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Pass\u00e9e en peu de temps de cinq salari\u00e9s \u00e0 plus de 150 personnes g\u00e9rant plus de 100 clients, digitalfarm avait besoin d&rsquo;un partenaire fiable pour accompagner son d\u00e9veloppement.<\/p>\n<p>L&rsquo;agence a fait le choix strat\u00e9gique de passer \u00e0 la plateforme de social marketing d&rsquo;Emplifi, pour disposer d&rsquo;outils innovants et d&rsquo;un support local afin de passer \u00e0 l&rsquo;\u00e9chelle tout en restant parfaitement concentr\u00e9e sur les besoins propres \u00e0 chaque client.<\/p>\n<h2>R\u00e9pondre \u00e0 des attentes \u00e9lev\u00e9es\u00a0: digitalfarm choisit un partenaire solidement implant\u00e9 localement<\/h2>\n<p>Avec un portefeuille de clients vari\u00e9s exigeant une attention de tout premier plan, digitalfarm devait maintenir ses standards \u00e9lev\u00e9s de gestion des donn\u00e9es et r\u00e9pondre rapidement aux besoins de ses clients. \u00ab\u00a0Nous devions aller sur diff\u00e9rentes plateformes, consulter les statistiques natives, exporter le fichier Excel, puis l&rsquo;analyser et le mettre sur une slide\u00a0\u00bb, explique Karen Libao, Senior Social Media Manager Team Lead.<\/p>\n<p>L&rsquo;absence de support local et les longs d\u00e9lais de r\u00e9ponse li\u00e9s au d\u00e9calage horaire avec la plateforme utilis\u00e9e jusque-l\u00e0 ajoutaient \u00e0 la complexit\u00e9.<\/p>\n"},{"acf_fc_layout":"quote","quote":"Beaucoup de nos probl\u00e8mes \u00e9taient propres \u00e0 la r\u00e9gion ou \u00e0 un client. Il nous fallait un partenaire capable de r\u00e9pondre \u00e0 nos demandes de localisation sp\u00e9cifiques et de comprendre la r\u00e9gion.","quote_author":"Gayna Kumar","quote_author_description":"Account Director, digitalfarm"},{"acf_fc_layout":"wysiwyg","wysiwyg_background_color":"white","wysiwyg":"<h2>Des solutions sur mesure\u00a0: l&rsquo;expertise locale d&rsquo;Emplifi au service du succ\u00e8s de digitalfarm<\/h2>\n<p>Emplifi a fourni une solution d&rsquo;analyse puissante, intuitive et simple d&rsquo;utilisation qui r\u00e9pondait \u00e0 tous les besoins de digitalfarm, de la vue d&rsquo;ensemble sur un tableau de bord jusqu&rsquo;\u00e0 l&rsquo;analyse approfondie des donn\u00e9es complexes dont ses clients avaient besoin.<\/p>\n<p>Le partenariat est all\u00e9 au-del\u00e0 du logiciel. 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Il nous fallait un partenaire capable de r\u00e9pondre \u00e0 nos demandes de localisation sp\u00e9cifiques et de comprendre la r\u00e9gion.","quote_author":"Gayna Kumar","quote_author_description":"Account Director, digitalfarm"},{"acf_fc_layout":"wysiwyg","wysiwyg_background_color":"white","wysiwyg":"<h2>Des solutions sur mesure\u00a0: l&rsquo;expertise locale d&rsquo;Emplifi au service du succ\u00e8s de digitalfarm<\/h2>\n<p>Emplifi a fourni une solution d&rsquo;analyse puissante, intuitive et simple d&rsquo;utilisation qui r\u00e9pondait \u00e0 tous les besoins de digitalfarm, de la vue d&rsquo;ensemble sur un tableau de bord jusqu&rsquo;\u00e0 l&rsquo;analyse approfondie des donn\u00e9es complexes dont ses clients avaient besoin.<\/p>\n<p>Le partenariat est all\u00e9 au-del\u00e0 du logiciel. 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Il nous aide \u00e0 construire notre strat\u00e9gie de contenu non seulement pour les semaines \u00e0 venir, mais pour toute l'ann\u00e9e, avec une vue d'ensemble pour nous pr\u00e9parer et obtenir des r\u00e9sultats.","quote_author":"Karen Libao","quote_author_description":"Senior Social Media Manager Team Lead, digitalfarm"},{"acf_fc_layout":"wysiwyg","wysiwyg_background_color":"white","wysiwyg":"<p>Une visualisation des donn\u00e9es in\u00e9gal\u00e9e, associ\u00e9e \u00e0 des capacit\u00e9s de listening parmi les meilleures du march\u00e9, a permis \u00e0 digitalfarm de rep\u00e9rer rapidement les tendances, d&rsquo;optimiser ses contenus en temps r\u00e9el et de r\u00e9pondre plus vite aux besoins de ses clients. L&rsquo;engagement et la satisfaction des clients ont nettement progress\u00e9, et la capacit\u00e9 de digitalfarm \u00e0 fournir des insights d\u00e9taill\u00e9s et des d\u00e9cisions fond\u00e9es sur les donn\u00e9es est devenue un vrai facteur de diff\u00e9renciation.<\/p>\n<p>\u00ab\u00a0Gr\u00e2ce \u00e0 la pr\u00e9sence locale d&rsquo;Emplifi, nous pouvions r\u00e9soudre imm\u00e9diatement les probl\u00e8mes propres \u00e0 la r\u00e9gion et nous sentir pleinement accompagn\u00e9s\u00a0\u00bb, explique Gayna Kumar. \u00ab\u00a0Nos clients nous font davantage confiance, car nous pouvons leur pr\u00e9senter des donn\u00e9es pr\u00e9cises et des strat\u00e9gies concr\u00e8tes.\u00a0\u00bb<\/p>\n<p>Avec Emplifi comme partenaire de confiance, digitalfarm a rationalis\u00e9 ses op\u00e9rations, nettement augment\u00e9 sa productivit\u00e9 et am\u00e9lior\u00e9 de 30\u00a0% l&rsquo;engagement social de ses clients. 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