Emplifi Platform

Your unified platform for marketing, commerce, and care. Access your Emplifi solutions here, including Emplifi Social Marketing Cloud (formerly Socialbakers Suite), Emplifi VoC, Emplifi Bot, and more.

Astute Social

Social media management and listening

Astute Knowledge

Customer care agent knowledge management

Customer Center

Help and Support (Social Marketing Cloud)

Just some of our recent awards

Social Marketing Cloud
Award - Social Marketing Cloud (G2: Leader Mid-Market - Winter 2021)
Award - Social Marketing Cloud (G2: Leader Enterprise - Winter 2021)
Award - Social Marketing Cloud (MarTech Breakthrough Award 2022)
Social Commerce Cloud
Award - The Sammy 2022
Service Cloud
Award - Service Cloud (G2: High Performer Enterprise - Winter 2021) - VoC
Award - Service Cloud (G2: High Performer - Winter 2021) - VoC
Award - Service Cloud (AI Breakthrough Award - 2020) - Bot