Products
Customer Stories
Resources
Company

Take social media marketing to the next level (and fast)

See why top brands count on Emplifi Social Marketing Cloud, and how else Emplifi’s end-to-end solutions can boost your CX game.

Helping 7,000+ brands close the customer experience gap

One platform. Infinite powerful experiences across the customer journey.

Social Marketing Cloud

defaultAlt

Social Commerce Cloud

defaultAlt

Service Cloud

defaultAlt

Why Emplifi? By the numbers.

25+

years at the forefront of CX and social media.

1B+

monthly interactions Emplifi helps brands handle on social media.

28M+

social media profiles monitored to power brands’ social strategy.

138M+

daily VoC data points analyzed to power CX action.

Customer experience solutions that deliver results
$2 million+ saved in support and operations costs
Read the full story >
61% increase in social media engagement with conversation-first content
Read the full story >
60-minute faster response time to incoming social media messages
Read the full story >
Experienced time savings totaling 145 working days per year.
Read the full story >
The latest news and insights from Emplifi
Emplifi Names Todd McCaslin Chief Technology Officer
McCaslin brings a proven track record building and leading global SaaS technology teams, defining best-in-class technology strategies and driving fast-paced innovation.
Report: The State of Social Media and CX – Q3 2021
Emplifi's Q3 2021 data shows brand investment in social media is growing faster than ever, and brands on Facebook are seeing 3x the engagement with Live video than other post types. Get all the latest insights to power your social media marketing efforts in the months ahead.
Forrester Consulting Study: Cashing In On Social Commerce
The future of social commerce is now. In this new commissioned study conducted by Forrester Consulting on behalf of Emplifi, get the latest insights on the state of social commerce, where it's headed, and how brands can tackle the top challenges today.
Request a personalized demo
See how Emplifi can empower your business to elevate the customer experience

Emplifi CX Cloud

Knowledge

Company

footer image

© 2020-2021 Emplifi Inc. All rights reserved. Emplifi™ and Empathy, amplified.™ are trademarks of Emplifi Inc. All product names and logos are trademarks or registered trademarks of their respective owners.