Our Partnerships

Emplifi CX Cloud
Emplifi gives you everything a modern enterprise needs to close the CX gap.
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Emplifi CX Cloud
Social Marketing Cloud
Social media analytics
Social listening and intelligence
Social media management
Community management
Social customer care
Content management
Scheduling and publishing
Influencer marketing
Pricing
Social Commerce Cloud
Live commerce
ShopStream
Conversational commerce
Social shop synchronization
Social customer care
Analytics, reporting & insights
Service Cloud
Agent empowerment tools
AI chatbots and self-service
Knowledge management
Email automation
Voice of Customer tools
Customer insights and BI
Omnichannel service
Customer success stories
Emplifi is helping global brands and agencies transform marketing, commerce, and care experiences, and achieve business results.
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Customer success stories
Delta Air Lines
$2 million+ saved in support and operations costs
Major League Soccer
61% increase in social media engagement with conversation-first content
Daily Burn
60-minute faster response time to incoming social media messages
Resource center
Your resource center for everything marketing, customer service, and CX
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Resource center
Everything you need to know about Emplifi Summit ‘22
The CX event of the year is just around the corner! Here's what you can expect.
8 live commerce trends you need to know to stay ahead of the curve
What's driving the live commerce boom, and how can your brand take advantage? Let's take a look.
Finding your voice on TikTok: 9 steps to success
Finding your brand's voice on TikTok is crucial to truly connect with your audiences. Here's how to do it.
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Our social media partnerships

Social media marketing evolves as rapidly as platforms do. We partner with every key social media platform to ensure we can innovate at top speed and provide you with effective solutions within a data-secure environment.

Our extended social media SaaS partnerships

We understand that your business challenges are diverse. This is why we form close and reliable partners to help you succeed in tackling these challenges, while ensuring they integrate seamlessly within your tech environment together with Emplifi.

Brandwatch is a marketing platform that lets you understand how consumers talk about you online based on data from 1.4 trillion conversations.

Digimind is a powerful listening software that helps you understand your customers, the competitive environment, and market trends. Their motto reads, "Understand the world as it is."

Ubermetrics is a content intelligence software that informs marketers with powerful data insights on how to maximize their marketing campaign effectiveness.

KAWO is the platform of choice for global brands building a social presence in China. It makes it easy for brands to understand and connect with their audiences there.

Paragone is a platform that helps marketers engage with audiences across networks like Facebook, Instagram, Google, Snapchat, Twitter, Pinterest, and TikTok, through actionable performance monitoring.

Our live commerce partnerships

We’re proud to partner with best-in-class businesses, enabling brands to deliver an unparalleled and seamless customer experience across every touchpoint, and deliver rapid value.