Our customer success stories

Customer Stories
UFC Logo


UFC tuned into the needs of their audiences to deliver engaging content during the pandemic by leveraging Emplifi insights.
Land O'Lakes Logo

Land O’Lakes

Land O’Lakes Dairy Foods leveraged Emplifi to help them engage consumers via Facebook Live.
Bath and Body Works Logo

Bath & Body Works Arabia

Bath & Body Works Arabia used the Emplifi Social Marketing Cloud to boost engagement 11x during a summer campaign, contributing to a 50% increase in sales in the first four days.
UCHealth logo


The Healthcare system uses Emplifi to help them create an online community to spread care and education, as well as connect with customers and competitors during the pandemic to put patients first.
Vivo logo


Learn how the technology and consumer electronics company saw a 644% increase in the Average Number of Interactions per Post after using Emplifi.
Mercedes-Benz Logo


Mercedes-Benz elevated the online experience for their website visitors using targeted insights and feedback collected using Emplifi VoC.
Paris Saint-Germain Logo

Paris Saint-Germain (PSG)

See how the professional football club increased video views, boosted engagement, and grew their fan base to over 25.4 million on TikTok.
Department of Culture and Tourism – Abu Dhabi Logo

Abu Dhabi Department of Culture and Tourism

See how our client used Emplifi to help power their paid and organic content to earn 1.9M Likes on TikTok for Abu Dhabi’s hidden gems.
Kapten & Son logo

Kapten & Son

See how one of the leading lifestyle accessory brands reached new audiences on TikTok by staying on top of the latest trends and adapting the tone of their content.
G2 Esports Logo

G2 Esports

The global Esports organization leveraged Emplifi's integration with KAWO to access key audience insights to better engage their fans worldwide.
HP logo


HP supports its customers with a personal touch, regardless of where they shop, with help from Emplifi Live Advisor.
Marks and Spencer Logo

Marks and Spencer

The high street brand partners with Emplifi to provide live video shopping experiences that deliver personalized customer experiences.
Sofology logo


The brand achieved £1 million in sales within a year of going live with Emplifi Live Advisor.
Ribble logo

Ribble Cycles

Ribble customers spent an average of 36% more on their products with help from Emplifi's live commerce solutions.
Natural Baby Shower Logo

Natural Baby Shower

In the first months of implementing Emplifi Live Advisor, Natural Baby Shower achieved a 4.9/5 customer satisfaction score on its live video offerings.
Arizona Cardinals logo

Arizona Cardinals

The football team used Emplifi Social Marketing Cloud to cut through the noise on social media and increased interaction with their content by 15%.
McDonald's and Ethos Logos

McDonald’s KSA

McDonald's KSA and their agency Ethos Interactive put their community first, achieving 61% better response rates and answered 42% more customer questions in under 10 minutes.
Department of Culture and Tourism – Abu Dhabi Logo

Abu Dhabi Department of Culture and Tourism

Learn how the Abu Dhabi Department of Culture and Tourism experienced growth during uncertain times, while seeing up to 86% lower promotion costs on social media.
Dine Brands Global Logo

Dine Brands Global

Dine Brands serves up better customer care experiences for guests with social CX solutions from Emplifi.
Domino's logo


Domino's improved the efficiency of their contact center, reducing the handling time of social media cases by 53%, being able to intervene quickly to address any criticism, and elevating the brand experience for their customers.
Benefit Cosmetics logo

Benefit Cosmetics

Benefit Cosmetics takes a decentralized approach, leveraging both global and local teams to deliver audience-specific, market-specific content experiences.
Blue Diamond Growers logo

Blue Diamond

Blue Diamond's self-service chatbot is enabling consumers to get correct answers with over 90% accuracy, simplifying the customer journey.
B&G Foods Logo

B&G Foods

B&G Foods finds giant success with faster response time and reduced call abandonment rate with Emplifi's CX solutions.
Hardee's logo


The fast-food restaurant chain jumped on a breaking story and grew its follower base generated millions of impressions in the process.
Currys logo


The omnichannel tech retailer leveraged live video to connect customers with their product experts and elevate their shopping and support experiences.
Audi logo


The carmaker increased the effectiveness of their advertising campaigns with Voice of Customer insights.
GameStop logo


GameStop achieved a 9% conversion rate and significant uplifts in average order value using live commerce.
Bush Brothers & Co Logo

Bush Brothers & Company

The company gained a complete view of the customer and cut the time spent on manual issue resolutions and goodwill fulfillment by half.
Grupo Petersen logo

Grupo Petersen

The financial group created a deeper connection with their audience, driving a 23% increase in social media engagement and an 18% boost in positive sentiment.
MPM Group Logo

MPM Group

The integrated automotive, transportation, and mobility solutions company drove double- and triple-digit percentage boosts in Instagram interactions across multiple profiles.
The Cheesecake Factory logo

The Cheesecake Factory

Emplifi Agent, Emplifi's case management solution, empowers Guest Service agents to deliver personalized guest experiences.
Bays English Muffins Logo

Bays English Muffins

Learn how Bays English Muffin found the perfect blend of artistic vision and deep data analysis to shape an unbeatable content strategy.
Organix Logo


Learn how the UK's No. 1 baby finger-food brand created an impactful influencer marketing mix to drive success during the lockdown.


Sunstar partners up with Emplifi Social Marketing Cloud to produce high-quality content and transform the GUM brand into an oral care “Lovemark” for consumers.
ASUS logo


Read how ASUS partnered with Emplifi to coordinate 145 team members across 20 markets with 1 comprehensive platform.
Penguin Random House Grupo Editorial Logo

Penguin Random House

See how one of the leading players in the editorial industry optimized its social media performance and gained insights to drive informed decision-making.
Mercy Ships Logo

Mercy Ships

Mercy Ships achieved a triple-digit percentage growth in content impressions, engagement rate, and community size by easily aligning their global social team using Emplifi Social Marketing Cloud.
Banco del Pacifico

Banco del Pacífico SA

See how the bank was able to increase brand awareness on social media, boost engagement by 1.6K interactions per 1K followers, and become 2.75x more efficient with their promoted posts.
Kyivstar logo


The Telecommunications operator chose Emplifi to help them provide advice to customers quickly and comprehensively in less than 15 minutes, with no more manual work.
Entel logo


The largest Telecommunications company in Chile increased interactions and views on social media by 49% and 184%, respectively, and also reduced their response time by 75%.
Wed2B Logo


Wed2B leveraged Emplifi’s integrated solution and automation to easily produce, publish, and monitor engaging content and manage their community, all in one place.
Dogs Trust Logo

Dogs Trust

Dogs Trust gets the most from their resources and can more easily keep up and engage with their dedicated followers, and deliver high-quality social care.
Meetic Logo


Meetic simplified community management on social media by bringing together key teams together in one platform, including customer service, community managers, agencies, marketing teams, and freelancers.
Famous Brands International Logo

Famous Brands International

By streamlining their customer case management, Famous Brands International reduced the amount of time and resources needed by 75%.
THL Logo

The Finnish Institute for Health and Welfare (THL)

THL used Emplifi’s unified platform to centralize their social media efforts and insights, and deliver the most engaging content to their audiences.
Toyota Logo

Toyota Astra Motor

With Emplifi, Toyota Astra Motor empowered collaboration across their different teams' activities by bringing everything under one roof, like managing their social media presence and governing their content strategy.
Viñedos LaRedonda Logo

Viñedos La Redonda

See how the winery achieved 3.5x greater average interactions per 1K fans than other brands in the Alcohol industry in Mexico, and a 600% increase in orders during National Wine Month compared to the monthly average.
Switzerland tourism Logo

Switzerland Tourism

Switzerland Tourism builds a dedicated online community using a strong regional content strategy backed by powerful benchmarking insights and smooth team collaboration with the Emplifi platform.
Miele Logo


Miele amplifies its global social media strategy and builds knowledge about their community with Emplifi Social Marketing Cloud.
Tune Talk Logo

Tune Talk

Tune Talk is increasing positive sentiment by 20% and building brand love with Emplifi Social Marketing Cloud.
Liberty Bank Logo

Liberty Bank

Liberty Bank turns to Emplifi Social Marketing Cloud for powerful tools to make data-driven and customer-centric decisions.
Oxford Properties Group Logo

Oxford Properties Group

Oxford Properties Group increased social media engagement and reach with the help of Emplifi's analytics and performance dashboards.
Uniper & add2 Logo

Uniper & add2

See how the energy provider executed a global communications program and streamlined social media content management and approvals with Emplifi.
PT. MicroAd Blade Indonesia Logo

PT. MicroAd BLADE Indonesia

MicroAd BLADE Indonesia experiments with new tactics on social media thanks to comprehensive insights from Emplifi.


Using Emplifi's social media analytics tools, IDEOWORKS.id can quickly make sense of their clients' social media data points to identify opportunities, and turn these insights into action.
petlove Logo


Petlove leverages Emplifi to help power their social media content strategy that has contributed to boosts of 159% in brand mentions and 167% in total comments on their profiles.
Shopee Logo


A leading e-commerce platform in Southeast Asia has managed to drive outstanding results and hit their main KPIs with Emplifi Social Marketing Cloud.
Knight Frank Logo

Knight Frank

Knight Frank, one of the world's leading independent real estate consultancies, more easily defines its audience segments and drives their social media campaigns with key insights, trends, analytics from Emplifi.
Smart (PLDT) Logo

PLDT and Smart

By calling on Emplifi, PLDT and Smart increased their teams' efficiency and agility by centralizing social media analytics, publishing, and scheduling in one platform.


CONTENTS grew their client's fanbase on Instagram by 30% and powered a successful social media campaign using insights from Emplifi.

Just some of our recent awards

Award - Social Marketing Cloud (MarTech Breakthrough Award 2022)
Award - The Sammy 2022
Award - Service Cloud (AI Breakthrough Award - 2020) - Bot