Emplifi Summit '21

Join us November 3-4, 2021 to discover how to create infinite experiences during Emplifi's biggest CX event of the year.

Helping 7,000+ brands close the customer experience gap

One platform. Infinite powerful experiences across the customer journey.

Social Marketing Cloud


Social Commerce Cloud


Service Cloud


Why Emplifi? By the numbers.


years at the forefront of CX and social media.


monthly interactions Emplifi helps brands handle on social media.


social media profiles monitored to power brands’ social strategy.


daily VoC data points analyzed to power CX action.

Customer experience solutions that deliver results
$2 million+ saved in support and operations costs
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61% increase in social media engagement with conversation-first content
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60-minute faster response time to incoming social media messages
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Experienced time savings totaling 145 working days per year.
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The latest news and insights from Emplifi
Domino’s Selects Emplifi to Deliver Real-Time Social Media Engagement
Emplifi’s CX platform helped Domino’s elevate its customer experience by increasing its agents’ overall efficiency.
Emplifi Acquires Live Commerce Software Provider Go Instore to Enable In Store Experiences Online
Acquisition of live commerce software pioneer Go Instore will give B2C brands faster connection-to-conversion experiences in-store and online.
[Guide] Improving experiences across the customer journey using messaging channels
Instant, efficient, and convenient: all things the modern consumer demands from their experiences. For brands, messaging channels play a key role in meeting these expectations. Learn more in this guide, and how brands can get the most these channels.
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See how Emplifi can empower your business to elevate the customer experience