Emplifi gives you everything a modern enterprise needs to close the CX gap.
Emplifi is helping global brands and agencies transform marketing, commerce, and care experiences, and achieve business results.
$2 million+ saved in support and operations costs
61% increase in social media engagement with conversation-first content
60-minute faster response time to incoming social media messages
Your resource center for everything marketing, customer service, and CX
Get powerful insights to fuel your social media marketing and care strategies.
Get the latest insights on social media marketing, social commerce, live commerce, and CX, straight from the experts.
Get everything you need to find the right live video shopping solution for your needs.
Emplifi provides brands with insights needed to empathize with customers and amplify the right experiences.
Bring empathy and authenticity to every customer interaction.
years at the forefront of CX and social media.
monthly interactions Emplifi helps brands handle on social media.
social media profiles monitored to power brands’ social strategy.
daily VoC data points analyzed to power CX action.
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