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Emplifi named a leader in The Forrester Wave Social Suites. Access the report.

social commerce

Maximize revenue with social commerce

Differentiate your brand and drive sales with authentic, shoppable content by leveraging the power of user-generated content, customer ratings & reviews, and live video shopping. Enhance customer trust and engagement by showcasing real experiences and enabling seamless, interactive shopping experiences.

140%+ increase in average order volume

Double conversions

6X repeat site visits

25% decrease in content creation costs

UGC
Ratings & Reviews
Live Advisor
Influencers
Unified Analytics

UGC

Build a library of brand-ready visual content to boost engagement and foster authentic connections with your audience.

AI Capabilities

Leverage advanced AI image recognition to power visual search and effortlessly automate product tagging — enhancing user experience and increasing efficiency.

Publisher Integration

Simplify how you schedule and distribute UGC across digital channels with seamless publisher integration.

Customizable Display

Design dynamic galleries, carousels, and interactive UGC experiences for your digital platforms to captivate and engage your audience.

Content Curation

Use automated workflows to efficiently reach out to content creators for rights approval, ensuring seamless content curation and management.

Ratings & Reviews

Collect, manage, and display high-quality product reviews, Q&As, checkout comments, and seller ratings that drive conversions and engagement at the point of purchase.

Automated Collection

Effortlessly collect and organize customer feedback from multiple channels, allowing you to easily filter and respond to reviews for better engagement.

Fast Loading Speed

Ensure fast website performance with lightweight widgets that have minimal impact on page load times.

Enhanced Integration

Seamlessly integrate reviews into your email, SMS platforms, mobile apps, and loyalty programs to enhance customer interactions.

Advanced Moderation

Streamline review management with advanced moderation tools, including language filtering, content tagging, and professional moderation services.

Live Advisor

Bring the in-store experience to your customers at home by allowing agents in physical locations to enhance online shopping with high-quality video and audio calls, delivering expert knowledge and personalized service digitally.

Intelligent Routing

Schedule posts on seven networks, each with tailored content and timing.

Real-Time Analytics

Gain deep insights into customer interactions and agent performance with real-time analytics to enhance service and decision-making.

In-Call Capabilities

Create dynamic sales opportunities during calls with shoppable videos, add-to-cart functionality, and a recommendations carousel.

Mobile Access

Empower your support teams with a mobile-friendly interface that enables them to manage customer interactions and respond to queries on the go.

Influencers

Find the right influencers, build brand awareness, and track your performance. Measure your ROI to see the true impact of each partnership.

AI Influencer Discovery

Harness AI to discover influencers that perfectly align with your brand goals from a database of over 30 million influencers.

Product for posts

Easily send products to your top influencers to create impactful reviews and kickstart community-driven content.

Campaign Management

Organize top choices in influencer collections, create custom validation stages for faster approval, and track progress.

Campaign Reporting

Track the ROI of each influencer and campaign in real-time — from awareness through to conversion.

Unified Analytics

Bring all your social media data together in one place. Gain a complete, customized picture of your social marketing activities with AI-powered insights to refine your strategy.