Finance & Operations

Financial Planning & Analysis Manager (Remote - USA)

About Emplifi

Emplifi’s unified customer engagement platform empowers more than 20,000 of the world’s leading brands to revolutionize the digital and social customer experience. With comprehensive and integrated social media marketing, social commerce, and care, combined with unified analytics and AI, Emplifi fuels growth resulting in happy customers, increased product sales, and improved brand loyalty.

About the Finance & Operations Team

An integral part of the team. We know our numbers but work with an open mind. Challenges motivate us. We've all got a lot in common, and we share the same mission: precision, teamwork, professionalism.

Job Summary

We are looking for a top performer who wants to be a part of a fast-growing, high-tech, Artificial Intelligence (AI) company. Emplifi is a global Customer Engagement solution provider, with services across three cloud offerings (Social Marketing, Social Commerce, and Service) in a highly attractive market sector. A SaaS company with over 90% recurring revenue and backed by prestigious private equity investors. As Manager, FP&A, you will have the opportunity to be a trusted advisor to a rapidly growing arm of the business. We are looking for an independently motivated and business savvy thinker who can grasp complex financial tools easily. You will collaborate closely with a cross-disciplinary team of peers and other finance staff.

This is an individual contributor role which can be located remotely within the United States.

What You’ll Do Here

  • Assist with monthly financial closing and reporting process.
  • Proactively identify and recommend cost efficiency and productivity initiatives.
  • Drive the regular forecast and annual budgeting process.
  • Develop and rollout Key Performance Indicator (KPI) reporting, analyzing key trends.
  • Provide dynamic and proactive added value analytical service to the C-Suite and Management of the business.
  • Produce and coordinate executive presentations to senior management and external investors.
  • Serves as a liaison across functions, enabling collaboration and communication.
  • Ensure data quality, integrity, and compliance with internal financial and accounting procedures.
  • Assist with multiple projects and tasks enhancing systems, processes, and providing ad hoc analytics.
  • Lead financial integration of acquisitions.
  • Provide feedback and suggestions to the direction of the FP&A team, function, and deliverables.
  • Serve as backup to the VP, FP&A as needed.


What You’ll Bring to Us

  • At least 5 years in financial analysis and/or accounting, preference given to those with Quality of Earnings, Management Consulting, Private Equity, or Investment Banking experience.
  • Must have experience within a SaaS environment.
  • Excellent Excel skills and ability to grasp Finance/Business Intelligence tool quickly and efficiently (NetSuite experience a plus).
  • Bachelor's degree, preferably in Finance or other quantitative-heavy field.
  • Experience in Enterprise software companies, or a demonstrated ability to learn a new industry quickly.
  • Strong analytical skills and great attention to detail.
  • Ability to self-manage and prioritize tasks to effectively meet deadlines.
  • Very good communication skills with a service approach to the role.
  • Operate with integrity, keeping all company and personnel information confidential.
  • Ability to present complex information in a clear, concise manner.


What We Offer

  • International, fast paced and rapidly growing environment
  • Chance to work with the world’s biggest brands at the CX tech leader
  • Agile and open-minded culture, with high levels of trust and flexibility 
  • Opportunity for professional growth and development 
  • Possibility to learn new and cutting-edge technologies, in an environment that encourages new ideas
  • Benefits package including Medical, Dental, Vision & Life Coverage Options
  • Flexible Working Hours
  • Unlimited PTO
  • 12 paid Holidays 
  • 2 Paid Community Service Days
  • Company paid STD and LTD
  • 401K
  • Parental Leave Benefits
  • Educational Reimbursement Opportunities
  • Referral Bonus Program
  • Access to an Employee Assistance Program (EAP)
  • Scheduled Company Learning Days and access to additional courses via our online Emplifi Academy
  • There’s more as well! Speak with us to find out all the details!
Financial Planning & Analysis Manager (Remote - USA)
Finance & Operations
Boston, Columbus, Philadelphia, Phoenix, Seattle
Employment Type:
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