Customer Success Stories | Emplifi

CUSTOMER SUCCESS STORIES

Our customer success stories

Emplifi is helping global brands and agencies transform marketing, commerce, and care experiences,  and achieve business results.

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TUI fly Belgium

AI-driven insights gave TUI the clarity and speed to engage smarter, spend better, and scale their social media strategy with confidence.

eXtra

In the competitive Saudi retail market, eXtra Stores leveraged Emplifi’s customer engagement tools to transform their eCommerce experience, achieving...

Agencia Montalvo

Discover how Agencia Montalvo helps Librerías Gandhi leverage Emplifi Analytics to maintain cultural momentum, deepen audience connections, and optimize their...

man digging dirt with shovel

Gemplers

Gemplers trusts Emplifi's review syndication capabilities to harness more positive customer feedback.

Palacio de La Moneda en Santiago de Chile y la Torre Entel. Centro de la ciudad capital.

Entel

Centralizing efforts in the Telecommunications Industry while creating content that resonates with its community.

Cheil Chile + Samsung

How Cheil Chile achieved 5% audience growth for Samsung.

a group discussing during a business meeting

NBK

How NBK achieved significant engagement growth, including a 623% surge in content impressions and a 471% increase in video views

dog playing with ball

Dogs Trust

Dogs Trust gets the most from their resources and can more easily keep up and engage with their dedicated followers, and deliver high-quality social care.

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Coppel

Learn how Coppel managed 10,000 inquiries, cut response times by 56%, and onboarded 40 team members with support and automation.

Man skiing on slopes

Sun & Ski Sports

Sun & Ski sports drives on-site conversion and engagement using Emplifi by spotlighting authentic stories from its dedicated customers.

Bensons for Beds

The British bed retailer improved AOV by 20% and achieved a customer satisfaction score of 4.7 out of 5 using one-to-one live video shopping.

friends enjoying beverages

Boston Beer

Learn how Boston Beer saved $10k annually and reduced time spent on manual refunds by 90% when using Emplifi to reimburse their customers.

Stori Card

Learn how Stori Card increased operational efficiency by 5x and increased engagement across their entire region.

Compartamos Banco

Learn how Compartamos Banco better understood their audience on social media to decrease their cost per click by 15%.

digitalfarm

Discover how digitalfarm boosted client social engagement by 30% and productivity by 40% with localized support and innovative tools.

Bath and Body Works Arabia

The personal care brand grew their community size by 25% and reduced their response times by 38%, all while seeing primarily positive sentiment in the comment...

Dine Brands

Dine Brands ampliﬁes social care by integrating Empliﬁ Service omnichannel support to reduce response times and enhance the guest experience.

VCP Groupe-Center Parcs

Center Parcs boosted bookings and engagement on their website by authentically showcasing their diverse locations with UGC.

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