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Selecione Subscribe to updates para receber alertas de incidentes.<\/p>\n"},{"title":"Onde encontro a documenta\u00e7\u00e3o da Emplifi e da\u00a0API?","content":"<p>A <a href=\"https:\/\/docs.emplifi.io\/platform\/latest\/home\/\" target=\"_blank\" rel=\"noopener\">documenta\u00e7\u00e3o da Emplifi<\/a> traz passos de configura\u00e7\u00e3o e guias pr\u00e1ticos para cada produto Emplifi, al\u00e9m das notas de vers\u00e3o. Desenvolvedores podem usar a <a href=\"https:\/\/api.emplifi.io\/\" target=\"_blank\" rel=\"noopener\">documenta\u00e7\u00e3o da API da Emplifi<\/a>. O acesso \u00e0 API est\u00e1 dispon\u00edvel mediante solicita\u00e7\u00e3o para clientes Emplifi, ent\u00e3o pe\u00e7a \u00e0 sua equipe de conta para ativ\u00e1-lo.<\/p>\n"},{"title":"Como minha equipe aprende a usar a\u00a0Emplifi?","content":"<p>A <a href=\"https:\/\/learning.emplifi.io\/\" target=\"_blank\" rel=\"noopener\">Central de Aprendizado<\/a> tem cursos sob demanda, v\u00eddeos tutoriais, guias e certifica\u00e7\u00f5es. Para ver um recurso em a\u00e7\u00e3o antes de treinar sua equipe, experimente os <a href=\"https:\/\/emplifi.io\/product-tours\/\">tours interativos do produto<\/a>.<\/p>\n"},{"title":"Como falo com meu gerente de sucesso do\u00a0cliente?","content":"<p>Preencha o <a href=\"https:\/\/emplifi.io\/connect-with-csm\/\">formul\u00e1rio para falar com seu CSM<\/a>. Um CSM entrar\u00e1 em contato para agendar uma sess\u00e3o, seja para tirar d\u00favidas ou para ajudar voc\u00ea a aproveitar melhor a Emplifi.<\/p>\n"}],"disclaimer_text":"","add_additional_sections":false,"additional_faq_sections":false}},{"acf_fc_layout":"banner","banner_group":{"show_section":true,"headline":"Primeira resposta em at\u00e9 3 horas, de segunda\u00a0a\u00a0sexta.","button":{"title":"Abra um chamado","url":"https:\/\/support.emplifi.io\/hc\/en-us\/requests\/new","target":"_blank"}}}],"hero_flex_builder_clone":{"flexible_hero_builder_group":[{"acf_fc_layout":"hero_curved_shape","show_section":true,"hero_curved_shape_group":{"add_animation":false,"lottie_file":false,"image":{"ID":32956,"id":32956,"title":"AdobeStock_524174897 (1)","filename":"AdobeStock_524174897-1.jpeg","filesize":156247,"url":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/08\/AdobeStock_524174897-1.jpeg","link":"https:\/\/emplifi.io\/pt-br\/adobestock_524174897-1-2\/","alt":"Agente de atendimento ao cliente com headset conversa com um cliente pelo notebook","author":"45","description":"","caption":"","name":"adobestock_524174897-1-2","status":"inherit","uploaded_to":0,"date":"2026-08-18 19:44:54","modified":"2026-10-28 23:32:59","menu_order":0,"mime_type":"image\/jpeg","type":"image","subtype":"jpeg","icon":"https:\/\/emplifi.io\/wp-includes\/images\/media\/default.png","width":1714,"height":1000,"sizes":{"thumbnail":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/08\/AdobeStock_524174897-1-150x150.jpeg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/08\/AdobeStock_524174897-1-300x175.jpeg","medium-width":300,"medium-height":175,"medium_large":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/08\/AdobeStock_524174897-1-768x448.jpeg","medium_large-width":768,"medium_large-height":448,"large":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/08\/AdobeStock_524174897-1-1024x597.jpeg","large-width":1024,"large-height":597,"1536x1536":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/08\/AdobeStock_524174897-1-1536x896.jpeg","1536x1536-width":1536,"1536x1536-height":896,"2048x2048":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/08\/AdobeStock_524174897-1.jpeg","2048x2048-width":1714,"2048x2048-height":1000,"fullscreen":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/08\/AdobeStock_524174897-1.jpeg","fullscreen-width":1714,"fullscreen-height":1000,"menu-24x24":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/08\/AdobeStock_524174897-1-24x14.jpeg","menu-24x24-width":24,"menu-24x24-height":14,"menu-36x36":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/08\/AdobeStock_524174897-1-36x21.jpeg","menu-36x36-width":36,"menu-36x36-height":21,"menu-48x48":"https:\/\/emplifi.io\/wp-content\/uploads\/2026\/08\/AdobeStock_524174897-1-48x28.jpeg","menu-48x48-width":48,"menu-48x48-height":28}},"subhead":"Central do Cliente Emplifi","headline":"Todo o suporte da Emplifi em um s\u00f3\u00a0lugar","text":"<p>Abra um chamado ou confira o status da plataforma em tempo real com um clique. 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