Top image: SoftwareReviews Names Emplifi a Winner for 2023 Social Media Management – Enterprise Market Products

SoftwareReviews Names Emplifi a Winner for 2023 Social Media Management – Enterprise Market Products

Emplifi Social Marketing Cloud receives gold medallist recognition and scores exemplary results for vendor capability satisfaction, product features, and user likeliness to recommend

New York, August 8, 2023 Emplifi, a leading unified customer engagement platform, today announced it is a winner in the "2023 Social Media Management – Enterprise Market Products" SoftwareReviews’ Data Quadrant Awards. Selecting software can be overwhelming, and one of the biggest challenges facing organizations is understanding the marketplace and identifying all available vendors and products – SoftwareReviews is the most in-depth source of buyer data and insights for the enterprise software market. 

"Emplifi’s mission is to enable brands to build long-lasting relationships with the modern consumer," said Emplifi CEO Mark Zablan. "Giving our customers the best experience with our products and our people is our priority. We’re proud that SoftwareReviews has recognized Emplifi’s Social Marketing Cloud for vendor capability satisfaction, product features, and user likeliness to recommend in the social media management in the enterprise market category."

Emplifi Social Marketing Cloud’s overall vendor capability satisfaction score of 84% is based on various attributes such as breadth of features, ease of data integration, and product strategy and rate of improvement. It is the highest-ranked product against all 14 participating vendors for usability and intuitiveness, along with vendor support. In terms of product features, Emplifi Social Marketing Cloud’s overall feature satisfaction score of 85% is notably for social response management. It is the highest-ranked product compared to its peers for dashboards, visualization, and trend analysis.

Users gave Emplifi Social Marketing Cloud 88% for likeliness to recommend, which is the top score amongst all 14 reviewed vendors.

SoftwareReviews’ Data Quadrant Awards recognize software providers in the technology marketplace, as evaluated by feedback from IT and business professionals. The placement of a software provider in the Data Quadrant indicates its relative ranking as well as its categorization.

Visit the Emplifi website for further information on Emplifi Social Marketing Cloud

To learn more about SoftwareReviews and software provider review surveys, visit SoftwareReviews.com.

About Emplifi

Emplifi is a leading unified customer engagement platform that empowers businesses to reach and grow communities through digital- and social-first strategies. More than 20,000 brands like McDonald’s, Ford Motor Company, and Delta Air Lines rely on Emplifi to enable connected, empathetic experiences for the modern consumer across marketing, commerce, and care. Headquartered in New York, Emplifi partners with major social media networks and digital platforms, including Google, Meta, LinkedIn, Twitter, TikTok, and Snapchat.

About SoftwareReviews

SoftwareReviews is the most in-depth source of buyer data and insights for the enterprise software market. By collecting customer experience data from IT and business professionals, the SoftwareReviews methodology produces detailed and authentic insights into the experience of evaluating and purchasing enterprise software.

More social insights and news from Emplifi

Emplifi Tool kit — Visual Storytelling

[Tool Kit] Visual storytelling on social media

Hero Image Why your brand needs social media monitoring Generate top image

Social media monitoring: Why your brand needs it

Why social media is the key to customer engagement

Why social media is the key to customer engagement

Emplifi - How travel brands can get ready for summer season

6 ways travel brand social teams can get ready for the summer season

Emplifi - Best Times to Post on Social Media

The best times to post on social media in 2024

Top image: 9 ways that sustainability can drive social media success on Earth Day

9 ways that sustainability can drive social media success on Earth Day

Emplifi Social Media Benchmarks 2024

The social media benchmarks to guide your 2024 strategy

Article: The social media marketer’s guide to video engagement strategy

The social media marketer’s guide to video engagement strategy

Top image: Personalized marketing guide

Personalized marketing on social media: The ultimate guide

Emplifi - Social Media Predictions for 2024

Emplifi’s 2024 Outlook: Social Shopping, Messaging Apps, Video Content, And More Will Become Integral To Brand Marketing Strategies

Emplifi - TrustRadius Best of 2023 Award

Emplifi Social Marketing Cloud Recognized by TrustRadius ‘Best Of’ Awards 2023

Hero: The top social media management platforms of 2024

The 13 best social media management tools in 2024

Emplifi: Top Social Media Conferences for Social Media Marketers To Attend

10 social media conferences you should attend in 2024

Top image: 4 best practices for brands to use AI in social media

4 best practices for brands to use AI in social media

Emplifi - How to use AI marketing tools to increase efficiency and boost results

How to use AI marketing tools to increase efficiency and boost results