Solutions
Emplifi is there to help you take on any marketing, commerce, or care challenge with confidence.
Learn More
Solutions
For Social Marketing Leaders
Emplifi Social
Content velocity and visibility
Influencer marketing optimization
Brand reputation management
Customer intelligence
Competitive benchmarking
For Commerce Leaders
Shoppable UGC
Ratings and reviews syndication
One-to-one livestream video
One-to-many livestream shopping
Dark store optimization
For Customer Care Leaders
Digital customer self-service
Case management efficiency
Crisis management
Voice of Customer collection
Advanced CX analytics
Emplifi CX Cloud
Emplifi gives you everything a modern enterprise needs to close the CX gap.
Learn More
Emplifi CX Cloud
Social Marketing Cloud
Content Hub
Publisher
Community
Listening
Unified Analytics
UGC
Influencers
Care
Plans
Social Commerce Cloud
UGC
Influencers
Ratings & Reviews
Live Advisor
Live Stream
Plans
Service Cloud
Agent
Bot
Knowledge
Email Virtual Assistant (EVA)
VoC
Service Analytics
Plans
Customer success stories
Emplifi is helping global brands and agencies transform marketing, commerce, and care experiences, and achieve business results.
Learn More
Customer success stories
Delta Air Lines
$2 million+ saved in support and operations costs
Hardee's
8M+ impressions and 8,000 new followers with just one Tweet, thanks to social listening and spike alerts
Stanley
100% increase in the amount of customer reviews collected
Resource center
Your resource center for everything social marketing, commerce, and customer care
Learn More
Resource center
Emplifi Webinars
Get the latest insights on social media marketing, social commerce, live commerce, and CX, straight from the experts.
Emplifi Blog
Get up to speed on the latest trends, tips, and best practices to power your CX strategy.
Community Corner
A space for our community to get the latest insights — directly from experts in the Emplifi community.
About us
Emplifi provides brands with insights needed to empathize with customers and amplify the right experiences.
Learn More
About us
Get started
Leadership
Partners
Media & Press
Events
Careers
Contact us
Privacy and legal
Trust Center

Close the CX gap with Emplifi. Request your personalized demo to see how.

Thousands of innovative brands rely on Emplifi to optimize experiences across the customer journey.

screenshot of social listening dashboard interface

Social Marketing Cloud

Social Commerce Cloud

Service Cloud

Just some of our recent awards

Emplifi CX Cloud

Social Marketing Cloud
Social Commerce Cloud
Service Cloud

Knowledge

Resources
Customer Stories
Industry Benchmarks
Emplifi CX Index
Documentation
Key Terms Glossary

Company

About us
Trust Center
Leadership
Media & Press
Events
Careers
Contact us
Emplifi Learning
Empathy, amplified.™

footer image

Website privacy policy
Product privacy policy
Terms of use
Report a violation
Whistleblowing
Modern slavery statement

© 2020-2024 Emplifi Inc. All rights reserved. Emplifi™ and Empathy, amplified.™ are trademarks of Emplifi Inc. All product names and logos are trademarks or registered trademarks of their respective owners.