The page you requested is not available in your language.
Top image: Why more brands are using LinkedIn to reach customers

Jeff Haws, Director of Content Marketing, Emplifi

Why more brands are using LinkedIn to reach customers

The digital age has ushered in many platforms brands can use to engage with their audiences. However, LinkedIn's transformation from a professional networking site to a hub of brand engagement stands out. Historically viewed as the go-to platform for career advancement and professional connections, LinkedIn has quietly morphed into a powerful marketing tool for consumer brands. 

LinkedIn's blend of professional context with personal storytelling offers a unique channel for them to build brand awareness and connect with target audiences on a level unmatched by traditional social media platforms.

The rising tide of brands on LinkedIn

LinkedIn has been known for some time as a fruitful environment for B2B marketers, but now we’re seeing more and more brands increasing their activity on the channel. These brands, traditionally focused on more mainstream social media channels, are discovering LinkedIn's value in reaching a professional audience in a more authentic, engaging manner. This trend is driven by one key factor: LinkedIn's user base is affluent, educated, and engaged in professional development, making it an ideal audience for premium brands.

Companies like Microsoft and Adobe have led the way, showcasing their products and services through rich storytelling that appeals to professionals looking to enhance their productivity and creativity in the workplace. Similarly, Nike has effectively used LinkedIn to highlight its corporate culture and commitment to social issues, resonating with users' professional aspirations and personal values.

These examples underscore the platform's potential for brands to deepen connections with their audience through content that bridges professional interests and personal values.

LinkedIn's evolution as a marketing platform

LinkedIn has expanded its usefulness for marketers with improvements designed to enhance user engagement and content reach. For example, the introduction of LinkedIn Live allowed brands to broadcast live video content, engaging users in real-time discussions and Q&A sessions. Companies like Asana have used this feature, which has hosted live productivity workshops and roundtable discussions, demonstrating the platform's capability to support interactive, value-driven content.

The platform has also made strides in improving targeting and analytics, enabling brands to measure the impact of their content with greater precision. For instance, LinkedIn's Demographics and Audience Insights tools provide a look into the types of professionals visiting a brand's website, allowing for more tailored content strategies. These enhancements not only boost the platform's appeal for marketing but also equip brands with the tools needed to execute effective campaigns that resonate with their target audience.

Strategic advantages for brands

One of LinkedIn's most compelling attributes for brands is its ability to facilitate targeted marketing campaigns. The platform's sophisticated targeting options, based on job titles, industries, and professional interests, enable brands to reach niche audiences with personalized messaging. This level of specificity, coupled with LinkedIn's reputation for professional content, provides an unmatched opportunity for brands to position themselves as leaders in their respective fields.

Overall, LinkedIn's environment encourages a depth of engagement that is rare on other social platforms. Content that offers genuine insights, industry analysis, or professional development tips tends to perform well, enabling brands to build credibility and trust with their audience. For example, L'Oréal leverages LinkedIn to showcase its commitment to sustainability and diversity in the workplace, topics that resonate with the platform's audience and align with the company's brand values.

Challenges and best practices

While LinkedIn offers numerous opportunities for brands, navigating its professional culture can be challenging. The key to success lies in striking the right balance between professional relevance and brand personality. Content that is too informal may not resonate with LinkedIn's audience, while overly corporate messaging can seem impersonal. 

Brands like Airbnb have found a sweet spot by sharing stories of professionals who use their service for business travel, blending personal experiences with professional use cases in a way that feels both authentic and appropriate for the platform.

Developing a content strategy that aligns with LinkedIn's strengths requires a focus on value-driven content. Brands should aim to educate, inspire, or inform using formats that encourage engagement, such as articles, videos, and infographics. 

Remember that leveraging LinkedIn's analytics tools to track engagement and refine content strategies over time is crucial for sustained success. Regularly reviewing metrics such as click-through rates, engagement rates, and follower growth can provide valuable insights into the content that resonates strongest with your audience, allowing for continuous optimization of your LinkedIn marketing efforts.

Takeaways

LinkedIn's rise as a marketing platform for brands is a testament to the evolving nature of social media marketing. Its unique blend of professional context and personal engagement offers ‌fertile ground for brands looking to build meaningful connections with their audience. 

For social media marketing professionals and marketing leaders, embracing LinkedIn's capabilities can open new avenues for brand storytelling and audience engagement. 

More social insights and news from Emplifi

Emplifi Tool kit — Visual Storytelling

[Tool Kit] Visual storytelling on social media

Hero Image Why your brand needs social media monitoring Generate top image

Social media monitoring: Why your brand needs it

Why social media is the key to customer engagement

Why social media is the key to customer engagement

Emplifi - How travel brands can get ready for summer season

6 ways travel brand social teams can get ready for the summer season

Emplifi - Best Times to Post on Social Media

The best times to post on social media in 2024

Top image: 9 ways that sustainability can drive social media success on Earth Day

9 ways that sustainability can drive social media success on Earth Day

Emplifi Social Media Benchmarks 2024

The social media benchmarks to guide your 2024 strategy

Article: The social media marketer’s guide to video engagement strategy

The social media marketer’s guide to video engagement strategy

Top image: Personalized marketing guide

Personalized marketing on social media: The ultimate guide

Emplifi - Social Media Predictions for 2024

Emplifi’s 2024 Outlook: Social Shopping, Messaging Apps, Video Content, And More Will Become Integral To Brand Marketing Strategies

Emplifi - TrustRadius Best of 2023 Award

Emplifi Social Marketing Cloud Recognized by TrustRadius ‘Best Of’ Awards 2023

Hero: The top social media management platforms of 2024

The 13 best social media management tools in 2024

Emplifi: Top Social Media Conferences for Social Media Marketers To Attend

10 social media conferences you should attend in 2024

Top image: 4 best practices for brands to use AI in social media

4 best practices for brands to use AI in social media

Emplifi - How to use AI marketing tools to increase efficiency and boost results

How to use AI marketing tools to increase efficiency and boost results

Emplifi newsletter

Sign up for the latest insights and best practices to elevate your social marketing, commerce, and care.

Nos prix parmi les plus récents

MarTech Breakthrough Awards 2023 - Emplifi (Influencer Marketing Innovation Award)
Emplifi -  AI Breakthrough Awards 2023 - Best Text Generative AI Solution
CUSTOMER Contact Center Technology Award 2023
TrustRadius Top Rated 2024 Badge
G2 Badge: Leader Enterprise Spring 2024
Logo - G2: Highest User Adoption (Spring 2024)
Logo - G2: Easiest Admin Mid-Market (Spring 2024)
Logo - G2: Enterprise Leader EMEA (Spring 2024)
Award - G2: Users Love Us