Our customer success stories

Major League Soccer

Major League Soccer drove a 61% increase in social media engagement with conversation-first content using insights provided by the Emplifi Social Marketing Cloud.

Daily Burn

Daily Burn decreased response times to incoming questions (60 minutes) and direct messages (-98%) with automated solutions powered by Emplifi.

Mercedes-Benz

Mercedes-Benz elevated the online experience for their website visitors using targeted insights and feedback collected using Emplifi VoC.

UFC

UFC tuned into the needs of their audiences to deliver engaging content during the pandemic by leveraging Emplifi insights.

Land O’Lakes

Land O’Lakes Dairy Foods leveraged Emplifi to help them engage consumers via Facebook Live.

Bath & Body Works Arabia

Bath & Body Works Arabia used the Emplifi Social Marketing Cloud to boost engagement 11x during a summer campaign, contributing to a 50% increase in sales in the first four days.

Blue Diamond

Blue Diamond's self-service chatbot is enabling consumers to get correct answers with over 90% accuracy, simplifying the customer journey.

B&G Foods

B&G Foods finds giant success with faster response time and reduced call abandonment rate with Emplifi's CX solutions.

Avon

Avon optimized engagement on their social media channels and optimized content performance during their sponsorship of a major reality TV show.

Ferrara

Ferrara saw triple-digit percentage boost in interactions, engagement rate, and content impressions using insights from the Emplifi Social Marketing Cloud.

Wed2B

Wed2B leveraged Emplifi’s integrated solution and automation to easily produce, publish, and monitor engaging content and manage their community, all in one place.

Dogs Trust

Dogs Trust gets the most from their resources and can more easily keep up and engage with their dedicated followers, and deliver high-quality social care.

Meetic

Meetic simplified community management on social media by bringing together key teams together in one platform, including customer service, community managers, agencies, marketing teams, and freelancers.

Famous Brands International

By streamlining their customer case management, Famous Brands International reduced the amount of time and resources needed by 75%.

The Finnish Institute for Health and Welfare (THL)

THL used Emplifi’s unified platform to centralize their social media efforts and insights, and deliver the most engaging content to their audiences.

Knight Frank

Knight Frank, one of the world's leading independent real estate consultancies, more easily defines its audience segments and drives their social media campaigns with key insights, trends, analytics from Emplifi.

PLDT and Smart

By calling on Emplifi, PLDT and Smart increased their teams' efficiency and agility by centralizing social media analytics, publishing, and scheduling in one platform.

CONTENTS

CONTENTS grew their client's fanbase on Instagram by 30% and powered a successful social media campaign using insights from Emplifi.