Boost CSAT and shrink costs with digital self service
Help customers help themselves with AI-powered chatbots
Go beyond web-based chatbots and extend your investment to provide digital self-service in flexible, innovative ways, from messenger bots that send recurring notifications, to mobile app bots, all the way to voice-based virtual assistants.
Increase operational efficiency, and boost call and digital deflection
Support service, care, and commerce with conversational AI
Digital-first brands leverage messenger apps, powered by bots
Multi-lingual support across channels
Request a personalized demo
See how Emplifi can help you boost CSAT using AI chatbots and digital self-service.
Emplifi resources you might find interesting
Why your brand needs a UGC platform
Modern consumers crave authentic content which means you need a way to collect, manage, and share user-generated content (UGC). Let’s explore why a UGC platform is the missing piece for your digital marketing strategy.
Bots: The top 3 things you should consider to deliver next-level CX
Digital self-service remains a top CX priority for both customers and brands. So, what should you look for when launching a bot for the first time, or refreshing your bot strategy?
The Total Economic Impact (TEI) of Astute Bot (now Emplifi Bot)
Emplifi commissioned Forrester Consulting to examine the potential return businesses may realize with Astute Bot (now Emplifi Bot). Learn how it helped a retailer achieve 301% ROI, $200K+ in new sales, and higher customer satisfaction.
