Solutions for teams
Social Marketing
20,000 brands use Emplifi to power their social media marketing
Social Commerce
Achieve 4x the revenue in half the time
Social Customer Care
Meet the customer in their channel of choice
Service & Agent Case Management
Customizable consumer service
Product Modules
Comprehensive insight on social media analytics
Unified Analytics
AI-driven social content publisher
Publisher
Strengthen customer relationships
Community
Integrated social listening
Listening
Influencers
UGC
Care
Chatbot
Ratings & Reviews
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Agent
Emplifi Fuel
The only autonomous customer experience platform
Learn more about Emplifi's autonomous cx platform Autonomous CX Platform
Customer Success Stories
All stories
Benefit Cosmetics
The beauty brand’s audience-first approach to content
Toyota
Driving customer engagement with deep insights
Kimpton Hotels
Why UGC is a critical part of their guest experience
Stanley
How the iconic brand increased product reviews and engagement
Freshpet
Streamlining customer interactions across channels
Hardee’s
Using social listening to capitalize on trending moments
Bath & Body Works
How the retailer is growing their community
Aeromexico
How the airline became one of the most loved travel brands on social
Industries
Retail & eCommerce
Travel & Hospitality
Consumer Packaged Goods
Restaurants
Sports
Media & Entertainment
Higher Education
Agencies
Outpace your competition
We’re recognized as a market leader in innovation and for our drive to give brands all the tools they need.
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Insights
Resource Center
Your resource center for everything social marketing, commerce and care
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Webinars
Latest insights on marketing, commerce, and care, straight from the experts
Product Tours
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Quarterly Industry Benchmarks
Compare your social media performance with global and regional industry benchmarks
Key Terms Glossary
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Customers
Learning Center
On-demand learning space for product training and best practices
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Trending insights
Report: The state of social media marketing 2026
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Company Information
About Emplifi
Emplifi provides brands with insights needed to empathize with customers and amplify the right experiences.
Pricing
Explore our plans and pricing for social media marketing, commerce, or care.
Careers
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Leadership
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Agency Partners
We partner with industry-leading marketing and advertising agencies to deliver unmatched client success.
Technology Partners
Our marketing technology partners are the world’s most trusted platforms, tech solutions, and service providers.
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Trust Center
How we innovate with trust, security, and privacy.
Legal
Your source for security, privacy, and platform transparency.
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Whistleblowing

Whistleblowing is the disclosure of information related to a suspected wrongdoing or danger that is likely to affect other people, for example fraud or damage to the environment.

Emplifi is committed to ensuring compliance not only with the law but our ethical standards in the way we do business regardless of where we are located.

Our colleagues are required to complete annual training on topics such as Ethics, Whistleblowing, Privacy, Equality, Bribery & Corruption and Bullying & Harassment including Sexual Harassment.

All organisations face the risk of unknowingly committing illegal or unethical conduct and we therefore foster a culture of openness and transparency, while providing resources to disclose information which relates to suspected wrongdoing either directly or anonymously with the knowledge they will be protected.

Ready to fuel your teams with A-CX?

Discover what Emplifi can do for you. We turn small teams into large ones, and large teams into well oiled machines, but either way, we offer the rocket ship, you just need to jump on.

What can you expect?

  • A live walkthrough of Emplifi Fuel tailored to your specific social marketing, commerce, and care needs
  • A benchmark of how your brand performs against peers in your industry
  • A partner who understands your business, and 22,000 others
  • A concrete action plan to go from disjointed teams to A-CX
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Outpace your competition with easy-to-use, innovative solutions

We’re recognized as a market leader in innovation, customer support, and ease of use from these organizations.