Agency-centric terms & pricing
Easy-to-use UI/UX
AI & automation
Industry-leading support
Agency operations
Emplifi streamlines agency operations with a unified platform that boosts collaboration, automates content management, and delivers real-time insights across social, influencer, and customer experience channels, enabling agencies to achieve impactful results more efficiently.
MULTI-CLIENT MENU
Navigate between multiple customer accounts from one single menu.
CLIENT REPORTING
Manage your service teams with detailed client account reporting.
GOVERNANCE & SECURITY
Comprehensive governance, compliance solutions, and integrations.
API & INTEGRATIONS
Extend functionality with 70+ integrations and robust API to pull client data into internal systems.
Social media management
Scale your social media marketing with AI-powered tools to seamlessly plan, create, schedule, and monitor content performance. Stay organized, and ensure a consistent brand voice across all platforms.
PUBLISHING
Schedule posts across channels, each with tailored content and timing.
UNIFIED ANALYTICS
Simplify reporting by unifying data and insights from multiple channels.
INFLUENCER MANAGEMENT
End-to-end influencer management, boasting +30 million influencers.
SOCIAL LISTENING
Get actionable insights with real-time monitoring and alerts.
Customer experience and care
Emplifi’s solutions for service teams are built from the ground up with automation to help agents and managers improve response times, quality, and overall CSAT.
CARE
Case management that allows you to manage both public and private messages.
CASE MANAGEMENT
Empower your service agents to support and manage cases across all digital touchpoints.
VOICE OF THE CUSTOMER
Gather real-time feedback to uncover valuable insights that drive real business impact.
CHATBOT
Reduce case load with 24/7 support for FAQs, commerce, and recall management.
