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CUSTOMER SUCCESS STORIES

Our customer success stories

Emplifi is helping global brands and agencies transform marketing, commerce, and care experiences, 
and achieve business results.

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Raymour and Flanigan store with couple shopping for recliners

Raymour and Flanigan

See how the furniture retail chain was able to double the amount of authenticated customer reviews they received thanks to Emplifi.
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Wool and the Gang

The company saw notable boosts to their repeat-visit rate and in their site visitors' likelihood to visit using the power of UGC with Emplifi.
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vase and candles on a table

Kirkland’s

To keep their customers engaged and marketing channels filled with relevant and authentic content, Kirkland’s turned to Emplifi.
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woman playing with dog

Freshpet

The pet food company leverages the Emplifi to streamline their customer care processes and deliver the experiences pet parents are looking for.
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man with headphones looking at his phone

G2A

Streamlining social media and customer support teams for faster response times and improved collaboration
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Volaris

The low-cost airline improved customer sentiment and their content on their social media channels.
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open books

Penguin Random House

One of the leading players in the editorial industry optimized its social media performance and gained insights to drive informed decision-making.
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Man looking at his phone in subway

Kyivstar

The Telecommunications operator chose Emplifi to help them provide advice to customers quickly and comprehensively in less than 15 minutes, with no more manual work.
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Learn how teams of any size, centralized or distributed, use Emplifi to boost brand voice while supporting seamless customer journeys. Get your personalized demo today.

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woman with shopping bag

Del Sol Woolworth

The Retail company foster stronger customer relationships and loyalty, while delivering impactful marketing campaigns using powerful social media analytics and...
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Hardee's Restaurant

Hardee’s

The fast-food restaurant chain jumped on a breaking story and grew its follower base, generating millions of impressions in the process.
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drill and tool set with wrenches

CPO

CPO doubles their ratings and reviews with Emplifi's open syndication.
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navy hair care products in a woman's hands

NAVY Hair Care

The eco-friendly hair care brand leveraged UGC and customer text reviews to boost their website repeat-visit and engagement rates.
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audi car driving on the highway

Audi

Audi increased the effectiveness of their advertising campaigns with Voice of the Customer insight.
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woman using an atm

Grupo Petersen

The financial group created a deeper connection with their audience, driving a 23% increase in social media engagement and an 18% boost in positive sentiment.
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farrow & ball logo paint on top of paint swatches

Farrow & Ball

See how the brand paints customer stories through user-generated content (UGC).
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viz media

VIZ Media

The manga and anime powerhouse boosted engagement with their fans through the power of UGC with help from Emplifi.
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bracelets on woman's arm

Trollbeads

The jewelry company saw double-digit percentage growth in repeat visit rate, average order value (AOV), and time on site with Emplifi-powered UGC.
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Vitamine shoppe retail shop

Vitamin Shoppe

The brand saw a 152% increase in the number native and syndicated reviews they collected using Emplifi.
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