Emplifi & the EU Digital Services Act

What is the EU Digital Services Act?

The EU Digital Services Act (DSA) – Regulation (EU) 2022/2065 – is a comprehensive legal framework that applies to providers of digital services across the European Union. Its purpose is to create a safer, more transparent, and accountable online environment, ensuring that users are protected from disinformation, illegal goods, illegal content, and online harms such as cyber-violence.

The DSA imposes obligations on digital service providers like Emplifi, including requirements to:

• Provide mechanisms for reporting illegal or infringing content;
• Establish clear processes for review, validation, and potential removal of such content;
• Designate a single point of contact for EU regulators and individuals; and
• Publish an annual transparency report on how content is managed.

Full text available here.

How does the DSA apply to Emplifi?

1. Reporting Illegal and/or Infringing Content

Emplifi has processes in place that allow individuals to report content that may be illegal (e.g., defamatory material, hate speech, terrorist content, or other prohibited content under EU law) or infringing (e.g., intellectual property rights violations).

Once a report is received, Emplifi validates the information and, where appropriate, will remove or restrict access to the content. If the violation is serious or repeated, Emplifi may also suspend or deactivate the responsible account.

Guidance on reporting content is available on our Reporting Illegal Content Page (insert link) and our IP Infringement Reporting Page (insert link).

2. Single Point of Contact (Article 11 DSA)

Emplifi has designated a dedicated point of contact for EU individuals and regulators, including the European Commission, Member State authorities, and the European Board for Digital Services.

Communications can be sent to: DSA-contact@emplifi.io (insert email).

Correspondence should be in English where possible, but Emplifi will accommodate other EU languages where required.

3. Annual Transparency Reporting (Article 15 DSA)

In line with DSA requirements, Emplifi will publish an annual transparency report.

The report will include:

• The number and types of notices of illegal content received;
• The actions taken by Emplifi in response;
• Whether automated tools were used; and
• Contextual information on how Emplifi ensures compliance with the DSA.

The current report can be found here.

Acceptable Use and Content Standards

In addition to DSA obligations, all users of Emplifi’s platforms and websites must comply with our Acceptable Use Policy (here and here) which prohibits illegal content or content that, while potentially legal, is inconsistent with the purpose and values of Emplifi’s services.Where Emplifi becomes aware of such content, it will be reviewed and removed where appropriate, and repeat violations may lead to account suspension or termination.