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20,000 brands use Emplifi to power their social media marketing
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Achieve 4x the revenue in half the time
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Meet the customer in their channel of choice
Service & Agent Case Management
Customizable consumer service
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Comprehensive insight on social media analytics
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Strengthen customer relationships
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Emplifi Fuel
The only autonomous customer experience platform
Learn more about Emplifi's autonomous cx platform Autonomous CX Platform
Customer Success Stories
All stories
Benefit Cosmetics
The beauty brand’s audience-first approach to content
Toyota
Driving customer engagement with deep insights
Kimpton Hotels
Why UGC is a critical part of their guest experience
Stanley
How the iconic brand increased product reviews and engagement
Freshpet
Streamlining customer interactions across channels
Hardee’s
Using social listening to capitalize on trending moments
Bath & Body Works
How the retailer is growing their community
Aeromexico
How the airline became one of the most loved travel brands on social
Industries
Retail & eCommerce
Travel & Hospitality
Consumer Packaged Goods
Restaurants
Sports
Media & Entertainment
Higher Education
Agencies
Outpace your competition
We’re recognized as a market leader in innovation and for our drive to give brands all the tools they need.
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Info-Tech Data Quadrant Leader Badge
Forrester names Emplifi a Leader in the Q4 2024 Social Suites
IDC names Emplifi a Leader
G2 recognizes Emplifi as a Leader among enterprise platforms
Emplifi earns 2025 Silver award from the American Business Awards
TrustRadius 2026 Buyer's Choice Award
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Insights
Resource Center
Your resource center for everything social marketing, commerce and care
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Get up to speed on the latest trends, tips, and best practices to power your strategy
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Latest insights on marketing, commerce, and care, straight from the experts
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Quarterly Industry Benchmarks
Compare your social media performance with global and regional industry benchmarks
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Customers
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On-demand learning space for product training and best practices
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Trending insights
AI visibility through social media: How to get your brand cited by AI Overviews and LLMs
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Company Information
About Emplifi
Emplifi provides brands with insights needed to empathize with customers and amplify the right experiences.
Pricing
Explore our plans and pricing for social media marketing, commerce, or care.
Careers
Learn about working at Emplifi and find the perfect role for you.
Events
Discover upcoming events to inspire your social media and CX strategy.
Leadership
Learn about our team of experienced executives driving innovation at Emplifi.
Media & Press
Keep up to date with news and insights from our newsroom.
Agency Partners
We partner with industry-leading marketing and advertising agencies to deliver unmatched client success.
Technology Partners
Our marketing technology partners are the world’s most trusted platforms, tech solutions, and service providers.
Security, Privacy & AI
Trust Center
How we innovate with trust, security, and privacy.
Legal
Your source for security, privacy, and platform transparency.
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2026 Gartner® Magic Quadrant™

Emplifi named a Leader in the 2026 Gartner® Magic Quadrant™ for Social Media Management and Listening

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Emplifi named a Leader in the 2026 Gartner® Magic Quadrant™ for Social Media Management and Listening Get the Report

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Discover what Emplifi can do for you. We turn small teams into large ones, and large teams into well oiled machines, but either way, we offer the rocket ship, you just need to jump on.

What can you expect?

  • A live walkthrough of Emplifi Fuel tailored to your specific social marketing, commerce, and care needs
  • A benchmark of how your brand performs against peers in your industry
  • A partner who understands your business, and 22,000 others
  • A concrete action plan to go from disjointed teams to A-CX
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Outpace your competition with easy-to-use, innovative solutions

We’re recognized as a market leader in innovation, customer support, and ease of use from these organizations.

Gartner Logo
Info-Tech Data Quadrant Leader Badge
Emplifi earns Martech Breakthrough Award 2026
TrustRadius 2026 Buyer's Choice Award
Forrester names Emplifi a Leader in the Q4 2024 Social Suites
Forrester names Emplifi a Customer Favorite in the Q4 2024 Social Suites
IDC names Emplifi a Leader
G2 recognizes Emplifi as a Leader among enterprise platforms
G2 recognizes Emplifi as an enterprise platform with the easiest set-up
Emplifi earns 2025 Silver award from the American Business Awards