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Optimize your dark stores through the power of live video

Boost conversion rates and enhance customer support

Emplifi Dark Stores Optimization Solution

Dark stores allow retailers to use space and staff they already have to engage with shoppers in real-time. Through one-to-one or one-to-many video calls, Emplifi helps brands sell more by reducing cart abandonment rates and taking customers from browsing to buying.

Reach new audiences and create personalized shopping experiences

Emplifi Dark Stores Optimization Solution - Reach new audiences and create personalized shopping experiences

Enhance the overall customer experience

Emplifi Dark Stores Optimization Solution - Enhance the overall customer experience

Launch a livestream to showcase your products to a wider audience

Emplifi Dark Stores Optimization Solution - Livestream to showcase products to wider audiences

Gain deeper insight into product performance 

Emplifi Dark Stores Optimization Solution - Deeper insights into product performance

Powering live commerce for some of the world's top brands

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  • iRobot Logo
  • Ribble logo
  • Bensons for Beds Logo
Currys logo
"By leveraging the Live Advisor technology for RepairLive, we’re able to provide our customers with access to fast, efficient support without them or their tech having to leave the house."
Currys

Gillian Geraghty

Ecommerce and Omnichannel Director

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Request a personalized demo

See how Emplifi can help optimize your dark stores, boost your conversion rates, and elevate your customer support.
Request a personalized demo of Emplifi Social Commerce Cloud

Emplifi resources you might find interesting

Benefits of Live Commerce

8 unmistakable benefits of live commerce for you and your customers

Emplifi - The Total Economic Impact™ Of Emplifi Live Commerce

The Total Economic Impact™ of Emplifi Live Commerce

EMP029-Live Commerce & Dark Stores 625x417

Why brands with dark stores should consider live commerce

Just some of our recent awards

MarTech Breakthrough Awards 2023 - Emplifi (Influencer Marketing Innovation Award)
Emplifi -  AI Breakthrough Awards 2023 - Best Text Generative AI Solution
CUSTOMER Contact Center Technology Award 2023
TrustRadius Top Rated 2024 Badge
G2 Badge: Leader Enterprise Spring 2024
Logo - G2: Highest User Adoption (Spring 2024)
Logo - G2: Easiest Admin Mid-Market (Spring 2024)
Logo - G2: Enterprise Leader EMEA (Spring 2024)
Award - G2: Users Love Us