Solutions for teams
Social Marketing
20,000 brands use Emplifi to power their social media marketing
Social Commerce
Achieve 4x the revenue in half the time
Social Customer Care
Meet the customer in their channel of choice
Service & Agent Case Management
Customizable consumer service
Product Modules
Comprehensive insight on social media analytics
Unified Analytics
AI-driven social content publisher
Publisher
Strengthen customer relationships
Community
Integrated social listening
Listening
Influencers
UGC
Care
Chatbot
Ratings & Reviews
Live Advisor
Agent
Emplifi Fuel
The only autonomous customer experience platform
Learn more about Emplifi's autonomous cx platform Autonomous CX Platform
Customer Success Stories
All stories
Benefit Cosmetics
The beauty brand’s audience-first approach to content
Toyota
Driving customer engagement with deep insights
Kimpton Hotels
Why UGC is a critical part of their guest experience
Stanley
How the iconic brand increased product reviews and engagement
Freshpet
Streamlining customer interactions across channels
Hardee’s
Using social listening to capitalize on trending moments
Bath & Body Works
How the retailer is growing their community
Aeromexico
How the airline became one of the most loved travel brands on social
Industries
Retail & eCommerce
Travel & Hospitality
Consumer Packaged Goods
Restaurants
Sports
Media & Entertainment
Higher Education
Agencies
Outpace your competition
We’re recognized as a market leader in innovation and for our drive to give brands all the tools they need.
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Insights
Resource Center
Your resource center for everything social marketing, commerce and care
Blog
Get up to speed on the latest trends, tips, and best practices to power your strategy
Webinars
Latest insights on marketing, commerce, and care, straight from the experts
Product Tours
Explore our product tour library and interactive demos to see Emplifi in action
Quarterly Industry Benchmarks
Compare your social media performance with global and regional industry benchmarks
Key Terms Glossary
Explore our key term definitions
Customers
Learning Center
On-demand learning space for product training and best practices
Documentation
Learn how to get the most out of your Emplifi products
Support
See the real-time status of Emplifi platforms and submit a technical support request
Trending insights
Report: The state of social media marketing 2026
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Company Information
About Emplifi
Emplifi provides brands with insights needed to empathize with customers and amplify the right experiences.
Pricing
Explore our plans and pricing for social media marketing, commerce, or care.
Careers
Learn about working at Emplifi and find the perfect role for you.
Events
Discover upcoming events to inspire your social media and CX strategy.
Leadership
Learn about our team of experienced executives driving innovation at Emplifi.
Media & Press
Keep up to date with news and insights from our newsroom.
Agency Partners
We partner with industry-leading marketing and advertising agencies to deliver unmatched client success.
Technology Partners
Our marketing technology partners are the world’s most trusted platforms, tech solutions, and service providers.
Security, Privacy & AI
Trust Center
How we innovate with trust, security, and privacy.
Legal
Your source for security, privacy, and platform transparency.
Contact Us
Get in touch with Emplifi.
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2026 Gartner® Magic Quadrant™

Emplifi named a Leader in the 2026 Gartner® Magic Quadrant™ for Social Media Management and Listening

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Emplifi named a Leader in the 2026 Gartner® Magic Quadrant™ for Social Media Management and Listening Get the Report

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PRIVACY & LEGAL

We innovate with trust, security, and privacy at our core

At Emplifi, we understand the value of data and the importance of protecting it. We operate in compliance with the policies outlined below and always aim to be fully transparent with our customers, partners, service providers, and web visitors.

 

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Terms and Conditions

Understand the terms and conditions of purchase and use of Emplifi products.
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Product Privacy Policy

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Website Terms of Use

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Website Privacy Policy

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Privacy Notice for California Residents

Understand Emplifi's policy regarding the California Consumer Privacy Act (CCPA).

Security Policies, Practices, and Certification

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In-Bound And Outbound Syndication Terms And Conditions

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Report a Violation

Report content violating third-party rights or applicable laws displayed on or transmitted through our services.

Modern Slavery Statement

Emplifi is committed to preventing acts of modern slavery and human trafficking from occurring within its business and supply chain.

Supplier Code of Conduct and Ethics

Understand Emplifi’s commitments for responsible procurement.

Imprint

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About Emplifi Czech Republic a.s.

Mandatory disclosure of information about our Czech affiliate.

Emplifi Recruitment Privacy Statement

We value and protect your data in our recruitment process.

EU Digital Services Act

Learn how Emplifi complies with the EU Digital Services Act (DSA).

Transparency Report

Read our Transparency Report under the EU Digital Services Act (DSA), covering orders, notices, complaints, and content moderation.
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Privacy Notice for Call Recording, AI Processing and Biometric Data

Understand what type of information Emplifi may collect in connection with offering or providing any Emplifi’s products, services, content, or applications.

Ready to fuel your teams with A-CX?

Discover what Emplifi can do for you. We turn small teams into large ones, and large teams into well oiled machines, but either way, we offer the rocket ship, you just need to jump on.

What can you expect?

  • A live walkthrough of Emplifi Fuel tailored to your specific social marketing, commerce, and care needs
  • A benchmark of how your brand performs against peers in your industry
  • A partner who understands your business, and 22,000 others
  • A concrete action plan to go from disjointed teams to A-CX
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Outpace your competition with easy-to-use, innovative solutions

We’re recognized as a market leader in innovation, customer support, and ease of use from these organizations.

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