CONTENTS logo

CONTENTS grew their client's fanbase on Instagram by 30% and powered a successful social media campaign using insights from Emplifi.

Emplifi helps CONTENTS analyze a social media fanbase

Smart (PLDT) logo

PLDT and Smart increased their teams' efficiency and agility by centralizing social media analytics, publishing, and scheduling in one platform.

PLDT and Smart call on Emplifi to fully connect with their customers

Ideoworks.id logo

IDEOWORKS.id quickly makes sense of their clients' social media data points to identify opportunities, and turn these insights into action.

Emplifi helps IDEOWORKS.id provide meaningful and actionable insights

Meetic logo

Meetic simplified community management on social media by bringing together key teams together in one platform, including customer service, community managers, agencies, marketing teams, and freelancers.

Emplifi helps Meetic establish a serious relationship with its customers

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UFC tuned into the needs of their audiences to deliver engaging content during the pandemic by leveraging Emplifi insights.

UFC brings the energy of live events to digital with authentic, up-close content experiences

G2 Esports + KAWO CS Logo

The global Esports organization leveraged Emplifi's integration with KAWO to access key audience insights to better engage their fans worldwide.

G2 Esports integrates Western and Chinese social media management for data-informed decision-making

Department of Culture and Tourism – Abu Dhabi

Learn how the DCT Abu Dhabi experienced growth during uncertain times, while seeing up to 86% lower promotion costs on social media.

#StayCurious with The Department of Culture and Tourism - Abu Dhabi

ASUS logo

ASUS partnered with Emplifi to coordinate 145 team members across 20 markets with one comprehensive social media platform.

Transparent performance reporting drives ASUS global decision-making

Mercy Ships Logo

Mercy Ships achieved a triple-digit percentage growth in content impressions, engagement rate, and community size by easily aligning their global social team using Emplifi.

Mercy Ships uses Emplifi to steer social media content globally

PT. MicroAd Blade Indonesia logo

MicroAd BLADE Indonesia experiments with new tactics on social media thanks to comprehensive insights from Emplifi.

PT. MicroAd BLADE Indonesia delivers everything is possible service to clients 

vivo

Learn how the technology and consumer electronics company achieved a 644% increase in the Average Number of Interactions per Post after using Emplifi.

vivo strikes the smartphone market with 644% increase in interactions

Uniper & add2

The energy provider executed a global communications program and streamlined social media content management and approvals with Emplifi.

Uniper and add2 execute an agile content strategy with a streamlined workflow and key audience insights

UCHealth

The Healthcare system uses Emplifi to help them create an online community to spread care and education, as well as connect with customers and competitors during the pandemic to put patients first.

UCHealth created an online community centered around their patients to spread care and education

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Tune Talk is increasing positive sentiment by 20% and building brand love with Emplifi Social Marketing Cloud.

Tune Talk grows positivity and brand love

Toyota logo

Toyota Astra Motor brought their different teams' activities under one roof, empowering collaboration and helping streamline how they manage their social media presence and govern their content strategy.

Toyota Astra Motor fine-tunes the mechanics of teamwork

The Cheesecake Factory logo

The Cheesecake Factory uses Emplifi to empower Guest Service agents to deliver personalized guest experiences.

The Cheesecake Factory slices handling time by 20% with Emplifi Agent

SUNSTAR logo

Sunstar partners up with Emplifi to produce high-quality content and transform the GUM brand into an oral care “Lovemark” for consumers.

The GUM® brand differentiates as a fresh voice in oral care

Miele logo

Miele amplifies its global social media strategy and builds knowledge about their community with Emplifi Social Marketing Cloud.

Miele amplifies its global social media strategy with Emplifi

Oxford logo

Oxford Properties Group increased social media engagement and reach with the help of Emplifi's analytics and performance dashboards.

Oxford Properties Group defines the future of retail malls with all eyes on social

Shopee logo

One of the leading e-commerce platforms in Southeast Asia drove outstanding results and hit their main KPIs with Emplifi Social Marketing Cloud.

How Shopee transformed campaign management to drive results

Arizona Cardinals logo

The football team used Emplifi to cut through the noise on social media and increased interaction with their content by 15%.

The Arizona Cardinals score a touchdown with their social media content 

See how DCT Abu Dhabi used Emplifi to help power their paid and organic content to earn 1.9M Likes on TikTok for Abu Dhabi’s hidden gems.

DCT Abu Dhabi: Utilizing paid and organic content to earn 1.9M Likes for Abu Dhabi’s hidden gems

Dine Brands Global logo

Dine Brands serves up better customer care experiences for guests with social CX solutions from Emplifi.

Dine Brands serves up a better social care experience for guests

Dogs Trust logo

Dogs Trust gets the most from their resources and can more easily keep up and engage with their dedicated followers, and deliver high-quality social care.

Emplifi helps Dogs Trust deliver advice and support to dog owners online

Famous Brands International logo

By streamlining their customer case management, Famous Brands International reduced the amount of time and resources needed by 75%.

Famous Brands International finds sweet success with Emplifi's case management CRM

Kapten & Son logo

See how one of the leading lifestyle accessory brands reached new audiences on TikTok by staying on top of the latest trends and adapting the tone of their content.

Kapten & Son achieves organic social media success with an all-in-one social media management solution

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Land O’Lakes Dairy Foods leveraged Emplifi to help them engage consumers via Facebook Live.

Land O’Lakes takes a bite into live streaming with Emplifi Social Engage

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Liberty Bank turns to Emplifi Social Marketing Cloud for powerful tools to make data-driven and customer-centric decisions.

Liberty Bank invests in the customer experience

McDonald's and Ethos Logos

McDonald's KSA and their agency Ethos Interactive put their community first, achieving 61% better response rates and answered 42% more customer questions in under 10 minutes.

McDonald’s KSA with agency Ethos Interactive put their community first

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Wed2B leveraged Emplifi’s integrated solution and automation to easily produce, publish, and monitor engaging content and manage their community, all in one place.

Wed2B says "I do" to Emplifi

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Bath & Body Works Arabia used the Emplifi Social Marketing Cloud to boost engagement 11x during a summer campaign, contributing to a 50% increase in sales in the first four days.

Bath & Body Works Arabia - The modern customer experience: Infinite, empathetic, frictionless

THL-625x417

THL used Emplifi’s unified platform to centralize their social media efforts and insights, and deliver the most engaging content to their audiences.

The Finnish Institute of Health and Welfare Connects with its Citizens on Multiple Channels

Paris Saint-Germain PSG logo

See how the professional football club increased video views, boosted engagement, and grew their fan base to over 25.4 million on TikTok.

Paris Saint-Germain: utilizing TikTok to grow a football fan base of 25.4 million

petlove logo

Petlove leverages Emplifi to help power their social media content strategy that has contributed to boosts of 159% in brand mentions and 167% in total comments on their profiles.

Emplifi helps Petlove reach full pet-tential on social media

Benefit Cosmetics logo

Benefit Cosmetics takes a decentralized approach, leveraging both global and local teams to deliver audience-specific, market-specific content experiences.

How Benefit Cosmetics builds deep relationships with their communities

Emplifi Customer Success Story: G2A

The leading marketplace for video game enthusiasts streamlined the workflow between their social media and customer support teams to improve collaboration and speed up response times.

Breaking down silos: How Emplifi helped G2A improve customer experience

Top image: Freshpet

The pet food company streamlined their processes to deliver more efficient and effective consumer care experiences.    

Freshpet delivers “paw-sitively” efficient Consumer Care experiences for Pet Parents

Customer Success: Radio Flyer (PTT migration)

Learn how Radio Flyer uses Emplifi to drive top results with user-generated content.

Radio Flyer drives a 7x increase in conversion with Emplifi

Logo: Raymour & Flanigan

See how the furniture retail chain was able to double the amount of authenticated customer reviews they received thanks to Emplifi.

Raymour & Flanigan doubles the amount of authenticated reviews they receive with Emplifi

Ribble Logo

Ribble customers spent an average of 36% more on their products with help from Emplifi's live commerce solutions.

Ribble enables hyper-personalized retail experiences with live video shopping

Kirklands logo

To keep their customers engaged and marketing channels filled with relevant and authentic content, Kirkland’s turned to Emplifi.

Kirkland’s Used Emplifi to keep content fresh and community engaged during COVID-19

Logo: Wool and the Gang

The company saw notable boosts to their repeat-visit rate and in their site visitors' likelihood to visit using the power of UGC with Emplifi.

How Wool and the Gang uses community content to drive inspiration

Natural Baby Shower logo

In the first months of implementing Emplifi Live Advisor, Natural Baby Shower achieved a 4.9/5 customer satisfaction score on its live video offerings.

Trusted retailer Natural Baby Shower launches live shopping experiences with Emplifi

B&G Foods Logo

B&G Foods finds giant success with faster response time and reduced call abandonment rate with Emplifi's CX solutions.

B&G Foods finds giant success with trio of Emplifi products

Bush Brothers & Company Logo

The company gained a complete view of the customer and cut the time spent on manual issue resolutions and goodwill fulfillment by half.

Bush Brothers & Company® No Longer "Slow Cooks" its response times with Emplifi’s customer service solutions

DelSol Woolworth Logo

The Retail company foster stronger customer relationships and loyalty, while delivering impactful marketing campaigns using powerful social media analytics and publishing.

Del Sol - Woolworth empowers customer connections in the Retail industry with Emplifi

Coppel

The Coppel team elevated their social media engagement and care with improved communication and efficiency using Emplifi. 

Social media mastery in the Coppel journey with Emplifi

Sportsman's Guide logo

The outdoor sporting good retailer affordably scaled content creation and engaged its customers using the power of UGC.

Sportsman's Guide scales content creation with a successful social media marketing campaign

The Cosmopolitan of Las Vegas logo

The luxury hotel and casino drove 250 million impressions across their different channels using Emplifi-powered UGC.

The Cosmopolitan of Las Vegas drives 250 million impressions with Emplifi

Viz Media logo

The manga and anime powerhouse boosted engagement with their fans through the power of UGC with help from Emplifi. 

How VIZ Media streamlined operations and built a fanbase through UGC

Trollbeads logo

The jewelry company saw double-digit percentage growth in repeat visit rate, average order value (AOV), and time on site with Emplifi-powered UGC.

Trollbeads creates a data-driven content and community strategy with Emplifi

Top image: Seattle Coffee Gear

Seattle Coffee Gear brews up 375% growth in the amount of UGC they collected with Emplifi — along with nearly 40,000 checkout comments.

Seattle Coffee Gear brings value to shoppers with UGC

Sun & Ski Sports logo

The sportswear and equipment retailer nearly doubled time spent on site and increase average order value 26% with UGC and customer reviews. 

Sun & Ski Sports brings community to the forefront with Emplifi

Vitamin Shoppe logo

The brand saw a 152% increase in the number native and syndicated reviews they collected using Emplifi.

The Vitamin Shoppe gets healthy results with Emplifi

Customer Success: Volaris

The low-cost airline improved customer sentiment and their content on their social media channels.

Volaris takes flight with Emplifi: Enhancing customer relations and content strategy

Customer Success: Skyscanner (PTT migration)

The Travel brand effectively managed influencers and user-generated content to showcase its global community.

Skyscanner showcases global community content with Emplifi

Customer Success: Drybar (PTT migration)

Drybar tells its customers' stories by leveraging visual UGC and customer text reviews with Emplifi.

Drybar lets customer stories shine with Emplifi

Customer Success: Gemplers (PTT migration)

Gemplers trusts Emplifi's review syndication capabilities to harness more positive customer feedback.

Gemplers accrues customer proof with Emplifi

Customer Success: MBX (PTT migration)

MBX celebrates its diverse customer base and streamlines community content management with Emplifi.

MBX celebrates a diverse fanbase with UGC

Customer Success: PowerStop (PTT migration)

Learn how PowerStop utilizes community-powered UGC to drive social impressions and conversion.

 PowerStop champions automotive UGC with Emplifi

Customer Success: Bob's Red Mill (PTT migration)

Bob’s Red Mill showcases shopper passion with Emplifi's customer-generated content products.

Bob’s Red Mill showcases shopper passion with Emplifi's customer-generated content products

HYLETE Logo

HYLETE saw double-digit percentage growths in conversions and time on site using UGC and customer ratings and reviews.

HYLETE converts their passionate community into loyal customers

Customer Success: DMC (PTT migration)

Explore how Emplifi helped DMC drive inspiration and engagement, as well as make the most of their highly engaged community.

How DMC is building a thriving community in Textiles

Customer Success: Jones Soda Co (PTT migration)

The premium soda brand boosted their website's engagement and average order value (AOV) using the power of user-generated content.

Jones Soda showcases 20+ years of user-generated content with Emplifi

Farrow & Ball Logo

See how the brand paints customer stories through user-generated content (UGC).

Farrow & Ball paints customer stories through Emplifi UGC

Customer Success: GNC (PTT migration)

GNC lifted their repeat-visit rate by 200% and harnessed over 275,000 native and syndicated reviews.

How GNC harnesses visual and text UGC with Emplifi

NAVY Hair Care logo

The eco-friendly hair care brand leveraged UGC and customer text reviews to boost their website repeat-visit and engagement rates.

NAVY Hair Care highlights customer stories with UGC and text reviews

Customer Success Story: Stanley (PTT migration)

The food and beverage container brand uses Emplifi's review tools and integrations to get more customer feedback, faster.

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