Product tour

Mastering social media crisis management

When a social media crisis hits, speed and clarity are everything. Is your team prepared to respond proactively?

In this product tour, we walk through how to identify, manage, and respond to crises effectively using key tools within the Emplifi platform — including Social Listening and your Community Inbox.

See these features in action:

  • Detect early warning signs with real-time social listening.
  • Streamline responses in one unified inbox.
  • Engage with your community to mitigate risk and proactively protect your brand.

Register today to stay ahead of the headlines, whether you’re navigating a PR issue, a customer service escalation, or a brand reputation threat.

Speakers:

Grant Halperin

Solutions Consultant, Emplifi

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