{"id":19764,"date":"2025-12-09T18:35:31","date_gmt":"2025-12-09T18:35:31","guid":{"rendered":"https:\/\/emplifistg.wpenginepowered.com\/platform-overview\/"},"modified":"2026-10-06T22:52:43","modified_gmt":"2026-10-06T22:52:43","slug":"platform-overview","status":"publish","type":"page","link":"https:\/\/emplifi.io\/fr\/platform-overview\/","title":{"rendered":"Platform Overview"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":12789,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"platform-overview-update.php","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-19764","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":{"hero_fullscreen_group":{"hero_type":"background_left","image":{"ID":19331,"id":19331,"title":"mockup-v2-5 (1) 1","filename":"mockup-v2-5-1-1-scaled.png","filesize":907349,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/mockup-v2-5-1-1-scaled.png","link":"https:\/\/emplifi.io\/fr\/platform-overview\/mockup-v2-5-1-1-2-2\/","alt":"","author":"1","description":"","caption":"","name":"mockup-v2-5-1-1-2-2","status":"inherit","uploaded_to":19764,"date":"2025-12-03 15:33:55","modified":"2025-12-03 15:33:55","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":2560,"height":1477,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/mockup-v2-5-1-1-150x150.png","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/mockup-v2-5-1-1-300x173.png","medium-width":300,"medium-height":173,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/mockup-v2-5-1-1-768x443.png","medium_large-width":768,"medium_large-height":443,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/mockup-v2-5-1-1-1024x591.png","large-width":1024,"large-height":591,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/mockup-v2-5-1-1-1536x886.png","1536x1536-width":1536,"1536x1536-height":886,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/mockup-v2-5-1-1-2048x1182.png","2048x2048-width":2048,"2048x2048-height":1182,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/mockup-v2-5-1-1-1920x1080.png","fullscreen-width":1920,"fullscreen-height":1080,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/mockup-v2-5-1-1-24x14.png","menu-24x24-width":24,"menu-24x24-height":14,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/mockup-v2-5-1-1-36x21.png","menu-36x36-width":36,"menu-36x36-height":21,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/mockup-v2-5-1-1-48x28.png","menu-48x48-width":48,"menu-48x48-height":28}},"dark_image_overlay_percent":"0","overlay_image":false,"lottie_animation":false,"reviews":false,"subhead":"Emplifi Fuel","headline":"La plateforme Autonomous CX","text":"<p>Emplifi a cr\u00e9\u00e9 la plateforme Autonomous CX rien que pour vous. Oui, vous avez bien lu\u00a0: nous avons l&rsquo;audace de cr\u00e9er une toute nouvelle cat\u00e9gorie. Pourquoi nous\u00a0? Depuis plus de 20 ans, les marques grandissent avec Emplifi. Aujourd&rsquo;hui, nous avons transform\u00e9 ce savoir, des t\u00e9raoctets de donn\u00e9es, en un moteur d&rsquo;orchestration enti\u00e8rement autonome, propuls\u00e9 par des agents. Le futur, c&rsquo;est maintenant.<\/p>\n","button_1":{"title":"D\u00e9mo","url":"https:\/\/emplifi.io\/fr\/demo\/","target":""},"button_2":null,"add_computer_video":true,"computer_video":{"ID":19513,"id":19513,"title":"v3 16-9 format","filename":"v3-16-9-format.mp4","filesize":17379853,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/v3-16-9-format.mp4","link":"https:\/\/emplifi.io\/fr\/platform-overview\/v3-16-9-format-2\/","alt":"","author":"41","description":"","caption":"","name":"v3-16-9-format-2","status":"inherit","uploaded_to":19764,"date":"2025-12-11 15:34:16","modified":"2025-12-11 15:34:16","menu_order":0,"mime_type":"video\/mp4","type":"video","subtype":"mp4","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/video.png","width":3840,"height":2160},"add_logos":false,"logos_headline":"","logos":false},"logo_scroller_group":{"show_section":true,"section_subhead":"","section_headline":"Nourri par les donn\u00e9es de plus de 22\u00a0000 marques ","section_text":"<p>Pas besoin d&rsquo;une \u00e9ni\u00e8me solution ponctuelle. Ni d&rsquo;entra\u00eener plusieurs LLM. Il vous faut un moteur qui conna\u00eet d\u00e9j\u00e0 les bonnes pratiques de votre secteur. Un moteur capable de piloter tout votre parcours client, de la d\u00e9couverte \u00e0 l&rsquo;achat jusqu&rsquo;au service, avec un cerveau unique\u00a0: nous l&rsquo;appelons Fuel AI.<\/p>\n<p><a href=\"https:\/\/emplifi.io\/emplifi-faqs\/\"><em><strong>Voir les questions fr\u00e9quentes sur l&rsquo;Autonomous CX et Emplifi Fuel<\/strong><\/em><\/a><\/p>\n","use_global_logos":true,"logo_scroller":false},"left_right_group":{"show_section":true,"section_subhead":"","section_headline":"Pourquoi Emplifi Fuel\u00a0?","section_text":"<p>Une plateforme, un mod\u00e8le de donn\u00e9es, un moteur d&rsquo;orchestration des contenus, un moteur d&rsquo;orchestration du service, un agent de gouvernance, le tout propuls\u00e9 par Fuel AI. Changez radicalement votre fa\u00e7on d&rsquo;aller sur le march\u00e9, de vous diff\u00e9rencier et de gagner.<\/p>\n","content":[{"image":{"ID":25044,"id":25044,"title":"content_orchestrator_2x","filename":"content_orchestrator_2x.webp","filesize":65672,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/content_orchestrator_2x.webp","link":"https:\/\/emplifi.io\/fr\/?attachment_id=25044","alt":"Content Orchestration interface within the Emplifi Autonomous CX Platform showing brand-trained AI agents.","author":"54","description":"","caption":"Content Orchestration interface within the Emplifi Autonomous CX Platform showing brand-trained AI agents.","name":"content_orchestrator_2x-2","status":"inherit","uploaded_to":24914,"date":"2026-05-20 13:18:15","modified":"2026-05-20 20:42:48","menu_order":0,"mime_type":"image\/webp","type":"image","subtype":"webp","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":1600,"height":1280,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/content_orchestrator_2x-150x150.webp","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/content_orchestrator_2x-300x240.webp","medium-width":300,"medium-height":240,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/content_orchestrator_2x-768x614.webp","medium_large-width":768,"medium_large-height":614,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/content_orchestrator_2x-1024x819.webp","large-width":1024,"large-height":819,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/content_orchestrator_2x-1536x1229.webp","1536x1536-width":1536,"1536x1536-height":1229,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/content_orchestrator_2x.webp","2048x2048-width":1600,"2048x2048-height":1280,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/content_orchestrator_2x-1600x1080.webp","fullscreen-width":1600,"fullscreen-height":1080,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/content_orchestrator_2x-24x19.webp","menu-24x24-width":24,"menu-24x24-height":19,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/content_orchestrator_2x-36x29.webp","menu-36x36-width":36,"menu-36x36-height":29,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/content_orchestrator_2x-48x38.webp","menu-48x48-width":48,"menu-48x48-height":38}},"image_side":"default","content_subhead":"","content_headline":"Orchestration des contenus","content_text":"<p>Vous avez investi des millions dans la cr\u00e9ation de contenus. Place aux r\u00e9sultats. Menez vos campagnes de marketing social avec des agents form\u00e9s \u00e0 votre marque\u00a0: cr\u00e9ez, publiez, diffusez et mesurez. Et recommencez.<\/p>\n","button_1":null,"button_2":null,"add_video":false,"button_text":"","video_type":"youtube","vimeo_embed":"<div style=\"padding:56.25% 0 0 0;position:relative;\"><iframe src=\"https:\/\/player.vimeo.com\/video\/339430037?h=d982fc6177&title=0&byline=0&portrait=0\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture\" allowfullscreen><\/iframe><\/div><script src=\"https:\/\/player.vimeo.com\/api\/player.js\"><\/script>","wistia_embed":"s3lqfi0zn7","youtube_embed":"<iframe width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/GevhhrjhT4s\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe>","add_features_list":true,"features_list":[{"icon":{"ID":19601,"id":19601,"title":"Dashboard","filename":"Dashboard.png","filesize":477,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Dashboard.png","link":"https:\/\/emplifi.io\/fr\/platform-overview\/dashboard-3-2\/","alt":"","author":"54","description":"","caption":"","name":"dashboard-3-2","status":"inherit","uploaded_to":19764,"date":"2025-12-15 12:26:38","modified":"2025-12-15 12:26:38","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":24,"height":24,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Dashboard.png","thumbnail-width":24,"thumbnail-height":24,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Dashboard.png","medium-width":24,"medium-height":24,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Dashboard.png","medium_large-width":24,"medium_large-height":24,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Dashboard.png","large-width":24,"large-height":24,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Dashboard.png","1536x1536-width":24,"1536x1536-height":24,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Dashboard.png","2048x2048-width":24,"2048x2048-height":24,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Dashboard.png","fullscreen-width":24,"fullscreen-height":24,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Dashboard.png","menu-24x24-width":24,"menu-24x24-height":24,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Dashboard.png","menu-36x36-width":24,"menu-36x36-height":24,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Dashboard.png","menu-48x48-width":24,"menu-48x48-height":24}},"title":"G\u00e9n\u00e9ration autonome de contenus","description":"Cr\u00e9ez ou am\u00e9liorez vos contenus, trouvez du contenu g\u00e9n\u00e9r\u00e9 par les utilisateurs (UGC) et d\u00e9veloppez votre marketing avec des agents autonomes."},{"icon":{"ID":19596,"id":19596,"title":"Flash, Bolt","filename":"Flash-Bolt.png","filesize":647,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Flash-Bolt.png","link":"https:\/\/emplifi.io\/fr\/platform-overview\/flash-bolt-2\/","alt":"","author":"54","description":"","caption":"","name":"flash-bolt-2","status":"inherit","uploaded_to":19764,"date":"2025-12-15 12:26:38","modified":"2025-12-15 12:26:38","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":24,"height":24,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Flash-Bolt.png","thumbnail-width":24,"thumbnail-height":24,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Flash-Bolt.png","medium-width":24,"medium-height":24,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Flash-Bolt.png","medium_large-width":24,"medium_large-height":24,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Flash-Bolt.png","large-width":24,"large-height":24,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Flash-Bolt.png","1536x1536-width":24,"1536x1536-height":24,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Flash-Bolt.png","2048x2048-width":24,"2048x2048-height":24,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Flash-Bolt.png","fullscreen-width":24,"fullscreen-height":24,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Flash-Bolt.png","menu-24x24-width":24,"menu-24x24-height":24,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Flash-Bolt.png","menu-36x36-width":24,"menu-36x36-height":24,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Flash-Bolt.png","menu-48x48-width":24,"menu-48x48-height":24}},"title":"Publication autonome de contenus","description":"Laissez les agents IA cr\u00e9er un calendrier social complet. Il ne vous reste qu'\u00e0 modifier et valider."},{"icon":{"ID":19591,"id":19591,"title":"Approval flow","filename":"Approval-flow.png","filesize":651,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Approval-flow.png","link":"https:\/\/emplifi.io\/fr\/platform-overview\/approval-flow-3-2\/","alt":"","author":"54","description":"","caption":"","name":"approval-flow-3-2","status":"inherit","uploaded_to":19764,"date":"2025-12-15 12:26:37","modified":"2025-12-15 12:26:37","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":24,"height":24,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Approval-flow.png","thumbnail-width":24,"thumbnail-height":24,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Approval-flow.png","medium-width":24,"medium-height":24,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Approval-flow.png","medium_large-width":24,"medium_large-height":24,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Approval-flow.png","large-width":24,"large-height":24,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Approval-flow.png","1536x1536-width":24,"1536x1536-height":24,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Approval-flow.png","2048x2048-width":24,"2048x2048-height":24,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Approval-flow.png","fullscreen-width":24,"fullscreen-height":24,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Approval-flow.png","menu-24x24-width":24,"menu-24x24-height":24,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Approval-flow.png","menu-36x36-width":24,"menu-36x36-height":24,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Approval-flow.png","menu-48x48-width":24,"menu-48x48-height":24}},"title":"Intelligence de contenu par IA","description":"Avec l'intelligence de contenu par IA, vos r\u00e9sultats s'am\u00e9liorent avec le temps. Plus de fans, plus d'abonn\u00e9s, plus de clics, plus de revenus."}]},{"image":{"ID":25054,"id":25054,"title":"service_orchestrator_2x","filename":"service_orchestrator_2x.webp","filesize":68532,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/service_orchestrator_2x.webp","link":"https:\/\/emplifi.io\/fr\/?attachment_id=25054","alt":"Autonomous CX Platform interface demonstrating automated customer service triage and response crafting.","author":"54","description":"","caption":"Emplifi Service Orchestration dashboard displaying AI-driven customer issue resolution and case management.","name":"service_orchestrator_2x-2","status":"inherit","uploaded_to":24914,"date":"2026-05-20 13:18:19","modified":"2026-05-20 20:42:48","menu_order":0,"mime_type":"image\/webp","type":"image","subtype":"webp","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":1600,"height":1280,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/service_orchestrator_2x-150x150.webp","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/service_orchestrator_2x-300x240.webp","medium-width":300,"medium-height":240,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/service_orchestrator_2x-768x614.webp","medium_large-width":768,"medium_large-height":614,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/service_orchestrator_2x-1024x819.webp","large-width":1024,"large-height":819,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/service_orchestrator_2x-1536x1229.webp","1536x1536-width":1536,"1536x1536-height":1229,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/service_orchestrator_2x.webp","2048x2048-width":1600,"2048x2048-height":1280,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/service_orchestrator_2x-1600x1080.webp","fullscreen-width":1600,"fullscreen-height":1080,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/service_orchestrator_2x-24x19.webp","menu-24x24-width":24,"menu-24x24-height":19,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/service_orchestrator_2x-36x29.webp","menu-36x36-width":36,"menu-36x36-height":29,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/service_orchestrator_2x-48x38.webp","menu-48x48-width":48,"menu-48x48-height":38}},"image_side":"default","content_subhead":"","content_headline":"Orchestration du service","content_text":"<p>Conqu\u00e9rir un client co\u00fbte plus cher que le fid\u00e9liser. Les agents de Fuel, form\u00e9s \u00e0 votre marque, d\u00e9tectent les probl\u00e8mes, r\u00e9digent la r\u00e9ponse id\u00e9ale et r\u00e9solvent les dossiers en toute autonomie. Vous gardez la main sur les cas complexes.<\/p>\n","button_1":null,"button_2":null,"add_video":false,"button_text":"","video_type":"youtube","vimeo_embed":"<div style=\"padding:56.25% 0 0 0;position:relative;\"><iframe src=\"https:\/\/player.vimeo.com\/video\/339430037?h=d982fc6177&title=0&byline=0&portrait=0\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture\" allowfullscreen><\/iframe><\/div><script src=\"https:\/\/player.vimeo.com\/api\/player.js\"><\/script>","wistia_embed":"s3lqfi0zn7","youtube_embed":"<iframe width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/GevhhrjhT4s\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe>","add_features_list":true,"features_list":[{"icon":{"ID":19631,"id":19631,"title":"Data source","filename":"Data-source.png","filesize":384,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Data-source.png","link":"https:\/\/emplifi.io\/fr\/platform-overview\/data-source-2-2\/","alt":"","author":"54","description":"","caption":"","name":"data-source-2-2","status":"inherit","uploaded_to":19764,"date":"2025-12-15 12:30:17","modified":"2025-12-15 12:30:17","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":24,"height":24,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Data-source.png","thumbnail-width":24,"thumbnail-height":24,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Data-source.png","medium-width":24,"medium-height":24,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Data-source.png","medium_large-width":24,"medium_large-height":24,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Data-source.png","large-width":24,"large-height":24,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Data-source.png","1536x1536-width":24,"1536x1536-height":24,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Data-source.png","2048x2048-width":24,"2048x2048-height":24,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Data-source.png","fullscreen-width":24,"fullscreen-height":24,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Data-source.png","menu-24x24-width":24,"menu-24x24-height":24,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Data-source.png","menu-36x36-width":24,"menu-36x36-height":24,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Data-source.png","menu-48x48-width":24,"menu-48x48-height":24}},"title":"D\u00e9tection IA des demandes","description":"Pas le temps d'explorer chaque recoin d'internet\u00a0? Laissez Fuel s'en charger\u00a0: d\u00e9couvrez o\u00f9 les consommateurs parlent de votre marque, la critiquent ou en font l'\u00e9loge."},{"icon":{"ID":19626,"id":19626,"title":"Icon","filename":"Icon.png","filesize":461,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Icon.png","link":"https:\/\/emplifi.io\/fr\/platform-overview\/icon-8-2\/","alt":"","author":"54","description":"","caption":"","name":"icon-8-2","status":"inherit","uploaded_to":19764,"date":"2025-12-15 12:30:16","modified":"2025-12-15 12:30:16","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":18,"height":22,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Icon.png","thumbnail-width":18,"thumbnail-height":22,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Icon.png","medium-width":18,"medium-height":22,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Icon.png","medium_large-width":18,"medium_large-height":22,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Icon.png","large-width":18,"large-height":22,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Icon.png","1536x1536-width":18,"1536x1536-height":22,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Icon.png","2048x2048-width":18,"2048x2048-height":22,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Icon.png","fullscreen-width":18,"fullscreen-height":22,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Icon.png","menu-24x24-width":18,"menu-24x24-height":22,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Icon.png","menu-36x36-width":18,"menu-36x36-height":22,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Icon.png","menu-48x48-width":18,"menu-48x48-height":22}},"title":"R\u00e9solution automatis\u00e9e","description":"Passez d'une arm\u00e9e de conseillers \u00e0 une r\u00e9solution autonome, et gardez vos meilleurs cerveaux pour les cas difficiles."},{"icon":{"ID":19621,"id":19621,"title":"Clickable chart","filename":"Clickable-chart.png","filesize":813,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Clickable-chart.png","link":"https:\/\/emplifi.io\/fr\/platform-overview\/clickable-chart-2\/","alt":"","author":"54","description":"","caption":"","name":"clickable-chart-2","status":"inherit","uploaded_to":19764,"date":"2025-12-15 12:30:16","modified":"2025-12-15 12:30:16","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":24,"height":24,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Clickable-chart.png","thumbnail-width":24,"thumbnail-height":24,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Clickable-chart.png","medium-width":24,"medium-height":24,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Clickable-chart.png","medium_large-width":24,"medium_large-height":24,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Clickable-chart.png","large-width":24,"large-height":24,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Clickable-chart.png","1536x1536-width":24,"1536x1536-height":24,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Clickable-chart.png","2048x2048-width":24,"2048x2048-height":24,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Clickable-chart.png","fullscreen-width":24,"fullscreen-height":24,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Clickable-chart.png","menu-24x24-width":24,"menu-24x24-height":24,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Clickable-chart.png","menu-36x36-width":24,"menu-36x36-height":24,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Clickable-chart.png","menu-48x48-width":24,"menu-48x48-height":24}},"title":"Intelligence par IA","description":"Laissez l'IA sugg\u00e9rer produits, prix et promotions, et am\u00e9liorer en continu l'exp\u00e9rience client. Vos r\u00e9sultats ne font que progresser."}]},{"image":{"ID":25049,"id":25049,"title":"fuel_governance_2x","filename":"fuel_governance_2x.webp","filesize":80426,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/fuel_governance_2x.webp","link":"https:\/\/emplifi.io\/fr\/?attachment_id=25049","alt":"Security and compliance dashboard within the Emplifi Autonomous CX Platform.","author":"54","description":"","caption":"Autonomous Governance interface highlighting scalable security, PII redaction, and crisis detection features.","name":"fuel_governance_2x-2","status":"inherit","uploaded_to":24914,"date":"2026-05-20 13:18:17","modified":"2026-05-20 20:42:48","menu_order":0,"mime_type":"image\/webp","type":"image","subtype":"webp","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":1600,"height":1280,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/fuel_governance_2x-150x150.webp","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/fuel_governance_2x-300x240.webp","medium-width":300,"medium-height":240,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/fuel_governance_2x-768x614.webp","medium_large-width":768,"medium_large-height":614,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/fuel_governance_2x-1024x819.webp","large-width":1024,"large-height":819,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/fuel_governance_2x-1536x1229.webp","1536x1536-width":1536,"1536x1536-height":1229,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/fuel_governance_2x.webp","2048x2048-width":1600,"2048x2048-height":1280,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/fuel_governance_2x-1600x1080.webp","fullscreen-width":1600,"fullscreen-height":1080,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/fuel_governance_2x-24x19.webp","menu-24x24-width":24,"menu-24x24-height":19,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/fuel_governance_2x-36x29.webp","menu-36x36-width":36,"menu-36x36-height":29,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/fuel_governance_2x-48x38.webp","menu-48x48-width":48,"menu-48x48-height":38}},"image_side":"default","content_subhead":"","content_headline":"Gouvernance autonome","content_text":"<p>S\u00e9curit\u00e9 \u00e9volutive, masquage des donn\u00e9es personnelles (PII), validations avanc\u00e9es et d\u00e9tection de crise. N&rsquo;acceptez rien de moins pour votre \u00e9quipe.<\/p>\n","button_1":null,"button_2":null,"add_video":false,"button_text":"","video_type":"youtube","vimeo_embed":"<div style=\"padding:56.25% 0 0 0;position:relative;\"><iframe src=\"https:\/\/player.vimeo.com\/video\/339430037?h=d982fc6177&title=0&byline=0&portrait=0\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture\" allowfullscreen><\/iframe><\/div><script src=\"https:\/\/player.vimeo.com\/api\/player.js\"><\/script>","wistia_embed":"s3lqfi0zn7","youtube_embed":"<iframe width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/GevhhrjhT4s\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe>","add_features_list":true,"features_list":[{"icon":{"ID":19616,"id":19616,"title":"Flexible widgets","filename":"Flexible-widgets.png","filesize":337,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Flexible-widgets.png","link":"https:\/\/emplifi.io\/fr\/platform-overview\/flexible-widgets-2\/","alt":"","author":"54","description":"","caption":"","name":"flexible-widgets-2","status":"inherit","uploaded_to":19764,"date":"2025-12-15 12:30:15","modified":"2025-12-15 12:30:15","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":24,"height":24,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Flexible-widgets.png","thumbnail-width":24,"thumbnail-height":24,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Flexible-widgets.png","medium-width":24,"medium-height":24,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Flexible-widgets.png","medium_large-width":24,"medium_large-height":24,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Flexible-widgets.png","large-width":24,"large-height":24,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Flexible-widgets.png","1536x1536-width":24,"1536x1536-height":24,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Flexible-widgets.png","2048x2048-width":24,"2048x2048-height":24,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Flexible-widgets.png","fullscreen-width":24,"fullscreen-height":24,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Flexible-widgets.png","menu-24x24-width":24,"menu-24x24-height":24,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Flexible-widgets.png","menu-36x36-width":24,"menu-36x36-height":24,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Flexible-widgets.png","menu-48x48-width":24,"menu-48x48-height":24}},"title":"Workflows pilot\u00e9s par IA","description":"Donnez \u00e0 votre \u00e9quipe, celle qui a les vrais cerveaux, les moyens de g\u00e9rer et de valider le travail des agents IA."},{"icon":{"ID":19606,"id":19606,"title":"Heart, Like","filename":"Heart-Like.png","filesize":1813,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Heart-Like.png","link":"https:\/\/emplifi.io\/fr\/platform-overview\/heart-like-2-2\/","alt":"","author":"54","description":"","caption":"","name":"heart-like-2-2","status":"inherit","uploaded_to":19764,"date":"2025-12-15 12:30:14","modified":"2025-12-15 12:30:14","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":24,"height":24,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Heart-Like.png","thumbnail-width":24,"thumbnail-height":24,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Heart-Like.png","medium-width":24,"medium-height":24,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Heart-Like.png","medium_large-width":24,"medium_large-height":24,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Heart-Like.png","large-width":24,"large-height":24,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Heart-Like.png","1536x1536-width":24,"1536x1536-height":24,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Heart-Like.png","2048x2048-width":24,"2048x2048-height":24,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Heart-Like.png","fullscreen-width":24,"fullscreen-height":24,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Heart-Like.png","menu-24x24-width":24,"menu-24x24-height":24,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Heart-Like.png","menu-36x36-width":24,"menu-36x36-height":24,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Heart-Like.png","menu-48x48-width":24,"menu-48x48-height":24}},"title":"Alertes de crise autonomes","description":"Ne laissez jamais une crise naissante d\u00e9g\u00e9n\u00e9rer. Fuel AI d\u00e9tecte les probl\u00e8mes \u00e9mergents et fournit toutes les informations utiles pour les r\u00e9soudre."},{"icon":{"ID":19611,"id":19611,"title":"Accessibility alt","filename":"Accessibility-alt.png","filesize":830,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Accessibility-alt.png","link":"https:\/\/emplifi.io\/fr\/platform-overview\/accessibility-alt-2\/","alt":"","author":"54","description":"","caption":"","name":"accessibility-alt-2","status":"inherit","uploaded_to":19764,"date":"2025-12-15 12:30:15","modified":"2025-12-15 12:30:15","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":24,"height":24,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Accessibility-alt.png","thumbnail-width":24,"thumbnail-height":24,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Accessibility-alt.png","medium-width":24,"medium-height":24,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Accessibility-alt.png","medium_large-width":24,"medium_large-height":24,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Accessibility-alt.png","large-width":24,"large-height":24,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Accessibility-alt.png","1536x1536-width":24,"1536x1536-height":24,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Accessibility-alt.png","2048x2048-width":24,"2048x2048-height":24,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Accessibility-alt.png","fullscreen-width":24,"fullscreen-height":24,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Accessibility-alt.png","menu-24x24-width":24,"menu-24x24-height":24,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Accessibility-alt.png","menu-36x36-width":24,"menu-36x36-height":24,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Accessibility-alt.png","menu-48x48-width":24,"menu-48x48-height":24}},"title":"Gouvernance de niveau entreprise","description":"Assurez-vous que vos \u00e9quipes, au si\u00e8ge, partout dans le monde ou au c\u0153ur du cerveau IA, respectent les r\u00e8gles et normes de votre entreprise."}]}]},"banner_group":{"show_section":false,"headline":"Lib\u00e9rez le superpouvoir de votre exp\u00e9rience client avec Emplifi Fuel","button":{"title":"D\u00e9mo","url":"https:\/\/emplifi.io\/fr\/demo\/","target":""}},"industry_customer_tabs_group":{"show_section":true,"section_subhead":"","section_headline":"Des solutions sectorielles pour votre marketing social, votre commerce et votre service client ","section_text":"<p>Les marques du retail, de l&rsquo;h\u00f4tellerie, du sport, de la restauration, des m\u00e9dias et de la grande consommation utilisent Emplifi Fuel. Notre plateforme autonome d&rsquo;exp\u00e9rience client s&rsquo;adapte aux besoins de vos clients.<\/p>\n","tabs":[{"icon":{"ID":18150,"id":18150,"title":"Icon-Retail eCommerce","filename":"Icon-Retail-eCommerce.svg","filesize":808,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Retail-eCommerce.svg","link":"https:\/\/emplifi.io\/fr\/home-update\/icon-retail-ecommerce-2\/","alt":"shopping cart icon","author":"54","description":"Shopping cart shows Emplifi's Retail and eCommerce products","caption":"","name":"icon-retail-ecommerce-2","status":"inherit","uploaded_to":18264,"date":"2025-10-16 19:53:59","modified":"2026-08-13 19:13:56","menu_order":0,"mime_type":"image\/svg+xml","type":"image","subtype":"svg+xml","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":1,"height":1,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Retail-eCommerce.svg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Retail-eCommerce.svg","medium-width":300,"medium-height":300,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Retail-eCommerce.svg","medium_large-width":768,"medium_large-height":1,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Retail-eCommerce.svg","large-width":1024,"large-height":1024,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Retail-eCommerce.svg","1536x1536-width":1,"1536x1536-height":1,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Retail-eCommerce.svg","2048x2048-width":1,"2048x2048-height":1,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Retail-eCommerce.svg","fullscreen-width":1,"fullscreen-height":1,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Retail-eCommerce.svg","menu-24x24-width":1,"menu-24x24-height":1,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Retail-eCommerce.svg","menu-36x36-width":1,"menu-36x36-height":1,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Retail-eCommerce.svg","menu-48x48-width":1,"menu-48x48-height":1}},"name":"Retail et e-commerce","customers":[{"customer":16481},{"customer":18283},{"customer":18287}],"button":{"title":"Nos solutions pour le retail et l'e-commerce","url":"https:\/\/emplifi.io\/industries\/social-media-marketing-for-retail-ecommerce\/","target":""}},{"icon":{"ID":18165,"id":18165,"title":"Icon-Travel Hospitality","filename":"Icon-Travel-Hospitality.svg","filesize":590,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Travel-Hospitality.svg","link":"https:\/\/emplifi.io\/fr\/home-update\/icon-travel-hospitality-2\/","alt":"Person laying in hotel bed icon","author":"54","description":"Emplifi provides social media solutions for the travel and hospitality industry","caption":"","name":"icon-travel-hospitality-2","status":"inherit","uploaded_to":18264,"date":"2025-10-16 19:54:01","modified":"2026-08-13 19:09:31","menu_order":0,"mime_type":"image\/svg+xml","type":"image","subtype":"svg+xml","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":1,"height":1,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Travel-Hospitality.svg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Travel-Hospitality.svg","medium-width":300,"medium-height":300,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Travel-Hospitality.svg","medium_large-width":768,"medium_large-height":1,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Travel-Hospitality.svg","large-width":1024,"large-height":1024,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Travel-Hospitality.svg","1536x1536-width":1,"1536x1536-height":1,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Travel-Hospitality.svg","2048x2048-width":1,"2048x2048-height":1,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Travel-Hospitality.svg","fullscreen-width":1,"fullscreen-height":1,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Travel-Hospitality.svg","menu-24x24-width":1,"menu-24x24-height":1,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Travel-Hospitality.svg","menu-36x36-width":1,"menu-36x36-height":1,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Travel-Hospitality.svg","menu-48x48-width":1,"menu-48x48-height":1}},"name":"Tourisme et h\u00f4tellerie","customers":[{"customer":18298},{"customer":18302},{"customer":18306}],"button":{"title":"Nos solutions pour le tourisme et l'h\u00f4tellerie","url":"https:\/\/emplifi.io\/industries\/social-media-marketing-for-travel-hospitality\/","target":""}},{"icon":{"ID":18145,"id":18145,"title":"Icon-CPG","filename":"Icon-CPG.svg","filesize":1052,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-CPG.svg","link":"https:\/\/emplifi.io\/fr\/home-update\/icon-cpg-2\/","alt":"Truck moving icon","author":"54","description":"Consumer and packaged goods suppliers use Emplifi cloud-based software to boost business via social media","caption":"","name":"icon-cpg-2","status":"inherit","uploaded_to":18264,"date":"2025-10-16 19:53:58","modified":"2026-08-13 19:10:44","menu_order":0,"mime_type":"image\/svg+xml","type":"image","subtype":"svg+xml","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":1,"height":1,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-CPG.svg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-CPG.svg","medium-width":300,"medium-height":300,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-CPG.svg","medium_large-width":768,"medium_large-height":1,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-CPG.svg","large-width":1024,"large-height":1024,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-CPG.svg","1536x1536-width":1,"1536x1536-height":1,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-CPG.svg","2048x2048-width":1,"2048x2048-height":1,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-CPG.svg","fullscreen-width":1,"fullscreen-height":1,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-CPG.svg","menu-24x24-width":1,"menu-24x24-height":1,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-CPG.svg","menu-36x36-width":1,"menu-36x36-height":1,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-CPG.svg","menu-48x48-width":1,"menu-48x48-height":1}},"name":"Grande consommation","customers":[{"customer":18207},{"customer":18207},{"customer":3431}],"button":{"title":"Nos solutions pour la grande consommation","url":"https:\/\/emplifi.io\/industries\/social-media-marketing-for-cpg\/","target":""}},{"icon":{"ID":18160,"id":18160,"title":"Icon-Restaurants","filename":"Icon-Restaurants.svg","filesize":714,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Restaurants.svg","link":"https:\/\/emplifi.io\/fr\/home-update\/icon-restaurants-2\/","alt":"Fork and knife icon","author":"54","description":"Emplifi's social media management platform powers the world's largest restaurant brands globally","caption":"","name":"icon-restaurants-2","status":"inherit","uploaded_to":18264,"date":"2025-10-16 19:54:00","modified":"2026-08-13 19:11:32","menu_order":0,"mime_type":"image\/svg+xml","type":"image","subtype":"svg+xml","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":1,"height":1,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Restaurants.svg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Restaurants.svg","medium-width":300,"medium-height":300,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Restaurants.svg","medium_large-width":768,"medium_large-height":1,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Restaurants.svg","large-width":1024,"large-height":1024,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Restaurants.svg","1536x1536-width":1,"1536x1536-height":1,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Restaurants.svg","2048x2048-width":1,"2048x2048-height":1,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Restaurants.svg","fullscreen-width":1,"fullscreen-height":1,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Restaurants.svg","menu-24x24-width":1,"menu-24x24-height":1,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Restaurants.svg","menu-36x36-width":1,"menu-36x36-height":1,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Restaurants.svg","menu-48x48-width":1,"menu-48x48-height":1}},"name":"Restauration","customers":[{"customer":18268},{"customer":18272},{"customer":18276}],"button":{"title":"Nos solutions pour la restauration","url":"https:\/\/emplifi.io\/industries\/social-media-marketing-for-restaurants\/","target":""}},{"icon":{"ID":18170,"id":18170,"title":"Icon-Sports","filename":"Icon-Sports.svg","filesize":891,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Sports.svg","link":"https:\/\/emplifi.io\/fr\/home-update\/icon-sports-2\/","alt":"figure playing soccer icon","author":"54","description":"Emplifi's social media management tools help major sports leagues monitor and engage with fans on social","caption":"","name":"icon-sports-2","status":"inherit","uploaded_to":18264,"date":"2025-10-16 19:54:02","modified":"2026-08-13 19:12:28","menu_order":0,"mime_type":"image\/svg+xml","type":"image","subtype":"svg+xml","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":1,"height":1,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Sports.svg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Sports.svg","medium-width":300,"medium-height":300,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Sports.svg","medium_large-width":768,"medium_large-height":1,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Sports.svg","large-width":1024,"large-height":1024,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Sports.svg","1536x1536-width":1,"1536x1536-height":1,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Sports.svg","2048x2048-width":1,"2048x2048-height":1,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Sports.svg","fullscreen-width":1,"fullscreen-height":1,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Sports.svg","menu-24x24-width":1,"menu-24x24-height":1,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Sports.svg","menu-36x36-width":1,"menu-36x36-height":1,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Sports.svg","menu-48x48-width":1,"menu-48x48-height":1}},"name":"Sport","customers":[{"customer":18291},{"customer":18294},{"customer":18240}],"button":{"title":"Nos solutions pour le sport","url":"https:\/\/emplifi.io\/industries\/social-media-marketing-for-sports\/","target":""}},{"icon":{"ID":18175,"id":18175,"title":"Icon-Media & Ent","filename":"Icon-Media-Ent.svg","filesize":1016,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Media-Ent.svg","link":"https:\/\/emplifi.io\/fr\/home-update\/icon-media-ent-2\/","alt":"Media and entertainment giants use Emplifi to run their social media publishing","author":"54","description":"Emplifi's social media management solutions are widely used by the world's largest TV, streaming and media brands","caption":"","name":"icon-media-ent-2","status":"inherit","uploaded_to":18264,"date":"2025-10-16 19:54:02","modified":"2026-08-13 19:13:23","menu_order":0,"mime_type":"image\/svg+xml","type":"image","subtype":"svg+xml","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":1,"height":1,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Media-Ent.svg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Media-Ent.svg","medium-width":300,"medium-height":300,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Media-Ent.svg","medium_large-width":768,"medium_large-height":1,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Media-Ent.svg","large-width":1024,"large-height":1024,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Media-Ent.svg","1536x1536-width":1,"1536x1536-height":1,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Media-Ent.svg","2048x2048-width":1,"2048x2048-height":1,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Media-Ent.svg","fullscreen-width":1,"fullscreen-height":1,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Media-Ent.svg","menu-24x24-width":1,"menu-24x24-height":1,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Media-Ent.svg","menu-36x36-width":1,"menu-36x36-height":1,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Media-Ent.svg","menu-48x48-width":1,"menu-48x48-height":1}},"name":"M\u00e9dias et divertissement","customers":[{"customer":10607},{"customer":18228},{"customer":18233}],"button":{"title":"Nos solutions pour les m\u00e9dias et le divertissement","url":"https:\/\/emplifi.io\/industries\/social-media-marketing-for-media-entertainment\/","target":""}},{"icon":{"ID":18155,"id":18155,"title":"Icon-Agencies","filename":"Icon-Agencies.svg","filesize":638,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Agencies.svg","link":"https:\/\/emplifi.io\/fr\/home-update\/icon-agencies-2\/","alt":"","author":"54","description":"","caption":"","name":"icon-agencies-2","status":"inherit","uploaded_to":18264,"date":"2025-10-16 19:53:59","modified":"2025-10-16 19:53:59","menu_order":0,"mime_type":"image\/svg+xml","type":"image","subtype":"svg+xml","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":1,"height":1,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Agencies.svg","thumbnail-width":1,"thumbnail-height":1,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Agencies.svg","medium-width":1,"medium-height":1,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Agencies.svg","medium_large-width":1,"medium_large-height":1,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Agencies.svg","large-width":1,"large-height":1,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Agencies.svg","1536x1536-width":1,"1536x1536-height":1,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Agencies.svg","2048x2048-width":1,"2048x2048-height":1,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Agencies.svg","fullscreen-width":1,"fullscreen-height":1,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Agencies.svg","menu-24x24-width":1,"menu-24x24-height":1,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Agencies.svg","menu-36x36-width":1,"menu-36x36-height":1,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Agencies.svg","menu-48x48-width":1,"menu-48x48-height":1}},"name":"Agences","customers":[{"customer":18248},{"customer":18208},{"customer":18213}],"button":{"title":"Nos solutions pour les agences marketing","url":"https:\/\/emplifi.io\/industries\/social-media-marketing-for-agencies\/","target":""}}]},"logo_gallery_group":{"show_section":false,"section_subhead":"","section_headline":"Adopt\u00e9 par les grandes marques","section_text":"","logos":false},"quote_group":{"show_section":true,"section_subhead":"","section_headline":"L'A-CX en action\u00a0: r\u00e9solution plus rapide, \u00e0 tout volume","section_text":"","quote_photo":{"ID":16556,"id":16556,"title":"UFC logo 768x614","filename":"UFC-logo-768x614-1.webp","filesize":12730,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/08\/UFC-logo-768x614-1.webp","link":"https:\/\/emplifi.io\/fr\/?attachment_id=16556","alt":"","author":"54","description":"","caption":"","name":"ufc-logo-768x614-2","status":"inherit","uploaded_to":24914,"date":"2025-08-19 17:46:14","modified":"2026-05-20 20:42:48","menu_order":0,"mime_type":"image\/webp","type":"image","subtype":"webp","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":768,"height":614,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/08\/UFC-logo-768x614-1-150x150.webp","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/08\/UFC-logo-768x614-1-300x240.webp","medium-width":300,"medium-height":240,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/08\/UFC-logo-768x614-1.webp","medium_large-width":768,"medium_large-height":614,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/08\/UFC-logo-768x614-1.webp","large-width":768,"large-height":614,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/08\/UFC-logo-768x614-1.webp","1536x1536-width":768,"1536x1536-height":614,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/08\/UFC-logo-768x614-1.webp","2048x2048-width":768,"2048x2048-height":614,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/08\/UFC-logo-768x614-1.webp","fullscreen-width":768,"fullscreen-height":614,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/08\/UFC-logo-768x614-1-24x19.webp","menu-24x24-width":24,"menu-24x24-height":19,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/08\/UFC-logo-768x614-1-36x29.webp","menu-36x36-width":36,"menu-36x36-height":29,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/08\/UFC-logo-768x614-1-48x38.webp","menu-48x48-width":48,"menu-48x48-height":38}},"quote":"Avec 44 \u00e9v\u00e9nements par an et des combattants dans le monde entier, nous avons besoin de donn\u00e9es pour voir qui perce. Emplifi nous permet de rep\u00e9rer les \u00e9toiles montantes, de suivre les tendances d'engagement et de pousser le bon talent, sur le bon march\u00e9, au bon moment.","quote_author":"Aziz Bawany","quote_author_title":"Senior Director Digital Media & Product, UFC"},"remove_gtm":false,"page_cta_group":{"show_section":true,"use_global_cta":true,"section_subhead":"","section_headline":"","section_text_left":"","section_text_right":"","section_button":null},"awards_group":{"show_section":true,"use_global_awards_text":true,"section_subhead":"","section_headline":"","section_text":"","use_global_awards":true,"awards":false},"faqs_group":{"show_section":true,"section_subhead":"","section_headline":"Vos questions sur la plateforme","section_text":"","faqs":[{"title":"Qu'est-ce qu'Emplifi Fuel\u00a0?","content":"<p>Emplifi Fuel est la plateforme unifi\u00e9e d&rsquo;orchestration CX propuls\u00e9e par l&rsquo;IA, con\u00e7ue pour les grandes marques grand public. Elle g\u00e8re le marketing, le commerce et le service client sur un seul mod\u00e8le de donn\u00e9es, une seule surface d&rsquo;IA encadr\u00e9e et une seule couche d&rsquo;intelligence agentique\u00a0: Fuel AI. Content Orchestrator est la couche d&rsquo;ex\u00e9cution marketing. Service Orchestrator est la couche d&rsquo;ex\u00e9cution du service client. Emplifi Unified Analytics est la couche de reporting cross-canal. La tarification est align\u00e9e sur les r\u00e9sultats, jamais par si\u00e8ge ni par token.<\/p>\n"},{"title":"En quoi Fuel AI diff\u00e8re-t-il d'un chatbot ou d'un copilote\u00a0?","content":"<p>Un copilote r\u00e9dige des suggestions dans un seul produit. Un chatbot g\u00e8re un seul type de conversation. Fuel AI raisonne, planifie et ex\u00e9cute sur tout le cycle de vie client\u00a0: marketing, commerce et service client sur un seul mod\u00e8le de donn\u00e9es. C&rsquo;est la couche d&rsquo;intelligence sur laquelle repose toute la plateforme, pas un assistant greff\u00e9 sur un outil existant.<\/p>\n"},{"title":"Qu'est-ce que l'Autonomous Customer Experience (A-CX)\u00a0?","content":"<p>L&rsquo;A-CX est le stade o\u00f9 Fuel AI orchestre les parcours client de bout en bout dans le marketing, le commerce et le service client, tandis que les \u00e9quipes encadrent les r\u00e8gles, la voix de la marque et les exceptions. Emplifi Fuel est con\u00e7u pour l&rsquo;A-CX. Les trois \u00e9tapes sont\u00a0: Assistive (l&rsquo;IA aide les humains), Agentic (l&rsquo;IA ex\u00e9cute sous supervision humaine) et Autonomous (l&rsquo;IA orchestre de bout en bout, dans les garde-fous fix\u00e9s par l&rsquo;\u00e9quipe).<\/p>\n"},{"title":"Comment fonctionne le mod\u00e8le de donn\u00e9es unique entre marketing, commerce et service client\u00a0?","content":"<p>Chaque signal qui entre dans Emplifi Fuel repose sur le m\u00eame mod\u00e8le de donn\u00e9es\u00a0: publications sociales, avis produits, dossiers clients, alertes de listening. Une campagne marketing s&rsquo;appuie sur les th\u00e8mes des dossiers clients. Un agent du service client voit l&rsquo;historique d&rsquo;achat. Une \u00e9quipe commerce voit quelle publication de cr\u00e9ateur a g\u00e9n\u00e9r\u00e9 la conversion. C&rsquo;est un dossier unifi\u00e9, pas un patchwork d&rsquo;exports synchronis\u00e9s.<\/p>\n"},{"title":"Qu'est-ce que Content Orchestrator\u00a0?","content":"<p>Content Orchestrator est la couche d&rsquo;ex\u00e9cution marketing d&rsquo;Emplifi Fuel. Il r\u00e9unit cr\u00e9ation de contenus, publication, community management et analyse sous une m\u00eame couche Fuel AI. Emplifi Publisher et Emplifi Community en sont les modules produits. Les \u00e9quipes internationales planifient, produisent, diffusent et mesurent leurs contenus depuis un seul espace de travail, avec des brand kits et des workflows de validation qui gardent chaque march\u00e9 fid\u00e8le \u00e0 la voix de la marque.<\/p>\n"},{"title":"Qu'est-ce que Service Orchestrator\u00a0?","content":"<p>Service Orchestrator est la couche d&rsquo;ex\u00e9cution du service client d&rsquo;Emplifi Fuel. C&rsquo;est l\u00e0 que Fuel AI planifie, priorise et r\u00e9sout les interactions clients. Emplifi Care r\u00e9unit messages priv\u00e9s, commentaires, chats, mentions et contexte CRM dans une seule bo\u00eete de r\u00e9ception. Emplifi Agent g\u00e8re les gros volumes de dossiers des \u00e9quipes de support complexes. Chaque action est encadr\u00e9e, journalis\u00e9e et auditable depuis une seule interface.<\/p>\n"},{"title":"Comment Emplifi Fuel est-il tarif\u00e9\u00a0?","content":"<p>Emplifi Fuel est tarif\u00e9 selon les r\u00e9sultats, pas par si\u00e8ge ni par token. Ce mod\u00e8le tarifaire est con\u00e7u pour les grandes marques qui veulent d\u00e9ployer l&rsquo;A-CX dans leurs \u00e9quipes marketing, commerce et service client. Contactez l&rsquo;\u00e9quipe Emplifi pour un mod\u00e8le adapt\u00e9 \u00e0 la taille de votre organisation et \u00e0 votre p\u00e9rim\u00e8tre produit.<\/p>\n"},{"title":"Emplifi Fuel remplace-t-il les plateformes CX traditionnelles\u00a0?","content":"<p>Oui, et plus encore\u00a0: Emplifi Fuel a \u00e9t\u00e9 repens\u00e9 pour l&rsquo;IA agentique et repose sur un seul mod\u00e8le de donn\u00e9es, avec une tarification align\u00e9e sur les r\u00e9sultats. C&rsquo;est une premi\u00e8re. Les \u00e9quipes de marketing social, de commerce et de service client qui passent de solutions ponctuelles cloisonn\u00e9es \u00e0 une plateforme A-CX unifi\u00e9e constatent une vraie diff\u00e9rence en rapidit\u00e9 d&rsquo;onboarding, co\u00fbt total de possession, identit\u00e9 de marque et capacit\u00e9s d&rsquo;IA. Consultez les pages comparatives pour un d\u00e9tail fonctionnalit\u00e9 par fonctionnalit\u00e9.<\/p>\n"},{"title":"Qui utilise Emplifi Fuel aujourd'hui\u00a0?","content":"<p>22\u00a0000 marques utilisent aujourd&rsquo;hui Emplifi Fuel. Forrester a nomm\u00e9 Emplifi Leader du Wave Social Suites Q4 2024, avec la note maximale possible pour les retours clients.<\/p>\n"},{"title":"Quels contr\u00f4les de gouvernance et de conformit\u00e9 Emplifi Fuel inclut-il\u00a0?","content":"<p>Masquage des donn\u00e9es personnelles (PII), r\u00e9sidence r\u00e9gionale des donn\u00e9es, validations multi-\u00e9tapes, journaux d&rsquo;audit, r\u00e8gles de contenu brand-safe et Crisis Emergency Stop sont inclus dans la plateforme, sans option payante. Les \u00e9quipes juridiques et conformit\u00e9 valident les r\u00e8gles une seule fois, au niveau de la plateforme. Chaque action de Fuel AI est v\u00e9rifiable, validable et journalis\u00e9e pour une piste d&rsquo;audit compl\u00e8te.<\/p>\n"}],"disclaimer_text":"","add_additional_sections":false,"additional_faq_sections":false},"link_list_group":{"show_section":false,"section_subhead":"","section_headline":"D\u00e9couvrez d'autres ressources sur l'analyse des r\u00e9seaux sociaux","section_text":"<p>D\u00e9couvrez l&rsquo;analyse des r\u00e9seaux sociaux et la puissance de donn\u00e9es unifi\u00e9es issues de tous les canaux.<\/p>\n","links":[{"link":{"title":"Gated Resource: Inside social customer care today","url":"https:\/\/emplifi.io\/resources\/inside-social-customer-care-today-report\/","target":""}},{"link":{"title":"Blog: Maximizing social media ROI for your brand","url":"https:\/\/emplifi.io\/resources\/blog\/maximizing-the-roi-of-social-media-for-your-brand\/","target":""}},{"link":{"title":"Blog: Social Media Analytics: The Complete Guide","url":"https:\/\/emplifi.io\/resources\/blog\/social-media-analytics-the-complete-guide\/","target":""}},{"link":{"title":"Blog: How to use AI to drive agency success","url":"https:\/\/emplifi.io\/resources\/blog\/how-to-use-ai-to-drive-agency-success\/","target":""}},{"link":{"title":"The best times to post on social media based on 399 million posts","url":"https:\/\/emplifi.io\/resources\/blog\/working-with-nano-influencers\/","target":""}},{"link":{"title":"Blog: Types of influencers brands should partner with","url":"https:\/\/emplifi.io\/resources\/blog\/most-popular-u-s-instagram-pages\/","target":""}}]},"hero_fullscreen_clone":{"hero_fullscreen_group":{"hero_type":"background_left","image":{"ID":19331,"id":19331,"title":"mockup-v2-5 (1) 1","filename":"mockup-v2-5-1-1-scaled.png","filesize":907349,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/mockup-v2-5-1-1-scaled.png","link":"https:\/\/emplifi.io\/fr\/platform-overview\/mockup-v2-5-1-1-2-2\/","alt":"","author":"1","description":"","caption":"","name":"mockup-v2-5-1-1-2-2","status":"inherit","uploaded_to":19764,"date":"2025-12-03 15:33:55","modified":"2025-12-03 15:33:55","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":2560,"height":1477,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/mockup-v2-5-1-1-150x150.png","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/mockup-v2-5-1-1-300x173.png","medium-width":300,"medium-height":173,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/mockup-v2-5-1-1-768x443.png","medium_large-width":768,"medium_large-height":443,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/mockup-v2-5-1-1-1024x591.png","large-width":1024,"large-height":591,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/mockup-v2-5-1-1-1536x886.png","1536x1536-width":1536,"1536x1536-height":886,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/mockup-v2-5-1-1-2048x1182.png","2048x2048-width":2048,"2048x2048-height":1182,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/mockup-v2-5-1-1-1920x1080.png","fullscreen-width":1920,"fullscreen-height":1080,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/mockup-v2-5-1-1-24x14.png","menu-24x24-width":24,"menu-24x24-height":14,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/mockup-v2-5-1-1-36x21.png","menu-36x36-width":36,"menu-36x36-height":21,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/mockup-v2-5-1-1-48x28.png","menu-48x48-width":48,"menu-48x48-height":28}},"dark_image_overlay_percent":"0","overlay_image":false,"lottie_animation":false,"reviews":false,"subhead":"Emplifi Fuel","headline":"La plateforme Autonomous CX","text":"<p>Emplifi a cr\u00e9\u00e9 la plateforme Autonomous CX rien que pour vous. Oui, vous avez bien lu\u00a0: nous avons l&rsquo;audace de cr\u00e9er une toute nouvelle cat\u00e9gorie. Pourquoi nous\u00a0? Depuis plus de 20 ans, les marques grandissent avec Emplifi. Aujourd&rsquo;hui, nous avons transform\u00e9 ce savoir, des t\u00e9raoctets de donn\u00e9es, en un moteur d&rsquo;orchestration enti\u00e8rement autonome, propuls\u00e9 par des agents. Le futur, c&rsquo;est maintenant.<\/p>\n","button_1":{"title":"D\u00e9mo","url":"https:\/\/emplifi.io\/fr\/demo\/","target":""},"button_2":null,"add_computer_video":true,"computer_video":{"ID":19513,"id":19513,"title":"v3 16-9 format","filename":"v3-16-9-format.mp4","filesize":17379853,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/v3-16-9-format.mp4","link":"https:\/\/emplifi.io\/fr\/platform-overview\/v3-16-9-format-2\/","alt":"","author":"41","description":"","caption":"","name":"v3-16-9-format-2","status":"inherit","uploaded_to":19764,"date":"2025-12-11 15:34:16","modified":"2025-12-11 15:34:16","menu_order":0,"mime_type":"video\/mp4","type":"video","subtype":"mp4","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/video.png","width":3840,"height":2160},"add_logos":false,"logos_headline":"","logos":false}},"trusted_by_logos_home":{"logo_scroller_group":{"show_section":true,"section_subhead":"","section_headline":"Nourri par les donn\u00e9es de plus de 22\u00a0000 marques ","section_text":"<p>Pas besoin d&rsquo;une \u00e9ni\u00e8me solution ponctuelle. Ni d&rsquo;entra\u00eener plusieurs LLM. Il vous faut un moteur qui conna\u00eet d\u00e9j\u00e0 les bonnes pratiques de votre secteur. Un moteur capable de piloter tout votre parcours client, de la d\u00e9couverte \u00e0 l&rsquo;achat jusqu&rsquo;au service, avec un cerveau unique\u00a0: nous l&rsquo;appelons Fuel AI.<\/p>\n<p><a href=\"https:\/\/emplifi.io\/emplifi-faqs\/\"><em><strong>Voir les questions fr\u00e9quentes sur l&rsquo;Autonomous CX et Emplifi Fuel<\/strong><\/em><\/a><\/p>\n","use_global_logos":true,"logo_scroller":false}},"left_right_content_clone_pou":{"left_right_group":{"show_section":true,"section_subhead":"","section_headline":"Pourquoi Emplifi Fuel\u00a0?","section_text":"<p>Une plateforme, un mod\u00e8le de donn\u00e9es, un moteur d&rsquo;orchestration des contenus, un moteur d&rsquo;orchestration du service, un agent de gouvernance, le tout propuls\u00e9 par Fuel AI. Changez radicalement votre fa\u00e7on d&rsquo;aller sur le march\u00e9, de vous diff\u00e9rencier et de gagner.<\/p>\n","content":[{"image":{"ID":25044,"id":25044,"title":"content_orchestrator_2x","filename":"content_orchestrator_2x.webp","filesize":65672,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/content_orchestrator_2x.webp","link":"https:\/\/emplifi.io\/fr\/?attachment_id=25044","alt":"Content Orchestration interface within the Emplifi Autonomous CX Platform showing brand-trained AI agents.","author":"54","description":"","caption":"Content Orchestration interface within the Emplifi Autonomous CX Platform showing brand-trained AI agents.","name":"content_orchestrator_2x-2","status":"inherit","uploaded_to":24914,"date":"2026-05-20 13:18:15","modified":"2026-05-20 20:42:48","menu_order":0,"mime_type":"image\/webp","type":"image","subtype":"webp","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":1600,"height":1280,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/content_orchestrator_2x-150x150.webp","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/content_orchestrator_2x-300x240.webp","medium-width":300,"medium-height":240,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/content_orchestrator_2x-768x614.webp","medium_large-width":768,"medium_large-height":614,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/content_orchestrator_2x-1024x819.webp","large-width":1024,"large-height":819,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/content_orchestrator_2x-1536x1229.webp","1536x1536-width":1536,"1536x1536-height":1229,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/content_orchestrator_2x.webp","2048x2048-width":1600,"2048x2048-height":1280,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/content_orchestrator_2x-1600x1080.webp","fullscreen-width":1600,"fullscreen-height":1080,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/content_orchestrator_2x-24x19.webp","menu-24x24-width":24,"menu-24x24-height":19,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/content_orchestrator_2x-36x29.webp","menu-36x36-width":36,"menu-36x36-height":29,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/content_orchestrator_2x-48x38.webp","menu-48x48-width":48,"menu-48x48-height":38}},"image_side":"default","content_subhead":"","content_headline":"Orchestration des contenus","content_text":"<p>Vous avez investi des millions dans la cr\u00e9ation de contenus. Place aux r\u00e9sultats. Menez vos campagnes de marketing social avec des agents form\u00e9s \u00e0 votre marque\u00a0: cr\u00e9ez, publiez, diffusez et mesurez. Et recommencez.<\/p>\n","button_1":null,"button_2":null,"add_video":false,"button_text":"","video_type":"youtube","vimeo_embed":"<div style=\"padding:56.25% 0 0 0;position:relative;\"><iframe src=\"https:\/\/player.vimeo.com\/video\/339430037?h=d982fc6177&title=0&byline=0&portrait=0\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture\" allowfullscreen><\/iframe><\/div><script src=\"https:\/\/player.vimeo.com\/api\/player.js\"><\/script>","wistia_embed":"s3lqfi0zn7","youtube_embed":"<iframe width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/GevhhrjhT4s\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe>","add_features_list":true,"features_list":[{"icon":{"ID":19601,"id":19601,"title":"Dashboard","filename":"Dashboard.png","filesize":477,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Dashboard.png","link":"https:\/\/emplifi.io\/fr\/platform-overview\/dashboard-3-2\/","alt":"","author":"54","description":"","caption":"","name":"dashboard-3-2","status":"inherit","uploaded_to":19764,"date":"2025-12-15 12:26:38","modified":"2025-12-15 12:26:38","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":24,"height":24,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Dashboard.png","thumbnail-width":24,"thumbnail-height":24,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Dashboard.png","medium-width":24,"medium-height":24,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Dashboard.png","medium_large-width":24,"medium_large-height":24,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Dashboard.png","large-width":24,"large-height":24,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Dashboard.png","1536x1536-width":24,"1536x1536-height":24,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Dashboard.png","2048x2048-width":24,"2048x2048-height":24,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Dashboard.png","fullscreen-width":24,"fullscreen-height":24,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Dashboard.png","menu-24x24-width":24,"menu-24x24-height":24,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Dashboard.png","menu-36x36-width":24,"menu-36x36-height":24,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Dashboard.png","menu-48x48-width":24,"menu-48x48-height":24}},"title":"G\u00e9n\u00e9ration autonome de contenus","description":"Cr\u00e9ez ou am\u00e9liorez vos contenus, trouvez du contenu g\u00e9n\u00e9r\u00e9 par les utilisateurs (UGC) et d\u00e9veloppez votre marketing avec des agents autonomes."},{"icon":{"ID":19596,"id":19596,"title":"Flash, Bolt","filename":"Flash-Bolt.png","filesize":647,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Flash-Bolt.png","link":"https:\/\/emplifi.io\/fr\/platform-overview\/flash-bolt-2\/","alt":"","author":"54","description":"","caption":"","name":"flash-bolt-2","status":"inherit","uploaded_to":19764,"date":"2025-12-15 12:26:38","modified":"2025-12-15 12:26:38","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":24,"height":24,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Flash-Bolt.png","thumbnail-width":24,"thumbnail-height":24,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Flash-Bolt.png","medium-width":24,"medium-height":24,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Flash-Bolt.png","medium_large-width":24,"medium_large-height":24,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Flash-Bolt.png","large-width":24,"large-height":24,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Flash-Bolt.png","1536x1536-width":24,"1536x1536-height":24,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Flash-Bolt.png","2048x2048-width":24,"2048x2048-height":24,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Flash-Bolt.png","fullscreen-width":24,"fullscreen-height":24,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Flash-Bolt.png","menu-24x24-width":24,"menu-24x24-height":24,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Flash-Bolt.png","menu-36x36-width":24,"menu-36x36-height":24,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Flash-Bolt.png","menu-48x48-width":24,"menu-48x48-height":24}},"title":"Publication autonome de contenus","description":"Laissez les agents IA cr\u00e9er un calendrier social complet. Il ne vous reste qu'\u00e0 modifier et valider."},{"icon":{"ID":19591,"id":19591,"title":"Approval flow","filename":"Approval-flow.png","filesize":651,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Approval-flow.png","link":"https:\/\/emplifi.io\/fr\/platform-overview\/approval-flow-3-2\/","alt":"","author":"54","description":"","caption":"","name":"approval-flow-3-2","status":"inherit","uploaded_to":19764,"date":"2025-12-15 12:26:37","modified":"2025-12-15 12:26:37","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":24,"height":24,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Approval-flow.png","thumbnail-width":24,"thumbnail-height":24,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Approval-flow.png","medium-width":24,"medium-height":24,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Approval-flow.png","medium_large-width":24,"medium_large-height":24,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Approval-flow.png","large-width":24,"large-height":24,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Approval-flow.png","1536x1536-width":24,"1536x1536-height":24,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Approval-flow.png","2048x2048-width":24,"2048x2048-height":24,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Approval-flow.png","fullscreen-width":24,"fullscreen-height":24,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Approval-flow.png","menu-24x24-width":24,"menu-24x24-height":24,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Approval-flow.png","menu-36x36-width":24,"menu-36x36-height":24,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Approval-flow.png","menu-48x48-width":24,"menu-48x48-height":24}},"title":"Intelligence de contenu par IA","description":"Avec l'intelligence de contenu par IA, vos r\u00e9sultats s'am\u00e9liorent avec le temps. Plus de fans, plus d'abonn\u00e9s, plus de clics, plus de revenus."}]},{"image":{"ID":25054,"id":25054,"title":"service_orchestrator_2x","filename":"service_orchestrator_2x.webp","filesize":68532,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/service_orchestrator_2x.webp","link":"https:\/\/emplifi.io\/fr\/?attachment_id=25054","alt":"Autonomous CX Platform interface demonstrating automated customer service triage and response crafting.","author":"54","description":"","caption":"Emplifi Service Orchestration dashboard displaying AI-driven customer issue resolution and case management.","name":"service_orchestrator_2x-2","status":"inherit","uploaded_to":24914,"date":"2026-05-20 13:18:19","modified":"2026-05-20 20:42:48","menu_order":0,"mime_type":"image\/webp","type":"image","subtype":"webp","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":1600,"height":1280,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/service_orchestrator_2x-150x150.webp","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/service_orchestrator_2x-300x240.webp","medium-width":300,"medium-height":240,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/service_orchestrator_2x-768x614.webp","medium_large-width":768,"medium_large-height":614,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/service_orchestrator_2x-1024x819.webp","large-width":1024,"large-height":819,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/service_orchestrator_2x-1536x1229.webp","1536x1536-width":1536,"1536x1536-height":1229,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/service_orchestrator_2x.webp","2048x2048-width":1600,"2048x2048-height":1280,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/service_orchestrator_2x-1600x1080.webp","fullscreen-width":1600,"fullscreen-height":1080,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/service_orchestrator_2x-24x19.webp","menu-24x24-width":24,"menu-24x24-height":19,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/service_orchestrator_2x-36x29.webp","menu-36x36-width":36,"menu-36x36-height":29,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/service_orchestrator_2x-48x38.webp","menu-48x48-width":48,"menu-48x48-height":38}},"image_side":"default","content_subhead":"","content_headline":"Orchestration du service","content_text":"<p>Conqu\u00e9rir un client co\u00fbte plus cher que le fid\u00e9liser. Les agents de Fuel, form\u00e9s \u00e0 votre marque, d\u00e9tectent les probl\u00e8mes, r\u00e9digent la r\u00e9ponse id\u00e9ale et r\u00e9solvent les dossiers en toute autonomie. Vous gardez la main sur les cas complexes.<\/p>\n","button_1":null,"button_2":null,"add_video":false,"button_text":"","video_type":"youtube","vimeo_embed":"<div style=\"padding:56.25% 0 0 0;position:relative;\"><iframe src=\"https:\/\/player.vimeo.com\/video\/339430037?h=d982fc6177&title=0&byline=0&portrait=0\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture\" allowfullscreen><\/iframe><\/div><script src=\"https:\/\/player.vimeo.com\/api\/player.js\"><\/script>","wistia_embed":"s3lqfi0zn7","youtube_embed":"<iframe width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/GevhhrjhT4s\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe>","add_features_list":true,"features_list":[{"icon":{"ID":19631,"id":19631,"title":"Data source","filename":"Data-source.png","filesize":384,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Data-source.png","link":"https:\/\/emplifi.io\/fr\/platform-overview\/data-source-2-2\/","alt":"","author":"54","description":"","caption":"","name":"data-source-2-2","status":"inherit","uploaded_to":19764,"date":"2025-12-15 12:30:17","modified":"2025-12-15 12:30:17","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":24,"height":24,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Data-source.png","thumbnail-width":24,"thumbnail-height":24,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Data-source.png","medium-width":24,"medium-height":24,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Data-source.png","medium_large-width":24,"medium_large-height":24,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Data-source.png","large-width":24,"large-height":24,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Data-source.png","1536x1536-width":24,"1536x1536-height":24,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Data-source.png","2048x2048-width":24,"2048x2048-height":24,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Data-source.png","fullscreen-width":24,"fullscreen-height":24,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Data-source.png","menu-24x24-width":24,"menu-24x24-height":24,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Data-source.png","menu-36x36-width":24,"menu-36x36-height":24,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Data-source.png","menu-48x48-width":24,"menu-48x48-height":24}},"title":"D\u00e9tection IA des demandes","description":"Pas le temps d'explorer chaque recoin d'internet\u00a0? Laissez Fuel s'en charger\u00a0: d\u00e9couvrez o\u00f9 les consommateurs parlent de votre marque, la critiquent ou en font l'\u00e9loge."},{"icon":{"ID":19626,"id":19626,"title":"Icon","filename":"Icon.png","filesize":461,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Icon.png","link":"https:\/\/emplifi.io\/fr\/platform-overview\/icon-8-2\/","alt":"","author":"54","description":"","caption":"","name":"icon-8-2","status":"inherit","uploaded_to":19764,"date":"2025-12-15 12:30:16","modified":"2025-12-15 12:30:16","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":18,"height":22,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Icon.png","thumbnail-width":18,"thumbnail-height":22,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Icon.png","medium-width":18,"medium-height":22,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Icon.png","medium_large-width":18,"medium_large-height":22,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Icon.png","large-width":18,"large-height":22,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Icon.png","1536x1536-width":18,"1536x1536-height":22,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Icon.png","2048x2048-width":18,"2048x2048-height":22,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Icon.png","fullscreen-width":18,"fullscreen-height":22,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Icon.png","menu-24x24-width":18,"menu-24x24-height":22,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Icon.png","menu-36x36-width":18,"menu-36x36-height":22,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Icon.png","menu-48x48-width":18,"menu-48x48-height":22}},"title":"R\u00e9solution automatis\u00e9e","description":"Passez d'une arm\u00e9e de conseillers \u00e0 une r\u00e9solution autonome, et gardez vos meilleurs cerveaux pour les cas difficiles."},{"icon":{"ID":19621,"id":19621,"title":"Clickable chart","filename":"Clickable-chart.png","filesize":813,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Clickable-chart.png","link":"https:\/\/emplifi.io\/fr\/platform-overview\/clickable-chart-2\/","alt":"","author":"54","description":"","caption":"","name":"clickable-chart-2","status":"inherit","uploaded_to":19764,"date":"2025-12-15 12:30:16","modified":"2025-12-15 12:30:16","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":24,"height":24,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Clickable-chart.png","thumbnail-width":24,"thumbnail-height":24,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Clickable-chart.png","medium-width":24,"medium-height":24,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Clickable-chart.png","medium_large-width":24,"medium_large-height":24,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Clickable-chart.png","large-width":24,"large-height":24,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Clickable-chart.png","1536x1536-width":24,"1536x1536-height":24,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Clickable-chart.png","2048x2048-width":24,"2048x2048-height":24,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Clickable-chart.png","fullscreen-width":24,"fullscreen-height":24,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Clickable-chart.png","menu-24x24-width":24,"menu-24x24-height":24,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Clickable-chart.png","menu-36x36-width":24,"menu-36x36-height":24,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Clickable-chart.png","menu-48x48-width":24,"menu-48x48-height":24}},"title":"Intelligence par IA","description":"Laissez l'IA sugg\u00e9rer produits, prix et promotions, et am\u00e9liorer en continu l'exp\u00e9rience client. Vos r\u00e9sultats ne font que progresser."}]},{"image":{"ID":25049,"id":25049,"title":"fuel_governance_2x","filename":"fuel_governance_2x.webp","filesize":80426,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/fuel_governance_2x.webp","link":"https:\/\/emplifi.io\/fr\/?attachment_id=25049","alt":"Security and compliance dashboard within the Emplifi Autonomous CX Platform.","author":"54","description":"","caption":"Autonomous Governance interface highlighting scalable security, PII redaction, and crisis detection features.","name":"fuel_governance_2x-2","status":"inherit","uploaded_to":24914,"date":"2026-05-20 13:18:17","modified":"2026-05-20 20:42:48","menu_order":0,"mime_type":"image\/webp","type":"image","subtype":"webp","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":1600,"height":1280,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/fuel_governance_2x-150x150.webp","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/fuel_governance_2x-300x240.webp","medium-width":300,"medium-height":240,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/fuel_governance_2x-768x614.webp","medium_large-width":768,"medium_large-height":614,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/fuel_governance_2x-1024x819.webp","large-width":1024,"large-height":819,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/fuel_governance_2x-1536x1229.webp","1536x1536-width":1536,"1536x1536-height":1229,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/fuel_governance_2x.webp","2048x2048-width":1600,"2048x2048-height":1280,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/fuel_governance_2x-1600x1080.webp","fullscreen-width":1600,"fullscreen-height":1080,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/fuel_governance_2x-24x19.webp","menu-24x24-width":24,"menu-24x24-height":19,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/fuel_governance_2x-36x29.webp","menu-36x36-width":36,"menu-36x36-height":29,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/05\/fuel_governance_2x-48x38.webp","menu-48x48-width":48,"menu-48x48-height":38}},"image_side":"default","content_subhead":"","content_headline":"Gouvernance autonome","content_text":"<p>S\u00e9curit\u00e9 \u00e9volutive, masquage des donn\u00e9es personnelles (PII), validations avanc\u00e9es et d\u00e9tection de crise. N&rsquo;acceptez rien de moins pour votre \u00e9quipe.<\/p>\n","button_1":null,"button_2":null,"add_video":false,"button_text":"","video_type":"youtube","vimeo_embed":"<div style=\"padding:56.25% 0 0 0;position:relative;\"><iframe src=\"https:\/\/player.vimeo.com\/video\/339430037?h=d982fc6177&title=0&byline=0&portrait=0\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture\" allowfullscreen><\/iframe><\/div><script src=\"https:\/\/player.vimeo.com\/api\/player.js\"><\/script>","wistia_embed":"s3lqfi0zn7","youtube_embed":"<iframe width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/GevhhrjhT4s\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe>","add_features_list":true,"features_list":[{"icon":{"ID":19616,"id":19616,"title":"Flexible widgets","filename":"Flexible-widgets.png","filesize":337,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Flexible-widgets.png","link":"https:\/\/emplifi.io\/fr\/platform-overview\/flexible-widgets-2\/","alt":"","author":"54","description":"","caption":"","name":"flexible-widgets-2","status":"inherit","uploaded_to":19764,"date":"2025-12-15 12:30:15","modified":"2025-12-15 12:30:15","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":24,"height":24,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Flexible-widgets.png","thumbnail-width":24,"thumbnail-height":24,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Flexible-widgets.png","medium-width":24,"medium-height":24,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Flexible-widgets.png","medium_large-width":24,"medium_large-height":24,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Flexible-widgets.png","large-width":24,"large-height":24,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Flexible-widgets.png","1536x1536-width":24,"1536x1536-height":24,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Flexible-widgets.png","2048x2048-width":24,"2048x2048-height":24,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Flexible-widgets.png","fullscreen-width":24,"fullscreen-height":24,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Flexible-widgets.png","menu-24x24-width":24,"menu-24x24-height":24,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Flexible-widgets.png","menu-36x36-width":24,"menu-36x36-height":24,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Flexible-widgets.png","menu-48x48-width":24,"menu-48x48-height":24}},"title":"Workflows pilot\u00e9s par IA","description":"Donnez \u00e0 votre \u00e9quipe, celle qui a les vrais cerveaux, les moyens de g\u00e9rer et de valider le travail des agents IA."},{"icon":{"ID":19606,"id":19606,"title":"Heart, Like","filename":"Heart-Like.png","filesize":1813,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Heart-Like.png","link":"https:\/\/emplifi.io\/fr\/platform-overview\/heart-like-2-2\/","alt":"","author":"54","description":"","caption":"","name":"heart-like-2-2","status":"inherit","uploaded_to":19764,"date":"2025-12-15 12:30:14","modified":"2025-12-15 12:30:14","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":24,"height":24,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Heart-Like.png","thumbnail-width":24,"thumbnail-height":24,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Heart-Like.png","medium-width":24,"medium-height":24,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Heart-Like.png","medium_large-width":24,"medium_large-height":24,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Heart-Like.png","large-width":24,"large-height":24,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Heart-Like.png","1536x1536-width":24,"1536x1536-height":24,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Heart-Like.png","2048x2048-width":24,"2048x2048-height":24,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Heart-Like.png","fullscreen-width":24,"fullscreen-height":24,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Heart-Like.png","menu-24x24-width":24,"menu-24x24-height":24,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Heart-Like.png","menu-36x36-width":24,"menu-36x36-height":24,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Heart-Like.png","menu-48x48-width":24,"menu-48x48-height":24}},"title":"Alertes de crise autonomes","description":"Ne laissez jamais une crise naissante d\u00e9g\u00e9n\u00e9rer. Fuel AI d\u00e9tecte les probl\u00e8mes \u00e9mergents et fournit toutes les informations utiles pour les r\u00e9soudre."},{"icon":{"ID":19611,"id":19611,"title":"Accessibility alt","filename":"Accessibility-alt.png","filesize":830,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Accessibility-alt.png","link":"https:\/\/emplifi.io\/fr\/platform-overview\/accessibility-alt-2\/","alt":"","author":"54","description":"","caption":"","name":"accessibility-alt-2","status":"inherit","uploaded_to":19764,"date":"2025-12-15 12:30:15","modified":"2025-12-15 12:30:15","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":24,"height":24,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Accessibility-alt.png","thumbnail-width":24,"thumbnail-height":24,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Accessibility-alt.png","medium-width":24,"medium-height":24,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Accessibility-alt.png","medium_large-width":24,"medium_large-height":24,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Accessibility-alt.png","large-width":24,"large-height":24,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Accessibility-alt.png","1536x1536-width":24,"1536x1536-height":24,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Accessibility-alt.png","2048x2048-width":24,"2048x2048-height":24,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Accessibility-alt.png","fullscreen-width":24,"fullscreen-height":24,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Accessibility-alt.png","menu-24x24-width":24,"menu-24x24-height":24,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Accessibility-alt.png","menu-36x36-width":24,"menu-36x36-height":24,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/12\/Accessibility-alt.png","menu-48x48-width":24,"menu-48x48-height":24}},"title":"Gouvernance de niveau entreprise","description":"Assurez-vous que vos \u00e9quipes, au si\u00e8ge, partout dans le monde ou au c\u0153ur du cerveau IA, respectent les r\u00e8gles et normes de votre entreprise."}]}]}},"banner_clone_pou":{"banner_group":{"show_section":false,"headline":"Lib\u00e9rez le superpouvoir de votre exp\u00e9rience client avec Emplifi Fuel","button":{"title":"D\u00e9mo","url":"https:\/\/emplifi.io\/fr\/demo\/","target":""}}},"industry_customer_tabs_clone":{"industry_customer_tabs_group":{"show_section":true,"section_subhead":"","section_headline":"Des solutions sectorielles pour votre marketing social, votre commerce et votre service client ","section_text":"<p>Les marques du retail, de l&rsquo;h\u00f4tellerie, du sport, de la restauration, des m\u00e9dias et de la grande consommation utilisent Emplifi Fuel. Notre plateforme autonome d&rsquo;exp\u00e9rience client s&rsquo;adapte aux besoins de vos clients.<\/p>\n","tabs":[{"icon":{"ID":18150,"id":18150,"title":"Icon-Retail eCommerce","filename":"Icon-Retail-eCommerce.svg","filesize":808,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Retail-eCommerce.svg","link":"https:\/\/emplifi.io\/fr\/home-update\/icon-retail-ecommerce-2\/","alt":"shopping cart icon","author":"54","description":"Shopping cart shows Emplifi's Retail and eCommerce products","caption":"","name":"icon-retail-ecommerce-2","status":"inherit","uploaded_to":18264,"date":"2025-10-16 19:53:59","modified":"2026-08-13 19:13:56","menu_order":0,"mime_type":"image\/svg+xml","type":"image","subtype":"svg+xml","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":1,"height":1,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Retail-eCommerce.svg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Retail-eCommerce.svg","medium-width":300,"medium-height":300,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Retail-eCommerce.svg","medium_large-width":768,"medium_large-height":1,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Retail-eCommerce.svg","large-width":1024,"large-height":1024,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Retail-eCommerce.svg","1536x1536-width":1,"1536x1536-height":1,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Retail-eCommerce.svg","2048x2048-width":1,"2048x2048-height":1,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Retail-eCommerce.svg","fullscreen-width":1,"fullscreen-height":1,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Retail-eCommerce.svg","menu-24x24-width":1,"menu-24x24-height":1,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Retail-eCommerce.svg","menu-36x36-width":1,"menu-36x36-height":1,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Retail-eCommerce.svg","menu-48x48-width":1,"menu-48x48-height":1}},"name":"Retail et e-commerce","customers":[{"customer":16481},{"customer":18283},{"customer":18287}],"button":{"title":"Nos solutions pour le retail et l'e-commerce","url":"https:\/\/emplifi.io\/industries\/social-media-marketing-for-retail-ecommerce\/","target":""}},{"icon":{"ID":18165,"id":18165,"title":"Icon-Travel Hospitality","filename":"Icon-Travel-Hospitality.svg","filesize":590,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Travel-Hospitality.svg","link":"https:\/\/emplifi.io\/fr\/home-update\/icon-travel-hospitality-2\/","alt":"Person laying in hotel bed icon","author":"54","description":"Emplifi provides social media solutions for the travel and hospitality industry","caption":"","name":"icon-travel-hospitality-2","status":"inherit","uploaded_to":18264,"date":"2025-10-16 19:54:01","modified":"2026-08-13 19:09:31","menu_order":0,"mime_type":"image\/svg+xml","type":"image","subtype":"svg+xml","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":1,"height":1,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Travel-Hospitality.svg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Travel-Hospitality.svg","medium-width":300,"medium-height":300,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Travel-Hospitality.svg","medium_large-width":768,"medium_large-height":1,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Travel-Hospitality.svg","large-width":1024,"large-height":1024,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Travel-Hospitality.svg","1536x1536-width":1,"1536x1536-height":1,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Travel-Hospitality.svg","2048x2048-width":1,"2048x2048-height":1,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Travel-Hospitality.svg","fullscreen-width":1,"fullscreen-height":1,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Travel-Hospitality.svg","menu-24x24-width":1,"menu-24x24-height":1,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Travel-Hospitality.svg","menu-36x36-width":1,"menu-36x36-height":1,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Travel-Hospitality.svg","menu-48x48-width":1,"menu-48x48-height":1}},"name":"Tourisme et h\u00f4tellerie","customers":[{"customer":18298},{"customer":18302},{"customer":18306}],"button":{"title":"Nos solutions pour le tourisme et l'h\u00f4tellerie","url":"https:\/\/emplifi.io\/industries\/social-media-marketing-for-travel-hospitality\/","target":""}},{"icon":{"ID":18145,"id":18145,"title":"Icon-CPG","filename":"Icon-CPG.svg","filesize":1052,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-CPG.svg","link":"https:\/\/emplifi.io\/fr\/home-update\/icon-cpg-2\/","alt":"Truck moving icon","author":"54","description":"Consumer and packaged goods suppliers use Emplifi cloud-based software to boost business via social media","caption":"","name":"icon-cpg-2","status":"inherit","uploaded_to":18264,"date":"2025-10-16 19:53:58","modified":"2026-08-13 19:10:44","menu_order":0,"mime_type":"image\/svg+xml","type":"image","subtype":"svg+xml","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":1,"height":1,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-CPG.svg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-CPG.svg","medium-width":300,"medium-height":300,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-CPG.svg","medium_large-width":768,"medium_large-height":1,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-CPG.svg","large-width":1024,"large-height":1024,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-CPG.svg","1536x1536-width":1,"1536x1536-height":1,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-CPG.svg","2048x2048-width":1,"2048x2048-height":1,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-CPG.svg","fullscreen-width":1,"fullscreen-height":1,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-CPG.svg","menu-24x24-width":1,"menu-24x24-height":1,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-CPG.svg","menu-36x36-width":1,"menu-36x36-height":1,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-CPG.svg","menu-48x48-width":1,"menu-48x48-height":1}},"name":"Grande consommation","customers":[{"customer":18207},{"customer":18207},{"customer":3431}],"button":{"title":"Nos solutions pour la grande consommation","url":"https:\/\/emplifi.io\/industries\/social-media-marketing-for-cpg\/","target":""}},{"icon":{"ID":18160,"id":18160,"title":"Icon-Restaurants","filename":"Icon-Restaurants.svg","filesize":714,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Restaurants.svg","link":"https:\/\/emplifi.io\/fr\/home-update\/icon-restaurants-2\/","alt":"Fork and knife icon","author":"54","description":"Emplifi's social media management platform powers the world's largest restaurant brands globally","caption":"","name":"icon-restaurants-2","status":"inherit","uploaded_to":18264,"date":"2025-10-16 19:54:00","modified":"2026-08-13 19:11:32","menu_order":0,"mime_type":"image\/svg+xml","type":"image","subtype":"svg+xml","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":1,"height":1,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Restaurants.svg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Restaurants.svg","medium-width":300,"medium-height":300,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Restaurants.svg","medium_large-width":768,"medium_large-height":1,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Restaurants.svg","large-width":1024,"large-height":1024,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Restaurants.svg","1536x1536-width":1,"1536x1536-height":1,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Restaurants.svg","2048x2048-width":1,"2048x2048-height":1,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Restaurants.svg","fullscreen-width":1,"fullscreen-height":1,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Restaurants.svg","menu-24x24-width":1,"menu-24x24-height":1,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Restaurants.svg","menu-36x36-width":1,"menu-36x36-height":1,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Restaurants.svg","menu-48x48-width":1,"menu-48x48-height":1}},"name":"Restauration","customers":[{"customer":18268},{"customer":18272},{"customer":18276}],"button":{"title":"Nos solutions pour la restauration","url":"https:\/\/emplifi.io\/industries\/social-media-marketing-for-restaurants\/","target":""}},{"icon":{"ID":18170,"id":18170,"title":"Icon-Sports","filename":"Icon-Sports.svg","filesize":891,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Sports.svg","link":"https:\/\/emplifi.io\/fr\/home-update\/icon-sports-2\/","alt":"figure playing soccer icon","author":"54","description":"Emplifi's social media management tools help major sports leagues monitor and engage with fans on social","caption":"","name":"icon-sports-2","status":"inherit","uploaded_to":18264,"date":"2025-10-16 19:54:02","modified":"2026-08-13 19:12:28","menu_order":0,"mime_type":"image\/svg+xml","type":"image","subtype":"svg+xml","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":1,"height":1,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Sports.svg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Sports.svg","medium-width":300,"medium-height":300,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Sports.svg","medium_large-width":768,"medium_large-height":1,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Sports.svg","large-width":1024,"large-height":1024,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Sports.svg","1536x1536-width":1,"1536x1536-height":1,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Sports.svg","2048x2048-width":1,"2048x2048-height":1,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Sports.svg","fullscreen-width":1,"fullscreen-height":1,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Sports.svg","menu-24x24-width":1,"menu-24x24-height":1,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Sports.svg","menu-36x36-width":1,"menu-36x36-height":1,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Sports.svg","menu-48x48-width":1,"menu-48x48-height":1}},"name":"Sport","customers":[{"customer":18291},{"customer":18294},{"customer":18240}],"button":{"title":"Nos solutions pour le sport","url":"https:\/\/emplifi.io\/industries\/social-media-marketing-for-sports\/","target":""}},{"icon":{"ID":18175,"id":18175,"title":"Icon-Media & Ent","filename":"Icon-Media-Ent.svg","filesize":1016,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Media-Ent.svg","link":"https:\/\/emplifi.io\/fr\/home-update\/icon-media-ent-2\/","alt":"Media and entertainment giants use Emplifi to run their social media publishing","author":"54","description":"Emplifi's social media management solutions are widely used by the world's largest TV, streaming and media brands","caption":"","name":"icon-media-ent-2","status":"inherit","uploaded_to":18264,"date":"2025-10-16 19:54:02","modified":"2026-08-13 19:13:23","menu_order":0,"mime_type":"image\/svg+xml","type":"image","subtype":"svg+xml","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":1,"height":1,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Media-Ent.svg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Media-Ent.svg","medium-width":300,"medium-height":300,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Media-Ent.svg","medium_large-width":768,"medium_large-height":1,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Media-Ent.svg","large-width":1024,"large-height":1024,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Media-Ent.svg","1536x1536-width":1,"1536x1536-height":1,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Media-Ent.svg","2048x2048-width":1,"2048x2048-height":1,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Media-Ent.svg","fullscreen-width":1,"fullscreen-height":1,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Media-Ent.svg","menu-24x24-width":1,"menu-24x24-height":1,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Media-Ent.svg","menu-36x36-width":1,"menu-36x36-height":1,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Media-Ent.svg","menu-48x48-width":1,"menu-48x48-height":1}},"name":"M\u00e9dias et divertissement","customers":[{"customer":10607},{"customer":18228},{"customer":18233}],"button":{"title":"Nos solutions pour les m\u00e9dias et le divertissement","url":"https:\/\/emplifi.io\/industries\/social-media-marketing-for-media-entertainment\/","target":""}},{"icon":{"ID":18155,"id":18155,"title":"Icon-Agencies","filename":"Icon-Agencies.svg","filesize":638,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Agencies.svg","link":"https:\/\/emplifi.io\/fr\/home-update\/icon-agencies-2\/","alt":"","author":"54","description":"","caption":"","name":"icon-agencies-2","status":"inherit","uploaded_to":18264,"date":"2025-10-16 19:53:59","modified":"2025-10-16 19:53:59","menu_order":0,"mime_type":"image\/svg+xml","type":"image","subtype":"svg+xml","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":1,"height":1,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Agencies.svg","thumbnail-width":1,"thumbnail-height":1,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Agencies.svg","medium-width":1,"medium-height":1,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Agencies.svg","medium_large-width":1,"medium_large-height":1,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Agencies.svg","large-width":1,"large-height":1,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Agencies.svg","1536x1536-width":1,"1536x1536-height":1,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Agencies.svg","2048x2048-width":1,"2048x2048-height":1,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Agencies.svg","fullscreen-width":1,"fullscreen-height":1,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Agencies.svg","menu-24x24-width":1,"menu-24x24-height":1,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Agencies.svg","menu-36x36-width":1,"menu-36x36-height":1,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/10\/Icon-Agencies.svg","menu-48x48-width":1,"menu-48x48-height":1}},"name":"Agences","customers":[{"customer":18248},{"customer":18208},{"customer":18213}],"button":{"title":"Nos solutions pour les agences marketing","url":"https:\/\/emplifi.io\/industries\/social-media-marketing-for-agencies\/","target":""}}]}},"logo_gallery_clone_pou":{"logo_gallery_group":{"show_section":false,"section_subhead":"","section_headline":"Adopt\u00e9 par les grandes marques","section_text":"","logos":false}},"quote_clone_pou":{"quote_group":{"show_section":true,"section_subhead":"","section_headline":"L'A-CX en action\u00a0: r\u00e9solution plus rapide, \u00e0 tout volume","section_text":"","quote_photo":{"ID":16556,"id":16556,"title":"UFC logo 768x614","filename":"UFC-logo-768x614-1.webp","filesize":12730,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/08\/UFC-logo-768x614-1.webp","link":"https:\/\/emplifi.io\/fr\/?attachment_id=16556","alt":"","author":"54","description":"","caption":"","name":"ufc-logo-768x614-2","status":"inherit","uploaded_to":24914,"date":"2025-08-19 17:46:14","modified":"2026-05-20 20:42:48","menu_order":0,"mime_type":"image\/webp","type":"image","subtype":"webp","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":768,"height":614,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/08\/UFC-logo-768x614-1-150x150.webp","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/08\/UFC-logo-768x614-1-300x240.webp","medium-width":300,"medium-height":240,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/08\/UFC-logo-768x614-1.webp","medium_large-width":768,"medium_large-height":614,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/08\/UFC-logo-768x614-1.webp","large-width":768,"large-height":614,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/08\/UFC-logo-768x614-1.webp","1536x1536-width":768,"1536x1536-height":614,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/08\/UFC-logo-768x614-1.webp","2048x2048-width":768,"2048x2048-height":614,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/08\/UFC-logo-768x614-1.webp","fullscreen-width":768,"fullscreen-height":614,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/08\/UFC-logo-768x614-1-24x19.webp","menu-24x24-width":24,"menu-24x24-height":19,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/08\/UFC-logo-768x614-1-36x29.webp","menu-36x36-width":36,"menu-36x36-height":29,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/08\/UFC-logo-768x614-1-48x38.webp","menu-48x48-width":48,"menu-48x48-height":38}},"quote":"Avec 44 \u00e9v\u00e9nements par an et des combattants dans le monde entier, nous avons besoin de donn\u00e9es pour voir qui perce. Emplifi nous permet de rep\u00e9rer les \u00e9toiles montantes, de suivre les tendances d'engagement et de pousser le bon talent, sur le bon march\u00e9, au bon moment.","quote_author":"Aziz Bawany","quote_author_title":"Senior Director Digital Media & Product, UFC"}},"faqs_clone_2":{"faqs_group":{"show_section":true,"section_subhead":"","section_headline":"Vos questions sur la plateforme","section_text":"","faqs":[{"title":"Qu'est-ce qu'Emplifi Fuel\u00a0?","content":"<p>Emplifi Fuel est la plateforme unifi\u00e9e d&rsquo;orchestration CX propuls\u00e9e par l&rsquo;IA, con\u00e7ue pour les grandes marques grand public. Elle g\u00e8re le marketing, le commerce et le service client sur un seul mod\u00e8le de donn\u00e9es, une seule surface d&rsquo;IA encadr\u00e9e et une seule couche d&rsquo;intelligence agentique\u00a0: Fuel AI. Content Orchestrator est la couche d&rsquo;ex\u00e9cution marketing. Service Orchestrator est la couche d&rsquo;ex\u00e9cution du service client. Emplifi Unified Analytics est la couche de reporting cross-canal. La tarification est align\u00e9e sur les r\u00e9sultats, jamais par si\u00e8ge ni par token.<\/p>\n"},{"title":"En quoi Fuel AI diff\u00e8re-t-il d'un chatbot ou d'un copilote\u00a0?","content":"<p>Un copilote r\u00e9dige des suggestions dans un seul produit. Un chatbot g\u00e8re un seul type de conversation. Fuel AI raisonne, planifie et ex\u00e9cute sur tout le cycle de vie client\u00a0: marketing, commerce et service client sur un seul mod\u00e8le de donn\u00e9es. C&rsquo;est la couche d&rsquo;intelligence sur laquelle repose toute la plateforme, pas un assistant greff\u00e9 sur un outil existant.<\/p>\n"},{"title":"Qu'est-ce que l'Autonomous Customer Experience (A-CX)\u00a0?","content":"<p>L&rsquo;A-CX est le stade o\u00f9 Fuel AI orchestre les parcours client de bout en bout dans le marketing, le commerce et le service client, tandis que les \u00e9quipes encadrent les r\u00e8gles, la voix de la marque et les exceptions. Emplifi Fuel est con\u00e7u pour l&rsquo;A-CX. Les trois \u00e9tapes sont\u00a0: Assistive (l&rsquo;IA aide les humains), Agentic (l&rsquo;IA ex\u00e9cute sous supervision humaine) et Autonomous (l&rsquo;IA orchestre de bout en bout, dans les garde-fous fix\u00e9s par l&rsquo;\u00e9quipe).<\/p>\n"},{"title":"Comment fonctionne le mod\u00e8le de donn\u00e9es unique entre marketing, commerce et service client\u00a0?","content":"<p>Chaque signal qui entre dans Emplifi Fuel repose sur le m\u00eame mod\u00e8le de donn\u00e9es\u00a0: publications sociales, avis produits, dossiers clients, alertes de listening. Une campagne marketing s&rsquo;appuie sur les th\u00e8mes des dossiers clients. Un agent du service client voit l&rsquo;historique d&rsquo;achat. Une \u00e9quipe commerce voit quelle publication de cr\u00e9ateur a g\u00e9n\u00e9r\u00e9 la conversion. C&rsquo;est un dossier unifi\u00e9, pas un patchwork d&rsquo;exports synchronis\u00e9s.<\/p>\n"},{"title":"Qu'est-ce que Content Orchestrator\u00a0?","content":"<p>Content Orchestrator est la couche d&rsquo;ex\u00e9cution marketing d&rsquo;Emplifi Fuel. Il r\u00e9unit cr\u00e9ation de contenus, publication, community management et analyse sous une m\u00eame couche Fuel AI. Emplifi Publisher et Emplifi Community en sont les modules produits. Les \u00e9quipes internationales planifient, produisent, diffusent et mesurent leurs contenus depuis un seul espace de travail, avec des brand kits et des workflows de validation qui gardent chaque march\u00e9 fid\u00e8le \u00e0 la voix de la marque.<\/p>\n"},{"title":"Qu'est-ce que Service Orchestrator\u00a0?","content":"<p>Service Orchestrator est la couche d&rsquo;ex\u00e9cution du service client d&rsquo;Emplifi Fuel. C&rsquo;est l\u00e0 que Fuel AI planifie, priorise et r\u00e9sout les interactions clients. Emplifi Care r\u00e9unit messages priv\u00e9s, commentaires, chats, mentions et contexte CRM dans une seule bo\u00eete de r\u00e9ception. Emplifi Agent g\u00e8re les gros volumes de dossiers des \u00e9quipes de support complexes. Chaque action est encadr\u00e9e, journalis\u00e9e et auditable depuis une seule interface.<\/p>\n"},{"title":"Comment Emplifi Fuel est-il tarif\u00e9\u00a0?","content":"<p>Emplifi Fuel est tarif\u00e9 selon les r\u00e9sultats, pas par si\u00e8ge ni par token. Ce mod\u00e8le tarifaire est con\u00e7u pour les grandes marques qui veulent d\u00e9ployer l&rsquo;A-CX dans leurs \u00e9quipes marketing, commerce et service client. Contactez l&rsquo;\u00e9quipe Emplifi pour un mod\u00e8le adapt\u00e9 \u00e0 la taille de votre organisation et \u00e0 votre p\u00e9rim\u00e8tre produit.<\/p>\n"},{"title":"Emplifi Fuel remplace-t-il les plateformes CX traditionnelles\u00a0?","content":"<p>Oui, et plus encore\u00a0: Emplifi Fuel a \u00e9t\u00e9 repens\u00e9 pour l&rsquo;IA agentique et repose sur un seul mod\u00e8le de donn\u00e9es, avec une tarification align\u00e9e sur les r\u00e9sultats. C&rsquo;est une premi\u00e8re. Les \u00e9quipes de marketing social, de commerce et de service client qui passent de solutions ponctuelles cloisonn\u00e9es \u00e0 une plateforme A-CX unifi\u00e9e constatent une vraie diff\u00e9rence en rapidit\u00e9 d&rsquo;onboarding, co\u00fbt total de possession, identit\u00e9 de marque et capacit\u00e9s d&rsquo;IA. Consultez les pages comparatives pour un d\u00e9tail fonctionnalit\u00e9 par fonctionnalit\u00e9.<\/p>\n"},{"title":"Qui utilise Emplifi Fuel aujourd'hui\u00a0?","content":"<p>22\u00a0000 marques utilisent aujourd&rsquo;hui Emplifi Fuel. Forrester a nomm\u00e9 Emplifi Leader du Wave Social Suites Q4 2024, avec la note maximale possible pour les retours clients.<\/p>\n"},{"title":"Quels contr\u00f4les de gouvernance et de conformit\u00e9 Emplifi Fuel inclut-il\u00a0?","content":"<p>Masquage des donn\u00e9es personnelles (PII), r\u00e9sidence r\u00e9gionale des donn\u00e9es, validations multi-\u00e9tapes, journaux d&rsquo;audit, r\u00e8gles de contenu brand-safe et Crisis Emergency Stop sont inclus dans la plateforme, sans option payante. Les \u00e9quipes juridiques et conformit\u00e9 valident les r\u00e8gles une seule fois, au niveau de la plateforme. Chaque action de Fuel AI est v\u00e9rifiable, validable et journalis\u00e9e pour une piste d&rsquo;audit compl\u00e8te.<\/p>\n"}],"disclaimer_text":"","add_additional_sections":false,"additional_faq_sections":false}},"link_list_clone_2":{"link_list_group":{"show_section":false,"section_subhead":"","section_headline":"D\u00e9couvrez d'autres ressources sur l'analyse des r\u00e9seaux sociaux","section_text":"<p>D\u00e9couvrez l&rsquo;analyse des r\u00e9seaux sociaux et la puissance de donn\u00e9es unifi\u00e9es issues de tous les canaux.<\/p>\n","links":[{"link":{"title":"Gated Resource: Inside social customer care today","url":"https:\/\/emplifi.io\/resources\/inside-social-customer-care-today-report\/","target":""}},{"link":{"title":"Blog: Maximizing social media ROI for your brand","url":"https:\/\/emplifi.io\/resources\/blog\/maximizing-the-roi-of-social-media-for-your-brand\/","target":""}},{"link":{"title":"Blog: Social Media Analytics: The Complete Guide","url":"https:\/\/emplifi.io\/resources\/blog\/social-media-analytics-the-complete-guide\/","target":""}},{"link":{"title":"Blog: How to use AI to drive agency success","url":"https:\/\/emplifi.io\/resources\/blog\/how-to-use-ai-to-drive-agency-success\/","target":""}},{"link":{"title":"The best times to post on social media based on 399 million posts","url":"https:\/\/emplifi.io\/resources\/blog\/working-with-nano-influencers\/","target":""}},{"link":{"title":"Blog: Types of influencers brands should partner with","url":"https:\/\/emplifi.io\/resources\/blog\/most-popular-u-s-instagram-pages\/","target":""}}]}},"page_cta":{"page_cta_group":{"show_section":true,"use_global_cta":true,"section_subhead":"","section_headline":"","section_text_left":"","section_text_right":"","section_button":null}},"awards_clone":{"awards_group":{"show_section":true,"use_global_awards_text":true,"section_subhead":"","section_headline":"","section_text":"","use_global_awards":true,"awards":false}}},"_links":{"self":[{"href":"https:\/\/emplifi.io\/fr\/wp-json\/wp\/v2\/pages\/19764","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/emplifi.io\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/emplifi.io\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/emplifi.io\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/emplifi.io\/fr\/wp-json\/wp\/v2\/comments?post=19764"}],"version-history":[{"count":0,"href":"https:\/\/emplifi.io\/fr\/wp-json\/wp\/v2\/pages\/19764\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/emplifi.io\/fr\/wp-json\/wp\/v2\/media\/12789"}],"wp:attachment":[{"href":"https:\/\/emplifi.io\/fr\/wp-json\/wp\/v2\/media?parent=19764"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}