{"id":40877,"date":"2025-02-07T23:25:37","date_gmt":"2025-02-07T23:25:37","guid":{"rendered":"https:\/\/emplifistg.wpenginepowered.com\/?post_type=customer_posts&#038;p=40877"},"modified":"2026-10-14T04:31:08","modified_gmt":"2026-10-14T04:31:08","slug":"bensons-for-beds-success","status":"publish","type":"customer_posts","link":"https:\/\/emplifi.io\/fr\/customers\/bensons-for-beds-success\/","title":{"rendered":"Bensons for Beds"},"content":{"rendered":"","protected":false},"author":52,"featured_media":0,"template":"","customer_solutions_tax":[473],"customer_topics_tax":[],"customer_industries_tax":[258],"resource_visibility_tax":[],"class_list":["post-40877","customer_posts","type-customer_posts","status-publish","hentry","customer_solutions_tax-social-commerce-fr","customer_industries_tax-retail-ecommerce-fr"],"acf":{"remove_gtm":false,"customer_card_logo":{"ID":9774,"id":9774,"title":"Bensons","filename":"Bensons.svg","filesize":6970,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/Bensons.svg","link":"https:\/\/emplifi.io\/fr\/customers\/bensons-for-beds-success\/bensons-2\/","alt":"","author":"54","description":"","caption":"","name":"bensons-2","status":"inherit","uploaded_to":40877,"date":"2025-02-24 13:01:59","modified":"2026-10-14 00:44:59","menu_order":0,"mime_type":"image\/svg+xml","type":"image","subtype":"svg+xml","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":1,"height":1,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/Bensons.svg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/Bensons.svg","medium-width":300,"medium-height":300,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/Bensons.svg","medium_large-width":768,"medium_large-height":1,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/Bensons.svg","large-width":1024,"large-height":1024,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/Bensons.svg","1536x1536-width":1,"1536x1536-height":1,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/Bensons.svg","2048x2048-width":1,"2048x2048-height":1,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/Bensons.svg","fullscreen-width":1,"fullscreen-height":1,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/Bensons.svg","menu-24x24-width":1,"menu-24x24-height":1,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/Bensons.svg","menu-36x36-width":1,"menu-36x36-height":1,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/Bensons.svg","menu-48x48-width":1,"menu-48x48-height":1}},"customer_card_logo_white":{"ID":9787,"id":9787,"title":"Bensons-white-update","filename":"Bensons-white-update-1.svg","filesize":8437,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/Bensons-white-update-1.svg","link":"https:\/\/emplifi.io\/fr\/customers\/bensons-for-beds-success\/bensons-white-update-2-2\/","alt":"","author":"54","description":"","caption":"","name":"bensons-white-update-2-2","status":"inherit","uploaded_to":40877,"date":"2025-02-24 13:09:15","modified":"2026-10-14 00:44:59","menu_order":0,"mime_type":"image\/svg+xml","type":"image","subtype":"svg+xml","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":1,"height":1,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/Bensons-white-update-1.svg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/Bensons-white-update-1.svg","medium-width":300,"medium-height":300,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/Bensons-white-update-1.svg","medium_large-width":768,"medium_large-height":1,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/Bensons-white-update-1.svg","large-width":1024,"large-height":1024,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/Bensons-white-update-1.svg","1536x1536-width":1,"1536x1536-height":1,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/Bensons-white-update-1.svg","2048x2048-width":1,"2048x2048-height":1,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/Bensons-white-update-1.svg","fullscreen-width":1,"fullscreen-height":1,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/Bensons-white-update-1.svg","menu-24x24-width":1,"menu-24x24-height":1,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/Bensons-white-update-1.svg","menu-36x36-width":1,"menu-36x36-height":1,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/Bensons-white-update-1.svg","menu-48x48-width":1,"menu-48x48-height":1}},"customer_card_description":"Le distributeur britannique de literie a augment\u00e9 son AOV de 20\u00a0% et atteint un score de satisfaction client de 4,7 sur 5 gr\u00e2ce au live shopping vid\u00e9o en one-to-one.","customer_card_subhead":"\u00c9TUDE DE CAS","customer_card_headline":"Bensons for Beds transpose en ligne le confort de l'exp\u00e9rience en magasin","customer_card_quote":"\"Pouvoir utiliser une technologie qui permet aux clients de vivre cette exp\u00e9rience et de la voir est un vrai atout pour nous sur le site web, pour aider chaque client \u00e0 trouver le bon produit et le faire passer \u00e0 l'achat.\"","customer_card_quote_author":"Graham Wilson","customer_card_quote_author_title":"Directeur Digital et Omnicanal, Bensons for Beds","customer_card_stats":[{"stat":"20\u00a0%","description":"Hausse de l'AOV en ligne (valeur moyenne de commande)"},{"stat":"4,7\/5","description":"Taux de satisfaction client"},{"stat":"&lt;2 semaines","description":"Pour lancer Emplifi Live Advisor sur le site"}],"customer_card_button_text":"Lire le cas client","customer_card_cover_image":{"ID":7698,"id":7698,"title":"bensonforbeds_hero","filename":"bensonforbeds_hero.webp","filesize":1416448,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/bensonforbeds_hero.webp","link":"https:\/\/emplifi.io\/fr\/customers\/bensons-for-beds-success\/bensonforbeds_hero-2\/","alt":"","author":"54","description":"","caption":"","name":"bensonforbeds_hero-2","status":"inherit","uploaded_to":3314,"date":"2025-02-07 23:28:17","modified":"2025-02-07 23:28:17","menu_order":0,"mime_type":"image\/webp","type":"image","subtype":"webp","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":1920,"height":1080,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/bensonforbeds_hero-150x150.webp","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/bensonforbeds_hero-300x169.webp","medium-width":300,"medium-height":169,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/bensonforbeds_hero-768x432.webp","medium_large-width":768,"medium_large-height":432,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/bensonforbeds_hero-1024x576.webp","large-width":1024,"large-height":576,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/bensonforbeds_hero-1536x864.webp","1536x1536-width":1536,"1536x1536-height":864,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/bensonforbeds_hero.webp","2048x2048-width":1920,"2048x2048-height":1080,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/bensonforbeds_hero.webp","fullscreen-width":1920,"fullscreen-height":1080,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/bensonforbeds_hero-24x14.webp","menu-24x24-width":24,"menu-24x24-height":14,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/bensonforbeds_hero-36x20.webp","menu-36x36-width":36,"menu-36x36-height":20,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/bensonforbeds_hero-48x27.webp","menu-48x48-width":48,"menu-48x48-height":27}},"tab_card_bg_color":"#000066","tab_card_logo":{"ID":9774,"id":9774,"title":"Bensons","filename":"Bensons.svg","filesize":6970,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/Bensons.svg","link":"https:\/\/emplifi.io\/fr\/customers\/bensons-for-beds-success\/bensons-2\/","alt":"","author":"54","description":"","caption":"","name":"bensons-2","status":"inherit","uploaded_to":40877,"date":"2025-02-24 13:01:59","modified":"2026-10-14 00:44:59","menu_order":0,"mime_type":"image\/svg+xml","type":"image","subtype":"svg+xml","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":1,"height":1,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/Bensons.svg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/Bensons.svg","medium-width":300,"medium-height":300,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/Bensons.svg","medium_large-width":768,"medium_large-height":1,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/Bensons.svg","large-width":1024,"large-height":1024,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/Bensons.svg","1536x1536-width":1,"1536x1536-height":1,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/Bensons.svg","2048x2048-width":1,"2048x2048-height":1,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/Bensons.svg","fullscreen-width":1,"fullscreen-height":1,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/Bensons.svg","menu-24x24-width":1,"menu-24x24-height":1,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/Bensons.svg","menu-36x36-width":1,"menu-36x36-height":1,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/Bensons.svg","menu-48x48-width":1,"menu-48x48-height":1}},"tab_card_stat":"20\u00a0%","tab_card_stat_description":"Hausse du panier moyen en ligne","tab_card_small_text":"Bensons for Beds","tab_card_large_text":"Conseil en magasin mis en ligne, panier moyen en hausse","hero_customer_group":{"image":{"ID":7698,"id":7698,"title":"bensonforbeds_hero","filename":"bensonforbeds_hero.webp","filesize":1416448,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/bensonforbeds_hero.webp","link":"https:\/\/emplifi.io\/fr\/customers\/bensons-for-beds-success\/bensonforbeds_hero-2\/","alt":"","author":"54","description":"","caption":"","name":"bensonforbeds_hero-2","status":"inherit","uploaded_to":3314,"date":"2025-02-07 23:28:17","modified":"2025-02-07 23:28:17","menu_order":0,"mime_type":"image\/webp","type":"image","subtype":"webp","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":1920,"height":1080,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/bensonforbeds_hero-150x150.webp","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/bensonforbeds_hero-300x169.webp","medium-width":300,"medium-height":169,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/bensonforbeds_hero-768x432.webp","medium_large-width":768,"medium_large-height":432,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/bensonforbeds_hero-1024x576.webp","large-width":1024,"large-height":576,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/bensonforbeds_hero-1536x864.webp","1536x1536-width":1536,"1536x1536-height":864,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/bensonforbeds_hero.webp","2048x2048-width":1920,"2048x2048-height":1080,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/bensonforbeds_hero.webp","fullscreen-width":1920,"fullscreen-height":1080,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/bensonforbeds_hero-24x14.webp","menu-24x24-width":24,"menu-24x24-height":14,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/bensonforbeds_hero-36x20.webp","menu-36x36-width":36,"menu-36x36-height":20,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/bensonforbeds_hero-48x27.webp","menu-48x48-width":48,"menu-48x48-height":27}},"dark_image_overlay_percent":"55","subhead":"\u00c9tude de cas","headline":"Bensons for Beds transpose en ligne le confort de l'exp\u00e9rience en magasin","text":"<p>Le distributeur britannique de literie a augment\u00e9 son AOV de 20\u00a0% et atteint un score de satisfaction client de 4,7 sur 5 gr\u00e2ce au live shopping vid\u00e9o en one-to-one.<\/p>\n","button_1":null,"button_2":null,"video_modal_group":{"add_video":true,"button_text":"Voir la vid\u00e9o","video_type":"vimeo","vimeo_embed":"<div style=\"padding:56.25% 0 0 0;position:relative;\"><iframe src=\"https:\/\/player.vimeo.com\/video\/829483761?badge=0&amp;autopause=0&amp;player_id=0&amp;app_id=58479\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" title=\"Success Story: Bensons for Beds brings the comfortable in-store shopping experience online\"><\/iframe><\/div><script src=\"https:\/\/player.vimeo.com\/api\/player.js\"><\/script>","wistia_embed":"s3lqfi0zn7","youtube_embed":""},"logo_1":{"ID":9787,"id":9787,"title":"Bensons-white-update","filename":"Bensons-white-update-1.svg","filesize":8437,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/Bensons-white-update-1.svg","link":"https:\/\/emplifi.io\/fr\/customers\/bensons-for-beds-success\/bensons-white-update-2-2\/","alt":"","author":"54","description":"","caption":"","name":"bensons-white-update-2-2","status":"inherit","uploaded_to":40877,"date":"2025-02-24 13:09:15","modified":"2026-10-14 00:44:59","menu_order":0,"mime_type":"image\/svg+xml","type":"image","subtype":"svg+xml","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":1,"height":1,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/Bensons-white-update-1.svg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/Bensons-white-update-1.svg","medium-width":300,"medium-height":300,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/Bensons-white-update-1.svg","medium_large-width":768,"medium_large-height":1,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/Bensons-white-update-1.svg","large-width":1024,"large-height":1024,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/Bensons-white-update-1.svg","1536x1536-width":1,"1536x1536-height":1,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/Bensons-white-update-1.svg","2048x2048-width":1,"2048x2048-height":1,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/Bensons-white-update-1.svg","fullscreen-width":1,"fullscreen-height":1,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/Bensons-white-update-1.svg","menu-24x24-width":1,"menu-24x24-height":1,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/Bensons-white-update-1.svg","menu-36x36-width":1,"menu-36x36-height":1,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/Bensons-white-update-1.svg","menu-48x48-width":1,"menu-48x48-height":1}},"logo_2":{"ID":4184,"id":4184,"title":"emplifi-logo-full-white","filename":"emplifi-logo-full-white.svg","filesize":4075,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/10\/emplifi-logo-full-white.svg","link":"https:\/\/emplifi.io\/fr\/customers\/salomon\/emplifi-logo-full-white-2\/","alt":"","author":"1","description":"","caption":"","name":"emplifi-logo-full-white-2","status":"inherit","uploaded_to":16481,"date":"2024-12-04 15:26:52","modified":"2025-08-15 14:19:23","menu_order":0,"mime_type":"image\/svg+xml","type":"image","subtype":"svg+xml","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":220,"height":49,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/10\/emplifi-logo-full-white.svg","thumbnail-width":150,"thumbnail-height":33,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/10\/emplifi-logo-full-white.svg","medium-width":300,"medium-height":67,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/10\/emplifi-logo-full-white.svg","medium_large-width":768,"medium_large-height":171,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/10\/emplifi-logo-full-white.svg","large-width":1024,"large-height":228,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/10\/emplifi-logo-full-white.svg","1536x1536-width":220,"1536x1536-height":49,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/10\/emplifi-logo-full-white.svg","2048x2048-width":220,"2048x2048-height":49,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/10\/emplifi-logo-full-white.svg","fullscreen-width":220,"fullscreen-height":49,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/10\/emplifi-logo-full-white.svg","menu-24x24-width":24,"menu-24x24-height":5,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/10\/emplifi-logo-full-white.svg","menu-36x36-width":36,"menu-36x36-height":8,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/10\/emplifi-logo-full-white.svg","menu-48x48-width":48,"menu-48x48-height":11}}},"customer_hero_clone":{"hero_customer_group":{"image":{"ID":7698,"id":7698,"title":"bensonforbeds_hero","filename":"bensonforbeds_hero.webp","filesize":1416448,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/bensonforbeds_hero.webp","link":"https:\/\/emplifi.io\/fr\/customers\/bensons-for-beds-success\/bensonforbeds_hero-2\/","alt":"","author":"54","description":"","caption":"","name":"bensonforbeds_hero-2","status":"inherit","uploaded_to":3314,"date":"2025-02-07 23:28:17","modified":"2025-02-07 23:28:17","menu_order":0,"mime_type":"image\/webp","type":"image","subtype":"webp","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":1920,"height":1080,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/bensonforbeds_hero-150x150.webp","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/bensonforbeds_hero-300x169.webp","medium-width":300,"medium-height":169,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/bensonforbeds_hero-768x432.webp","medium_large-width":768,"medium_large-height":432,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/bensonforbeds_hero-1024x576.webp","large-width":1024,"large-height":576,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/bensonforbeds_hero-1536x864.webp","1536x1536-width":1536,"1536x1536-height":864,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/bensonforbeds_hero.webp","2048x2048-width":1920,"2048x2048-height":1080,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/bensonforbeds_hero.webp","fullscreen-width":1920,"fullscreen-height":1080,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/bensonforbeds_hero-24x14.webp","menu-24x24-width":24,"menu-24x24-height":14,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/bensonforbeds_hero-36x20.webp","menu-36x36-width":36,"menu-36x36-height":20,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/bensonforbeds_hero-48x27.webp","menu-48x48-width":48,"menu-48x48-height":27}},"dark_image_overlay_percent":"55","subhead":"\u00c9tude de cas","headline":"Bensons for Beds transpose en ligne le confort de l'exp\u00e9rience en magasin","text":"<p>Le distributeur britannique de literie a augment\u00e9 son AOV de 20\u00a0% et atteint un score de satisfaction client de 4,7 sur 5 gr\u00e2ce au live shopping vid\u00e9o en one-to-one.<\/p>\n","button_1":null,"button_2":null,"video_modal_group":{"add_video":true,"button_text":"Voir la vid\u00e9o","video_type":"vimeo","vimeo_embed":"<div style=\"padding:56.25% 0 0 0;position:relative;\"><iframe src=\"https:\/\/player.vimeo.com\/video\/829483761?badge=0&amp;autopause=0&amp;player_id=0&amp;app_id=58479\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" title=\"Success Story: Bensons for Beds brings the comfortable in-store shopping experience online\"><\/iframe><\/div><script src=\"https:\/\/player.vimeo.com\/api\/player.js\"><\/script>","wistia_embed":"s3lqfi0zn7","youtube_embed":""},"logo_1":{"ID":9787,"id":9787,"title":"Bensons-white-update","filename":"Bensons-white-update-1.svg","filesize":8437,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/Bensons-white-update-1.svg","link":"https:\/\/emplifi.io\/fr\/customers\/bensons-for-beds-success\/bensons-white-update-2-2\/","alt":"","author":"54","description":"","caption":"","name":"bensons-white-update-2-2","status":"inherit","uploaded_to":40877,"date":"2025-02-24 13:09:15","modified":"2026-10-14 00:44:59","menu_order":0,"mime_type":"image\/svg+xml","type":"image","subtype":"svg+xml","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":1,"height":1,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/Bensons-white-update-1.svg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/Bensons-white-update-1.svg","medium-width":300,"medium-height":300,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/Bensons-white-update-1.svg","medium_large-width":768,"medium_large-height":1,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/Bensons-white-update-1.svg","large-width":1024,"large-height":1024,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/Bensons-white-update-1.svg","1536x1536-width":1,"1536x1536-height":1,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/Bensons-white-update-1.svg","2048x2048-width":1,"2048x2048-height":1,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/Bensons-white-update-1.svg","fullscreen-width":1,"fullscreen-height":1,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/Bensons-white-update-1.svg","menu-24x24-width":1,"menu-24x24-height":1,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/Bensons-white-update-1.svg","menu-36x36-width":1,"menu-36x36-height":1,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/02\/Bensons-white-update-1.svg","menu-48x48-width":1,"menu-48x48-height":1}},"logo_2":{"ID":4184,"id":4184,"title":"emplifi-logo-full-white","filename":"emplifi-logo-full-white.svg","filesize":4075,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/10\/emplifi-logo-full-white.svg","link":"https:\/\/emplifi.io\/fr\/customers\/salomon\/emplifi-logo-full-white-2\/","alt":"","author":"1","description":"","caption":"","name":"emplifi-logo-full-white-2","status":"inherit","uploaded_to":16481,"date":"2024-12-04 15:26:52","modified":"2025-08-15 14:19:23","menu_order":0,"mime_type":"image\/svg+xml","type":"image","subtype":"svg+xml","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":220,"height":49,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/10\/emplifi-logo-full-white.svg","thumbnail-width":150,"thumbnail-height":33,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/10\/emplifi-logo-full-white.svg","medium-width":300,"medium-height":67,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/10\/emplifi-logo-full-white.svg","medium_large-width":768,"medium_large-height":171,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/10\/emplifi-logo-full-white.svg","large-width":1024,"large-height":228,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/10\/emplifi-logo-full-white.svg","1536x1536-width":220,"1536x1536-height":49,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/10\/emplifi-logo-full-white.svg","2048x2048-width":220,"2048x2048-height":49,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/10\/emplifi-logo-full-white.svg","fullscreen-width":220,"fullscreen-height":49,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/10\/emplifi-logo-full-white.svg","menu-24x24-width":24,"menu-24x24-height":5,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/10\/emplifi-logo-full-white.svg","menu-36x36-width":36,"menu-36x36-height":8,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/10\/emplifi-logo-full-white.svg","menu-48x48-width":48,"menu-48x48-height":11}}}},"stats_group":{"show_section":true,"section_subhead":"","section_headline":"","section_text":"","stats":[{"stat":"20\u00a0%","description":"Hausse de l'AOV en ligne (valeur moyenne de commande)","logo":false},{"stat":"4,7\/5","description":"Taux de satisfaction client","logo":false},{"stat":"&lt;2 semaines","description":"Pour lancer Emplifi Live Advisor sur le site","logo":false}]},"stats_clone":{"stats_group":{"show_section":true,"section_subhead":"","section_headline":"","section_text":"","stats":[{"stat":"20\u00a0%","description":"Hausse de l'AOV en ligne (valeur moyenne de commande)","logo":false},{"stat":"4,7\/5","description":"Taux de satisfaction client","logo":false},{"stat":"&lt;2 semaines","description":"Pour lancer Emplifi Live Advisor sur le site","logo":false}]}},"content_builder":[{"acf_fc_layout":"wysiwyg","wysiwyg_background_color":"white","wysiwyg":"<h2>D\u00e9fi<\/h2>\n<p>Distributeur britannique de lits, de matelas et de meubles de chambre, pr\u00e9sent en ligne et dans plus de 170 magasins depuis plus de 70 ans,\u00a0<a href=\"https:\/\/www.bensonsforbeds.co.uk\/\" target=\"_blank\" rel=\"noopener noreferrer\">Bensons for Beds<\/a>\u00a0fait face \u00e0 un d\u00e9fi unique. Choisir un lit ou un matelas et l&rsquo;essayer en magasin, avec la possibilit\u00e9 d&rsquo;\u00eatre aid\u00e9 par un conseiller, est une exp\u00e9rience difficile \u00e0 reproduire dans un environnement en ligne, en deux dimensions.<\/p>\n"},{"acf_fc_layout":"quote","quote":"Quand on regarde les difficult\u00e9s de la vente en ligne et pourquoi les gens n'ach\u00e8tent pas en ligne, c'est en partie parce qu'ils ne peuvent pas interagir physiquement avec le produit. Ils ne savent pas quelle taille il fait, ou ont du mal \u00e0 se la repr\u00e9senter.","quote_author":"Graham Wilson","quote_author_description":"Directeur Digital et Omnicanal, Bensons for Beds"},{"acf_fc_layout":"wysiwyg","wysiwyg_background_color":"white","wysiwyg":"<p>Pour y r\u00e9pondre, Bensons for Beds cherchait des moyens d&rsquo;offrir sur son site web la m\u00eame exp\u00e9rience d&rsquo;achat personnalis\u00e9e que dans ses magasins, tout en garantissant toujours un parcours fluide \u00e0 ses clients.<\/p>\n<h2>Solution<\/h2>\n<p>\u00ab\u00a0Toute technologie et toute fonctionnalit\u00e9 que nous pouvons apporter au site web, qui permet \u00e0 nos clients de parler \u00e0 quelqu&rsquo;un mais aussi de d\u00e9couvrir le produit, m\u00eame de fa\u00e7on digitale, renforce vraiment cette confiance et stimule vraiment la conversion\u00a0\u00bb, explique Wilson.<br \/>\nPour offrir cette exp\u00e9rience, Bensons for Beds s&rsquo;est associ\u00e9 \u00e0 Emplifi afin de mettre instantan\u00e9ment ses clients en ligne en relation avec des experts en magasin gr\u00e2ce \u00e0 Bensons Live, propuls\u00e9 par\u00a0<a href=\"https:\/\/emplifi.io\/fr\/product\/video-shopping\/\">Emplifi Live Advisor<\/a>, une solution de vid\u00e9o en direct en one-to-one qui aide les marques \u00e0 humaniser leurs exp\u00e9riences digitales.<\/p>\n<p>Op\u00e9rationnel en moins de deux semaines\u00a0et \u00e0 temps pour le Black Friday, le service permettait aux clients en ligne de cliquer sur un bouton du site Bensons pour se connecter directement \u00e0 un expert en magasin, qui peut leur faire visiter le magasin et r\u00e9pondre instantan\u00e9ment \u00e0 toutes leurs questions. Le client peut alors acheter le produit sur-le-champ, ou l&rsquo;ajouter \u00e0 son panier et l&rsquo;acheter plus tard.<\/p>\n<p>\u00ab\u00a0En ce qui concerne l&rsquo;onboarding, tout s&rsquo;est d\u00e9roul\u00e9 sans accroc et c&rsquo;\u00e9tait d&rsquo;une simplicit\u00e9 enfantine\u00a0\u00bb, raconte Wilson. \u00ab\u00a0Le rythme de mise en ligne a \u00e9t\u00e9 exactement celui qu&rsquo;Emplifi nous avait annonc\u00e9. Et d\u00e8s la premi\u00e8re heure, nous avions pratiquement r\u00e9alis\u00e9 notre premi\u00e8re vente.\u00a0\u00bb<\/p>\n<h2>R\u00e9sultats<\/h2>\n<p>L&rsquo;\u00e9quipe de Bensons for Beds a obtenu des r\u00e9sultats imm\u00e9diats, avec une premi\u00e8re vente via Live Advisor d\u00e8s la premi\u00e8re heure, et une nette progression de ses indicateurs de conversion comme de la satisfaction client (CSAT).<\/p>\n<p>\u00ab\u00a0Si l&rsquo;on compare notre AOV [valeur moyenne de commande] en ligne \u00e0 ce que nous observons avec Bensons Live, nous sommes 20\u00a0% au-dessus sur cet indicateur\u00a0\u00bb, explique Wilson. \u00ab\u00a0Le plus important pour moi, c&rsquo;est ce que nos clients pensent de ce service, et obtenir un CSAT de 4,7 sur cinq\u00a0si t\u00f4t est absolument incroyable.\u00a0\u00bb<\/p>\n<p>Un facteur cl\u00e9 de ces r\u00e9sultats\u00a0? L&rsquo;exp\u00e9rience immersive que le live shopping vid\u00e9o en one-to-one peut offrir, contrairement \u00e0 l&rsquo;e-commerce traditionnel, tout en restant tout aussi fluide pour les experts en magasin qui la proposent.<\/p>\n"},{"acf_fc_layout":"quote","quote":"Pouvoir utiliser une technologie qui permet aux clients de vivre cette exp\u00e9rience et de la voir est un vrai atout pour nous sur le site web, pour aider chaque client \u00e0 trouver le bon produit et le faire passer \u00e0 l'achat\", explique Wilson. \"Le fait que [les experts en magasin] aient imm\u00e9diatement vu la valeur que cela pouvait apporter, \u00e0 eux comme \u00e0 nos clients, c'\u00e9tait absolument fantastique.","quote_author":"Graham Wilson","quote_author_description":"Directeur Digital et Omnicanal, Bensons for Beds"}],"content_builder_clone":{"content_builder":[{"acf_fc_layout":"wysiwyg","wysiwyg_background_color":"white","wysiwyg":"<h2>D\u00e9fi<\/h2>\n<p>Distributeur britannique de lits, de matelas et de meubles de chambre, pr\u00e9sent en ligne et dans plus de 170 magasins depuis plus de 70 ans,\u00a0<a href=\"https:\/\/www.bensonsforbeds.co.uk\/\" target=\"_blank\" rel=\"noopener noreferrer\">Bensons for Beds<\/a>\u00a0fait face \u00e0 un d\u00e9fi unique. Choisir un lit ou un matelas et l&rsquo;essayer en magasin, avec la possibilit\u00e9 d&rsquo;\u00eatre aid\u00e9 par un conseiller, est une exp\u00e9rience difficile \u00e0 reproduire dans un environnement en ligne, en deux dimensions.<\/p>\n"},{"acf_fc_layout":"quote","quote":"Quand on regarde les difficult\u00e9s de la vente en ligne et pourquoi les gens n'ach\u00e8tent pas en ligne, c'est en partie parce qu'ils ne peuvent pas interagir physiquement avec le produit. Ils ne savent pas quelle taille il fait, ou ont du mal \u00e0 se la repr\u00e9senter.","quote_author":"Graham Wilson","quote_author_description":"Directeur Digital et Omnicanal, Bensons for Beds"},{"acf_fc_layout":"wysiwyg","wysiwyg_background_color":"white","wysiwyg":"<p>Pour y r\u00e9pondre, Bensons for Beds cherchait des moyens d&rsquo;offrir sur son site web la m\u00eame exp\u00e9rience d&rsquo;achat personnalis\u00e9e que dans ses magasins, tout en garantissant toujours un parcours fluide \u00e0 ses clients.<\/p>\n<h2>Solution<\/h2>\n<p>\u00ab\u00a0Toute technologie et toute fonctionnalit\u00e9 que nous pouvons apporter au site web, qui permet \u00e0 nos clients de parler \u00e0 quelqu&rsquo;un mais aussi de d\u00e9couvrir le produit, m\u00eame de fa\u00e7on digitale, renforce vraiment cette confiance et stimule vraiment la conversion\u00a0\u00bb, explique Wilson.<br \/>\nPour offrir cette exp\u00e9rience, Bensons for Beds s&rsquo;est associ\u00e9 \u00e0 Emplifi afin de mettre instantan\u00e9ment ses clients en ligne en relation avec des experts en magasin gr\u00e2ce \u00e0 Bensons Live, propuls\u00e9 par\u00a0<a href=\"https:\/\/emplifi.io\/fr\/product\/video-shopping\/\">Emplifi Live Advisor<\/a>, une solution de vid\u00e9o en direct en one-to-one qui aide les marques \u00e0 humaniser leurs exp\u00e9riences digitales.<\/p>\n<p>Op\u00e9rationnel en moins de deux semaines\u00a0et \u00e0 temps pour le Black Friday, le service permettait aux clients en ligne de cliquer sur un bouton du site Bensons pour se connecter directement \u00e0 un expert en magasin, qui peut leur faire visiter le magasin et r\u00e9pondre instantan\u00e9ment \u00e0 toutes leurs questions. Le client peut alors acheter le produit sur-le-champ, ou l&rsquo;ajouter \u00e0 son panier et l&rsquo;acheter plus tard.<\/p>\n<p>\u00ab\u00a0En ce qui concerne l&rsquo;onboarding, tout s&rsquo;est d\u00e9roul\u00e9 sans accroc et c&rsquo;\u00e9tait d&rsquo;une simplicit\u00e9 enfantine\u00a0\u00bb, raconte Wilson. \u00ab\u00a0Le rythme de mise en ligne a \u00e9t\u00e9 exactement celui qu&rsquo;Emplifi nous avait annonc\u00e9. Et d\u00e8s la premi\u00e8re heure, nous avions pratiquement r\u00e9alis\u00e9 notre premi\u00e8re vente.\u00a0\u00bb<\/p>\n<h2>R\u00e9sultats<\/h2>\n<p>L&rsquo;\u00e9quipe de Bensons for Beds a obtenu des r\u00e9sultats imm\u00e9diats, avec une premi\u00e8re vente via Live Advisor d\u00e8s la premi\u00e8re heure, et une nette progression de ses indicateurs de conversion comme de la satisfaction client (CSAT).<\/p>\n<p>\u00ab\u00a0Si l&rsquo;on compare notre AOV [valeur moyenne de commande] en ligne \u00e0 ce que nous observons avec Bensons Live, nous sommes 20\u00a0% au-dessus sur cet indicateur\u00a0\u00bb, explique Wilson. \u00ab\u00a0Le plus important pour moi, c&rsquo;est ce que nos clients pensent de ce service, et obtenir un CSAT de 4,7 sur cinq\u00a0si t\u00f4t est absolument incroyable.\u00a0\u00bb<\/p>\n<p>Un facteur cl\u00e9 de ces r\u00e9sultats\u00a0? L&rsquo;exp\u00e9rience immersive que le live shopping vid\u00e9o en one-to-one peut offrir, contrairement \u00e0 l&rsquo;e-commerce traditionnel, tout en restant tout aussi fluide pour les experts en magasin qui la proposent.<\/p>\n"},{"acf_fc_layout":"quote","quote":"Pouvoir utiliser une technologie qui permet aux clients de vivre cette exp\u00e9rience et de la voir est un vrai atout pour nous sur le site web, pour aider chaque client \u00e0 trouver le bon produit et le faire passer \u00e0 l'achat\", explique Wilson. \"Le fait que [les experts en magasin] aient imm\u00e9diatement vu la valeur que cela pouvait apporter, \u00e0 eux comme \u00e0 nos clients, c'\u00e9tait absolument fantastique.","quote_author":"Graham Wilson","quote_author_description":"Directeur Digital et Omnicanal, Bensons for Beds"}]},"customer_sidebar_group":{"show_section":true,"sidebar_contents":[{"icon":false,"title":"D\u00e9fi","description":"Bensons for Beds fait face \u00e0 un d\u00e9fi unique\u00a0: reproduire en ligne l'exp\u00e9rience en magasin, o\u00f9 l'on essaie les lits et o\u00f9 l'on est accompagn\u00e9 par des conseillers."},{"icon":false,"title":"Solution","description":"Bensons for Beds s'est associ\u00e9 \u00e0 Emplifi pour lancer Bensons Live, qui s'appuie sur Emplifi Live Advisor pour mettre les clients en ligne en relation avec des experts en magasin par vid\u00e9o en direct et humaniser l'exp\u00e9rience digitale."},{"icon":false,"title":"R\u00e9sultats","description":"L'\u00e9quipe de Bensons for Beds a obtenu des r\u00e9sultats imm\u00e9diats, avec une premi\u00e8re vente via Live Advisor d\u00e8s la premi\u00e8re heure, et une nette progression de ses indicateurs de conversion comme de la satisfaction client."}]},"customer_sidebar_clone":{"customer_sidebar_group":{"show_section":true,"sidebar_contents":[{"icon":false,"title":"D\u00e9fi","description":"Bensons for Beds fait face \u00e0 un d\u00e9fi unique\u00a0: reproduire en ligne l'exp\u00e9rience en magasin, o\u00f9 l'on essaie les lits et o\u00f9 l'on est accompagn\u00e9 par des conseillers."},{"icon":false,"title":"Solution","description":"Bensons for Beds s'est associ\u00e9 \u00e0 Emplifi pour lancer Bensons Live, qui s'appuie sur Emplifi Live Advisor pour mettre les clients en ligne en relation avec des experts en magasin par vid\u00e9o en direct et humaniser l'exp\u00e9rience digitale."},{"icon":false,"title":"R\u00e9sultats","description":"L'\u00e9quipe de Bensons for Beds a obtenu des r\u00e9sultats imm\u00e9diats, avec une premi\u00e8re vente via Live Advisor d\u00e8s la premi\u00e8re heure, et une nette progression de ses indicateurs de conversion comme de la satisfaction client."}]}},"callout_group":{"show_section":false,"image":false,"subhead":"","headline":"","text":"","button_type":"links","button_1":null,"button_2":null,"chat_button_text":"","fallback_button":null},"callout_clone":{"callout_group":{"show_section":false,"image":false,"subhead":"","headline":"","text":"","button_type":"links","button_1":null,"button_2":null,"chat_button_text":"","fallback_button":null}},"resource_feed_group":{"show_section":true,"section_subhead":"","section_headline":"Les insights d'Emplifi","section_text":"<p>D\u00e9couvrez nos derniers articles de blog et nos guides complets pour ma\u00eetriser vos strat\u00e9gies d&rsquo;exp\u00e9rience client et stimuler votre croissance.<\/p>\n","feed_type":"resources","use_recent_resources":true,"topic_filter":false,"resources":[{"resource":false},{"resource":false},{"resource":false}],"custom_links":false},"resource_feed_clone":{"resource_feed_group":{"show_section":true,"section_subhead":"","section_headline":"Les insights d'Emplifi","section_text":"<p>D\u00e9couvrez nos derniers articles de blog et nos guides complets pour ma\u00eetriser vos strat\u00e9gies d&rsquo;exp\u00e9rience client et stimuler votre croissance.<\/p>\n","feed_type":"resources","use_recent_resources":true,"topic_filter":false,"resources":[{"resource":false},{"resource":false},{"resource":false}],"custom_links":false}},"page_cta_group":{"show_section":true,"use_global_cta":true,"section_subhead":"","section_headline":"","section_text_left":"","section_text_right":"","section_button":null},"page_cta":{"page_cta_group":{"show_section":true,"use_global_cta":true,"section_subhead":"","section_headline":"","section_text_left":"","section_text_right":"","section_button":null}},"awards_group":{"show_section":true,"use_global_awards_text":true,"section_subhead":"","section_headline":"","section_text":"","use_global_awards":true,"awards":false},"awards_clone":{"awards_group":{"show_section":true,"use_global_awards_text":true,"section_subhead":"","section_headline":"","section_text":"","use_global_awards":true,"awards":false}}},"_links":{"self":[{"href":"https:\/\/emplifi.io\/fr\/wp-json\/wp\/v2\/customer_posts\/40877","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/emplifi.io\/fr\/wp-json\/wp\/v2\/customer_posts"}],"about":[{"href":"https:\/\/emplifi.io\/fr\/wp-json\/wp\/v2\/types\/customer_posts"}],"author":[{"embeddable":true,"href":"https:\/\/emplifi.io\/fr\/wp-json\/wp\/v2\/users\/52"}],"version-history":[{"count":0,"href":"https:\/\/emplifi.io\/fr\/wp-json\/wp\/v2\/customer_posts\/40877\/revisions"}],"wp:attachment":[{"href":"https:\/\/emplifi.io\/fr\/wp-json\/wp\/v2\/media?parent=40877"}],"wp:term":[{"taxonomy":"customer_solutions_tax","embeddable":true,"href":"https:\/\/emplifi.io\/fr\/wp-json\/wp\/v2\/customer_solutions_tax?post=40877"},{"taxonomy":"customer_topics_tax","embeddable":true,"href":"https:\/\/emplifi.io\/fr\/wp-json\/wp\/v2\/customer_topics_tax?post=40877"},{"taxonomy":"customer_industries_tax","embeddable":true,"href":"https:\/\/emplifi.io\/fr\/wp-json\/wp\/v2\/customer_industries_tax?post=40877"},{"taxonomy":"resource_visibility_tax","embeddable":true,"href":"https:\/\/emplifi.io\/fr\/wp-json\/wp\/v2\/resource_visibility_tax?post=40877"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}