AI-powered social media management platform

Emplifi makes teams of 5 run like 50 — for enterprise brands that publish, sell, and serve customers on social.

Connecting the three is what we call Autonomous Customer Experience (A-CX).

What is Emplifi?

Emplifi is the AI-powered social media management platform trusted by 22,000 enterprise brands to publish content, listen to the voice of the customer, sell products, and resolve customer care cases autonomously. Our three best-in-class solutions share one unified intelligence layer to supercharge your brand’s growth.

Social Marketing

Run everything from global social media publishing, dynamic scheduling, to analytics in one place. Create new on-brand content, schedule posts at the perfect time, and manage your approval workflows. With automated UTMs & tagging, every social post is traceable and sorted automatically.

Publish to every major social channel

Use AI to draft, schedule, and optimize posts

Listen with top-notch social intelligence

Hear TikTok, Reddit, and every digital comment everywhere at once

Engage your audience everywhere

Track sentiment, generate on-brand reply suggestions

Social Commerce

Boost sales by giving your consumers reviews they trust and shoppable content where they’re already scrolling. Emplifi automatically grabs the best photos and videos about your product, then drops them directly onto your product pages so consumers can shop them right there. We do the work of 5 eCommerce tools, so you only need one.

Automatic product tagging drives revenue

AI-assisted visual search matches customer photos to specific SKUs, then makes them shoppable

Ratings & Reviews close the sale

Syndicate reviews across a 600+ retailer network

Live Advisor

Connect shoppers with product experts via live video

Social Care

See every DM, comment, and review in one inbox, then turn each conversation into a CRM case instantly without copy-pasting. It’s the fastest way to give every customer a real response, right where they’re already talking to you.

One inbox handles every social and messaging channel

Respond to DMs, comments and reviews from the same spot

Support at the speed of social

Resolve issues immediately, before they escalate

Connect your CRM

Turn any conversation into a case instantly

Ready to fuel your teams with A-CX?

Discover what Emplifi can do for you. We turn small teams into large ones, and large teams into well oiled machines, but either way, we offer the rocket ship, you just need to jump on.

What can you expect?

A live walkthrough of Emplifi Fuel tailored to your specific social marketing, commerce, and care needs
A benchmark of how your brand performs against peers in your industry
A partner who understands your business, and 22,000 others
A concrete action plan to go from disjointed teams to A-CX

Get a demo

AI visibility through social media: How to get your brand cited by AI Overviews and LLMs

AI-powered social media management platform

Social Media Management

Use the latest AI technology to power & govern your social at scale

Autonomous CX

What is Emplifi?

Run every part of your social publishing, scheduling and listening from one place

Turn user-generated content into orders, while leveraging Ratings & Reviews

Reply faster and catch problems early with one unified inbox for DMs, comments, and mentions

Our Solutions

Find the service you need