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E-commerce

Emerging Channels and Tech

Grow your audience with one-to-many live video shopping. Meet Emplifi ShopStream.

Live commerce is starting to excite the Retail market, and we’ve been ahead of the game to ensure brands can get the most out of it.
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Topics

    Just some of the awards in our trophy case

    Social Marketing Cloud (Socialbakers)
    Award - Social Marketing Cloud (G2: Leader Winter 2021)
    Award - Social Marketing Cloud (G2: Leader Mid-Market - Winter 2021)
    Award - Social Marketing Cloud (G2: Leader Enterprise - Winter 2021)
    Award - Social Marketing Cloud (G2: Leader Asia-Pacific - Winter 2021)
    Award - Social Marketing Cloud (SaaSWorthy: Top 20 Most Popular Software for Social Media Management - Q1 2021)

    Market Leader Featured Customers

    Service Cloud
    Award - Service Cloud (G2: Momentum Leader - Winter 2021)

    VoC

    Award - Service Cloud (G2: High Performer Enterprise - Winter 2021)

    VoC

    Award - Service Cloud (G2: High Performer - Winter 2021)

    VoC

    Award - Service Cloud (American Business Awards - 2020 Steve Winner - Bronze)

    Bot

    Award - Service Cloud (AI Breakthrough Award - 2020)

    Bot

    Award - Service Cloud (Frost & Sullivan - 2020 Best Practices Award)

    Bot/Agent

    Award - Service Cloud (Big Innovation - 2019)

    Bot

    Award - Service Cloud (Customer Contact Center Technology Award - 2019)

    Agent