The page you requested is not available in your language.

Better understand your audience and improve customer experiences

Customer intelligence solutions for marketing organizations

Emplifi Customer Intelligence Solution

With Emplifi's customer intelligence solutions, gain real-time insights that give you a better understanding of your target audience, and use these insights to create more effective marketing strategies, improve customer experiences, and drive better business decisions.

Keep a pulse on your brand’s reputation

Emplifi Customer Intelligence Solution - Keep a pulse on your brand's reputation

Route customer messages to the right teams

Emplifi Customer Intelligence Solution - Route customer messages to the right teams

Better understand your audiences using the power of AI

Emplifi Customer Intelligence Solution - Better understand your audiences using AI

Flexible reporting in one click

Emplifi Customer Intelligence Solution - Flexible reporting in one click

Collect feedback, anywhere your customers are

Emplifi Customer Intelligence Solution - Collect feedback anywhere

Just some of the brands being empowered by the Emplifi Social Marketing Cloud

  • Vivo Logo
  • Domino's logo
  • Benefit Cosmetics logo
  • ASUS logo
  • Miele logo
  • Hardee's logo

Request a personalized demo

See how Emplifi’s customer intelligence solutions can help power your marketing CX strategies.
Request a Demo of Emplifi Social Marketing Cloud
Emplifi: Why a unified data analytics tool is a must-have for actionable customer insights

Why a unified data analytics tool is a must-have for actionable customers insights

Emplifi Blog: How unifying social media analytics can benefit your brand

How unifying social media analytics can benefit your brand

Emplifi Customer Experience Statistics 2024

Top 35+ customer experience statistics to know in 2024

Why social media is the key to customer engagement

Why social media is the key to customer engagement

Top image: The importance of data security in building brand trust

The importance of data security in building brand trust

EMP366 Social Media Benchmarks 2024 625x417

[Report] 2024 Social Media Benchmarks

Just some of our recent awards

MarTech Breakthrough Awards 2023 - Emplifi (Influencer Marketing Innovation Award)
Emplifi -  AI Breakthrough Awards 2023 - Best Text Generative AI Solution
CUSTOMER Contact Center Technology Award 2023
TrustRadius Top Rated 2024 Badge
G2 Badge: Leader Enterprise Spring 2024
Logo - G2: Highest User Adoption (Spring 2024)
Logo - G2: Easiest Admin Mid-Market (Spring 2024)
Logo - G2: Enterprise Leader EMEA (Spring 2024)
Award - G2: Users Love Us