{"id":46175,"date":"2025-04-24T23:02:37","date_gmt":"2025-04-24T23:02:37","guid":{"rendered":"https:\/\/emplifi.io\/?page_id=46175"},"modified":"2026-11-03T20:58:42","modified_gmt":"2026-11-03T20:58:42","slug":"trust-center","status":"publish","type":"page","link":"https:\/\/emplifi.io\/fr\/legal\/trust-center\/","title":{"rendered":"Trust Center"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":14041,"parent":10440,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/flexible-page-builder.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-46175","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":{"hero_curved_shape_group":{"add_animation":false,"lottie_file":false,"image":{"ID":14123,"id":14123,"title":"Magnifying glass focuses on document revealing padlock icon, binary code in tech atmosphere. Data security risk assessment, cyber threat analysis, digital protection and compliance concept.","filename":"hero-emplifi-trust-center-alt.jpg","filesize":740694,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/hero-emplifi-trust-center-alt.jpg","link":"https:\/\/emplifi.io\/fr\/legal\/trust-center\/magnifying-glass-focuses-on-document-revealing-padlock-icon-binary-code-in-tech-atmosphere-data-security-risk-assessment-cyber-threat-analysis-digital-protection-and-compliance-concept-2\/","alt":"Une loupe r\u00e9v\u00e8le un cadenas lumineux au-dessus de donn\u00e9es num\u00e9riques","author":"54","description":"","caption":"Magnifying glass focuses on document revealing padlock icon, binary code in tech atmosphere. Data security risk assessment, cyber threat analysis digital protection and compliance concept.","name":"magnifying-glass-focuses-on-document-revealing-padlock-icon-binary-code-in-tech-atmosphere-data-security-risk-assessment-cyber-threat-analysis-digital-protection-and-compliance-concept-2","status":"inherit","uploaded_to":46175,"date":"2025-04-25 15:58:39","modified":"2026-10-31 12:09:15","menu_order":0,"mime_type":"image\/jpeg","type":"image","subtype":"jpeg","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":813,"height":881,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/hero-emplifi-trust-center-alt-150x150.jpg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/hero-emplifi-trust-center-alt-277x300.jpg","medium-width":277,"medium-height":300,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/hero-emplifi-trust-center-alt-768x832.jpg","medium_large-width":768,"medium_large-height":832,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/hero-emplifi-trust-center-alt.jpg","large-width":813,"large-height":881,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/hero-emplifi-trust-center-alt.jpg","1536x1536-width":813,"1536x1536-height":881,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/hero-emplifi-trust-center-alt.jpg","2048x2048-width":813,"2048x2048-height":881,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/hero-emplifi-trust-center-alt.jpg","fullscreen-width":813,"fullscreen-height":881,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/hero-emplifi-trust-center-alt-22x24.jpg","menu-24x24-width":22,"menu-24x24-height":24,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/hero-emplifi-trust-center-alt-33x36.jpg","menu-36x36-width":33,"menu-36x36-height":36,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/hero-emplifi-trust-center-alt-44x48.jpg","menu-48x48-width":44,"menu-48x48-height":48}},"subhead":"","headline":"","text":"","button_1":null,"button_2":null,"add_logos":false,"logos_headline":"","logos":false,"video_modal_group":{"add_video":false,"button_text":"","video_type":"youtube","vimeo_embed":"<div style=\"padding:56.25% 0 0 0;position:relative;\"><iframe src=\"https:\/\/player.vimeo.com\/video\/339430037?h=d982fc6177&title=0&byline=0&portrait=0\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture\" allowfullscreen><\/iframe><\/div><script src=\"https:\/\/player.vimeo.com\/api\/player.js\"><\/script>","wistia_embed":"s3lqfi0zn7","youtube_embed":"<iframe width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/GevhhrjhT4s\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe>"}},"remove_gtm":false,"hero_curved_clone":{"hero_curved_shape_group":{"add_animation":false,"lottie_file":false,"image":{"ID":14123,"id":14123,"title":"Magnifying glass focuses on document revealing padlock icon, binary code in tech atmosphere. Data security risk assessment, cyber threat analysis, digital protection and compliance concept.","filename":"hero-emplifi-trust-center-alt.jpg","filesize":740694,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/hero-emplifi-trust-center-alt.jpg","link":"https:\/\/emplifi.io\/fr\/legal\/trust-center\/magnifying-glass-focuses-on-document-revealing-padlock-icon-binary-code-in-tech-atmosphere-data-security-risk-assessment-cyber-threat-analysis-digital-protection-and-compliance-concept-2\/","alt":"Une loupe r\u00e9v\u00e8le un cadenas lumineux au-dessus de donn\u00e9es num\u00e9riques","author":"54","description":"","caption":"Magnifying glass focuses on document revealing padlock icon, binary code in tech atmosphere. Data security risk assessment, cyber threat analysis digital protection and compliance concept.","name":"magnifying-glass-focuses-on-document-revealing-padlock-icon-binary-code-in-tech-atmosphere-data-security-risk-assessment-cyber-threat-analysis-digital-protection-and-compliance-concept-2","status":"inherit","uploaded_to":46175,"date":"2025-04-25 15:58:39","modified":"2026-10-31 12:09:15","menu_order":0,"mime_type":"image\/jpeg","type":"image","subtype":"jpeg","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":813,"height":881,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/hero-emplifi-trust-center-alt-150x150.jpg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/hero-emplifi-trust-center-alt-277x300.jpg","medium-width":277,"medium-height":300,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/hero-emplifi-trust-center-alt-768x832.jpg","medium_large-width":768,"medium_large-height":832,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/hero-emplifi-trust-center-alt.jpg","large-width":813,"large-height":881,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/hero-emplifi-trust-center-alt.jpg","1536x1536-width":813,"1536x1536-height":881,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/hero-emplifi-trust-center-alt.jpg","2048x2048-width":813,"2048x2048-height":881,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/hero-emplifi-trust-center-alt.jpg","fullscreen-width":813,"fullscreen-height":881,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/hero-emplifi-trust-center-alt-22x24.jpg","menu-24x24-width":22,"menu-24x24-height":24,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/hero-emplifi-trust-center-alt-33x36.jpg","menu-36x36-width":33,"menu-36x36-height":36,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/hero-emplifi-trust-center-alt-44x48.jpg","menu-48x48-width":44,"menu-48x48-height":48}},"subhead":"","headline":"","text":"","button_1":null,"button_2":null,"add_logos":false,"logos_headline":"","logos":false,"video_modal_group":{"add_video":false,"button_text":"","video_type":"youtube","vimeo_embed":"<div style=\"padding:56.25% 0 0 0;position:relative;\"><iframe src=\"https:\/\/player.vimeo.com\/video\/339430037?h=d982fc6177&title=0&byline=0&portrait=0\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture\" allowfullscreen><\/iframe><\/div><script src=\"https:\/\/player.vimeo.com\/api\/player.js\"><\/script>","wistia_embed":"s3lqfi0zn7","youtube_embed":"<iframe width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/GevhhrjhT4s\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe>"}}},"certificates_clone":{"certificates_group":{"show_section":true,"section_subhead":"","section_headline":"","section_text":"","certificates":[{"icon":{"ID":14031,"id":14031,"title":"SOC 2","filename":"SOC-2.svg","filesize":1413,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-2.svg","link":"https:\/\/emplifi.io\/fr\/legal\/trust-center\/soc-2-2\/","alt":"Badge de conformit\u00e9 SOC 2 Type II","author":"54","description":"","caption":"","name":"soc-2-2","status":"inherit","uploaded_to":46175,"date":"2025-04-24 22:09:20","modified":"2026-10-31 12:09:15","menu_order":0,"mime_type":"image\/svg+xml","type":"image","subtype":"svg+xml","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":48,"height":48,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-2.svg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-2.svg","medium-width":300,"medium-height":300,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-2.svg","medium_large-width":768,"medium_large-height":768,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-2.svg","large-width":1024,"large-height":1024,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-2.svg","1536x1536-width":48,"1536x1536-height":48,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-2.svg","2048x2048-width":48,"2048x2048-height":48,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-2.svg","fullscreen-width":48,"fullscreen-height":48,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-2.svg","menu-24x24-width":24,"menu-24x24-height":24,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-2.svg","menu-36x36-width":36,"menu-36x36-height":36,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-2.svg","menu-48x48-width":48,"menu-48x48-height":48}},"title":""},{"icon":{"ID":14016,"id":14016,"title":"ISO","filename":"ISO.svg","filesize":3030,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/ISO.svg","link":"https:\/\/emplifi.io\/fr\/legal\/trust-center\/iso-2\/","alt":"Badge de certification ISO 27001","author":"54","description":"","caption":"","name":"iso-2","status":"inherit","uploaded_to":46175,"date":"2025-04-24 22:09:18","modified":"2026-10-31 12:09:15","menu_order":0,"mime_type":"image\/svg+xml","type":"image","subtype":"svg+xml","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":48,"height":48,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/ISO.svg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/ISO.svg","medium-width":300,"medium-height":300,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/ISO.svg","medium_large-width":768,"medium_large-height":768,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/ISO.svg","large-width":1024,"large-height":1024,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/ISO.svg","1536x1536-width":48,"1536x1536-height":48,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/ISO.svg","2048x2048-width":48,"2048x2048-height":48,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/ISO.svg","fullscreen-width":48,"fullscreen-height":48,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/ISO.svg","menu-24x24-width":24,"menu-24x24-height":24,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/ISO.svg","menu-36x36-width":36,"menu-36x36-height":36,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/ISO.svg","menu-48x48-width":48,"menu-48x48-height":48}},"title":""},{"icon":{"ID":14026,"id":14026,"title":"SOC 1","filename":"SOC-1.svg","filesize":1417,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-1.svg","link":"https:\/\/emplifi.io\/fr\/legal\/trust-center\/soc-1-2\/","alt":"Badge de conformit\u00e9 SOC 1 Type II","author":"54","description":"","caption":"","name":"soc-1-2","status":"inherit","uploaded_to":46175,"date":"2025-04-24 22:09:19","modified":"2026-10-31 12:09:15","menu_order":0,"mime_type":"image\/svg+xml","type":"image","subtype":"svg+xml","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":48,"height":48,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-1.svg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-1.svg","medium-width":300,"medium-height":300,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-1.svg","medium_large-width":768,"medium_large-height":768,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-1.svg","large-width":1024,"large-height":1024,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-1.svg","1536x1536-width":48,"1536x1536-height":48,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-1.svg","2048x2048-width":48,"2048x2048-height":48,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-1.svg","fullscreen-width":48,"fullscreen-height":48,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-1.svg","menu-24x24-width":24,"menu-24x24-height":24,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-1.svg","menu-36x36-width":36,"menu-36x36-height":36,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-1.svg","menu-48x48-width":48,"menu-48x48-height":48}},"title":""}]}},"faqs_clone":{"faqs_group":{"show_section":true,"section_subhead":"","section_headline":"","section_text":"","faqs":[{"title":"","content":""},{"title":"","content":""},{"title":"","content":""},{"title":"","content":""},{"title":"","content":""},{"title":"","content":""},{"title":"","content":""},{"title":"","content":""},{"title":"","content":""}],"disclaimer_text":"","add_additional_sections":true,"additional_faq_sections":[{"section_subhead":"","section_headline":"","section_text":"","faqs":[{"title":"","content":""},{"title":"","content":""},{"title":"","content":""},{"title":"","content":""},{"title":"","content":""},{"title":"","content":""},{"title":"","content":""},{"title":"","content":""},{"title":"","content":""},{"title":"","content":""},{"title":"","content":""},{"title":"","content":""},{"title":"","content":""},{"title":"","content":""},{"title":"","content":""}],"disclaimer_text":""},{"section_subhead":"","section_headline":"","section_text":"","faqs":[{"title":"","content":""},{"title":"","content":""},{"title":"","content":""},{"title":"","content":""},{"title":"","content":""},{"title":"","content":""},{"title":"","content":""},{"title":"","content":""},{"title":"","content":""},{"title":"","content":""},{"title":"","content":""},{"title":"","content":""},{"title":"","content":""},{"title":"","content":""}],"disclaimer_text":""},{"section_subhead":"","section_headline":"","section_text":"","faqs":[{"title":"","content":""},{"title":"","content":""},{"title":"","content":""}],"disclaimer_text":""},{"section_subhead":"","section_headline":"","section_text":"","faqs":[{"title":"","content":""},{"title":"","content":""}],"disclaimer_text":""}]}},"certificates_group":{"show_section":true,"section_subhead":"","section_headline":"","section_text":"","certificates":[{"icon":{"ID":14031,"id":14031,"title":"SOC 2","filename":"SOC-2.svg","filesize":1413,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-2.svg","link":"https:\/\/emplifi.io\/fr\/legal\/trust-center\/soc-2-2\/","alt":"Badge de conformit\u00e9 SOC 2 Type II","author":"54","description":"","caption":"","name":"soc-2-2","status":"inherit","uploaded_to":46175,"date":"2025-04-24 22:09:20","modified":"2026-10-31 12:09:15","menu_order":0,"mime_type":"image\/svg+xml","type":"image","subtype":"svg+xml","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":48,"height":48,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-2.svg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-2.svg","medium-width":300,"medium-height":300,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-2.svg","medium_large-width":768,"medium_large-height":768,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-2.svg","large-width":1024,"large-height":1024,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-2.svg","1536x1536-width":48,"1536x1536-height":48,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-2.svg","2048x2048-width":48,"2048x2048-height":48,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-2.svg","fullscreen-width":48,"fullscreen-height":48,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-2.svg","menu-24x24-width":24,"menu-24x24-height":24,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-2.svg","menu-36x36-width":36,"menu-36x36-height":36,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-2.svg","menu-48x48-width":48,"menu-48x48-height":48}},"title":""},{"icon":{"ID":14016,"id":14016,"title":"ISO","filename":"ISO.svg","filesize":3030,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/ISO.svg","link":"https:\/\/emplifi.io\/fr\/legal\/trust-center\/iso-2\/","alt":"Badge de certification ISO 27001","author":"54","description":"","caption":"","name":"iso-2","status":"inherit","uploaded_to":46175,"date":"2025-04-24 22:09:18","modified":"2026-10-31 12:09:15","menu_order":0,"mime_type":"image\/svg+xml","type":"image","subtype":"svg+xml","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":48,"height":48,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/ISO.svg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/ISO.svg","medium-width":300,"medium-height":300,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/ISO.svg","medium_large-width":768,"medium_large-height":768,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/ISO.svg","large-width":1024,"large-height":1024,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/ISO.svg","1536x1536-width":48,"1536x1536-height":48,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/ISO.svg","2048x2048-width":48,"2048x2048-height":48,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/ISO.svg","fullscreen-width":48,"fullscreen-height":48,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/ISO.svg","menu-24x24-width":24,"menu-24x24-height":24,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/ISO.svg","menu-36x36-width":36,"menu-36x36-height":36,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/ISO.svg","menu-48x48-width":48,"menu-48x48-height":48}},"title":""},{"icon":{"ID":14026,"id":14026,"title":"SOC 1","filename":"SOC-1.svg","filesize":1417,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-1.svg","link":"https:\/\/emplifi.io\/fr\/legal\/trust-center\/soc-1-2\/","alt":"Badge de conformit\u00e9 SOC 1 Type II","author":"54","description":"","caption":"","name":"soc-1-2","status":"inherit","uploaded_to":46175,"date":"2025-04-24 22:09:19","modified":"2026-10-31 12:09:15","menu_order":0,"mime_type":"image\/svg+xml","type":"image","subtype":"svg+xml","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":48,"height":48,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-1.svg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-1.svg","medium-width":300,"medium-height":300,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-1.svg","medium_large-width":768,"medium_large-height":768,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-1.svg","large-width":1024,"large-height":1024,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-1.svg","1536x1536-width":48,"1536x1536-height":48,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-1.svg","2048x2048-width":48,"2048x2048-height":48,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-1.svg","fullscreen-width":48,"fullscreen-height":48,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-1.svg","menu-24x24-width":24,"menu-24x24-height":24,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-1.svg","menu-36x36-width":36,"menu-36x36-height":36,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-1.svg","menu-48x48-width":48,"menu-48x48-height":48}},"title":""}]},"page_cta":{"page_cta_group":{"show_section":false,"use_global_cta":true,"section_subhead":"","section_headline":"","section_text_left":"","section_text_right":"","section_button":null}},"awards_clone":{"awards_group":{"show_section":true,"use_global_awards_text":true,"section_subhead":"","section_headline":"","section_text":"","use_global_awards":true,"awards":false}},"faqs_group":{"show_section":true,"section_subhead":"","section_headline":"","section_text":"","faqs":[{"title":"","content":""},{"title":"","content":""},{"title":"","content":""},{"title":"","content":""},{"title":"","content":""},{"title":"","content":""},{"title":"","content":""},{"title":"","content":""},{"title":"","content":""}],"disclaimer_text":"","add_additional_sections":true,"additional_faq_sections":[{"section_subhead":"","section_headline":"","section_text":"","faqs":[{"title":"","content":""},{"title":"","content":""},{"title":"","content":""},{"title":"","content":""},{"title":"","content":""},{"title":"","content":""},{"title":"","content":""},{"title":"","content":""},{"title":"","content":""},{"title":"","content":""},{"title":"","content":""},{"title":"","content":""},{"title":"","content":""},{"title":"","content":""},{"title":"","content":""}],"disclaimer_text":""},{"section_subhead":"","section_headline":"","section_text":"","faqs":[{"title":"","content":""},{"title":"","content":""},{"title":"","content":""},{"title":"","content":""},{"title":"","content":""},{"title":"","content":""},{"title":"","content":""},{"title":"","content":""},{"title":"","content":""},{"title":"","content":""},{"title":"","content":""},{"title":"","content":""},{"title":"","content":""},{"title":"","content":""}],"disclaimer_text":""},{"section_subhead":"","section_headline":"","section_text":"","faqs":[{"title":"","content":""},{"title":"","content":""},{"title":"","content":""}],"disclaimer_text":""},{"section_subhead":"","section_headline":"","section_text":"","faqs":[{"title":"","content":""},{"title":"","content":""}],"disclaimer_text":""}]},"page_cta_group":{"show_section":false,"use_global_cta":true,"section_subhead":"","section_headline":"","section_text_left":"","section_text_right":"","section_button":null},"awards_group":{"show_section":true,"use_global_awards_text":true,"section_subhead":"","section_headline":"","section_text":"","use_global_awards":true,"awards":false},"flexible_section_builder_clone":{"flexible_section_builder_group":[{"acf_fc_layout":"icon_blocks","icon_blocks_group":{"show_section":true,"section_subhead":"Certifi\u00e9s et audit\u00e9s de mani\u00e8re ind\u00e9pendante","section_headline":"Certifications et conformit\u00e9","section_text":"","section_button":null,"blocks":[{"link":null,"icon":{"ID":14031,"id":14031,"title":"SOC 2","filename":"SOC-2.svg","filesize":1413,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-2.svg","link":"https:\/\/emplifi.io\/fr\/legal\/trust-center\/soc-2-2\/","alt":"Badge de conformit\u00e9 SOC 2 Type II","author":"54","description":"","caption":"","name":"soc-2-2","status":"inherit","uploaded_to":46175,"date":"2025-04-24 22:09:20","modified":"2026-10-31 12:09:15","menu_order":0,"mime_type":"image\/svg+xml","type":"image","subtype":"svg+xml","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":48,"height":48,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-2.svg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-2.svg","medium-width":300,"medium-height":300,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-2.svg","medium_large-width":768,"medium_large-height":768,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-2.svg","large-width":1024,"large-height":1024,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-2.svg","1536x1536-width":48,"1536x1536-height":48,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-2.svg","2048x2048-width":48,"2048x2048-height":48,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-2.svg","fullscreen-width":48,"fullscreen-height":48,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-2.svg","menu-24x24-width":24,"menu-24x24-height":24,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-2.svg","menu-36x36-width":36,"menu-36x36-height":36,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-2.svg","menu-48x48-width":48,"menu-48x48-height":48}},"subtitle":"","title":"SOC 2 Type II","description":"Audit ind\u00e9pendant des contr\u00f4les de s\u00e9curit\u00e9\u00a0; rapport disponible sous NDA"},{"link":null,"icon":{"ID":14016,"id":14016,"title":"ISO","filename":"ISO.svg","filesize":3030,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/ISO.svg","link":"https:\/\/emplifi.io\/fr\/legal\/trust-center\/iso-2\/","alt":"Badge de certification ISO 27001","author":"54","description":"","caption":"","name":"iso-2","status":"inherit","uploaded_to":46175,"date":"2025-04-24 22:09:18","modified":"2026-10-31 12:09:15","menu_order":0,"mime_type":"image\/svg+xml","type":"image","subtype":"svg+xml","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":48,"height":48,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/ISO.svg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/ISO.svg","medium-width":300,"medium-height":300,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/ISO.svg","medium_large-width":768,"medium_large-height":768,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/ISO.svg","large-width":1024,"large-height":1024,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/ISO.svg","1536x1536-width":48,"1536x1536-height":48,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/ISO.svg","2048x2048-width":48,"2048x2048-height":48,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/ISO.svg","fullscreen-width":48,"fullscreen-height":48,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/ISO.svg","menu-24x24-width":24,"menu-24x24-height":24,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/ISO.svg","menu-36x36-width":36,"menu-36x36-height":36,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/ISO.svg","menu-48x48-width":48,"menu-48x48-height":48}},"subtitle":"","title":"ISO\/IEC 27001:2022","description":"Syst\u00e8me de management de la s\u00e9curit\u00e9 de l\u2019information certifi\u00e9"},{"link":null,"icon":{"ID":14026,"id":14026,"title":"SOC 1","filename":"SOC-1.svg","filesize":1417,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-1.svg","link":"https:\/\/emplifi.io\/fr\/legal\/trust-center\/soc-1-2\/","alt":"Badge de conformit\u00e9 SOC 1 Type II","author":"54","description":"","caption":"","name":"soc-1-2","status":"inherit","uploaded_to":46175,"date":"2025-04-24 22:09:19","modified":"2026-10-31 12:09:15","menu_order":0,"mime_type":"image\/svg+xml","type":"image","subtype":"svg+xml","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":48,"height":48,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-1.svg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-1.svg","medium-width":300,"medium-height":300,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-1.svg","medium_large-width":768,"medium_large-height":768,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-1.svg","large-width":1024,"large-height":1024,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-1.svg","1536x1536-width":48,"1536x1536-height":48,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-1.svg","2048x2048-width":48,"2048x2048-height":48,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-1.svg","fullscreen-width":48,"fullscreen-height":48,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-1.svg","menu-24x24-width":24,"menu-24x24-height":24,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-1.svg","menu-36x36-width":36,"menu-36x36-height":36,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-1.svg","menu-48x48-width":48,"menu-48x48-height":48}},"subtitle":"","title":"SOC 1 Type II","description":"Audit ind\u00e9pendant des contr\u00f4les relatifs \u00e0 l\u2019information financi\u00e8re"}]}},{"acf_fc_layout":"media_embed","media_embed_group":{"show_section":true,"section_icon":false,"section_subhead":"","section_headline":"","section_text":"<p>Nous respectons les lois sur la protection des donn\u00e9es applicables \u00e0 nos services, notamment le RGPD de l\u2019UE et le UK GDPR, le California Consumer Privacy Act, la LGPD br\u00e9silienne, la Loi 25 du Qu\u00e9bec et la PDPA de Singapour, et nous appliquons les obligations de transparence du r\u00e8glement europ\u00e9en sur l\u2019IA dans les d\u00e9lais fix\u00e9s par ce r\u00e8glement.<\/p>\n","background_height":"full","media_type":"code","image":false,"lottie_animation":false,"code_embed":"","":null,"video_type":"youtube","vimeo_embed":"<div style=\"padding:56.25% 0 0 0;position:relative;\"><iframe src=\"https:\/\/player.vimeo.com\/video\/339430037?h=d982fc6177&title=0&byline=0&portrait=0\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture\" allowfullscreen><\/iframe><\/div><script src=\"https:\/\/player.vimeo.com\/api\/player.js\"><\/script>","wistia_embed":"s3lqfi0zn7","youtube_embed":"<iframe width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/GevhhrjhT4s\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe>"}},{"acf_fc_layout":"icon_blocks","icon_blocks_group":{"show_section":true,"section_subhead":"","section_headline":"Notre utilisation de l\u2019IA","section_text":"<p>Fuel AI est la couche d\u2019IA de l\u2019ensemble de la plateforme Emplifi. Elle est con\u00e7ue pour que vous gardiez le contr\u00f4le\u00a0: Fuel AI fonctionne dans le cadre des autorisations de chaque utilisateur, chaque modification qu\u2019il effectue n\u00e9cessite l\u2019approbation d\u2019une personne, et votre contenu n\u2019est jamais utilis\u00e9 pour entra\u00eener des mod\u00e8les d\u2019IA.<\/p>\n","section_button":null,"blocks":[{"link":null,"icon":{"ID":8574,"id":8574,"title":"data-source","filename":"data-source.svg","filesize":853,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/11\/data-source.svg","link":"https:\/\/emplifi.io\/fr\/?attachment_id=8574","alt":"","author":"54","description":"","caption":"","name":"data-source-2","status":"inherit","uploaded_to":9848,"date":"2025-02-18 04:52:27","modified":"2025-02-18 04:52:27","menu_order":0,"mime_type":"image\/svg+xml","type":"image","subtype":"svg+xml","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":24,"height":24,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/11\/data-source.svg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/11\/data-source.svg","medium-width":300,"medium-height":300,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/11\/data-source.svg","medium_large-width":768,"medium_large-height":768,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/11\/data-source.svg","large-width":1024,"large-height":1024,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/11\/data-source.svg","1536x1536-width":24,"1536x1536-height":24,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/11\/data-source.svg","2048x2048-width":24,"2048x2048-height":24,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/11\/data-source.svg","fullscreen-width":24,"fullscreen-height":24,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/11\/data-source.svg","menu-24x24-width":24,"menu-24x24-height":24,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/11\/data-source.svg","menu-36x36-width":24,"menu-36x36-height":24,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/11\/data-source.svg","menu-48x48-width":24,"menu-48x48-height":24}},"subtitle":"","title":"Vos donn\u00e9es ne servent pas \u00e0 l\u2019entra\u00eenement","description":"Nous n\u2019utilisons pas votre contenu, y compris les prompts et les r\u00e9sultats d\u2019IA, pour entra\u00eener ou affiner un quelconque mod\u00e8le d\u2019IA, qu\u2019il s\u2019agisse du n\u00f4tre ou de celui d\u2019un tiers."},{"link":{"title":"Consulter le DPA","url":"https:\/\/emplifi.io\/legal\/terms-and-conditions\/#schedule-c-data-privacy-schedule","target":""},"icon":{"ID":27835,"id":27835,"title":"ai","filename":"ai.svg","filesize":2026,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/07\/ai.svg","link":"https:\/\/emplifi.io\/fr\/legal\/trust-center\/ai-4-2\/","alt":"","author":"54","description":"","caption":"","name":"ai-4-2","status":"inherit","uploaded_to":46175,"date":"2026-07-08 14:56:06","modified":"2026-10-31 15:55:42","menu_order":0,"mime_type":"image\/svg+xml","type":"image","subtype":"svg+xml","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":24,"height":24,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/07\/ai.svg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/07\/ai.svg","medium-width":300,"medium-height":300,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/07\/ai.svg","medium_large-width":768,"medium_large-height":768,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/07\/ai.svg","large-width":1024,"large-height":1024,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/07\/ai.svg","1536x1536-width":24,"1536x1536-height":24,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/07\/ai.svg","2048x2048-width":24,"2048x2048-height":24,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/07\/ai.svg","fullscreen-width":24,"fullscreen-height":24,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/07\/ai.svg","menu-24x24-width":24,"menu-24x24-height":24,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/07\/ai.svg","menu-36x36-width":24,"menu-36x36-height":24,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/07\/ai.svg","menu-48x48-width":24,"menu-48x48-height":24}},"subtitle":"","title":"Des fournisseurs d\u2019IA nomm\u00e9s et sous contrat","description":"Nos fonctionnalit\u00e9s d\u2019IA g\u00e9n\u00e9rative utilisent des mod\u00e8les d\u2019OpenAI, accessibles via l\u2019API OpenAI, et des mod\u00e8les d\u2019Anthropic, h\u00e9berg\u00e9s sur Amazon Bedrock sur AWS. OpenAI et Amazon Web Services sont tous deux des sous-traitants ult\u00e9rieurs d\u00e9sign\u00e9s dans notre accord de traitement des donn\u00e9es (DPA), et les requ\u00eates de Fuel AI transitent par l\u2019AI Gateway propre \u00e0 Emplifi."},{"link":null,"icon":{"ID":8478,"id":8478,"title":"content-approve","filename":"content-approve.svg","filesize":1152,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/11\/content-approve.svg","link":"https:\/\/emplifi.io\/fr\/?attachment_id=8478","alt":"","author":"54","description":"","caption":"","name":"content-approve-2","status":"inherit","uploaded_to":9851,"date":"2025-02-18 04:40:38","modified":"2025-02-18 04:40:38","menu_order":0,"mime_type":"image\/svg+xml","type":"image","subtype":"svg+xml","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":24,"height":24,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/11\/content-approve.svg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/11\/content-approve.svg","medium-width":300,"medium-height":300,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/11\/content-approve.svg","medium_large-width":768,"medium_large-height":768,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/11\/content-approve.svg","large-width":1024,"large-height":1024,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/11\/content-approve.svg","1536x1536-width":24,"1536x1536-height":24,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/11\/content-approve.svg","2048x2048-width":24,"2048x2048-height":24,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/11\/content-approve.svg","fullscreen-width":24,"fullscreen-height":24,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/11\/content-approve.svg","menu-24x24-width":24,"menu-24x24-height":24,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/11\/content-approve.svg","menu-36x36-width":24,"menu-36x36-height":24,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/11\/content-approve.svg","menu-48x48-width":24,"menu-48x48-height":24}},"subtitle":"","title":"Une personne approuve chaque modification","description":"Fuel AI affiche un r\u00e9capitulatif de toute action qui cr\u00e9erait, modifierait ou supprimerait un \u00e9l\u00e9ment dans votre compte, et ne l\u2019ex\u00e9cute qu\u2019apr\u00e8s l\u2019approbation de l\u2019utilisateur."},{"link":null,"icon":{"ID":38144,"id":38144,"title":"Team locked","filename":"Team-locked.svg","filesize":1404,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/09\/Team-locked.svg","link":"https:\/\/emplifi.io\/fr\/industries\/social-media-marketing-for-automotive\/team-locked-2-2\/","alt":"","author":"50","description":"","caption":"","name":"team-locked-2-2","status":"inherit","uploaded_to":40248,"date":"2026-10-05 08:10:55","modified":"2026-10-09 22:35:33","menu_order":0,"mime_type":"image\/svg+xml","type":"image","subtype":"svg+xml","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":24,"height":24,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/09\/Team-locked.svg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/09\/Team-locked.svg","medium-width":300,"medium-height":300,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/09\/Team-locked.svg","medium_large-width":768,"medium_large-height":768,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/09\/Team-locked.svg","large-width":1024,"large-height":1024,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/09\/Team-locked.svg","1536x1536-width":24,"1536x1536-height":24,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/09\/Team-locked.svg","2048x2048-width":24,"2048x2048-height":24,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/09\/Team-locked.svg","fullscreen-width":24,"fullscreen-height":24,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/09\/Team-locked.svg","menu-24x24-width":24,"menu-24x24-height":24,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/09\/Team-locked.svg","menu-36x36-width":24,"menu-36x36-height":24,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/09\/Team-locked.svg","menu-48x48-width":24,"menu-48x48-height":24}},"subtitle":"","title":"Pas plus d\u2019acc\u00e8s que l\u2019utilisateur","description":"Fuel AI fonctionne uniquement via le compte et les autorisations de la personne qui l\u2019utilise. Il ne peut ni voir de donn\u00e9es ni effectuer d\u2019actions que cette personne ne pourrait pas voir ou effectuer."},{"link":null,"icon":{"ID":33610,"id":33610,"title":"simple_eye","filename":"simple_eye.svg","filesize":309,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/07\/simple_eye.svg","link":"https:\/\/emplifi.io\/fr\/product\/social-media-analytics\/simple_eye-2\/","alt":"","author":"54","description":"","caption":"","name":"simple_eye-2","status":"inherit","uploaded_to":9887,"date":"2026-08-24 19:29:14","modified":"2026-10-14 00:48:09","menu_order":0,"mime_type":"image\/svg+xml","type":"image","subtype":"svg+xml","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":24,"height":24,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/07\/simple_eye.svg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/07\/simple_eye.svg","medium-width":300,"medium-height":300,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/07\/simple_eye.svg","medium_large-width":768,"medium_large-height":768,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/07\/simple_eye.svg","large-width":1024,"large-height":1024,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/07\/simple_eye.svg","1536x1536-width":24,"1536x1536-height":24,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/07\/simple_eye.svg","2048x2048-width":24,"2048x2048-height":24,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/07\/simple_eye.svg","fullscreen-width":24,"fullscreen-height":24,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/07\/simple_eye.svg","menu-24x24-width":24,"menu-24x24-height":24,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/07\/simple_eye.svg","menu-36x36-width":24,"menu-36x36-height":24,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/07\/simple_eye.svg","menu-48x48-width":24,"menu-48x48-height":24}},"subtitle":"","title":"Transparent d\u00e8s la conception","description":"Notre chatbot IA et Fuel AI indiquent aux personnes qu\u2019elles interagissent avec un syst\u00e8me d\u2019IA, et nous d\u00e9ployons un marquage lisible par machine des textes g\u00e9n\u00e9r\u00e9s par l\u2019IA, conform\u00e9ment au r\u00e8glement europ\u00e9en sur l\u2019IA."}]}},{"acf_fc_layout":"icon_blocks","icon_blocks_group":{"show_section":true,"section_subhead":"","section_headline":"Documents","section_text":"<p><a class=\"section-anchor\" name=\"documents\"><\/a>Trouvez des r\u00e9ponses dans l\u2019ensemble des documents d\u2019Emplifi.<\/p>\n<p>Certains des documents ci-dessous sont des Contenus prot\u00e9g\u00e9s d\u2019Emplifi. Dans ce cas, veuillez envoyer votre demande de document via le bouton Demander l\u2019acc\u00e8s, qui envoie un e-mail \u00e0 <a href=\"mailto:support@emplifi.io\">support@emplifi.io<\/a>. Il pourra vous \u00eatre demand\u00e9 de signer un NDA si vous n\u2019en avez pas d\u00e9j\u00e0 un. Merci.<\/p>\n","section_button":null,"blocks":[{"link":{"title":"T\u00e9l\u00e9charger","url":"\/wp-content\/uploads\/2025\/11\/Certificate-Emplifi-2025-ISO-27001.2022.pdf","target":""},"icon":false,"subtitle":"","title":"Certificat ISO\/IEC 27001","description":""},{"link":{"title":"Demander l\u2019acc\u00e8s","url":"mailto:support@emplifi.io","target":""},"icon":false,"subtitle":"","title":"Rapport SOC 2 Type II","description":""},{"link":{"title":"Demander l\u2019acc\u00e8s","url":"mailto:support@emplifi.io","target":""},"icon":false,"subtitle":"","title":"Analyses d\u2019impact relatives \u00e0 la protection des donn\u00e9es","description":""},{"link":{"title":"Demander l\u2019acc\u00e8s","url":"mailto:support@emplifi.io","target":""},"icon":false,"subtitle":"","title":"Fuel AI\u00a0: synth\u00e8se de l\u2019analyse d\u2019impact relative \u00e0 la protection des donn\u00e9es","description":""},{"link":{"title":"Consulter","url":"https:\/\/emplifi.io\/legal\/terms-and-conditions\/#annex-1-specification-of-customer-private-data","target":""},"icon":false,"subtitle":"","title":"Liste des sous-traitants ult\u00e9rieurs","description":""},{"link":{"title":"Demander l\u2019acc\u00e8s","url":"mailto:support@emplifi.io","target":""},"icon":false,"subtitle":"","title":"Politique de gestion et de gouvernance de la s\u00e9curit\u00e9 de l\u2019information","description":""},{"link":{"title":"Demander l\u2019acc\u00e8s","url":"mailto:support@emplifi.io","target":""},"icon":false,"subtitle":"","title":"Politique de contr\u00f4le d\u2019acc\u00e8s","description":""},{"link":{"title":"Demander l\u2019acc\u00e8s","url":"mailto:support@emplifi.io","target":""},"icon":false,"subtitle":"","title":"Plan en cas de violation de donn\u00e9es","description":""},{"link":{"title":"Demander l\u2019acc\u00e8s","url":"mailto:support@emplifi.io","target":""},"icon":false,"subtitle":"","title":"Plan de continuit\u00e9 d\u2019activit\u00e9 et de reprise","description":""},{"link":{"title":"Demander l\u2019acc\u00e8s","url":"mailto:support@emplifi.io","target":""},"icon":false,"subtitle":"","title":"Politique de sauvegarde","description":""},{"link":{"title":"Demander l\u2019acc\u00e8s","url":"mailto:support@emplifi.io","target":""},"icon":false,"subtitle":"","title":"Assurance","description":""},{"link":{"title":"Demander l\u2019acc\u00e8s","url":"mailto:support@emplifi.io","target":""},"icon":false,"subtitle":"","title":"Accessibilit\u00e9","description":""},{"link":{"title":"Demander l\u2019acc\u00e8s","url":"mailto:support@emplifi.io","target":""},"icon":false,"subtitle":"","title":"Politique d\u2019\u00e9galit\u00e9","description":""},{"link":{"title":"T\u00e9l\u00e9charger","url":"\/wp-content\/uploads\/2025\/04\/ESG-Policy-Report-2024.pdf","target":""},"icon":false,"subtitle":"","title":"Rapport ESG","description":""},{"link":{"title":"T\u00e9l\u00e9charger","url":"\/wp-content\/uploads\/2025\/04\/Customer-Contracting-Form-Emplifi-CZ.pdf","target":""},"icon":false,"subtitle":"","title":"Formulaire d\u2019entit\u00e9 contractante du client","description":""},{"link":{"title":"Demander l\u2019acc\u00e8s","url":"mailto:support@emplifi.io","target":""},"icon":false,"subtitle":"","title":"Formulaire W8","description":""},{"link":{"title":"Demander l\u2019acc\u00e8s","url":"mailto:support@emplifi.io","target":""},"icon":false,"subtitle":"","title":"Formulaire W9","description":""}]}},{"acf_fc_layout":"faqs","faqs_group":{"show_section":true,"section_subhead":"Questions fr\u00e9quentes","section_headline":"S\u00e9curit\u00e9","section_text":"","faqs":[{"title":"Quelles certifications et quels rapports d\u2019audit d\u00e9tenez-vous\u00a0?","content":"<p>Emplifi est certifi\u00e9e ISO\/IEC 27001:2022 et dispose de rapports SOC 2 Type II et SOC 1 Type II \u00e9tablis par des auditeurs ind\u00e9pendants.<\/p>\n"},{"title":"Comment obtenir une copie du certificat ISO 27001\u00a0?","content":"<p>Vous pouvez le t\u00e9l\u00e9charger depuis la <a href=\"https:\/\/emplifi.io\/fr\/legal\/trust-center\/#documents\">section des documents de cette page<\/a>.<\/p>\n"},{"title":"Puis-je obtenir une copie de votre rapport SOC 2 Type II\u00a0?","content":"<p>Oui. Une fois que vous avez sign\u00e9 un accord de non-divulgation avec nous, nous l\u2019enverrons \u00e0 un contact d\u00e9sign\u00e9. Veuillez en faire la demande via <a href=\"mailto:support@emplifi.io\">support@emplifi.io<\/a>.<\/p>\n"},{"title":"R\u00e9alisez-vous des tests d\u2019intrusion\u00a0?","content":"<p>Oui. Des tests d\u2019intrusion sont r\u00e9alis\u00e9s pour toutes les versions majeures et au moins une fois par an, et des soci\u00e9t\u00e9s ind\u00e9pendantes certifi\u00e9es CREST testent notre plateforme SaaS chaque ann\u00e9e. Les tests et les mesures correctives sont valid\u00e9s dans le cadre de notre audit SOC 2 Type II.<\/p>\n"},{"title":"Puis-je consulter les r\u00e9sultats des tests d\u2019intrusion\u00a0?","content":"<p>Nous ne partageons pas les r\u00e9sultats bruts, car ils d\u00e9crivent notre infrastructure de s\u00e9curit\u00e9 en d\u00e9tail et pourraient aider un attaquant. Notre directeur des syst\u00e8mes d\u2019information, qui est responsable de la s\u00e9curit\u00e9, se fera un plaisir de vous pr\u00e9senter le p\u00e9rim\u00e8tre des tests, les types de tests, les constats g\u00e9n\u00e9raux et la mani\u00e8re dont ils ont \u00e9t\u00e9 corrig\u00e9s.<\/p>\n"},{"title":"Comment nos donn\u00e9es sont-elles chiffr\u00e9es\u00a0?","content":"<p>Les donn\u00e9es sont chiffr\u00e9es en transit avec TLS 1.2 ou sup\u00e9rieur et au repos avec AES-256. Les sauvegardes sont chiffr\u00e9es avant d\u2019\u00eatre archiv\u00e9es.<\/p>\n"},{"title":"O\u00f9 nos donn\u00e9es sont-elles h\u00e9berg\u00e9es\u00a0?","content":"<p>La plateforme d\u2019Emplifi est h\u00e9berg\u00e9e principalement sur Amazon Web Services aux \u00c9tats-Unis, et certains produits font appel \u00e0 d\u2019autres h\u00e9bergeurs, comme indiqu\u00e9 \u00e0 l\u2019<a href=\"https:\/\/emplifi.io\/legal\/terms-and-conditions\/#annex-1-specification-of-customer-private-data\">Annexe 1 de nos Conditions g\u00e9n\u00e9rales<\/a>. Les clients de Ratings and Reviews peuvent choisir un h\u00e9bergement dans l\u2019UE. Le traitement par l\u2019IA a lieu aux \u00c9tats-Unis via nos fournisseurs d\u2019IA. Nos \u00e9quipes de support et d\u2019ing\u00e9nierie, ainsi que celles de nos sous-traitants ult\u00e9rieurs, peuvent acc\u00e9der aux donn\u00e9es depuis les autres lieux indiqu\u00e9s \u00e0 l\u2019<a href=\"https:\/\/emplifi.io\/legal\/terms-and-conditions\/#annex-1-specification-of-customer-private-data\">Annexe 1<\/a>. Les transferts de donn\u00e9es \u00e0 caract\u00e8re personnel sont prot\u00e9g\u00e9s par les clauses contractuelles types de l\u2019UE et l\u2019UK International Data Transfer Addendum.<\/p>\n"},{"title":"Qui chez Emplifi peut acc\u00e9der \u00e0 nos donn\u00e9es\u00a0?","content":"<p>Uniquement les personnes qui en ont besoin pour fournir le service ou en assurer le support. L\u2019acc\u00e8s est accord\u00e9 selon le principe du moindre privil\u00e8ge via l\u2019authentification unique, les acc\u00e8s \u00e0 privil\u00e8ges sont journalis\u00e9s, et l\u2019ensemble du personnel et des prestataires est soumis \u00e0 des obligations de confidentialit\u00e9 et de protection des donn\u00e9es.<\/p>\n"},{"title":"Comment g\u00e9rez-vous les incidents de s\u00e9curit\u00e9\u00a0?","content":"<p>Nous disposons d\u2019un plan document\u00e9 de r\u00e9ponse aux violations de donn\u00e9es. Si une violation de donn\u00e9es \u00e0 caract\u00e8re personnel affecte vos donn\u00e9es, nous vous en informons dans les meilleurs d\u00e9lais et vous aidons \u00e0 remplir vos propres obligations envers les autorit\u00e9s de r\u00e9gulation et les personnes.<\/p>\n"}],"disclaimer_text":"","add_additional_sections":true,"additional_faq_sections":[{"section_subhead":"","section_headline":"Emplifi Fuel et IA","section_text":"","faqs":[{"title":"Qu\u2019est-ce que Fuel AI\u00a0?","content":"<p>Fuel AI est la couche d\u2019IA de l\u2019ensemble de la plateforme Emplifi. Fuel AI Lite est inclus pour tous les clients et est en cours de d\u00e9ploiement sur tous les comptes d\u2019ici le 31 d\u00e9cembre 2026. Il r\u00e9pond aux questions sur l\u2019utilisation d\u2019Emplifi \u00e0 partir de notre documentation produit et r\u00e9sume les widgets et Boards Unified Analytics que l\u2019utilisateur consulte. Hors ce cas, il n\u2019analyse pas les donn\u00e9es de votre compte et n\u2019ex\u00e9cute aucune action. La version compl\u00e8te de Fuel AI, disponible en module compl\u00e9mentaire, analyse vos donn\u00e9es et ex\u00e9cute des t\u00e2ches dans Emplifi, toujours dans le cadre des autorisations de chaque utilisateur et avec son approbation pour toute modification.<\/p>\n"},{"title":"Nos donn\u00e9es sont-elles utilis\u00e9es pour entra\u00eener des mod\u00e8les d\u2019IA\u00a0?","content":"<p>Non. Nous n\u2019utilisons pas votre contenu, y compris les prompts et les r\u00e9sultats d\u2019IA, pour entra\u00eener ou affiner un quelconque mod\u00e8le d\u2019IA, qu\u2019il appartienne \u00e0 Emplifi ou \u00e0 un tiers. Nos fournisseurs d\u2019IA traitent vos donn\u00e9es uniquement pour fournir leurs services \u00e0 Emplifi et sur nos instructions, et leurs conditions contractuelles et de service ne les autorisent pas \u00e0 s\u2019entra\u00eener sur ces donn\u00e9es. Voir l\u2019<a href=\"https:\/\/emplifi.io\/legal\/terms-and-conditions\/\">article 12.9 de nos Conditions g\u00e9n\u00e9rales<\/a>.<\/p>\n"},{"title":"Quels fournisseurs d\u2019IA utilisez-vous\u00a0?","content":"<p>Nos fonctionnalit\u00e9s d\u2019IA g\u00e9n\u00e9rative utilisent des mod\u00e8les d\u2019OpenAI, accessibles via l\u2019API OpenAI, et des mod\u00e8les d\u2019Anthropic, h\u00e9berg\u00e9s sur Amazon Bedrock sur AWS. De nombreuses autres fonctionnalit\u00e9s d\u2019IA, comme l\u2019analyse des sentiments et le filtrage de contenu, utilisent des mod\u00e8les que nous exploitons nous-m\u00eames. OpenAI et Amazon Web Services sont tous deux des sous-traitants ult\u00e9rieurs d\u00e9sign\u00e9s \u00e0 l\u2019<a href=\"https:\/\/emplifi.io\/legal\/terms-and-conditions\/#annex-1-specification-of-customer-private-data\">Annexe 1 de notre accord de traitement des donn\u00e9es<\/a>, et nous vous informons avant d\u2019ajouter ou de remplacer un sous-traitant ult\u00e9rieur. Pour les donn\u00e9es \u00e0 caract\u00e8re personnel soumises au droit de l\u2019EEE ou au droit suisse, le sous-traitant ult\u00e9rieur OpenAI est OpenAI Ireland Ltd. Les requ\u00eates de Fuel AI transitent par l\u2019AI Gateway d\u2019Emplifi, qui contr\u00f4le les mod\u00e8les utilis\u00e9s et journalise leur utilisation.<\/p>\n"},{"title":"Fuel AI peut-il modifier notre compte sans l\u2019approbation d\u2019une personne\u00a0?","content":"<p>Non. La lecture et l\u2019analyse de donn\u00e9es ne n\u00e9cessitent pas d\u2019approbation, mais toute action qui cr\u00e9erait, modifierait ou supprimerait un \u00e9l\u00e9ment est pr\u00e9sent\u00e9e \u00e0 l\u2019utilisateur sous forme de r\u00e9capitulatif et ne s\u2019ex\u00e9cute qu\u2019apr\u00e8s son approbation. Certaines actions, dont les suppressions d\u00e9finitives, sont irr\u00e9versibles\u00a0; les utilisateurs devraient donc v\u00e9rifier le r\u00e9capitulatif avant d\u2019approuver l\u2019action. Les Flow Automations cr\u00e9\u00e9es par Fuel AI s\u2019ex\u00e9cutent selon leurs propres d\u00e9clencheurs une fois approuv\u00e9es, comme toute autre Flow Automation. Voir l\u2019<a href=\"https:\/\/emplifi.io\/legal\/terms-and-conditions\/\">article 19.3 de nos Conditions g\u00e9n\u00e9rales<\/a>.<\/p>\n"},{"title":"Fuel AI peut-il voir des donn\u00e9es auxquelles un utilisateur n\u2019a pas acc\u00e8s\u00a0?","content":"<p>Non. Fuel AI agit uniquement via le compte et les autorisations de la personne qui l\u2019utilise. Les administrateurs d\u00e9cident qui peut utiliser Fuel AI et qui peut connecter ses propres outils d\u2019IA. Voir l\u2019<a href=\"https:\/\/emplifi.io\/legal\/terms-and-conditions\/\">article 19.2 de nos Conditions g\u00e9n\u00e9rales<\/a>.<\/p>\n"},{"title":"Comment Fuel AI prot\u00e8ge-t-il les informations personnelles contenues dans les prompts\u00a0?","content":"<p>Avant l\u2019envoi d\u2019une requ\u00eate, Fuel AI v\u00e9rifie si elle contient des informations personnelles telles que des noms, des lieux ou des num\u00e9ros de carte et avertit l\u2019utilisateur, qui peut alors d\u00e9cider de l\u2019envoyer ou non. Fuel AI ne s\u00e9lectionne que les informations n\u00e9cessaires \u00e0 une t\u00e2che, et chaque requ\u00eate est filtr\u00e9e pour d\u00e9tecter les contenus pr\u00e9judiciables et les tentatives de manipulation de l\u2019IA.<\/p>\n"},{"title":"Pouvons-nous connecter nos propres outils d\u2019IA, comme Claude ou ChatGPT\u00a0?","content":"<p>Oui, lorsque votre compte dispose de la version compl\u00e8te de Fuel AI et que cette fonctionnalit\u00e9 a \u00e9t\u00e9 activ\u00e9e. Elle est en cours de d\u00e9ploiement aupr\u00e8s de clients s\u00e9lectionn\u00e9s. Les outils d\u2019IA se connectent via le serveur Emplifi Fuel MCP au moyen d\u2019une connexion s\u00e9curis\u00e9e par navigateur, sans cl\u00e9 d\u2019API \u00e0 stocker. Un outil connect\u00e9 agit avec exactement les autorisations de l\u2019utilisateur qui l\u2019a connect\u00e9, les administrateurs contr\u00f4lent qui peut en connecter un, et chaque action est enregistr\u00e9e. Les donn\u00e9es renvoy\u00e9es \u00e0 votre outil d\u2019IA sont ensuite r\u00e9gies par votre contrat avec le fournisseur de cet outil, qui n\u2019est pas notre sous-traitant ult\u00e9rieur. Voir l\u2019<a href=\"https:\/\/emplifi.io\/legal\/terms-and-conditions\/\">article 19.5 de nos Conditions g\u00e9n\u00e9rales<\/a>.<\/p>\n"},{"title":"Fuel AI se souvient-il des conversations pr\u00e9c\u00e9dentes\u00a0?","content":"<p>Fuel AI conserve chaque conversation afin que l\u2019utilisateur puisse la rouvrir, et se souvient de tout ce qui a \u00e9t\u00e9 dit au sein d\u2019une conversation. Il n\u2019utilise des \u00e9l\u00e9ments des conversations pr\u00e9c\u00e9dentes d\u2019un utilisateur que si la m\u00e9moire est disponible pour votre compte et que l\u2019utilisateur l\u2019active. La m\u00e9moire est conserv\u00e9e pendant douze mois \u00e0 compter de la date de sa collecte, et l\u2019utilisateur peut la d\u00e9sactiver \u00e0 tout moment. Voir l\u2019<a href=\"https:\/\/emplifi.io\/legal\/terms-and-conditions\/\">article 19.8 de nos Conditions g\u00e9n\u00e9rales<\/a>.<\/p>\n"},{"title":"L\u2019IA est-elle activ\u00e9e par d\u00e9faut, et pouvons-nous la d\u00e9sactiver\u00a0?","content":"<p>Certaines fonctionnalit\u00e9s d\u2019IA, comme l\u2019analyse des sentiments, la priorisation, la traduction et le filtrage de contenu, fonctionnent par d\u00e9faut car elles font partie du fonctionnement du produit. Fuel AI Lite est \u00e9galement activ\u00e9 par d\u00e9faut. Vous pouvez d\u00e9sactiver des fonctionnalit\u00e9s d\u2019IA sp\u00e9cifiques dans les param\u00e8tres de votre compte ou via votre Customer Success Manager, et vous pouvez nous demander de d\u00e9sactiver Fuel AI, y compris Fuel AI Lite, \u00e0 tout moment.<\/p>\n"},{"title":"Comment respectez-vous le r\u00e8glement europ\u00e9en sur l\u2019IA\u00a0?","content":"<p>Nous n\u2019utilisons l\u2019IA pour aucune pratique interdite par le r\u00e8glement europ\u00e9en sur l\u2019IA, et nos fonctionnalit\u00e9s d\u2019IA ne sont pas con\u00e7ues pour les finalit\u00e9s \u00e0 haut risque \u00e9num\u00e9r\u00e9es \u00e0 l\u2019annexe III. <a href=\"https:\/\/emplifi.io\/legal\/terms-and-conditions\/\">Nos Conditions<\/a> d\u00e9finissent la finalit\u00e9 pr\u00e9vue de nos fonctionnalit\u00e9s d\u2019IA et interdisent leur utilisation \u00e0 ces fins, sauf accord \u00e9crit. Notre chatbot IA et Fuel AI indiquent aux personnes qu\u2019elles interagissent avec un syst\u00e8me d\u2019IA, et nous d\u00e9ployons un marquage lisible par machine des textes g\u00e9n\u00e9r\u00e9s par l\u2019IA, conform\u00e9ment \u00e0 l\u2019article 50 et au code de bonnes pratiques de la Commission europ\u00e9enne. Lorsque vous publiez des textes g\u00e9n\u00e9r\u00e9s par l\u2019IA sur des questions d\u2019int\u00e9r\u00eat public, tout \u00e9tiquetage visible exig\u00e9 par le r\u00e8glement rel\u00e8ve de votre responsabilit\u00e9 en tant que d\u00e9ployeur.<\/p>\n"},{"title":"Utilisez-vous l\u2019IA pour prendre des d\u00e9cisions concernant des personnes\u00a0?","content":"<p>Non. Nos fonctionnalit\u00e9s d\u2019IA classent des contenus, r\u00e9digent des textes, r\u00e9pondent \u00e0 des questions et ex\u00e9cutent des t\u00e2ches approuv\u00e9es\u00a0; aucune d\u2019entre elles ne prend de d\u00e9cisions produisant des effets juridiques ou des effets similaires significatifs sur des personnes. <a href=\"https:\/\/emplifi.io\/legal\/terms-and-conditions\/\">Nos Conditions<\/a> interdisent d\u2019utiliser nos fonctionnalit\u00e9s d\u2019IA pour prendre ou \u00e9clairer de mani\u00e8re substantielle des d\u00e9cisions relatives au recrutement, \u00e0 la promotion, au licenciement, \u00e0 la r\u00e9mun\u00e9ration ou \u00e0 l\u2019attribution des t\u00e2ches, ou pour surveiller ou \u00e9valuer les performances de personnes au travail.<\/p>\n"},{"title":"Comment testez-vous l\u2019exactitude et les biais de l\u2019IA\u00a0?","content":"<p>Nous prenons des mesures raisonnables pour tester nos fonctionnalit\u00e9s d\u2019IA en mati\u00e8re d\u2019exactitude et de biais illicites, d\u2019une mani\u00e8re adapt\u00e9e \u00e0 la finalit\u00e9 de chaque fonctionnalit\u00e9, et nous \u00e9valuons chaque mod\u00e8le avant qu\u2019il ne soit modifi\u00e9. Les utilisateurs de Fuel AI peuvent signaler des r\u00e9ponses avec un pouce lev\u00e9 ou un pouce baiss\u00e9.<\/p>\n"},{"title":"Le contenu g\u00e9n\u00e9r\u00e9 par l\u2019IA est-il toujours exact\u00a0?","content":"<p>Non. Comme toute IA, nos fonctionnalit\u00e9s peuvent commettre des erreurs. Veuillez v\u00e9rifier les r\u00e9sultats de l\u2019IA, y compris les synth\u00e8ses, les brouillons et les classifications, avant de vous y fier ou de les publier.<\/p>\n"},{"title":"Nous aiderez-vous pour nos propres analyses d\u2019impact\u00a0?","content":"<p>Oui. Nous fournissons une assistance raisonnable pour les analyses d\u2019impact relatives \u00e0 la protection des donn\u00e9es et \u00e0 l\u2019IA que vous devez r\u00e9aliser, et pouvons partager une synth\u00e8se de notre analyse d\u2019impact relative \u00e0 la protection des donn\u00e9es pour Fuel AI. Sur demande et sous r\u00e9serve de confidentialit\u00e9, nous fournissons les informations sur nos fonctionnalit\u00e9s d\u2019IA dont vous avez besoin pour remplir vos obligations au titre du r\u00e8glement europ\u00e9en sur l\u2019IA.<\/p>\n"},{"title":"Puis-je voir comment fonctionne votre IA\u00a0?","content":"<p>Nous ne partageons pas nos mod\u00e8les ni notre code propri\u00e9taires, mais, sur demande raisonnable et sous r\u00e9serve de confidentialit\u00e9, nous fournissons une documentation sur la finalit\u00e9 de chaque fonctionnalit\u00e9 d\u2019IA, son fonctionnement et les donn\u00e9es qu\u2019elle utilise.<\/p>\n"}],"disclaimer_text":""},{"section_subhead":"","section_headline":"Confidentialit\u00e9 et protection des donn\u00e9es","section_text":"","faqs":[{"title":"Qui est le responsable du traitement de nos donn\u00e9es\u00a0?","content":"<p>C\u2019est vous. Pour les donn\u00e9es que nous traitons pour votre compte, Emplifi agit en tant que votre sous-traitant en vertu de l\u2019<a href=\"https:\/\/emplifi.io\/legal\/terms-and-conditions\/#schedule-c-data-privacy-schedule\">accord de traitement des donn\u00e9es<\/a> figurant dans nos <a href=\"https:\/\/emplifi.io\/legal\/terms-and-conditions\/\">Conditions g\u00e9n\u00e9rales<\/a>. Emplifi est \u00e9galement responsable du traitement pour certaines finalit\u00e9s qui lui sont propres, comme la gestion des comptes utilisateurs et la facturation, la collecte de contenus de r\u00e9seaux sociaux accessibles au public pour Listening et le benchmarking, et la conservation des enregistrements des requ\u00eates, cr\u00e9dits, approbations et retours de Fuel AI afin de mesurer l\u2019utilisation de nos services, de les s\u00e9curiser, d\u2019en assurer le support et de les am\u00e9liorer, comme d\u00e9crit dans notre <a href=\"https:\/\/emplifi.io\/legal\/product-privacy-policy\/\">Politique de confidentialit\u00e9 des produits<\/a>.<\/p>\n"},{"title":"Quelles donn\u00e9es \u00e0 caract\u00e8re personnel traitez-vous\u00a0?","content":"<p>Cela d\u00e9pend des produits que vous utilisez et de la mani\u00e8re dont vous les configurez. L\u2019<a href=\"https:\/\/emplifi.io\/legal\/terms-and-conditions\/#annex-1-specification-of-customer-private-data\">Annexe 1 de nos Conditions g\u00e9n\u00e9rales<\/a> d\u00e9finit les cat\u00e9gories de donn\u00e9es \u00e0 caract\u00e8re personnel et de personnes concern\u00e9es pour chaque produit, et nous ne traitons que ce qui est n\u00e9cessaire pour fournir le service.<\/p>\n"},{"title":"Qui sont vos sous-traitants ult\u00e9rieurs, et comment serons-nous inform\u00e9s des changements\u00a0?","content":"<p>L\u2019<a href=\"https:\/\/emplifi.io\/legal\/terms-and-conditions\/#annex-1-specification-of-customer-private-data\">Annexe 1 de nos Conditions g\u00e9n\u00e9rales<\/a> r\u00e9pertorie chaque sous-traitant ult\u00e9rieur et les lieux de traitement pour chaque produit. Nous vous informons avant d\u2019ajouter ou de remplacer un sous-traitant ult\u00e9rieur, et vous disposez de quinze jours pour vous y opposer pour des motifs raisonnables. Emplifi demeure responsable envers vous de l\u2019ex\u00e9cution des obligations de ses sous-traitants ult\u00e9rieurs.<\/p>\n"},{"title":"Combien de temps conservez-vous nos donn\u00e9es\u00a0?","content":"<p>Nous conservons vos donn\u00e9es, y compris les enregistrements de conversation et d\u2019audit de Fuel AI, les journaux et les sauvegardes, pendant douze mois \u00e0 compter de la date de leur collecte, puis nous les supprimons, sauf si la loi nous impose de les conserver plus longtemps. Vous pouvez configurer une dur\u00e9e plus courte ou nous demander de supprimer des donn\u00e9es plus t\u00f4t et, sur demande, nous confirmons la suppression par \u00e9crit. Voir l\u2019<a href=\"https:\/\/emplifi.io\/legal\/terms-and-conditions\/\">article 11.15 de nos Conditions g\u00e9n\u00e9rales<\/a>.<\/p>\n"},{"title":"Comment prot\u00e9gez-vous les transferts internationaux\u00a0?","content":"<p>Nous prot\u00e9geons les transferts de donn\u00e9es \u00e0 caract\u00e8re personnel en dehors de l\u2019UE, de l\u2019EEE, de la Suisse et du Royaume-Uni au moyen des clauses contractuelles types de l\u2019UE et de l\u2019UK International Data Transfer Addendum, compl\u00e9t\u00e9s par des analyses d\u2019impact des transferts.<\/p>\n"},{"title":"Vendez-vous ou partagez-vous des donn\u00e9es \u00e0 caract\u00e8re personnel\u00a0?","content":"<p>Non. En vertu du California Consumer Privacy Act, nous agissons en tant que votre prestataire de services. Nous ne vendons ni ne partageons les informations personnelles que nous traitons pour votre compte, et nous les utilisons uniquement aux fins commerciales d\u00e9finies dans notre contrat avec vous.<\/p>\n"},{"title":"Comment traitez-vous les demandes des personnes\u00a0?","content":"<p>En tant que responsable du traitement, vous r\u00e9pondez aux demandes de vos utilisateurs et clients, et nous vous aidons \u00e0 le faire. Si nous recevons directement une demande, nous vous la transmettons. Contactez <a href=\"mailto:support@emplifi.io\">support@emplifi.io<\/a> pour obtenir de l\u2019aide concernant toute demande.<\/p>\n"},{"title":"Qui est votre d\u00e9l\u00e9gu\u00e9 \u00e0 la protection des donn\u00e9es\u00a0?","content":"<p>Sarah Jarman est notre d\u00e9l\u00e9gu\u00e9e mondiale \u00e0 la protection des donn\u00e9es et peut \u00eatre contact\u00e9e \u00e0 l\u2019adresse <a href=\"mailto:support@emplifi.io\">support@emplifi.io<\/a>. Notre \u00e9tablissement dans l\u2019UE est Emplifi Czech Republic a.s. Pour toute question concernant le Royaume-Uni, veuillez contacter notre d\u00e9l\u00e9gu\u00e9e \u00e0 la protection des donn\u00e9es \u00e0 la m\u00eame adresse. D\u2019autres contacts pour le Br\u00e9sil, le Qu\u00e9bec et Singapour figurent dans notre <a href=\"https:\/\/emplifi.io\/legal\/product-privacy-policy\/\">Politique de confidentialit\u00e9 des produits<\/a>.<\/p>\n"},{"title":"R\u00e9alisez-vous des analyses d\u2019impact relatives \u00e0 la protection des donn\u00e9es\u00a0?","content":"<p>Oui. Nous r\u00e9alisons des analyses d\u2019impact relatives \u00e0 la protection des donn\u00e9es pour nos produits, y compris nos services int\u00e9grant l\u2019IA et Fuel AI. Elles sont examin\u00e9es par notre d\u00e9l\u00e9gu\u00e9 \u00e0 la protection des donn\u00e9es et mises \u00e0 jour lorsque nous apportons des modifications importantes, et les nouvelles fonctionnalit\u00e9s de Fuel AI sont \u00e9valu\u00e9es avant leur mise \u00e0 disposition. Vous pouvez en demander une synth\u00e8se via cette page.<\/p>\n"},{"title":"Traitez-vous des donn\u00e9es d\u2019enfants\u00a0?","content":"<p>Emplifi est un service destin\u00e9 aux entreprises et ne s\u2019adresse pas aux enfants. Les contenus publics de r\u00e9seaux sociaux que nous traitons pour les clients peuvent inclure de mani\u00e8re incidente des contenus cr\u00e9\u00e9s par des mineurs ou les concernant, et nos outils de mod\u00e9ration aident les clients \u00e0 les g\u00e9rer.<\/p>\n"},{"title":"Qu\u2019advient-il de nos donn\u00e9es \u00e0 la fin de notre contrat\u00a0?","content":"<p>Vous pouvez demander une exportation de votre contenu \u00e0 tout moment pendant la dur\u00e9e de votre contrat ou dans les trente jours suivant sa fin, et nous le supprimons conform\u00e9ment \u00e0 notre dur\u00e9e de conservation de douze mois, ou plus t\u00f4t si vous le demandez. Sur demande, nous confirmons la suppression par \u00e9crit. Voir les <a href=\"https:\/\/emplifi.io\/legal\/terms-and-conditions\/\">articles 11.6 et 11.15 de nos Conditions g\u00e9n\u00e9rales<\/a>.<\/p>\n"},{"title":"Signerez-vous un Business Associate Agreement\u00a0?","content":"<p>Oui. Si votre utilisation d\u2019Emplifi implique des informations de sant\u00e9 prot\u00e9g\u00e9es couvertes par la loi am\u00e9ricaine Health Insurance Portability and Accountability Act (HIPAA), nous pouvons signer un Business Associate Agreement avec vous. Veuillez contacter votre gestionnaire de compte avant tout traitement d\u2019informations de sant\u00e9 prot\u00e9g\u00e9es dans Emplifi.<\/p>\n"},{"title":"Pouvez-vous fournir un accord de traitement des donn\u00e9es\u00a0?","content":"<p>Oui. Notre <a href=\"https:\/\/emplifi.io\/legal\/terms-and-conditions\/#schedule-c-data-privacy-schedule\">accord de traitement des donn\u00e9es<\/a> fait partie de nos <a href=\"https:\/\/emplifi.io\/legal\/terms-and-conditions\/\">Conditions g\u00e9n\u00e9rales<\/a>, disponibles sur <a href=\"https:\/\/emplifi.io\/legal\/terms-and-conditions\/\">emplifi.io\/legal\/terms-and-conditions<\/a>.<\/p>\n"},{"title":"Comment puis-je signaler une pr\u00e9occupation relative \u00e0 la confidentialit\u00e9\u00a0?","content":"<p>Veuillez contacter notre d\u00e9l\u00e9gu\u00e9 \u00e0 la protection des donn\u00e9es \u00e0 l\u2019adresse <a href=\"mailto:support@emplifi.io\">support@emplifi.io<\/a>. Nous examinons chaque pr\u00e9occupation dans les meilleurs d\u00e9lais.<\/p>\n"}],"disclaimer_text":""},{"section_subhead":"","section_headline":"Juridique et contrats","section_text":"","faqs":[{"title":"Quels niveaux de service proposez-vous\u00a0?","content":"<p>Emplifi s\u2019engage sur une disponibilit\u00e9 de 99,5\u00a0% des services SaaS, mesur\u00e9e mensuellement et hors maintenance programm\u00e9e notifi\u00e9e \u00e0 l\u2019avance, avec un d\u00e9lai maximal de premi\u00e8re r\u00e9ponse de trois heures pour les demandes d\u2019assistance envoy\u00e9es pendant les heures ouvr\u00e9es standard (du lundi au vendredi, 24 heures sur 24). Tous les d\u00e9tails figurent dans le <a href=\"https:\/\/emplifi.io\/legal\/terms-and-conditions\/#schedule-a-service-level-agreement\">contrat de niveau de service<\/a> de nos <a href=\"https:\/\/emplifi.io\/legal\/terms-and-conditions\/\">Conditions g\u00e9n\u00e9rales<\/a>.<\/p>\n"},{"title":"Prenez-vous des engagements contractuels concernant l\u2019IA\u00a0?","content":"<p>Oui. L\u2019<a href=\"https:\/\/emplifi.io\/legal\/terms-and-conditions\/\">article 19 de nos Conditions g\u00e9n\u00e9rales<\/a> \u00e9nonce nos engagements\u00a0: nous prenons des mesures raisonnables pour former nos \u00e9quipes aux pratiques d\u2019IA responsable, tester les fonctionnalit\u00e9s d\u2019IA en mati\u00e8re d\u2019exactitude et de biais illicites, r\u00e9aliser les analyses d\u2019impact exig\u00e9es par la loi et vous aider \u00e0 r\u00e9aliser les v\u00f4tres, contracter avec des fournisseurs d\u2019IA \u00e0 des conditions qui prot\u00e8gent vos donn\u00e9es, et vous fournir les informations dont vous avez besoin pour remplir vos obligations au titre du r\u00e8glement europ\u00e9en sur l\u2019IA.<\/p>\n"},{"title":"Pouvons-nous transf\u00e9rer nos donn\u00e9es vers un autre fournisseur\u00a0?","content":"<p>Oui. Vous pouvez nous demander d\u2019exporter votre contenu dans un format standard et lisible par machine, et nos <a href=\"https:\/\/emplifi.io\/legal\/terms-and-conditions\/\">Conditions g\u00e9n\u00e9rales<\/a> incluent les droits de changement de fournisseur que le r\u00e8glement europ\u00e9en sur les donn\u00e9es accorde aux clients dans l\u2019UE et l\u2019EEE.<\/p>\n"}],"disclaimer_text":""},{"section_subhead":"","section_headline":"ESG","section_text":"","faqs":[{"title":"Quelle est l\u2019approche d\u2019Emplifi en mati\u00e8re d\u2019accessibilit\u00e9\u00a0?","content":"<p>Veuillez consulter <a href=\"https:\/\/emplifi.io\/fr\/accessibility\/\">emplifi.io\/fr\/accessibility<\/a>.<\/p>\n"},{"title":"Comment puis-je demander une copie de votre VPAT UE\u00a0?","content":"<p>Veuillez en faire la demande via <a href=\"mailto:support@emplifi.io\">support@emplifi.io<\/a>.<\/p>\n"}],"disclaimer_text":""}]}}]},"flexible_section_builder_group":[{"acf_fc_layout":"icon_blocks","icon_blocks_group":{"show_section":true,"section_subhead":"Certifi\u00e9s et audit\u00e9s de mani\u00e8re ind\u00e9pendante","section_headline":"Certifications et conformit\u00e9","section_text":"","section_button":null,"blocks":[{"link":null,"icon":{"ID":14031,"id":14031,"title":"SOC 2","filename":"SOC-2.svg","filesize":1413,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-2.svg","link":"https:\/\/emplifi.io\/fr\/legal\/trust-center\/soc-2-2\/","alt":"Badge de conformit\u00e9 SOC 2 Type II","author":"54","description":"","caption":"","name":"soc-2-2","status":"inherit","uploaded_to":46175,"date":"2025-04-24 22:09:20","modified":"2026-10-31 12:09:15","menu_order":0,"mime_type":"image\/svg+xml","type":"image","subtype":"svg+xml","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":48,"height":48,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-2.svg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-2.svg","medium-width":300,"medium-height":300,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-2.svg","medium_large-width":768,"medium_large-height":768,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-2.svg","large-width":1024,"large-height":1024,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-2.svg","1536x1536-width":48,"1536x1536-height":48,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-2.svg","2048x2048-width":48,"2048x2048-height":48,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-2.svg","fullscreen-width":48,"fullscreen-height":48,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-2.svg","menu-24x24-width":24,"menu-24x24-height":24,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-2.svg","menu-36x36-width":36,"menu-36x36-height":36,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-2.svg","menu-48x48-width":48,"menu-48x48-height":48}},"subtitle":"","title":"SOC 2 Type II","description":"Audit ind\u00e9pendant des contr\u00f4les de s\u00e9curit\u00e9\u00a0; rapport disponible sous NDA"},{"link":null,"icon":{"ID":14016,"id":14016,"title":"ISO","filename":"ISO.svg","filesize":3030,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/ISO.svg","link":"https:\/\/emplifi.io\/fr\/legal\/trust-center\/iso-2\/","alt":"Badge de certification ISO 27001","author":"54","description":"","caption":"","name":"iso-2","status":"inherit","uploaded_to":46175,"date":"2025-04-24 22:09:18","modified":"2026-10-31 12:09:15","menu_order":0,"mime_type":"image\/svg+xml","type":"image","subtype":"svg+xml","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":48,"height":48,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/ISO.svg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/ISO.svg","medium-width":300,"medium-height":300,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/ISO.svg","medium_large-width":768,"medium_large-height":768,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/ISO.svg","large-width":1024,"large-height":1024,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/ISO.svg","1536x1536-width":48,"1536x1536-height":48,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/ISO.svg","2048x2048-width":48,"2048x2048-height":48,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/ISO.svg","fullscreen-width":48,"fullscreen-height":48,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/ISO.svg","menu-24x24-width":24,"menu-24x24-height":24,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/ISO.svg","menu-36x36-width":36,"menu-36x36-height":36,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/ISO.svg","menu-48x48-width":48,"menu-48x48-height":48}},"subtitle":"","title":"ISO\/IEC 27001:2022","description":"Syst\u00e8me de management de la s\u00e9curit\u00e9 de l\u2019information certifi\u00e9"},{"link":null,"icon":{"ID":14026,"id":14026,"title":"SOC 1","filename":"SOC-1.svg","filesize":1417,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-1.svg","link":"https:\/\/emplifi.io\/fr\/legal\/trust-center\/soc-1-2\/","alt":"Badge de conformit\u00e9 SOC 1 Type II","author":"54","description":"","caption":"","name":"soc-1-2","status":"inherit","uploaded_to":46175,"date":"2025-04-24 22:09:19","modified":"2026-10-31 12:09:15","menu_order":0,"mime_type":"image\/svg+xml","type":"image","subtype":"svg+xml","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":48,"height":48,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-1.svg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-1.svg","medium-width":300,"medium-height":300,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-1.svg","medium_large-width":768,"medium_large-height":768,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-1.svg","large-width":1024,"large-height":1024,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-1.svg","1536x1536-width":48,"1536x1536-height":48,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-1.svg","2048x2048-width":48,"2048x2048-height":48,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-1.svg","fullscreen-width":48,"fullscreen-height":48,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-1.svg","menu-24x24-width":24,"menu-24x24-height":24,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-1.svg","menu-36x36-width":36,"menu-36x36-height":36,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/SOC-1.svg","menu-48x48-width":48,"menu-48x48-height":48}},"subtitle":"","title":"SOC 1 Type II","description":"Audit ind\u00e9pendant des contr\u00f4les relatifs \u00e0 l\u2019information financi\u00e8re"}]}},{"acf_fc_layout":"media_embed","media_embed_group":{"show_section":true,"section_icon":false,"section_subhead":"","section_headline":"","section_text":"<p>Nous respectons les lois sur la protection des donn\u00e9es applicables \u00e0 nos services, notamment le RGPD de l\u2019UE et le UK GDPR, le California Consumer Privacy Act, la LGPD br\u00e9silienne, la Loi 25 du Qu\u00e9bec et la PDPA de Singapour, et nous appliquons les obligations de transparence du r\u00e8glement europ\u00e9en sur l\u2019IA dans les d\u00e9lais fix\u00e9s par ce r\u00e8glement.<\/p>\n","background_height":"full","media_type":"code","image":false,"lottie_animation":false,"code_embed":"","":null,"video_type":"youtube","vimeo_embed":"<div style=\"padding:56.25% 0 0 0;position:relative;\"><iframe src=\"https:\/\/player.vimeo.com\/video\/339430037?h=d982fc6177&title=0&byline=0&portrait=0\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture\" allowfullscreen><\/iframe><\/div><script src=\"https:\/\/player.vimeo.com\/api\/player.js\"><\/script>","wistia_embed":"s3lqfi0zn7","youtube_embed":"<iframe width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/GevhhrjhT4s\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe>"}},{"acf_fc_layout":"icon_blocks","icon_blocks_group":{"show_section":true,"section_subhead":"","section_headline":"Notre utilisation de l\u2019IA","section_text":"<p>Fuel AI est la couche d\u2019IA de l\u2019ensemble de la plateforme Emplifi. Elle est con\u00e7ue pour que vous gardiez le contr\u00f4le\u00a0: Fuel AI fonctionne dans le cadre des autorisations de chaque utilisateur, chaque modification qu\u2019il effectue n\u00e9cessite l\u2019approbation d\u2019une personne, et votre contenu n\u2019est jamais utilis\u00e9 pour entra\u00eener des mod\u00e8les d\u2019IA.<\/p>\n","section_button":null,"blocks":[{"link":null,"icon":{"ID":8574,"id":8574,"title":"data-source","filename":"data-source.svg","filesize":853,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/11\/data-source.svg","link":"https:\/\/emplifi.io\/fr\/?attachment_id=8574","alt":"","author":"54","description":"","caption":"","name":"data-source-2","status":"inherit","uploaded_to":9848,"date":"2025-02-18 04:52:27","modified":"2025-02-18 04:52:27","menu_order":0,"mime_type":"image\/svg+xml","type":"image","subtype":"svg+xml","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":24,"height":24,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/11\/data-source.svg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/11\/data-source.svg","medium-width":300,"medium-height":300,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/11\/data-source.svg","medium_large-width":768,"medium_large-height":768,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/11\/data-source.svg","large-width":1024,"large-height":1024,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/11\/data-source.svg","1536x1536-width":24,"1536x1536-height":24,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/11\/data-source.svg","2048x2048-width":24,"2048x2048-height":24,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/11\/data-source.svg","fullscreen-width":24,"fullscreen-height":24,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/11\/data-source.svg","menu-24x24-width":24,"menu-24x24-height":24,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/11\/data-source.svg","menu-36x36-width":24,"menu-36x36-height":24,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/11\/data-source.svg","menu-48x48-width":24,"menu-48x48-height":24}},"subtitle":"","title":"Vos donn\u00e9es ne servent pas \u00e0 l\u2019entra\u00eenement","description":"Nous n\u2019utilisons pas votre contenu, y compris les prompts et les r\u00e9sultats d\u2019IA, pour entra\u00eener ou affiner un quelconque mod\u00e8le d\u2019IA, qu\u2019il s\u2019agisse du n\u00f4tre ou de celui d\u2019un tiers."},{"link":{"title":"Consulter le DPA","url":"https:\/\/emplifi.io\/legal\/terms-and-conditions\/#schedule-c-data-privacy-schedule","target":""},"icon":{"ID":27835,"id":27835,"title":"ai","filename":"ai.svg","filesize":2026,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/07\/ai.svg","link":"https:\/\/emplifi.io\/fr\/legal\/trust-center\/ai-4-2\/","alt":"","author":"54","description":"","caption":"","name":"ai-4-2","status":"inherit","uploaded_to":46175,"date":"2026-07-08 14:56:06","modified":"2026-10-31 15:55:42","menu_order":0,"mime_type":"image\/svg+xml","type":"image","subtype":"svg+xml","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":24,"height":24,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/07\/ai.svg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/07\/ai.svg","medium-width":300,"medium-height":300,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/07\/ai.svg","medium_large-width":768,"medium_large-height":768,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/07\/ai.svg","large-width":1024,"large-height":1024,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/07\/ai.svg","1536x1536-width":24,"1536x1536-height":24,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/07\/ai.svg","2048x2048-width":24,"2048x2048-height":24,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/07\/ai.svg","fullscreen-width":24,"fullscreen-height":24,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/07\/ai.svg","menu-24x24-width":24,"menu-24x24-height":24,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/07\/ai.svg","menu-36x36-width":24,"menu-36x36-height":24,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/07\/ai.svg","menu-48x48-width":24,"menu-48x48-height":24}},"subtitle":"","title":"Des fournisseurs d\u2019IA nomm\u00e9s et sous contrat","description":"Nos fonctionnalit\u00e9s d\u2019IA g\u00e9n\u00e9rative utilisent des mod\u00e8les d\u2019OpenAI, accessibles via l\u2019API OpenAI, et des mod\u00e8les d\u2019Anthropic, h\u00e9berg\u00e9s sur Amazon Bedrock sur AWS. OpenAI et Amazon Web Services sont tous deux des sous-traitants ult\u00e9rieurs d\u00e9sign\u00e9s dans notre accord de traitement des donn\u00e9es (DPA), et les requ\u00eates de Fuel AI transitent par l\u2019AI Gateway propre \u00e0 Emplifi."},{"link":null,"icon":{"ID":8478,"id":8478,"title":"content-approve","filename":"content-approve.svg","filesize":1152,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/11\/content-approve.svg","link":"https:\/\/emplifi.io\/fr\/?attachment_id=8478","alt":"","author":"54","description":"","caption":"","name":"content-approve-2","status":"inherit","uploaded_to":9851,"date":"2025-02-18 04:40:38","modified":"2025-02-18 04:40:38","menu_order":0,"mime_type":"image\/svg+xml","type":"image","subtype":"svg+xml","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":24,"height":24,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/11\/content-approve.svg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/11\/content-approve.svg","medium-width":300,"medium-height":300,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/11\/content-approve.svg","medium_large-width":768,"medium_large-height":768,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/11\/content-approve.svg","large-width":1024,"large-height":1024,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/11\/content-approve.svg","1536x1536-width":24,"1536x1536-height":24,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/11\/content-approve.svg","2048x2048-width":24,"2048x2048-height":24,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/11\/content-approve.svg","fullscreen-width":24,"fullscreen-height":24,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/11\/content-approve.svg","menu-24x24-width":24,"menu-24x24-height":24,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/11\/content-approve.svg","menu-36x36-width":24,"menu-36x36-height":24,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2024\/11\/content-approve.svg","menu-48x48-width":24,"menu-48x48-height":24}},"subtitle":"","title":"Une personne approuve chaque modification","description":"Fuel AI affiche un r\u00e9capitulatif de toute action qui cr\u00e9erait, modifierait ou supprimerait un \u00e9l\u00e9ment dans votre compte, et ne l\u2019ex\u00e9cute qu\u2019apr\u00e8s l\u2019approbation de l\u2019utilisateur."},{"link":null,"icon":{"ID":38144,"id":38144,"title":"Team locked","filename":"Team-locked.svg","filesize":1404,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/09\/Team-locked.svg","link":"https:\/\/emplifi.io\/fr\/industries\/social-media-marketing-for-automotive\/team-locked-2-2\/","alt":"","author":"50","description":"","caption":"","name":"team-locked-2-2","status":"inherit","uploaded_to":40248,"date":"2026-10-05 08:10:55","modified":"2026-10-09 22:35:33","menu_order":0,"mime_type":"image\/svg+xml","type":"image","subtype":"svg+xml","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":24,"height":24,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/09\/Team-locked.svg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/09\/Team-locked.svg","medium-width":300,"medium-height":300,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/09\/Team-locked.svg","medium_large-width":768,"medium_large-height":768,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/09\/Team-locked.svg","large-width":1024,"large-height":1024,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/09\/Team-locked.svg","1536x1536-width":24,"1536x1536-height":24,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/09\/Team-locked.svg","2048x2048-width":24,"2048x2048-height":24,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/09\/Team-locked.svg","fullscreen-width":24,"fullscreen-height":24,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/09\/Team-locked.svg","menu-24x24-width":24,"menu-24x24-height":24,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/09\/Team-locked.svg","menu-36x36-width":24,"menu-36x36-height":24,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/09\/Team-locked.svg","menu-48x48-width":24,"menu-48x48-height":24}},"subtitle":"","title":"Pas plus d\u2019acc\u00e8s que l\u2019utilisateur","description":"Fuel AI fonctionne uniquement via le compte et les autorisations de la personne qui l\u2019utilise. Il ne peut ni voir de donn\u00e9es ni effectuer d\u2019actions que cette personne ne pourrait pas voir ou effectuer."},{"link":null,"icon":{"ID":33610,"id":33610,"title":"simple_eye","filename":"simple_eye.svg","filesize":309,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/07\/simple_eye.svg","link":"https:\/\/emplifi.io\/fr\/product\/social-media-analytics\/simple_eye-2\/","alt":"","author":"54","description":"","caption":"","name":"simple_eye-2","status":"inherit","uploaded_to":9887,"date":"2026-08-24 19:29:14","modified":"2026-10-14 00:48:09","menu_order":0,"mime_type":"image\/svg+xml","type":"image","subtype":"svg+xml","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":24,"height":24,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/07\/simple_eye.svg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/07\/simple_eye.svg","medium-width":300,"medium-height":300,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/07\/simple_eye.svg","medium_large-width":768,"medium_large-height":768,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/07\/simple_eye.svg","large-width":1024,"large-height":1024,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/07\/simple_eye.svg","1536x1536-width":24,"1536x1536-height":24,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/07\/simple_eye.svg","2048x2048-width":24,"2048x2048-height":24,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/07\/simple_eye.svg","fullscreen-width":24,"fullscreen-height":24,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/07\/simple_eye.svg","menu-24x24-width":24,"menu-24x24-height":24,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/07\/simple_eye.svg","menu-36x36-width":24,"menu-36x36-height":24,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/07\/simple_eye.svg","menu-48x48-width":24,"menu-48x48-height":24}},"subtitle":"","title":"Transparent d\u00e8s la conception","description":"Notre chatbot IA et Fuel AI indiquent aux personnes qu\u2019elles interagissent avec un syst\u00e8me d\u2019IA, et nous d\u00e9ployons un marquage lisible par machine des textes g\u00e9n\u00e9r\u00e9s par l\u2019IA, conform\u00e9ment au r\u00e8glement europ\u00e9en sur l\u2019IA."}]}},{"acf_fc_layout":"icon_blocks","icon_blocks_group":{"show_section":true,"section_subhead":"","section_headline":"Documents","section_text":"<p><a class=\"section-anchor\" name=\"documents\"><\/a>Trouvez des r\u00e9ponses dans l\u2019ensemble des documents d\u2019Emplifi.<\/p>\n<p>Certains des documents ci-dessous sont des Contenus prot\u00e9g\u00e9s d\u2019Emplifi. Dans ce cas, veuillez envoyer votre demande de document via le bouton Demander l\u2019acc\u00e8s, qui envoie un e-mail \u00e0 <a href=\"mailto:support@emplifi.io\">support@emplifi.io<\/a>. Il pourra vous \u00eatre demand\u00e9 de signer un NDA si vous n\u2019en avez pas d\u00e9j\u00e0 un. Merci.<\/p>\n","section_button":null,"blocks":[{"link":{"title":"T\u00e9l\u00e9charger","url":"\/wp-content\/uploads\/2025\/11\/Certificate-Emplifi-2025-ISO-27001.2022.pdf","target":""},"icon":false,"subtitle":"","title":"Certificat ISO\/IEC 27001","description":""},{"link":{"title":"Demander l\u2019acc\u00e8s","url":"mailto:support@emplifi.io","target":""},"icon":false,"subtitle":"","title":"Rapport SOC 2 Type II","description":""},{"link":{"title":"Demander l\u2019acc\u00e8s","url":"mailto:support@emplifi.io","target":""},"icon":false,"subtitle":"","title":"Analyses d\u2019impact relatives \u00e0 la protection des donn\u00e9es","description":""},{"link":{"title":"Demander l\u2019acc\u00e8s","url":"mailto:support@emplifi.io","target":""},"icon":false,"subtitle":"","title":"Fuel AI\u00a0: synth\u00e8se de l\u2019analyse d\u2019impact relative \u00e0 la protection des donn\u00e9es","description":""},{"link":{"title":"Consulter","url":"https:\/\/emplifi.io\/legal\/terms-and-conditions\/#annex-1-specification-of-customer-private-data","target":""},"icon":false,"subtitle":"","title":"Liste des sous-traitants ult\u00e9rieurs","description":""},{"link":{"title":"Demander l\u2019acc\u00e8s","url":"mailto:support@emplifi.io","target":""},"icon":false,"subtitle":"","title":"Politique de gestion et de gouvernance de la s\u00e9curit\u00e9 de l\u2019information","description":""},{"link":{"title":"Demander l\u2019acc\u00e8s","url":"mailto:support@emplifi.io","target":""},"icon":false,"subtitle":"","title":"Politique de contr\u00f4le d\u2019acc\u00e8s","description":""},{"link":{"title":"Demander l\u2019acc\u00e8s","url":"mailto:support@emplifi.io","target":""},"icon":false,"subtitle":"","title":"Plan en cas de violation de donn\u00e9es","description":""},{"link":{"title":"Demander l\u2019acc\u00e8s","url":"mailto:support@emplifi.io","target":""},"icon":false,"subtitle":"","title":"Plan de continuit\u00e9 d\u2019activit\u00e9 et de reprise","description":""},{"link":{"title":"Demander l\u2019acc\u00e8s","url":"mailto:support@emplifi.io","target":""},"icon":false,"subtitle":"","title":"Politique de sauvegarde","description":""},{"link":{"title":"Demander l\u2019acc\u00e8s","url":"mailto:support@emplifi.io","target":""},"icon":false,"subtitle":"","title":"Assurance","description":""},{"link":{"title":"Demander l\u2019acc\u00e8s","url":"mailto:support@emplifi.io","target":""},"icon":false,"subtitle":"","title":"Accessibilit\u00e9","description":""},{"link":{"title":"Demander l\u2019acc\u00e8s","url":"mailto:support@emplifi.io","target":""},"icon":false,"subtitle":"","title":"Politique d\u2019\u00e9galit\u00e9","description":""},{"link":{"title":"T\u00e9l\u00e9charger","url":"\/wp-content\/uploads\/2025\/04\/ESG-Policy-Report-2024.pdf","target":""},"icon":false,"subtitle":"","title":"Rapport ESG","description":""},{"link":{"title":"T\u00e9l\u00e9charger","url":"\/wp-content\/uploads\/2025\/04\/Customer-Contracting-Form-Emplifi-CZ.pdf","target":""},"icon":false,"subtitle":"","title":"Formulaire d\u2019entit\u00e9 contractante du client","description":""},{"link":{"title":"Demander l\u2019acc\u00e8s","url":"mailto:support@emplifi.io","target":""},"icon":false,"subtitle":"","title":"Formulaire W8","description":""},{"link":{"title":"Demander l\u2019acc\u00e8s","url":"mailto:support@emplifi.io","target":""},"icon":false,"subtitle":"","title":"Formulaire W9","description":""}]}},{"acf_fc_layout":"faqs","faqs_group":{"show_section":true,"section_subhead":"Questions fr\u00e9quentes","section_headline":"S\u00e9curit\u00e9","section_text":"","faqs":[{"title":"Quelles certifications et quels rapports d\u2019audit d\u00e9tenez-vous\u00a0?","content":"<p>Emplifi est certifi\u00e9e ISO\/IEC 27001:2022 et dispose de rapports SOC 2 Type II et SOC 1 Type II \u00e9tablis par des auditeurs ind\u00e9pendants.<\/p>\n"},{"title":"Comment obtenir une copie du certificat ISO 27001\u00a0?","content":"<p>Vous pouvez le t\u00e9l\u00e9charger depuis la <a href=\"https:\/\/emplifi.io\/fr\/legal\/trust-center\/#documents\">section des documents de cette page<\/a>.<\/p>\n"},{"title":"Puis-je obtenir une copie de votre rapport SOC 2 Type II\u00a0?","content":"<p>Oui. Une fois que vous avez sign\u00e9 un accord de non-divulgation avec nous, nous l\u2019enverrons \u00e0 un contact d\u00e9sign\u00e9. Veuillez en faire la demande via <a href=\"mailto:support@emplifi.io\">support@emplifi.io<\/a>.<\/p>\n"},{"title":"R\u00e9alisez-vous des tests d\u2019intrusion\u00a0?","content":"<p>Oui. Des tests d\u2019intrusion sont r\u00e9alis\u00e9s pour toutes les versions majeures et au moins une fois par an, et des soci\u00e9t\u00e9s ind\u00e9pendantes certifi\u00e9es CREST testent notre plateforme SaaS chaque ann\u00e9e. Les tests et les mesures correctives sont valid\u00e9s dans le cadre de notre audit SOC 2 Type II.<\/p>\n"},{"title":"Puis-je consulter les r\u00e9sultats des tests d\u2019intrusion\u00a0?","content":"<p>Nous ne partageons pas les r\u00e9sultats bruts, car ils d\u00e9crivent notre infrastructure de s\u00e9curit\u00e9 en d\u00e9tail et pourraient aider un attaquant. Notre directeur des syst\u00e8mes d\u2019information, qui est responsable de la s\u00e9curit\u00e9, se fera un plaisir de vous pr\u00e9senter le p\u00e9rim\u00e8tre des tests, les types de tests, les constats g\u00e9n\u00e9raux et la mani\u00e8re dont ils ont \u00e9t\u00e9 corrig\u00e9s.<\/p>\n"},{"title":"Comment nos donn\u00e9es sont-elles chiffr\u00e9es\u00a0?","content":"<p>Les donn\u00e9es sont chiffr\u00e9es en transit avec TLS 1.2 ou sup\u00e9rieur et au repos avec AES-256. Les sauvegardes sont chiffr\u00e9es avant d\u2019\u00eatre archiv\u00e9es.<\/p>\n"},{"title":"O\u00f9 nos donn\u00e9es sont-elles h\u00e9berg\u00e9es\u00a0?","content":"<p>La plateforme d\u2019Emplifi est h\u00e9berg\u00e9e principalement sur Amazon Web Services aux \u00c9tats-Unis, et certains produits font appel \u00e0 d\u2019autres h\u00e9bergeurs, comme indiqu\u00e9 \u00e0 l\u2019<a href=\"https:\/\/emplifi.io\/legal\/terms-and-conditions\/#annex-1-specification-of-customer-private-data\">Annexe 1 de nos Conditions g\u00e9n\u00e9rales<\/a>. Les clients de Ratings and Reviews peuvent choisir un h\u00e9bergement dans l\u2019UE. Le traitement par l\u2019IA a lieu aux \u00c9tats-Unis via nos fournisseurs d\u2019IA. Nos \u00e9quipes de support et d\u2019ing\u00e9nierie, ainsi que celles de nos sous-traitants ult\u00e9rieurs, peuvent acc\u00e9der aux donn\u00e9es depuis les autres lieux indiqu\u00e9s \u00e0 l\u2019<a href=\"https:\/\/emplifi.io\/legal\/terms-and-conditions\/#annex-1-specification-of-customer-private-data\">Annexe 1<\/a>. Les transferts de donn\u00e9es \u00e0 caract\u00e8re personnel sont prot\u00e9g\u00e9s par les clauses contractuelles types de l\u2019UE et l\u2019UK International Data Transfer Addendum.<\/p>\n"},{"title":"Qui chez Emplifi peut acc\u00e9der \u00e0 nos donn\u00e9es\u00a0?","content":"<p>Uniquement les personnes qui en ont besoin pour fournir le service ou en assurer le support. L\u2019acc\u00e8s est accord\u00e9 selon le principe du moindre privil\u00e8ge via l\u2019authentification unique, les acc\u00e8s \u00e0 privil\u00e8ges sont journalis\u00e9s, et l\u2019ensemble du personnel et des prestataires est soumis \u00e0 des obligations de confidentialit\u00e9 et de protection des donn\u00e9es.<\/p>\n"},{"title":"Comment g\u00e9rez-vous les incidents de s\u00e9curit\u00e9\u00a0?","content":"<p>Nous disposons d\u2019un plan document\u00e9 de r\u00e9ponse aux violations de donn\u00e9es. Si une violation de donn\u00e9es \u00e0 caract\u00e8re personnel affecte vos donn\u00e9es, nous vous en informons dans les meilleurs d\u00e9lais et vous aidons \u00e0 remplir vos propres obligations envers les autorit\u00e9s de r\u00e9gulation et les personnes.<\/p>\n"}],"disclaimer_text":"","add_additional_sections":true,"additional_faq_sections":[{"section_subhead":"","section_headline":"Emplifi Fuel et IA","section_text":"","faqs":[{"title":"Qu\u2019est-ce que Fuel AI\u00a0?","content":"<p>Fuel AI est la couche d\u2019IA de l\u2019ensemble de la plateforme Emplifi. Fuel AI Lite est inclus pour tous les clients et est en cours de d\u00e9ploiement sur tous les comptes d\u2019ici le 31 d\u00e9cembre 2026. Il r\u00e9pond aux questions sur l\u2019utilisation d\u2019Emplifi \u00e0 partir de notre documentation produit et r\u00e9sume les widgets et Boards Unified Analytics que l\u2019utilisateur consulte. Hors ce cas, il n\u2019analyse pas les donn\u00e9es de votre compte et n\u2019ex\u00e9cute aucune action. La version compl\u00e8te de Fuel AI, disponible en module compl\u00e9mentaire, analyse vos donn\u00e9es et ex\u00e9cute des t\u00e2ches dans Emplifi, toujours dans le cadre des autorisations de chaque utilisateur et avec son approbation pour toute modification.<\/p>\n"},{"title":"Nos donn\u00e9es sont-elles utilis\u00e9es pour entra\u00eener des mod\u00e8les d\u2019IA\u00a0?","content":"<p>Non. Nous n\u2019utilisons pas votre contenu, y compris les prompts et les r\u00e9sultats d\u2019IA, pour entra\u00eener ou affiner un quelconque mod\u00e8le d\u2019IA, qu\u2019il appartienne \u00e0 Emplifi ou \u00e0 un tiers. Nos fournisseurs d\u2019IA traitent vos donn\u00e9es uniquement pour fournir leurs services \u00e0 Emplifi et sur nos instructions, et leurs conditions contractuelles et de service ne les autorisent pas \u00e0 s\u2019entra\u00eener sur ces donn\u00e9es. Voir l\u2019<a href=\"https:\/\/emplifi.io\/legal\/terms-and-conditions\/\">article 12.9 de nos Conditions g\u00e9n\u00e9rales<\/a>.<\/p>\n"},{"title":"Quels fournisseurs d\u2019IA utilisez-vous\u00a0?","content":"<p>Nos fonctionnalit\u00e9s d\u2019IA g\u00e9n\u00e9rative utilisent des mod\u00e8les d\u2019OpenAI, accessibles via l\u2019API OpenAI, et des mod\u00e8les d\u2019Anthropic, h\u00e9berg\u00e9s sur Amazon Bedrock sur AWS. De nombreuses autres fonctionnalit\u00e9s d\u2019IA, comme l\u2019analyse des sentiments et le filtrage de contenu, utilisent des mod\u00e8les que nous exploitons nous-m\u00eames. OpenAI et Amazon Web Services sont tous deux des sous-traitants ult\u00e9rieurs d\u00e9sign\u00e9s \u00e0 l\u2019<a href=\"https:\/\/emplifi.io\/legal\/terms-and-conditions\/#annex-1-specification-of-customer-private-data\">Annexe 1 de notre accord de traitement des donn\u00e9es<\/a>, et nous vous informons avant d\u2019ajouter ou de remplacer un sous-traitant ult\u00e9rieur. Pour les donn\u00e9es \u00e0 caract\u00e8re personnel soumises au droit de l\u2019EEE ou au droit suisse, le sous-traitant ult\u00e9rieur OpenAI est OpenAI Ireland Ltd. Les requ\u00eates de Fuel AI transitent par l\u2019AI Gateway d\u2019Emplifi, qui contr\u00f4le les mod\u00e8les utilis\u00e9s et journalise leur utilisation.<\/p>\n"},{"title":"Fuel AI peut-il modifier notre compte sans l\u2019approbation d\u2019une personne\u00a0?","content":"<p>Non. La lecture et l\u2019analyse de donn\u00e9es ne n\u00e9cessitent pas d\u2019approbation, mais toute action qui cr\u00e9erait, modifierait ou supprimerait un \u00e9l\u00e9ment est pr\u00e9sent\u00e9e \u00e0 l\u2019utilisateur sous forme de r\u00e9capitulatif et ne s\u2019ex\u00e9cute qu\u2019apr\u00e8s son approbation. Certaines actions, dont les suppressions d\u00e9finitives, sont irr\u00e9versibles\u00a0; les utilisateurs devraient donc v\u00e9rifier le r\u00e9capitulatif avant d\u2019approuver l\u2019action. Les Flow Automations cr\u00e9\u00e9es par Fuel AI s\u2019ex\u00e9cutent selon leurs propres d\u00e9clencheurs une fois approuv\u00e9es, comme toute autre Flow Automation. Voir l\u2019<a href=\"https:\/\/emplifi.io\/legal\/terms-and-conditions\/\">article 19.3 de nos Conditions g\u00e9n\u00e9rales<\/a>.<\/p>\n"},{"title":"Fuel AI peut-il voir des donn\u00e9es auxquelles un utilisateur n\u2019a pas acc\u00e8s\u00a0?","content":"<p>Non. Fuel AI agit uniquement via le compte et les autorisations de la personne qui l\u2019utilise. Les administrateurs d\u00e9cident qui peut utiliser Fuel AI et qui peut connecter ses propres outils d\u2019IA. Voir l\u2019<a href=\"https:\/\/emplifi.io\/legal\/terms-and-conditions\/\">article 19.2 de nos Conditions g\u00e9n\u00e9rales<\/a>.<\/p>\n"},{"title":"Comment Fuel AI prot\u00e8ge-t-il les informations personnelles contenues dans les prompts\u00a0?","content":"<p>Avant l\u2019envoi d\u2019une requ\u00eate, Fuel AI v\u00e9rifie si elle contient des informations personnelles telles que des noms, des lieux ou des num\u00e9ros de carte et avertit l\u2019utilisateur, qui peut alors d\u00e9cider de l\u2019envoyer ou non. Fuel AI ne s\u00e9lectionne que les informations n\u00e9cessaires \u00e0 une t\u00e2che, et chaque requ\u00eate est filtr\u00e9e pour d\u00e9tecter les contenus pr\u00e9judiciables et les tentatives de manipulation de l\u2019IA.<\/p>\n"},{"title":"Pouvons-nous connecter nos propres outils d\u2019IA, comme Claude ou ChatGPT\u00a0?","content":"<p>Oui, lorsque votre compte dispose de la version compl\u00e8te de Fuel AI et que cette fonctionnalit\u00e9 a \u00e9t\u00e9 activ\u00e9e. Elle est en cours de d\u00e9ploiement aupr\u00e8s de clients s\u00e9lectionn\u00e9s. Les outils d\u2019IA se connectent via le serveur Emplifi Fuel MCP au moyen d\u2019une connexion s\u00e9curis\u00e9e par navigateur, sans cl\u00e9 d\u2019API \u00e0 stocker. Un outil connect\u00e9 agit avec exactement les autorisations de l\u2019utilisateur qui l\u2019a connect\u00e9, les administrateurs contr\u00f4lent qui peut en connecter un, et chaque action est enregistr\u00e9e. Les donn\u00e9es renvoy\u00e9es \u00e0 votre outil d\u2019IA sont ensuite r\u00e9gies par votre contrat avec le fournisseur de cet outil, qui n\u2019est pas notre sous-traitant ult\u00e9rieur. Voir l\u2019<a href=\"https:\/\/emplifi.io\/legal\/terms-and-conditions\/\">article 19.5 de nos Conditions g\u00e9n\u00e9rales<\/a>.<\/p>\n"},{"title":"Fuel AI se souvient-il des conversations pr\u00e9c\u00e9dentes\u00a0?","content":"<p>Fuel AI conserve chaque conversation afin que l\u2019utilisateur puisse la rouvrir, et se souvient de tout ce qui a \u00e9t\u00e9 dit au sein d\u2019une conversation. Il n\u2019utilise des \u00e9l\u00e9ments des conversations pr\u00e9c\u00e9dentes d\u2019un utilisateur que si la m\u00e9moire est disponible pour votre compte et que l\u2019utilisateur l\u2019active. La m\u00e9moire est conserv\u00e9e pendant douze mois \u00e0 compter de la date de sa collecte, et l\u2019utilisateur peut la d\u00e9sactiver \u00e0 tout moment. Voir l\u2019<a href=\"https:\/\/emplifi.io\/legal\/terms-and-conditions\/\">article 19.8 de nos Conditions g\u00e9n\u00e9rales<\/a>.<\/p>\n"},{"title":"L\u2019IA est-elle activ\u00e9e par d\u00e9faut, et pouvons-nous la d\u00e9sactiver\u00a0?","content":"<p>Certaines fonctionnalit\u00e9s d\u2019IA, comme l\u2019analyse des sentiments, la priorisation, la traduction et le filtrage de contenu, fonctionnent par d\u00e9faut car elles font partie du fonctionnement du produit. Fuel AI Lite est \u00e9galement activ\u00e9 par d\u00e9faut. Vous pouvez d\u00e9sactiver des fonctionnalit\u00e9s d\u2019IA sp\u00e9cifiques dans les param\u00e8tres de votre compte ou via votre Customer Success Manager, et vous pouvez nous demander de d\u00e9sactiver Fuel AI, y compris Fuel AI Lite, \u00e0 tout moment.<\/p>\n"},{"title":"Comment respectez-vous le r\u00e8glement europ\u00e9en sur l\u2019IA\u00a0?","content":"<p>Nous n\u2019utilisons l\u2019IA pour aucune pratique interdite par le r\u00e8glement europ\u00e9en sur l\u2019IA, et nos fonctionnalit\u00e9s d\u2019IA ne sont pas con\u00e7ues pour les finalit\u00e9s \u00e0 haut risque \u00e9num\u00e9r\u00e9es \u00e0 l\u2019annexe III. <a href=\"https:\/\/emplifi.io\/legal\/terms-and-conditions\/\">Nos Conditions<\/a> d\u00e9finissent la finalit\u00e9 pr\u00e9vue de nos fonctionnalit\u00e9s d\u2019IA et interdisent leur utilisation \u00e0 ces fins, sauf accord \u00e9crit. Notre chatbot IA et Fuel AI indiquent aux personnes qu\u2019elles interagissent avec un syst\u00e8me d\u2019IA, et nous d\u00e9ployons un marquage lisible par machine des textes g\u00e9n\u00e9r\u00e9s par l\u2019IA, conform\u00e9ment \u00e0 l\u2019article 50 et au code de bonnes pratiques de la Commission europ\u00e9enne. Lorsque vous publiez des textes g\u00e9n\u00e9r\u00e9s par l\u2019IA sur des questions d\u2019int\u00e9r\u00eat public, tout \u00e9tiquetage visible exig\u00e9 par le r\u00e8glement rel\u00e8ve de votre responsabilit\u00e9 en tant que d\u00e9ployeur.<\/p>\n"},{"title":"Utilisez-vous l\u2019IA pour prendre des d\u00e9cisions concernant des personnes\u00a0?","content":"<p>Non. Nos fonctionnalit\u00e9s d\u2019IA classent des contenus, r\u00e9digent des textes, r\u00e9pondent \u00e0 des questions et ex\u00e9cutent des t\u00e2ches approuv\u00e9es\u00a0; aucune d\u2019entre elles ne prend de d\u00e9cisions produisant des effets juridiques ou des effets similaires significatifs sur des personnes. <a href=\"https:\/\/emplifi.io\/legal\/terms-and-conditions\/\">Nos Conditions<\/a> interdisent d\u2019utiliser nos fonctionnalit\u00e9s d\u2019IA pour prendre ou \u00e9clairer de mani\u00e8re substantielle des d\u00e9cisions relatives au recrutement, \u00e0 la promotion, au licenciement, \u00e0 la r\u00e9mun\u00e9ration ou \u00e0 l\u2019attribution des t\u00e2ches, ou pour surveiller ou \u00e9valuer les performances de personnes au travail.<\/p>\n"},{"title":"Comment testez-vous l\u2019exactitude et les biais de l\u2019IA\u00a0?","content":"<p>Nous prenons des mesures raisonnables pour tester nos fonctionnalit\u00e9s d\u2019IA en mati\u00e8re d\u2019exactitude et de biais illicites, d\u2019une mani\u00e8re adapt\u00e9e \u00e0 la finalit\u00e9 de chaque fonctionnalit\u00e9, et nous \u00e9valuons chaque mod\u00e8le avant qu\u2019il ne soit modifi\u00e9. Les utilisateurs de Fuel AI peuvent signaler des r\u00e9ponses avec un pouce lev\u00e9 ou un pouce baiss\u00e9.<\/p>\n"},{"title":"Le contenu g\u00e9n\u00e9r\u00e9 par l\u2019IA est-il toujours exact\u00a0?","content":"<p>Non. Comme toute IA, nos fonctionnalit\u00e9s peuvent commettre des erreurs. Veuillez v\u00e9rifier les r\u00e9sultats de l\u2019IA, y compris les synth\u00e8ses, les brouillons et les classifications, avant de vous y fier ou de les publier.<\/p>\n"},{"title":"Nous aiderez-vous pour nos propres analyses d\u2019impact\u00a0?","content":"<p>Oui. Nous fournissons une assistance raisonnable pour les analyses d\u2019impact relatives \u00e0 la protection des donn\u00e9es et \u00e0 l\u2019IA que vous devez r\u00e9aliser, et pouvons partager une synth\u00e8se de notre analyse d\u2019impact relative \u00e0 la protection des donn\u00e9es pour Fuel AI. Sur demande et sous r\u00e9serve de confidentialit\u00e9, nous fournissons les informations sur nos fonctionnalit\u00e9s d\u2019IA dont vous avez besoin pour remplir vos obligations au titre du r\u00e8glement europ\u00e9en sur l\u2019IA.<\/p>\n"},{"title":"Puis-je voir comment fonctionne votre IA\u00a0?","content":"<p>Nous ne partageons pas nos mod\u00e8les ni notre code propri\u00e9taires, mais, sur demande raisonnable et sous r\u00e9serve de confidentialit\u00e9, nous fournissons une documentation sur la finalit\u00e9 de chaque fonctionnalit\u00e9 d\u2019IA, son fonctionnement et les donn\u00e9es qu\u2019elle utilise.<\/p>\n"}],"disclaimer_text":""},{"section_subhead":"","section_headline":"Confidentialit\u00e9 et protection des donn\u00e9es","section_text":"","faqs":[{"title":"Qui est le responsable du traitement de nos donn\u00e9es\u00a0?","content":"<p>C\u2019est vous. Pour les donn\u00e9es que nous traitons pour votre compte, Emplifi agit en tant que votre sous-traitant en vertu de l\u2019<a href=\"https:\/\/emplifi.io\/legal\/terms-and-conditions\/#schedule-c-data-privacy-schedule\">accord de traitement des donn\u00e9es<\/a> figurant dans nos <a href=\"https:\/\/emplifi.io\/legal\/terms-and-conditions\/\">Conditions g\u00e9n\u00e9rales<\/a>. Emplifi est \u00e9galement responsable du traitement pour certaines finalit\u00e9s qui lui sont propres, comme la gestion des comptes utilisateurs et la facturation, la collecte de contenus de r\u00e9seaux sociaux accessibles au public pour Listening et le benchmarking, et la conservation des enregistrements des requ\u00eates, cr\u00e9dits, approbations et retours de Fuel AI afin de mesurer l\u2019utilisation de nos services, de les s\u00e9curiser, d\u2019en assurer le support et de les am\u00e9liorer, comme d\u00e9crit dans notre <a href=\"https:\/\/emplifi.io\/legal\/product-privacy-policy\/\">Politique de confidentialit\u00e9 des produits<\/a>.<\/p>\n"},{"title":"Quelles donn\u00e9es \u00e0 caract\u00e8re personnel traitez-vous\u00a0?","content":"<p>Cela d\u00e9pend des produits que vous utilisez et de la mani\u00e8re dont vous les configurez. L\u2019<a href=\"https:\/\/emplifi.io\/legal\/terms-and-conditions\/#annex-1-specification-of-customer-private-data\">Annexe 1 de nos Conditions g\u00e9n\u00e9rales<\/a> d\u00e9finit les cat\u00e9gories de donn\u00e9es \u00e0 caract\u00e8re personnel et de personnes concern\u00e9es pour chaque produit, et nous ne traitons que ce qui est n\u00e9cessaire pour fournir le service.<\/p>\n"},{"title":"Qui sont vos sous-traitants ult\u00e9rieurs, et comment serons-nous inform\u00e9s des changements\u00a0?","content":"<p>L\u2019<a href=\"https:\/\/emplifi.io\/legal\/terms-and-conditions\/#annex-1-specification-of-customer-private-data\">Annexe 1 de nos Conditions g\u00e9n\u00e9rales<\/a> r\u00e9pertorie chaque sous-traitant ult\u00e9rieur et les lieux de traitement pour chaque produit. Nous vous informons avant d\u2019ajouter ou de remplacer un sous-traitant ult\u00e9rieur, et vous disposez de quinze jours pour vous y opposer pour des motifs raisonnables. Emplifi demeure responsable envers vous de l\u2019ex\u00e9cution des obligations de ses sous-traitants ult\u00e9rieurs.<\/p>\n"},{"title":"Combien de temps conservez-vous nos donn\u00e9es\u00a0?","content":"<p>Nous conservons vos donn\u00e9es, y compris les enregistrements de conversation et d\u2019audit de Fuel AI, les journaux et les sauvegardes, pendant douze mois \u00e0 compter de la date de leur collecte, puis nous les supprimons, sauf si la loi nous impose de les conserver plus longtemps. Vous pouvez configurer une dur\u00e9e plus courte ou nous demander de supprimer des donn\u00e9es plus t\u00f4t et, sur demande, nous confirmons la suppression par \u00e9crit. Voir l\u2019<a href=\"https:\/\/emplifi.io\/legal\/terms-and-conditions\/\">article 11.15 de nos Conditions g\u00e9n\u00e9rales<\/a>.<\/p>\n"},{"title":"Comment prot\u00e9gez-vous les transferts internationaux\u00a0?","content":"<p>Nous prot\u00e9geons les transferts de donn\u00e9es \u00e0 caract\u00e8re personnel en dehors de l\u2019UE, de l\u2019EEE, de la Suisse et du Royaume-Uni au moyen des clauses contractuelles types de l\u2019UE et de l\u2019UK International Data Transfer Addendum, compl\u00e9t\u00e9s par des analyses d\u2019impact des transferts.<\/p>\n"},{"title":"Vendez-vous ou partagez-vous des donn\u00e9es \u00e0 caract\u00e8re personnel\u00a0?","content":"<p>Non. En vertu du California Consumer Privacy Act, nous agissons en tant que votre prestataire de services. Nous ne vendons ni ne partageons les informations personnelles que nous traitons pour votre compte, et nous les utilisons uniquement aux fins commerciales d\u00e9finies dans notre contrat avec vous.<\/p>\n"},{"title":"Comment traitez-vous les demandes des personnes\u00a0?","content":"<p>En tant que responsable du traitement, vous r\u00e9pondez aux demandes de vos utilisateurs et clients, et nous vous aidons \u00e0 le faire. Si nous recevons directement une demande, nous vous la transmettons. Contactez <a href=\"mailto:support@emplifi.io\">support@emplifi.io<\/a> pour obtenir de l\u2019aide concernant toute demande.<\/p>\n"},{"title":"Qui est votre d\u00e9l\u00e9gu\u00e9 \u00e0 la protection des donn\u00e9es\u00a0?","content":"<p>Sarah Jarman est notre d\u00e9l\u00e9gu\u00e9e mondiale \u00e0 la protection des donn\u00e9es et peut \u00eatre contact\u00e9e \u00e0 l\u2019adresse <a href=\"mailto:support@emplifi.io\">support@emplifi.io<\/a>. Notre \u00e9tablissement dans l\u2019UE est Emplifi Czech Republic a.s. Pour toute question concernant le Royaume-Uni, veuillez contacter notre d\u00e9l\u00e9gu\u00e9e \u00e0 la protection des donn\u00e9es \u00e0 la m\u00eame adresse. D\u2019autres contacts pour le Br\u00e9sil, le Qu\u00e9bec et Singapour figurent dans notre <a href=\"https:\/\/emplifi.io\/legal\/product-privacy-policy\/\">Politique de confidentialit\u00e9 des produits<\/a>.<\/p>\n"},{"title":"R\u00e9alisez-vous des analyses d\u2019impact relatives \u00e0 la protection des donn\u00e9es\u00a0?","content":"<p>Oui. Nous r\u00e9alisons des analyses d\u2019impact relatives \u00e0 la protection des donn\u00e9es pour nos produits, y compris nos services int\u00e9grant l\u2019IA et Fuel AI. Elles sont examin\u00e9es par notre d\u00e9l\u00e9gu\u00e9 \u00e0 la protection des donn\u00e9es et mises \u00e0 jour lorsque nous apportons des modifications importantes, et les nouvelles fonctionnalit\u00e9s de Fuel AI sont \u00e9valu\u00e9es avant leur mise \u00e0 disposition. Vous pouvez en demander une synth\u00e8se via cette page.<\/p>\n"},{"title":"Traitez-vous des donn\u00e9es d\u2019enfants\u00a0?","content":"<p>Emplifi est un service destin\u00e9 aux entreprises et ne s\u2019adresse pas aux enfants. Les contenus publics de r\u00e9seaux sociaux que nous traitons pour les clients peuvent inclure de mani\u00e8re incidente des contenus cr\u00e9\u00e9s par des mineurs ou les concernant, et nos outils de mod\u00e9ration aident les clients \u00e0 les g\u00e9rer.<\/p>\n"},{"title":"Qu\u2019advient-il de nos donn\u00e9es \u00e0 la fin de notre contrat\u00a0?","content":"<p>Vous pouvez demander une exportation de votre contenu \u00e0 tout moment pendant la dur\u00e9e de votre contrat ou dans les trente jours suivant sa fin, et nous le supprimons conform\u00e9ment \u00e0 notre dur\u00e9e de conservation de douze mois, ou plus t\u00f4t si vous le demandez. Sur demande, nous confirmons la suppression par \u00e9crit. Voir les <a href=\"https:\/\/emplifi.io\/legal\/terms-and-conditions\/\">articles 11.6 et 11.15 de nos Conditions g\u00e9n\u00e9rales<\/a>.<\/p>\n"},{"title":"Signerez-vous un Business Associate Agreement\u00a0?","content":"<p>Oui. Si votre utilisation d\u2019Emplifi implique des informations de sant\u00e9 prot\u00e9g\u00e9es couvertes par la loi am\u00e9ricaine Health Insurance Portability and Accountability Act (HIPAA), nous pouvons signer un Business Associate Agreement avec vous. Veuillez contacter votre gestionnaire de compte avant tout traitement d\u2019informations de sant\u00e9 prot\u00e9g\u00e9es dans Emplifi.<\/p>\n"},{"title":"Pouvez-vous fournir un accord de traitement des donn\u00e9es\u00a0?","content":"<p>Oui. Notre <a href=\"https:\/\/emplifi.io\/legal\/terms-and-conditions\/#schedule-c-data-privacy-schedule\">accord de traitement des donn\u00e9es<\/a> fait partie de nos <a href=\"https:\/\/emplifi.io\/legal\/terms-and-conditions\/\">Conditions g\u00e9n\u00e9rales<\/a>, disponibles sur <a href=\"https:\/\/emplifi.io\/legal\/terms-and-conditions\/\">emplifi.io\/legal\/terms-and-conditions<\/a>.<\/p>\n"},{"title":"Comment puis-je signaler une pr\u00e9occupation relative \u00e0 la confidentialit\u00e9\u00a0?","content":"<p>Veuillez contacter notre d\u00e9l\u00e9gu\u00e9 \u00e0 la protection des donn\u00e9es \u00e0 l\u2019adresse <a href=\"mailto:support@emplifi.io\">support@emplifi.io<\/a>. Nous examinons chaque pr\u00e9occupation dans les meilleurs d\u00e9lais.<\/p>\n"}],"disclaimer_text":""},{"section_subhead":"","section_headline":"Juridique et contrats","section_text":"","faqs":[{"title":"Quels niveaux de service proposez-vous\u00a0?","content":"<p>Emplifi s\u2019engage sur une disponibilit\u00e9 de 99,5\u00a0% des services SaaS, mesur\u00e9e mensuellement et hors maintenance programm\u00e9e notifi\u00e9e \u00e0 l\u2019avance, avec un d\u00e9lai maximal de premi\u00e8re r\u00e9ponse de trois heures pour les demandes d\u2019assistance envoy\u00e9es pendant les heures ouvr\u00e9es standard (du lundi au vendredi, 24 heures sur 24). Tous les d\u00e9tails figurent dans le <a href=\"https:\/\/emplifi.io\/legal\/terms-and-conditions\/#schedule-a-service-level-agreement\">contrat de niveau de service<\/a> de nos <a href=\"https:\/\/emplifi.io\/legal\/terms-and-conditions\/\">Conditions g\u00e9n\u00e9rales<\/a>.<\/p>\n"},{"title":"Prenez-vous des engagements contractuels concernant l\u2019IA\u00a0?","content":"<p>Oui. L\u2019<a href=\"https:\/\/emplifi.io\/legal\/terms-and-conditions\/\">article 19 de nos Conditions g\u00e9n\u00e9rales<\/a> \u00e9nonce nos engagements\u00a0: nous prenons des mesures raisonnables pour former nos \u00e9quipes aux pratiques d\u2019IA responsable, tester les fonctionnalit\u00e9s d\u2019IA en mati\u00e8re d\u2019exactitude et de biais illicites, r\u00e9aliser les analyses d\u2019impact exig\u00e9es par la loi et vous aider \u00e0 r\u00e9aliser les v\u00f4tres, contracter avec des fournisseurs d\u2019IA \u00e0 des conditions qui prot\u00e8gent vos donn\u00e9es, et vous fournir les informations dont vous avez besoin pour remplir vos obligations au titre du r\u00e8glement europ\u00e9en sur l\u2019IA.<\/p>\n"},{"title":"Pouvons-nous transf\u00e9rer nos donn\u00e9es vers un autre fournisseur\u00a0?","content":"<p>Oui. Vous pouvez nous demander d\u2019exporter votre contenu dans un format standard et lisible par machine, et nos <a href=\"https:\/\/emplifi.io\/legal\/terms-and-conditions\/\">Conditions g\u00e9n\u00e9rales<\/a> incluent les droits de changement de fournisseur que le r\u00e8glement europ\u00e9en sur les donn\u00e9es accorde aux clients dans l\u2019UE et l\u2019EEE.<\/p>\n"}],"disclaimer_text":""},{"section_subhead":"","section_headline":"ESG","section_text":"","faqs":[{"title":"Quelle est l\u2019approche d\u2019Emplifi en mati\u00e8re d\u2019accessibilit\u00e9\u00a0?","content":"<p>Veuillez consulter <a href=\"https:\/\/emplifi.io\/fr\/accessibility\/\">emplifi.io\/fr\/accessibility<\/a>.<\/p>\n"},{"title":"Comment puis-je demander une copie de votre VPAT UE\u00a0?","content":"<p>Veuillez en faire la demande via <a href=\"mailto:support@emplifi.io\">support@emplifi.io<\/a>.<\/p>\n"}],"disclaimer_text":""}]}}],"hero_flex_builder_clone":{"flexible_hero_builder_group":[{"acf_fc_layout":"hero_curved_shape","show_section":true,"hero_curved_shape_group":{"add_animation":false,"lottie_file":false,"image":{"ID":14123,"id":14123,"title":"Magnifying glass focuses on document revealing padlock icon, binary code in tech atmosphere. Data security risk assessment, cyber threat analysis, digital protection and compliance concept.","filename":"hero-emplifi-trust-center-alt.jpg","filesize":740694,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/hero-emplifi-trust-center-alt.jpg","link":"https:\/\/emplifi.io\/fr\/legal\/trust-center\/magnifying-glass-focuses-on-document-revealing-padlock-icon-binary-code-in-tech-atmosphere-data-security-risk-assessment-cyber-threat-analysis-digital-protection-and-compliance-concept-2\/","alt":"Une loupe r\u00e9v\u00e8le un cadenas lumineux au-dessus de donn\u00e9es num\u00e9riques","author":"54","description":"","caption":"Magnifying glass focuses on document revealing padlock icon, binary code in tech atmosphere. Data security risk assessment, cyber threat analysis digital protection and compliance concept.","name":"magnifying-glass-focuses-on-document-revealing-padlock-icon-binary-code-in-tech-atmosphere-data-security-risk-assessment-cyber-threat-analysis-digital-protection-and-compliance-concept-2","status":"inherit","uploaded_to":46175,"date":"2025-04-25 15:58:39","modified":"2026-10-31 12:09:15","menu_order":0,"mime_type":"image\/jpeg","type":"image","subtype":"jpeg","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":813,"height":881,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/hero-emplifi-trust-center-alt-150x150.jpg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/hero-emplifi-trust-center-alt-277x300.jpg","medium-width":277,"medium-height":300,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/hero-emplifi-trust-center-alt-768x832.jpg","medium_large-width":768,"medium_large-height":832,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/hero-emplifi-trust-center-alt.jpg","large-width":813,"large-height":881,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/hero-emplifi-trust-center-alt.jpg","1536x1536-width":813,"1536x1536-height":881,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/hero-emplifi-trust-center-alt.jpg","2048x2048-width":813,"2048x2048-height":881,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/hero-emplifi-trust-center-alt.jpg","fullscreen-width":813,"fullscreen-height":881,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/hero-emplifi-trust-center-alt-22x24.jpg","menu-24x24-width":22,"menu-24x24-height":24,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/hero-emplifi-trust-center-alt-33x36.jpg","menu-36x36-width":33,"menu-36x36-height":36,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/hero-emplifi-trust-center-alt-44x48.jpg","menu-48x48-width":44,"menu-48x48-height":48}},"subhead":"TRUST CENTER","headline":"La confiance, la s\u00e9curit\u00e9 et la confidentialit\u00e9 au c\u0153ur de tout ce que nous cr\u00e9ons","text":"<p>Emplifi aide les marques \u00e0 agir sur les signaux que leurs clients envoient. Cela ne fonctionne que si vous pouvez nous confier vos donn\u00e9es en toute confiance. Cette page explique comment nous les prot\u00e9geons, comment nous utilisons l\u2019IA et les engagements que nous prenons dans notre contrat avec vous.<\/p>\n","button_1":null,"button_2":null,"add_logos":false,"logos_headline":"","logos":false,"video_modal_group":{"add_video":false,"button_text":"","video_type":"youtube","vimeo_embed":"<div style=\"padding:56.25% 0 0 0;position:relative;\"><iframe src=\"https:\/\/player.vimeo.com\/video\/339430037?h=d982fc6177&title=0&byline=0&portrait=0\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture\" allowfullscreen><\/iframe><\/div><script src=\"https:\/\/player.vimeo.com\/api\/player.js\"><\/script>","wistia_embed":"s3lqfi0zn7","youtube_embed":"<iframe width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/GevhhrjhT4s\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe>"}},"image":false,"subhead":"","headline":"","text":"","button_type":"links","button_1":null,"button_2":null,"chat_button_text":"","fallback_button":null}]},"flexible_hero_builder_group":[{"acf_fc_layout":"hero_curved_shape","show_section":true,"hero_curved_shape_group":{"add_animation":false,"lottie_file":false,"image":{"ID":14123,"id":14123,"title":"Magnifying glass focuses on document revealing padlock icon, binary code in tech atmosphere. Data security risk assessment, cyber threat analysis, digital protection and compliance concept.","filename":"hero-emplifi-trust-center-alt.jpg","filesize":740694,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/hero-emplifi-trust-center-alt.jpg","link":"https:\/\/emplifi.io\/fr\/legal\/trust-center\/magnifying-glass-focuses-on-document-revealing-padlock-icon-binary-code-in-tech-atmosphere-data-security-risk-assessment-cyber-threat-analysis-digital-protection-and-compliance-concept-2\/","alt":"Une loupe r\u00e9v\u00e8le un cadenas lumineux au-dessus de donn\u00e9es num\u00e9riques","author":"54","description":"","caption":"Magnifying glass focuses on document revealing padlock icon, binary code in tech atmosphere. Data security risk assessment, cyber threat analysis digital protection and compliance concept.","name":"magnifying-glass-focuses-on-document-revealing-padlock-icon-binary-code-in-tech-atmosphere-data-security-risk-assessment-cyber-threat-analysis-digital-protection-and-compliance-concept-2","status":"inherit","uploaded_to":46175,"date":"2025-04-25 15:58:39","modified":"2026-10-31 12:09:15","menu_order":0,"mime_type":"image\/jpeg","type":"image","subtype":"jpeg","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":813,"height":881,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/hero-emplifi-trust-center-alt-150x150.jpg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/hero-emplifi-trust-center-alt-277x300.jpg","medium-width":277,"medium-height":300,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/hero-emplifi-trust-center-alt-768x832.jpg","medium_large-width":768,"medium_large-height":832,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/hero-emplifi-trust-center-alt.jpg","large-width":813,"large-height":881,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/hero-emplifi-trust-center-alt.jpg","1536x1536-width":813,"1536x1536-height":881,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/hero-emplifi-trust-center-alt.jpg","2048x2048-width":813,"2048x2048-height":881,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/hero-emplifi-trust-center-alt.jpg","fullscreen-width":813,"fullscreen-height":881,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/hero-emplifi-trust-center-alt-22x24.jpg","menu-24x24-width":22,"menu-24x24-height":24,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/hero-emplifi-trust-center-alt-33x36.jpg","menu-36x36-width":33,"menu-36x36-height":36,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2025\/04\/hero-emplifi-trust-center-alt-44x48.jpg","menu-48x48-width":44,"menu-48x48-height":48}},"subhead":"TRUST CENTER","headline":"La confiance, la s\u00e9curit\u00e9 et la confidentialit\u00e9 au c\u0153ur de tout ce que nous cr\u00e9ons","text":"<p>Emplifi aide les marques \u00e0 agir sur les signaux que leurs clients envoient. Cela ne fonctionne que si vous pouvez nous confier vos donn\u00e9es en toute confiance. Cette page explique comment nous les prot\u00e9geons, comment nous utilisons l\u2019IA et les engagements que nous prenons dans notre contrat avec vous.<\/p>\n","button_1":null,"button_2":null,"add_logos":false,"logos_headline":"","logos":false,"video_modal_group":{"add_video":false,"button_text":"","video_type":"youtube","vimeo_embed":"<div style=\"padding:56.25% 0 0 0;position:relative;\"><iframe src=\"https:\/\/player.vimeo.com\/video\/339430037?h=d982fc6177&title=0&byline=0&portrait=0\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture\" allowfullscreen><\/iframe><\/div><script src=\"https:\/\/player.vimeo.com\/api\/player.js\"><\/script>","wistia_embed":"s3lqfi0zn7","youtube_embed":"<iframe width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/GevhhrjhT4s\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe>"}},"image":false,"subhead":"","headline":"","text":"","button_type":"links","button_1":null,"button_2":null,"chat_button_text":"","fallback_button":null}]},"_links":{"self":[{"href":"https:\/\/emplifi.io\/fr\/wp-json\/wp\/v2\/pages\/46175","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/emplifi.io\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/emplifi.io\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/emplifi.io\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/emplifi.io\/fr\/wp-json\/wp\/v2\/comments?post=46175"}],"version-history":[{"count":0,"href":"https:\/\/emplifi.io\/fr\/wp-json\/wp\/v2\/pages\/46175\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/emplifi.io\/fr\/wp-json\/wp\/v2\/pages\/10440"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/emplifi.io\/fr\/wp-json\/wp\/v2\/media\/14041"}],"wp:attachment":[{"href":"https:\/\/emplifi.io\/fr\/wp-json\/wp\/v2\/media?parent=46175"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}