Make the most of your audience on social.

20,000+ brands trust Emplifi

  • Audi logo
  • Domino's logo
  • Delta-260x173
  • Bath-and-Body-Works-625x417
  • Miele logo
  • Kimpton Hotels & Restaurants

The all-in-one platform empowering teams across the organization to drive real results on any digital or social channel

Social Marketing Leaders
Commerce Leaders
Customer Care Leaders
Social Marketing Leaders

Emplifi Social Marketing Cloud

Replaces: Hootsuite, Sprinklr, Sprout Social

Research, schedule, and publish engaging content on all popular social media platforms from one intuitive, industry-leading interface.

  • Boost publishing efficiency with AI-fueled automation (including GPT-3 support)

  • Make quicker decisions with real-time insights

  • Elevate brand authenticity with best-in-class UGC tools

  • Unify your teams using streamlined workflows

Commerce Leaders

Emplifi Social Commerce Cloud

Replaces: Bambuser, Bazaarvoice, Whisbi

Connect and convert today’s shoppers with the personalized experiences they crave — where they want, how they want.

  • Boost revenue and CSAT with one-to-one live video shopping and live customer care

  • Maximize your reach with one-to-many livestream events

  • Elevate brand authenticity with best-in-class UGC tools

  • Accelerate the buying process with strategically-placed ratings and reviews

Customer Care Leaders

Emplifi Service Cloud

Provide exceptional customer service, care, and support across your social and digital channels.

  • Support your agents with easy-to-use tools and next best actions

  • Help customers to help themselves with omni-channel chatbots

  • Make customer-centric decisions with voice of customer surveys

  • Measure and manage CX KPIs with advanced analytics

Solutions to support your specific needs

Industries

Industry Solutions

Use cases

Use Case Solutions

Don’t just take our word for it

Stanley (Transparent - Top aligned)

Customer ratings and reviews

Jones Soda (Transparent - Top aligned)

User-generated content (UGC)

Currys (Transparent - Top aligned)

Live video shopping and care

Mercedes-Benz (Transparent - Top aligned)

Voice of the Customer (VoC)

Emplifi by the numbers

180%

increase in engagement rate on Instagram

Kapten & Son logo

20%

increase in online average order value (AOV)

Bensons for Beds logo

40%

reduction in call center volumes

Top image: Freshpet

Even more social proof about the Emplifi platform

Source: TrustRadius.com

Outpace your competition with easy-to-use, innovative solutions

  • Emplifi - TrustRadius Best of 2023 Badge
  • Emplifi - TrustRadius Best Value for Price 2023 Badge
  • MarTech Breakthrough Awards 2023 - Emplifi (Influencer Marketing Innovation Award)
  • Emplifi -  AI Breakthrough Awards 2023 - Best Text Generative AI Solution
  • Award - G2: Leader (Fall 2023)
  • Award - G2: Users Love Us
  • Book a personalized demo

    See how Emplifi can help you drive more results on your social and digital channels.
    Emplifi Request a Demo Desktop

    Emplifi Helps Dine Brands Global Reduce Direct Message Response Times and Integrate Google Reviews

    Emplifi Helps Dine Brands Global Reduce Direct Message Response Times and Integrate Google Reviews

    Ohad Hecht

    Emplifi Appoints Ohad Hecht To CEO Role As Company Moves Into Accelerated Growth Mode

    Press: Forrester Consulting Recognizes Emplifi as a Core Industry Player Among Social Suite Vendors

    Emplifi Recognized Among Notable Vendors in Social Suite Landscape Report by Independent Research Firm

    Emplifi - TrustRadius Best of 2023 Award

    Emplifi Social Marketing Cloud Recognized by TrustRadius ‘Best Of’ Awards 2023

    Emplifi Quarterly Product Momentum Q4 2023

    Emplifi releases product innovations for the holiday season; ahead of 2024 commerce technology assessments

    Emplifi Press: Emplifi Social Commerce Cloud Helps Brands Make Social More Shoppable, Combining Social and Ecommerce Strategies To Drive Revenue

    Emplifi Social Commerce Cloud Helps Brands Make Social More Shoppable, Combining Social and Ecommerce Strategies To Drive Revenue

    Emplifi Press - Emplifi Receives Two 2023 Contact Center Technology Awards from CUSTOMER Magazine

    Emplifi Receives Two 2023 Contact Center Technology Awards from CUSTOMER Magazine

    Emplifi AI Breakthrough Award 2023 - Best Text Generative AI Solution

    Emplifi AI Composer Wins Top Honors as "Best Text Generative AI Solution" in 2023 Artificial Intelligence Breakthrough Awards

    Emplifi Customer Experience Statistics 2024

    Top 35+ customer experience statistics to know in 2024

    Emplifi Press:  Report Reveals Untapped Opportunities for Influencer Marketing in Key Industries

    The State of Influencer Marketing 2023

    Emplifi Authenticity Infographic

    [Infographic] How customers pursue authenticity on the path to purchase and loyalty

    Emplifi - How to use AI marketing tools to increase efficiency and boost results

    How to use AI marketing tools to increase efficiency and boost results

    Emplifi Press: Emplifi Reveals Nearly 90% of Consumers Say Customer Ratings and Reviews Have the Biggest Impact on Purchasing Decisions

    [Report] Meeting the demands of the modern customer: A deep dive into the importance of social influence

    Top image: How to deploy social proof within your marketing strategy

    How to deploy social proof within your marketing strategy