Grow your audience with one-to-many live video shopping. Meet Emplifi ShopStream.
Live commerce is starting to excite the Retail market, and we’ve been ahead of the game to ensure brands can get the most out of it.
Report: 7 fascinating facts every customer service team must know today
What do people actually expect from their customer service experiences today? Get the latest insights here.
The business impact of social media: Then and now
To understand social media's massive business impact today, we need to look back at how we got here in the first place.
Helping 7,000+ brands close the customer experience gap
Why Emplifi? By the numbers.
25+
years at the forefront of CX and social media.
1B+
monthly interactions Emplifi helps brands handle on social media.
28M+
social media profiles monitored to power brands’ social strategy.
138M+
daily VoC data points analyzed to power CX action.
The latest news and insights from Emplifi
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Just some of the awards in our trophy case
Social Marketing Cloud (Socialbakers)
Market Leader Featured Customers
Service Cloud
VoC
VoC
VoC
Bot
Bot
Bot/Agent
Bot
Agent
