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CUSTOMER SUCCESS STORIES

Our customer success stories

Emplifi is helping global brands and agencies transform marketing, commerce, and care experiences, 
and achieve business results.

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Dine Brands

Dine Brands amplifies social care by integrating Emplifi Service omnichannel support to reduce response times and enhance the guest experience.
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Hardee's Restaurant

Hardee’s

The fast-food restaurant chain jumped on a breaking story and grew its follower base, generating millions of impressions in the process.
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Slice of cheesecake with strawberries on a plate

The Cheesecake Factory

The Cheesecake Factory uses Emplifi to empower Guest Service agents to deliver personalized guest experiences.
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Pepperoni pizza slice

Domino’s

Domino's delivers real-time responses for a 128% increase in social media volume.
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mcdonalds burgers

Mcdonalds KSA

McDonald's KSA and their agency Ethos Interactive put their community first, achieving 61% better response rates and answered 42% more customer questions in under...
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