional es un software basado en reglas dise\u00f1ado para asistir a los clientes respondiendo preguntas, brindando soporte y gestionando solicitudes de servicio de forma autom\u00e1tica. Estos chatbots interact\u00faan con los clientes a trav\u00e9s de aplicaciones de mensajer\u00eda, webs, redes sociales y otros canales digitales, ofreciendo respuestas inmediatas y ayudando a las empresas a escalar su atenci\u00f3n al cliente.<\/p>\n"},{"title":"\u00bfCu\u00e1les son las caracter\u00edsticas clave del chatbot conversacional de Emplifi?","content":"<p data-path-to-node=\"6\">Las caracter\u00edsticas clave incluyen:<\/p>\n<ul data-path-to-node=\"7\">\n<li>\n<p id=\"p-rc_1d255ef476fc8be9-56\" data-path-to-node=\"7,0,0\"><b data-path-to-node=\"7,0,0\" data-index-in-node=\"0\">Chatbot adaptativo y asistente virtual:<\/b> Interact\u00faa con los clientes en tiempo real por texto, gestionand<span class=\"citation-3161 citation-3162 citation-3163 citation-3164 citation-end-3164\">o consultas eficientemente en canales digitales.<\/span><\/p>\n<\/li>\n<li>\n<p id=\"p-rc_1d255ef476fc8be9-57\" data-path-to-node=\"7,1,0\"><b data-path-to-node=\"7,1,0\" data-index-in-node=\"0\"><span class=\"citation-3157 citation-3158 citation-3159 citation-3160\">Soporte omnicanal y social:<\/span><\/b><span class=\"citation-3157 citation-3158 citation-3159 citation-3160 citation-end-3160\"> Ofrece interacciones consistentes y fluidas en la web, aplicaciones m\u00f3viles, redes sociales y plataformas de mensajer\u00eda.<\/span><\/p>\n<\/li>\n<li>\n<p id=\"p-rc_1d255ef476fc8be9-58\" data-path-to-node=\"7,2,0\"><b data-path-to-node=\"7,2,0\" data-index-in-node=\"0\"><span class=\"citation-3153 citation-3154 citation-3155 citation-3156\">Autoservicio automatizado:<\/span><\/b><span class=\"citation-3153 citation-3154 citation-3155 citation-3156 citation-end-3156\"> Resuelve consultas comunes al instante, l<\/span><span class=\"citation-3153 citation-3154 citation-3155 citation-end-3155\">iberando a los agentes para interacciones de mayor valor.<\/span><\/p>\n<\/li>\n<li>\n<p id=\"p-rc_1d255ef476fc8be9-59\" data-path-to-node=\"7,3,0\"><b data-path-to-node=\"7,3,0\" data-index-in-node=\"0\"><span class=\"citation-3150 citation-3151 citation-3152\">Herramientas de IA para respuestas m\u00e1s r\u00e1pidas:<\/span><\/b><span class=\"citation-3150 citation-3151 citation-3152 citation-end-3152\"> Crea din\u00e1micamente pares de preguntas y respuestas <\/span><span class=\"citation-3150 citation-3151 citation-end-3151\">basadas en las consultas de los usuarios, reduciendo el esfuerzo manual y manteniendo la precisi\u00f3n.<\/span><\/p>\n<\/li>\n<li>\n<p id=\"p-rc_1d255ef476fc8be9-60\" data-path-to-node=\"7,4,0\"><b data-path-to-node=\"7,4,0\" data-index-in-node=\"0\"><span class=\"citation-3148 citation-3149\">Plantillas de inicio r\u00e1pido:<\/span><\/b><span class=\"citation-3148 citation-3149 citation-end-3149\"> Flujos de conversaci\u00f3n y plantillas predefinidas que ayudan a <\/span><span class=\"citation-3148 citation-end-3148\">las empresas a lanzar el chat r<\/span><span class=\"citation-3145 citation-3146 citation-3147 citation-end-3147\">\u00e1pidamente.<\/span><\/p>\n<\/li>\n<li>\n<p id=\"p-rc_1d255ef476fc8be9-61\" data-path-to-node=\"7,5,0\"><b data-path-to-node=\"7,5,0\" data-index-in-node=\"0\"><span class=\"citation-3142 citation-3143 citation-3144\">Escalamiento fluido a agentes:<\/span><\/b><span class=\"citation-3142 citation-3143 citation-3144 citation-end-3144\"> Enruta consultas complejas al soporte humano manteniendo el contexto completo de la conversaci\u00f3n.<\/span><\/p>\n<\/li>\n<li>\n<p id=\"p-rc_1d255ef476fc8be9-62\" data-path-to-node=\"7,6,0\"><b data-path-to-node=\"7,6,0\" data-index-in-node=\"0\"><span class=\"citation-3139 citation-3140 citation-3141\">Soporte API para integraciones:<\/span><\/b><span class=\"citation-3139 citation-3140 citation-3141 citation-end-3141\"> Facilita la conexi\u00f3n mediante API con bases de datos de clientes y otros sistemas.<\/span><\/p>\n<\/li>\n<li>\n<p id=\"p-rc_1d255ef476fc8be9-63\" data-path-to-node=\"7,7,0\"><b data-path-to-node=\"7,7,0\" data-index-in-node=\"0\"><span class=\"citation-3136 citation-3137 citation-3138\">Anal\u00edtica avanzada e insights:<\/span><\/b><span class=\"citation-3136 citation-3137 citation-3138 citation-end-3138\"> Monitoriza el rendimiento del chatbot, las interaccione<\/span><span class=\"citation-3136 citation-3137 citation-end-3137\">s de los usuarios y las nuevas tendencias para mejorar las estrategias de engagement.<\/span><\/p>\n<\/li>\n<li>\n<p id=\"p-rc_1d255ef476fc8be9-64\" data-path-to-node=\"7,8,0\"><b data-path-to-node=\"7,8,0\" data-index-in-node=\"0\"><span class=\"citation-3134 citation-3135\">Inteligencia y reconocimiento de intenci\u00f3n avanzados:<\/span><\/b><span class=\"citation-3134 citation-3135 citation-end-3135\"> Comprende, interpreta e identifica con precisi\u00f3n el lenguaje humano y las necesidad<\/span><span class=\"citation-3134 citation-end-3134\">es del cliente<\/span> para ofrecer respuestas exactas y dirigirlos hacia la soluci\u00f3n adecuada.<\/p>\n<\/li>\n<\/ul>\n"},{"title":"\u00bfQu\u00e9 tipos de consultas puede gestionar el chatbot de Emplifi?","content":"<p>El chatbot de Emplifi est\u00e1 dise\u00f1ado para gestionar m\u00faltiples tipos de consultas seg\u00fan tus necesidades. Esto incluye desde preguntas frecuentes y resoluci\u00f3n de problemas, hasta feedback de clientes, recomendaciones personalizadas, quejas, onboarding de clientes y programaci\u00f3n de citas, por nombrar algunos.<\/p>\n"},{"title":"\u00bfFunciona el chatbot en m\u00faltiples canales?","content":"<p>S\u00ed, el chatbot de Emplifi se conecta a tus plataformas sociales y puntos de contacto clave, como WhatsApp for Business, Facebook Messenger, Instagram, X, SMS y m\u00e1s. As\u00ed, puedes comunicarte de manera eficiente a trav\u00e9s de los canales que tus clientes ya est\u00e1n utilizando.<\/p>\n"},{"title":"\u00bfPuede el chatbot de Emplifi gestionar varios idiomas?","content":"<p>S\u00ed, el chatbot de Emplifi es compatible con muchos idiomas. Puedes configurar f\u00e1cilmente las opciones de idioma para que los clientes interact\u00faen en la lengua que prefieran dentro del canal que est\u00e9n utilizando.<\/p>\n"},{"title":"\u00bfPuede integrarse el chatbot de Emplifi con mis plataformas web y redes sociales actuales?","content":"<p><span class=\"citation-3120 citation-3121 citation-end-3121\">S\u00ed, el chatbot de Emplifi puede integrarse con tus sistemas web y de redes so<\/span>ciales existentes. Utiliza APIs para interactuar con otros softwares y se integra a la perfecci\u00f3n con soluciones adicionales de Emplifi, como Community, Care y Emplifi Agent.<\/p>\n"},{"title":"\u00bfCon qu\u00e9 rapidez podemos implementar el chatbot de atenci\u00f3n al cliente de Emplifi?","content":"<p>El chatbot de Emplifi agiliza el proceso con plantillas de inicio r\u00e1pido, lo que permite una configuraci\u00f3n m\u00e1s veloz y una integraci\u00f3n perfecta en tu estrategia de experiencia del cliente.<\/p>\n"}],"disclaimer_text":"","add_additional_sections":false,"additional_faq_sections":false},"page_cta_group":{"show_section":true,"use_global_cta":true,"section_subhead":"","section_headline":"","section_text_left":"","section_text_right":"","section_button":null},"awards_group":{"show_section":true,"use_global_awards_text":true,"section_subhead":"","section_headline":"","section_text":"","use_global_awards":true,"awards":false},"link_list_group":{"show_section":true,"section_subhead":"","section_headline":"Explora recursos adicionales sobre chatbots","section_text":"<p>Descubre m\u00e1s sobre chatbots para la experiencia y atenci\u00f3n al cliente.<\/p>\n","links":[{"link":{"title":"What is customer self-service?","url":"https:\/\/emplifi.io\/resources\/blog\/customer-self-service\/","target":""}},{"link":{"title":"What is social customer service?","url":"https:\/\/emplifi.io\/resources\/blog\/customer-service-experience\/","target":""}},{"link":{"title":"What is social customer experience?","url":"https:\/\/emplifi.io\/resources\/blog\/customer-experience\/","target":""}},{"link":{"title":"What is conversational commerce?","url":"https:\/\/emplifi.io\/resources\/blog\/conversational-commerce-cx-ecommerce-challenges\/","target":""}},{"link":{"title":"What is the benefit of AI in marketing?","url":"https:\/\/emplifi.io\/resources\/blog\/ai-marketing\/","target":""}},{"link":{"title":"What is social commerce?","url":"https:\/\/emplifi.io\/resources\/blog\/introduction-to-social-commerce\/","target":""}}]},"banner_group":{"show_section":true,"headline":"Descubre nuevas posibilidades para tu organizaci\u00f3n con Emplifi Chatbot","button":{"title":"Solicitar demo","url":"https:\/\/emplifi.io\/demo\/","target":""}},"benefits_group":{"show_section":true,"section_subhead":"","section_headline":"Los clientes buscan ayuda online. Y esperan que est\u00e9s ah\u00ed.","section_text":"<p>Emplifi Chatbot mantiene la fluidez de las conversaciones \u2014gestionando cualquier volumen, en todo momento y en cualquier idioma\u2014 para que tus agentes se enfoquen en lo m\u00e1s importante. El impacto habla por s\u00ed solo:<\/p>\n","benefits":[{"stat":"78%","stat_description":"<p>De las empresas reportan una mejora en la experiencia del cliente.<\/p>\n","image":{"ID":8264,"id":8264,"title":"Bento Box Image 1","filename":"Bento-Box-Image-1-5.png","filesize":194909,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/Bento-Box-Image-1-5.png","link":"https:\/\/emplifi.io\/es\/product\/customer-service-chatbot\/bento-box-image-1-6-2\/","alt":"","author":"46","description":"","caption":"","name":"bento-box-image-1-6-2","status":"inherit","uploaded_to":9880,"date":"2025-02-16 23:53:53","modified":"2025-02-16 23:53:53","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":944,"height":1072,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/Bento-Box-Image-1-5-150x150.png","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/Bento-Box-Image-1-5-264x300.png","medium-width":264,"medium-height":300,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/Bento-Box-Image-1-5-768x872.png","medium_large-width":768,"medium_large-height":872,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/Bento-Box-Image-1-5-902x1024.png","large-width":902,"large-height":1024,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/Bento-Box-Image-1-5.png","1536x1536-width":944,"1536x1536-height":1072,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/Bento-Box-Image-1-5.png","2048x2048-width":944,"2048x2048-height":1072,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/Bento-Box-Image-1-5.png","fullscreen-width":944,"fullscreen-height":1072,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/Bento-Box-Image-1-5-21x24.png","menu-24x24-width":21,"menu-24x24-height":24,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/Bento-Box-Image-1-5-32x36.png","menu-36x36-width":32,"menu-36x36-height":36,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/Bento-Box-Image-1-5-42x48.png","menu-48x48-width":42,"menu-48x48-height":48}},"image_shape":"curved","image_description":"<p>Con consultas llegando desde m\u00e1s canales que nunca, las empresas necesitan una forma inteligente de escalar sin sacrificar velocidad o calidad.<\/p>\n"},{"stat":"59%","stat_description":"<p data-path-to-node=\"5\">De las empresas observan una reducci\u00f3n significativa de costes tras implementar chatbots.<\/p>\n","image":{"ID":8267,"id":8267,"title":"Bento Box Image 2","filename":"Bento-Box-Image-2-5.png","filesize":1611221,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/Bento-Box-Image-2-5.png","link":"https:\/\/emplifi.io\/es\/product\/customer-service-chatbot\/bento-box-image-2-6-2\/","alt":"","author":"46","description":"","caption":"","name":"bento-box-image-2-6-2","status":"inherit","uploaded_to":9880,"date":"2025-02-16 23:53:56","modified":"2025-02-16 23:53:56","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":944,"height":1072,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/Bento-Box-Image-2-5-150x150.png","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/Bento-Box-Image-2-5-264x300.png","medium-width":264,"medium-height":300,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/Bento-Box-Image-2-5-768x872.png","medium_large-width":768,"medium_large-height":872,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/Bento-Box-Image-2-5-902x1024.png","large-width":902,"large-height":1024,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/Bento-Box-Image-2-5.png","1536x1536-width":944,"1536x1536-height":1072,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/Bento-Box-Image-2-5.png","2048x2048-width":944,"2048x2048-height":1072,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/Bento-Box-Image-2-5.png","fullscreen-width":944,"fullscreen-height":1072,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/Bento-Box-Image-2-5-21x24.png","menu-24x24-width":21,"menu-24x24-height":24,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/Bento-Box-Image-2-5-32x36.png","menu-36x36-width":32,"menu-36x36-height":36,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/Bento-Box-Image-2-5-42x48.png","menu-48x48-width":42,"menu-48x48-height":48}},"image_shape":"curved","image_description":"<p>Reduce el volumen de soporte, escala sin esfuerzo y ofrece interacciones fluidas, sin importar d\u00f3nde inicie la conversaci\u00f3n.<\/p>\n"}]},"hero_media_group":{"subhead":"EMPLIFI CHATBOT","headline":"Resuelve casos m\u00e1s r\u00e1pido con el chatbot de IA para atenci\u00f3n al cliente de Emplifi","text":"<p>El chatbot conversacional con IA de Emplifi te <span class=\"citation-37 citation-end-37\">ayuda a escalar el soporte sin sacrificar la interacci\u00f3n. Reduce costes operativos con un chatbot integrado que automatiza respuestas, optimiza flujos de trabajo y ofrece asistencia r\u00e1pida y personalizada.<\/span><\/p>\n","button_1":{"title":"Solicitar demo","url":"https:\/\/emplifi.io\/demo\/","target":""},"button_2":null,"add_channel_icons":false,"channel_icons":false,"media_type":"image","image":{"ID":13337,"id":13337,"title":"heroimage (1)","filename":"heroimage-1-scaled.webp","filesize":151114,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/heroimage-1-scaled.webp","link":"https:\/\/emplifi.io\/es\/product\/customer-service-chatbot\/heroimage-1-2\/","alt":"","author":"46","description":"","caption":"","name":"heroimage-1-2","status":"inherit","uploaded_to":9880,"date":"2025-03-17 21:43:27","modified":"2025-03-17 21:43:42","menu_order":0,"mime_type":"image\/webp","type":"image","subtype":"webp","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":2560,"height":1422,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/heroimage-1-150x150.webp","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/heroimage-1-300x167.webp","medium-width":300,"medium-height":167,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/heroimage-1-768x427.webp","medium_large-width":768,"medium_large-height":427,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/heroimage-1-1024x569.webp","large-width":1024,"large-height":569,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/heroimage-1-1536x853.webp","1536x1536-width":1536,"1536x1536-height":853,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/heroimage-1-2048x1138.webp","2048x2048-width":2048,"2048x2048-height":1138,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/heroimage-1-1920x1080.webp","fullscreen-width":1920,"fullscreen-height":1080,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/heroimage-1-24x13.webp","menu-24x24-width":24,"menu-24x24-height":13,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/heroimage-1-36x20.webp","menu-36x36-width":36,"menu-36x36-height":20,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/heroimage-1-48x27.webp","menu-48x48-width":48,"menu-48x48-height":27}},"marketo_form_clone":{"marketo_form":"0"},"form_headline":"","form_embed":"","form_success_message":"","video_type":"youtube","vimeo_embed":"<div style=\"padding:56.25% 0 0 0;position:relative;\"><iframe src=\"https:\/\/player.vimeo.com\/video\/339430037?h=d982fc6177&title=0&byline=0&portrait=0\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture\" allowfullscreen><\/iframe><\/div><script src=\"https:\/\/player.vimeo.com\/api\/player.js\"><\/script>","wistia_embed":"s3lqfi0zn7","youtube_embed":"<iframe width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/GevhhrjhT4s\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe>","media_embed":""},"product_features_group":{"show_section":true,"section_subhead":"","section_headline":"","section_text":"","slideshow_type":"sticky","features":[{"title":"Gestiona consultas de clientes desde cualquier canal sin fricciones","description":"<p>Desde tu web hasta las redes sociales, utiliza los chatbots de Emplifi en tus canales clave para atender a los clientes donde est\u00e9n, en m\u00faltiples idiomas y en todo mome<span class=\"citation-390 citation-end-390\">nto.<\/span><\/p>\n","image":{"ID":13342,"id":13342,"title":"productsliderimage1 (1)","filename":"productsliderimage1-1.webp","filesize":69852,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/productsliderimage1-1.webp","link":"https:\/\/emplifi.io\/es\/product\/customer-service-chatbot\/productsliderimage1-1-2\/","alt":"","author":"46","description":"","caption":"","name":"productsliderimage1-1-2","status":"inherit","uploaded_to":9880,"date":"2025-03-17 21:44:47","modified":"2025-03-17 21:44:47","menu_order":0,"mime_type":"image\/webp","type":"image","subtype":"webp","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":1600,"height":1280,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/productsliderimage1-1-150x150.webp","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/productsliderimage1-1-300x240.webp","medium-width":300,"medium-height":240,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/productsliderimage1-1-768x614.webp","medium_large-width":768,"medium_large-height":614,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/productsliderimage1-1-1024x819.webp","large-width":1024,"large-height":819,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/productsliderimage1-1-1536x1229.webp","1536x1536-width":1536,"1536x1536-height":1229,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/productsliderimage1-1.webp","2048x2048-width":1600,"2048x2048-height":1280,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/productsliderimage1-1-1600x1080.webp","fullscreen-width":1600,"fullscreen-height":1080,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/productsliderimage1-1-24x19.webp","menu-24x24-width":24,"menu-24x24-height":19,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/productsliderimage1-1-36x29.webp","menu-36x36-width":36,"menu-36x36-height":29,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/productsliderimage1-1-48x38.webp","menu-48x48-width":48,"menu-48x48-height":38}}},{"title":"Reduce costes, minimiza el estr\u00e9s y escala tus operaciones","description":"<p>Reduce el volumen de consultas de tus agentes, al tiempo que atiendes a m\u00e1s clientes y mejoras el CSAT. Nuestros chatbots <span class=\"citation-384 citation-385 citation-end-385\">usan enrutamiento inteligente para escalar casos a agentes humanos solo cuando es necesario.<\/span><\/p>\n","image":{"ID":8282,"id":8282,"title":"Product Slider Image 2","filename":"Product-Slider-Image-2-5.png","filesize":1829686,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/Product-Slider-Image-2-5.png","link":"https:\/\/emplifi.io\/es\/product\/customer-service-chatbot\/product-slider-image-2-6-2\/","alt":"","author":"46","description":"","caption":"","name":"product-slider-image-2-6-2","status":"inherit","uploaded_to":9880,"date":"2025-02-16 23:54:26","modified":"2025-02-16 23:54:26","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":1600,"height":1280,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/Product-Slider-Image-2-5-150x150.png","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/Product-Slider-Image-2-5-300x240.png","medium-width":300,"medium-height":240,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/Product-Slider-Image-2-5-768x614.png","medium_large-width":768,"medium_large-height":614,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/Product-Slider-Image-2-5-1024x819.png","large-width":1024,"large-height":819,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/Product-Slider-Image-2-5-1536x1229.png","1536x1536-width":1536,"1536x1536-height":1229,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/Product-Slider-Image-2-5.png","2048x2048-width":1600,"2048x2048-height":1280,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/Product-Slider-Image-2-5-1600x1080.png","fullscreen-width":1600,"fullscreen-height":1080,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/Product-Slider-Image-2-5-24x19.png","menu-24x24-width":24,"menu-24x24-height":19,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/Product-Slider-Image-2-5-36x29.png","menu-36x36-width":36,"menu-36x36-height":29,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/Product-Slider-Image-2-5-48x38.png","menu-48x48-width":48,"menu-48x48-height":38}}},{"title":"Chatbots a medida para crear interacciones personalizadas","description":"<p>Responde preguntas, activa encuestas, comparte el estado de pedidos y asiste con respuestas autom\u00e1ticas por IA, adaptadas a la voz, tono e idiomas de tu marca.<\/p>\n","image":{"ID":13347,"id":13347,"title":"productsliderimage3 (1)","filename":"productsliderimage3-1.webp","filesize":66562,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/productsliderimage3-1.webp","link":"https:\/\/emplifi.io\/es\/product\/customer-service-chatbot\/productsliderimage3-1-2\/","alt":"","author":"46","description":"","caption":"","name":"productsliderimage3-1-2","status":"inherit","uploaded_to":9880,"date":"2025-03-17 21:44:50","modified":"2025-03-17 21:44:50","menu_order":0,"mime_type":"image\/webp","type":"image","subtype":"webp","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":1600,"height":1280,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/productsliderimage3-1-150x150.webp","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/productsliderimage3-1-300x240.webp","medium-width":300,"medium-height":240,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/productsliderimage3-1-768x614.webp","medium_large-width":768,"medium_large-height":614,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/productsliderimage3-1-1024x819.webp","large-width":1024,"large-height":819,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/productsliderimage3-1-1536x1229.webp","1536x1536-width":1536,"1536x1536-height":1229,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/productsliderimage3-1.webp","2048x2048-width":1600,"2048x2048-height":1280,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/productsliderimage3-1-1600x1080.webp","fullscreen-width":1600,"fullscreen-height":1080,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/productsliderimage3-1-24x19.webp","menu-24x24-width":24,"menu-24x24-height":19,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/productsliderimage3-1-36x29.webp","menu-36x36-width":36,"menu-36x36-height":29,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/productsliderimage3-1-48x38.webp","menu-48x48-width":48,"menu-48x48-height":38}}},{"title":"Conoce a fondo el rendimiento de tu chatbot","description":"<p>Con la plataforma unificada de Emplifi, medir el impacto de tu bot es sencillo. Analiza m\u00e9tricas espec\u00edficas de plataforma, contenci\u00f3n e intenci\u00f3n del cliente, y optim<span class=\"citation-377 citation-end-377\">iza en base a los datos.<\/span><\/p>\n","image":{"ID":8288,"id":8288,"title":"Product Slider Image 4","filename":"Product-Slider-Image-4-4.png","filesize":168738,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/Product-Slider-Image-4-4.png","link":"https:\/\/emplifi.io\/es\/product\/customer-service-chatbot\/product-slider-image-4-5-2\/","alt":"","author":"46","description":"","caption":"","name":"product-slider-image-4-5-2","status":"inherit","uploaded_to":9880,"date":"2025-02-16 23:54:41","modified":"2025-02-16 23:54:41","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":1600,"height":1280,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/Product-Slider-Image-4-4-150x150.png","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/Product-Slider-Image-4-4-300x240.png","medium-width":300,"medium-height":240,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/Product-Slider-Image-4-4-768x614.png","medium_large-width":768,"medium_large-height":614,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/Product-Slider-Image-4-4-1024x819.png","large-width":1024,"large-height":819,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/Product-Slider-Image-4-4-1536x1229.png","1536x1536-width":1536,"1536x1536-height":1229,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/Product-Slider-Image-4-4.png","2048x2048-width":1600,"2048x2048-height":1280,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/Product-Slider-Image-4-4-1600x1080.png","fullscreen-width":1600,"fullscreen-height":1080,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/Product-Slider-Image-4-4-24x19.png","menu-24x24-width":24,"menu-24x24-height":19,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/Product-Slider-Image-4-4-36x29.png","menu-36x36-width":36,"menu-36x36-height":29,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/01\/Product-Slider-Image-4-4-48x38.png","menu-48x48-width":48,"menu-48x48-height":38}}}]},"remove_gtm":false,"product_tour_group":{"show_section":false,"subhead":"","headline":"","text":"","product_tour_embed":""}},"_links":{"self":[{"href":"https:\/\/emplifi.io\/es\/wp-json\/wp\/v2\/product_posts\/9880","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/emplifi.io\/es\/wp-json\/wp\/v2\/product_posts"}],"about":[{"href":"https:\/\/emplifi.io\/es\/wp-json\/wp\/v2\/types\/product_posts"}],"version-history":[{"count":0,"href":"https:\/\/emplifi.io\/es\/wp-json\/wp\/v2\/product_posts\/9880\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/emplifi.io\/es\/wp-json\/wp\/v2\/media\/8270"}],"wp:attachment":[{"href":"https:\/\/emplifi.io\/es\/wp-json\/wp\/v2\/media?parent=9880"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}