Award: Emplifi honored as Silver Stevie Award winner in 2025 American Business Awards®

New York, April 30, 2025 – Emplifi, a customer engagement platform, has been named the Silver Stevie® Award winner in the Achievement in Product Innovation category at The 23rd Annual American Business Awards®. This recognition highlights the company’s achievements in digital marketing, commerce, and customer care.

The American Business Awards are among the most prestigious business awards programs in the U.S., recognizing organizations across various sectors, including public and private companies, non-profits, and startups. This year, more than 3,600 nominations were submitted, with companies competing in categories such as Executive of the Year, Marketing Campaign of the Year, and App of the Year. Emplifi’s recognition in the Achievement in Product Innovation category underscores its significant contributions to the industry.

“Organizations across the United States continue to demonstrate resilience and innovation,” said Stevie Awards president Maggie Miller. “The 2025 Stevie winners have helped drive that success through their innovation, persistence, and hard work. We congratulate all of the winners in the 2025 ABAs and look forward to celebrating their achievements during our June 10 gala event in New York.”

Emplifi’s role in digital marketing and customer care

Emplifi’s Silver Stevie® Award highlights the company’s innovation in digital transformation, particularly through solutions that improve business operations and enhance customer experiences. A key product in this achievement is Emplifi Fuel, which addresses the specific needs of industries such as retail, consumer packaged goods (CPG), and sports. With its customizable command center, Emplifi Fuel enables teams to track real-time objectives, set personalized goals, and gain actionable insights, helping businesses optimize their marketing strategies and improve customer care.

“We are proud to receive the Silver Stevie® Award in the 2025 American Business Awards,” said Ohad Hecht, CEO of Emplifi. “This prestigious recognition is a testament to the dedication, innovation, and expertise of our team. Emplifi Fuel, along with our suite of advanced solutions, is revolutionizing how businesses connect with customers and enhance their digital marketing and customer care strategies. As we continue to push the boundaries of innovation, we remain committed to equipping our clients with intelligent, insight-driven tools like Emplifi Fuel that enhance efficiency and empower brands to continuously improve their products, services, and marketing strategies.

Judges’ comments on Emplifi’s submission

“Emplifi has delivered an outstanding submission, showcasing impressive product innovation and strategic execution in the highly competitive customer experience and digital engagement space. With over 10 AI-powered tool launches in 2023–2024, the company demonstrates true leadership in automation, analytics, and real-time engagement. The Emplifi Fuel platform and Unified Analytics enhancements show a clear focus on delivering end-to-end, AI-driven customer experiences tailored to industry needs.”

“Emplifi stands out for its continuous innovation, significant business impact, and leadership recognition. Its integration of AI at scale, combined with strong customer outcomes and strategic product launches like Emplifi Fuel, positions the company ahead of many competitors in the space.”

“This is a well-rounded submission that highlights Emplifi’s innovation, real-world results, and industry validation. The platform’s breadth of AI-powered capabilities and strategic growth showcases Emplifi’s leadership in customer engagement and marketing technology across diverse digital channels.”

About the Stevie Awards

Stevie Awards are conferred in nine programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Women in Business, the Stevie Awards for Great Employers, the Stevie Awards for Sales & Customer Service, and the Stevie Awards for Technology Excellence. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.

About Emplifi

Emplifi is a leading customer engagement platform, empowering brands to deliver meaningful, connected experiences across digital channels. Recognized as a Leader by renowned analysts and celebrated as a customer favorite, Emplifi provides innovative, data-driven insights and AI-powered tools to help brands optimize social media performance, elevate their influencer marketing strategies, and deliver impactful customer engagement across marketing, commerce, and care.

Contact

Jordan Lukes, Corporate Marketing Director at Emplifi
jordan.lukes@emplifi.io