Meet Emplifi

Webinar: Are you putting empathy at the heart of your CX? Meet Emplifi

You’ve known us as Socialbakers or Astute. Now, we are joining forces to become: Emplifi – a bold new voice in the field of customer experience.

In this webinar, hear from Emplifi leaders Zarnaz Arlia (Chief Marketing Officer), Shellie Vornhagen (Chief Customer Experience Officer), and Alex George (President and Chief Product Officer as they take you through the new Emplifi brand and key trends that are shaping the industry right now. Get insights into what you can expect from Emplifi, and learn how Emplifi’s unified CX platform will help brands take CX across the customer journey — from marketing to commerce to care — up to a whole new level.

Here’s what is covered in this 30-minute webinar:

  • Key trends shaping the industry right now

  • How Emplifi will empower your teams and customers

  • How the newly integrated platform will elevate your customer experience

  • What you can expect from Emplifi - Our promise to you

Watch the on-demand webinar below:

Just some of our recent awards

Social Marketing Cloud
Award - G2 Crowd Leader (Fall 2022)
Award - G2 Crowd Leader - Enterprise (Fall 2022)
Award - Social Marketing Cloud (MarTech Breakthrough Award 2022)
Social Commerce Cloud
Award - The Sammy 2022
Service Cloud
Award - Service Cloud (G2: Leader - Fall 2022) - Experience Management
Award - Service Cloud (G2: High Performer Enterprise - Fall 2022) - Experience Management
Award - Service Cloud (AI Breakthrough Award - 2020) - Bot