Emplifi is there to help you take on any marketing, commerce, or care challenge with confidence.
Learn MoreEmplifi gives you everything a modern enterprise needs to close the CX gap.
Learn MoreEmplifi is helping global brands and agencies transform marketing, commerce, and care experiences, and achieve business results.
Learn More8M+ impressions and 8,000 new followers with just one Tweet, thanks to social listening and spike alerts
Your resource center for everything social marketing, commerce, and customer care
Learn MoreGet the latest insights on social media marketing, social commerce, live commerce, and CX, straight from the experts.
Get up to speed on the latest trends, tips, and best practices to power your CX strategy.
A space for our community to get the latest insights — directly from experts in the Emplifi community.
Emplifi provides brands with insights needed to empathize with customers and amplify the right experiences.
Learn MoreReplaces: Hootsuite, Sprinklr, Sprout Social
Research, schedule, and publish engaging content on all popular social media platforms from one intuitive, industry-leading interface.
Boost publishing efficiency with AI-fueled automation (including GPT-3 support)
Make quicker decisions with real-time insights
Elevate brand authenticity with best-in-class UGC tools
Unify your teams using streamlined workflows
Replaces: Bambuser, Bazaarvoice, Whisbi
Connect and convert today’s shoppers with the personalized experiences they crave — where they want, how they want.
Boost revenue and CSAT with one-to-one live video shopping and live customer care
Maximize your reach with one-to-many livestream events
Elevate brand authenticity with best-in-class UGC tools
Accelerate the buying process with strategically-placed ratings and reviews
Provide exceptional customer service, care, and support across your social and digital channels.
Support your agents with easy-to-use tools and next best actions
Help customers to help themselves with omni-channel chatbots
Make customer-centric decisions with voice of customer surveys
Measure and manage CX KPIs with advanced analytics
180%
increase in engagement rate on Instagram
20%
increase in online average order value (AOV)
40%
reduction in call center volumes
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