Feeling the confusion with Khoros? Compare Khoros vs. Emplifi | Emplifi

Emplifi CX Cloud
Emplifi gives you everything a modern enterprise needs to close the CX gap.
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Emplifi CX Cloud
Social Marketing Cloud
Social media analytics
Social listening and intelligence
Social media management
Community management
Emplifi Care
Content management
Scheduling and publishing
Influencer marketing
Pricing
Social Commerce Cloud
Live Advisor
Live Stream
Social user-generated content
Ratings and reviews
Conversational commerce
Social shop synchronization
Emplifi Care
Analytics, reporting & insights
Service Cloud
Agent empowerment tools
AI chatbots and self-service
Knowledge management
Email automation
Voice of Customer tools
Customer insights and BI
Omnichannel service
Customer success stories
Emplifi is helping global brands and agencies transform marketing, commerce, and care experiences, and achieve business results.
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Customer success stories
Delta Air Lines
$2 million+ saved in support and operations costs
Major League Soccer
61% increase in social media engagement with conversation-first content
Daily Burn
60-minute faster response time to incoming social media messages
Resource center
Your resource center for everything marketing, customer service, and CX
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Resource center
Emplifi CX Index
Get powerful insights to fuel your social media marketing and care strategies.
Emplifi Webinars
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About us
Emplifi provides brands with insights needed to empathize with customers and amplify the right experiences.
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Leave the chaos of Khoros behind. Here are just some of the other reasons to make the switch.

Khoros

Emplifi Social Marketing Cloud

Engineered from the ground up as a social media marketing cloud

Clear UI with non-overlapping tools and features

Comprehensive, real-time social analytics

Standard and custom real-time reporting

Integrated Social Chatbot

Zoom integration in Community

Integrated social commerce

Crisis management through integrated social listening

Integrated social Voice of Customer (VoC)

Price by profile, not by user

Dedicated post-sale customer success management and support

Just some of our clients seeing results from Emplifi Social Marketing Cloud

Just some of our recent awards

Social Marketing Cloud

Award - G2 Crowd Leader (Fall 2022)

Award - G2 Crowd Leader - Enterprise (Fall 2022)

Award - Social Marketing Cloud (MarTech Breakthrough Award 2022)

Social Commerce Cloud

Service Cloud

Award - Service Cloud (G2: Leader - Fall 2022) - Experience Management

Award - Service Cloud (G2: High Performer Enterprise - Fall 2022) - Experience Management

Award - Service Cloud (AI Breakthrough Award - 2020) - Bot

Emplifi CX Cloud

Knowledge

Company