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Introducing Emplifi Fuel: A solution to revolutionize how you organize, plan, and execute. Read more.

The best social media management platform for marketing, commerce, and care

Streamline and scale your social media operations with Emplifi’s AI-powered platform. Discover why your peers voted us the best partner to create seamless, digital customer experiences.

The most innovative companies use Emplifi:
SOCIAL AT SCALE

Connect every customer touchpoint to increase engagement, revenue, and loyalty

Customer behaviors continuously shift, and that puts pressure on any brand to keep up. Whether your team is small or widely distributed, our social media management platform scales to meet your business goals across social media marketing, commerce, and care. We offer modular yet integrated solutions to connect every digital touchpoint across geography, channel, and products so that, as customers evolve, so can you.

Social Marketing

20,000 brands use Emplifi to power social media marketing

Social Commerce

Achieve 4x the revenue in half the time

Social Customer Care

Meet the customer in their channel of choice

Service Management

Customizable consumer service

CUSTOMER SUCCESS STORIES

Explore our impact for customers with these case studies

Hand holding Stanley cup
"Emplifi is by far the best in terms of integration with other tech providers. The dashboard itself provides a really robust analytics system that’s really easy to use – and the Emplifi team is amazing with support if we have any issues."
Lynna Kim Ecommerce Manager at Stanley
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woman playing with dog
freshpet logo
As our brand continues to grow, more and more consumers prefer to engage in the digital space, versus more traditional channels like phone or email. Emplifi Chatbot as helped to streamline our processes.
Lisa Diehl Director, Consumer Care
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"For Bath & Body Works, embracing digital transformation was essential. It’s more than just using technology as a tool. It’s about speaking the language of our times to connect deeply with our customers. It’s the blend of technology and personal touch that defines our customer success experience."
Mahmoud Zammar Marketing Executive, Bath & Body Works
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football on a field
arizona cardinals logo
"The numbers behind every piece of content or post provides insight into what people are most interested in, which helps us make better, more informed decisions. With Emplifi, we can keep a finger on the pulse of what fans are looking for, what's working, and what's not."
Zach Galia Director of Digital Content, Arizona Cardinals
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"With Emplifi, we’ve been able to set more realistic KPIs, understand different metrics like engagement rate per reach or followers, and optimize campaigns more effectively. The platform has boosted our productivity by 40% by consolidating all data on a single platform, allowing us to pull comprehensive reports with just a few clicks."
Karen Libao Senior Social Media Manager Team Lead, Digitalfarm
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cosmopolitan hotel room
THe cosmopolitan logo
"It’s a huge miss if you aren't capitalizing on UGC that exists out there for your brand. Emplifi is easy to use to permission content and then distribute it across multiple touchpoints digitally. Emplifi is an invaluable resource."
Lindsey Riggs Director of Digital Marketing, The Cosmopolitan of Las Vegas
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"Being able to use technology that allows customers to experience that and see it is just a big advantage for us on the website in order to help find the right product for the customer and get them to convert."
Graham Wilson Director of Digital and Omni Channel, Bensons for Beds
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Emplifi for Industries

Brands worldwide choose Emplifi

Whether you’re an agency supporting thousands of brands, a direct-to-consumer retailer, or one of the biggest consumer brands in the market, your social media management is in good hands with Emplifi.

Agencies

Agencies must deliver measurable results and scalable campaigns for their clients. By using Emplifi, they can unlock richer insights and efficiently manage social strategies across multiple brands, driving growth and maximizing ROI for every client.

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Consumer Packaged Goods

CPG brands must stay on top of consumer trends and respond quickly to audience feedback. Emplifi empowers these brands to create personalized experiences that foster lasting loyalty while delivering campaigns that resonate and engage consumers in meaningful ways.

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Sports

Fan engagement drives the energy behind sports brands, and Emplifi gives them the tools to deliver interactive, real-time social experiences. By creating a stronger connection between the team and the fans, sports brands can boost loyalty and extend their reach.

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Media & Entertainment

Whether it’s building fan communities or amplifying content, media and entertainment brands benefit from leveraging social insights to create deeper connections with their audience. Emplifi helps these brands keep their finger on the pulse of their fans.

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Restaurants

Restaurants need to build trust and loyalty by engaging with customers where they are. With Emplifi, brands can effectively manage reviews, respond quickly to feedback, and showcase their promotions, driving not just online engagement but real-world visits.

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Retail & eCommerce

Retail and eCommerce brands thrive when they create seamless, personalized shopping journeys. With Emplifi, they can effortlessly boost conversions and enhance customer satisfaction by integrating UGC, social media marketing, and real-time engagement across every touchpoint.

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Travel & Hospitality

In the travel and hospitality industry, every interaction counts. Brands use Emplifi to elevate guest experiences through personalized social engagement, quickly resolve customer concerns, and turn travelers into brand advocates.

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Increase revenue and loyalty at scale with a unified solution for social media management

Insights from Emplifi

Explore our latest blogs and comprehensive guides designed to help you master customer experience strategies and drive growth.

The 2025 social media benchmarks report

Stay ahead of social media trends with exclusive data from thousands of brands in this must-have report. Discover what’s working, what’s...
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The social media maturity journey guide

No organization can afford to stay still in today's world. This guide contains all the tips you need to mature in your social evolution.
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The Forrester Wave evaluation of social suite providers

Forrester identified the most significant social suite providers and named Emplifi a Leader. Download your copy to learn why and how each provider...
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Ready to transform your social media efforts?

Emplifi helps boost efficiency, increase revenue, and scale your social media — whether you have a small team or a complex product. Want to see how? Let’s talk today.

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What can you expect?

  • A partner who cares about your strategy and objectives
  • Live demo showing how we differentiate from the pack
  • No pressure, just advice
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Outpace your competition with easy-to-use, innovative solutions

We’re recognized as a market leader in innovation, customer support, and ease of use from these organizations.