The page you requested is not available in your language.

Emplifi named a leader in The Forrester Wave Social Suites. Access the report.

Questions to Ask Social Media Listening Tool Providers

Checklist: Ask these 7 questions to your social media listening tool provider

Want to make sure you're getting the most our of your tool, or thinking about making a switch? This checklist will help.

Billions of conversations happen on social media daily, and having a solid social listening structure in place is a must-have for any brand so that they don't miss out on key conversations and mentions.

However, doing it all manually — especially with social media manager's workloads heavier than ever — is not an option, which is where social media listening tools come in.

With so many options available, choosing the right listening tool for your needs can be tricky. To help find the right tool for you, we've prepared this handy checklist to help guide your next conversations with your existing listening tool provider or others that you may be checking out:


Download this checklist here


At Emplifi, we understand the importance of social listening to your brand's success in today's growing social media landscape. Book a demo today to see how Emplifi can provide a listening tool that can meet your specific needs via an all-in-one platform that integrates data from all your channels in one place.

More social insights and news from Emplifi

Emplifi Tool kit — Visual Storytelling

[Tool Kit] Visual storytelling on social media

Hero Image Why your brand needs social media monitoring Generate top image

Social media monitoring: Why your brand needs it

Why social media is the key to customer engagement

Why social media is the key to customer engagement

Emplifi - How travel brands can get ready for summer season

6 ways travel brand social teams can get ready for the summer season

Emplifi - Best Times to Post on Social Media

The best times to post on social media in 2024

Top image: 9 ways that sustainability can drive social media success on Earth Day

9 ways that sustainability can drive social media success on Earth Day

Emplifi Social Media Benchmarks 2024

The social media benchmarks to guide your 2024 strategy

Article: The social media marketer’s guide to video engagement strategy

The social media marketer’s guide to video engagement strategy

Top image: Personalized marketing guide

Personalized marketing on social media: The ultimate guide

Emplifi - Social Media Predictions for 2024

Emplifi’s 2024 Outlook: Social Shopping, Messaging Apps, Video Content, And More Will Become Integral To Brand Marketing Strategies

Emplifi - TrustRadius Best of 2023 Award

Emplifi Social Marketing Cloud Recognized by TrustRadius ‘Best Of’ Awards 2023

Hero: The top social media management platforms of 2024

The 13 best social media management tools in 2024

Emplifi: Top Social Media Conferences for Social Media Marketers To Attend

10 social media conferences you should attend in 2024

Top image: 4 best practices for brands to use AI in social media

4 best practices for brands to use AI in social media

Emplifi - How to use AI marketing tools to increase efficiency and boost results

How to use AI marketing tools to increase efficiency and boost results

Emplifi newsletter

Sign up for the latest insights and best practices to elevate your social marketing, commerce, and care.