Solutions for teams
Social Marketing
20,000 brands use Emplifi to power their social media marketing
Social Commerce
Achieve 4x the revenue in half the time
Social Customer Care
Meet the customer in their channel of choice
Service & Agent Case Management
Customizable consumer service
Product Modules
Comprehensive insight on social media analytics
Unified Analytics
AI-driven social content publisher
Publisher
Strengthen customer relationships
Community
Integrated social listening
Listening
Influencers
UGC
Care
Chatbot
Ratings & Reviews
Live Advisor
Agent
Emplifi Platform
The only unified & scalable social media management platform
Learn more about Emplifi's social marketing platform Explore the Platform
Customer Success Stories
All stories
Benefit Cosmetics
The beauty brand’s audience-first approach to content
Toyota
Driving customer engagement with deep insights
Kimpton Hotels
Why UGC is a critical part of their guest experience
Stanley
How the iconic brand increased product reviews and engagement
Freshpet
Streamlining customer interactions across channels
Hardee’s
Using social listening to capitalize on trending moments
Bath & Body Works
How the retailer is growing their community
Aeromexico
How the airline became one of the most loved travel brands on social
Industries
Agencies
Consumer Packaged Goods
Higher Education
Media & Entertainment
Restaurants
Retail & eCommerce
Sports
Travel & Hospitality
Outpace your competition
We’re recognized as a market leader in innovation and for our drive to give brands all the tools they need.
Get a demo
Insights
Resource Center
Your resource center for everything social marketing, commerce and care
Blog
Get up to speed on the latest trends, tips, and best practices to power your strategy
Webinars
Latest insights on marketing, commerce, and care, straight from the experts
Key Terms Glossary
Explore our key term definitions
Quarterly Industry Benchmarks
Compare your social media performance with global and regional industry benchmarks
Customers
Learning Center
On-demand learning space for product training and best practices
Documentation
Learn how to get the most out of your Emplifi products
Support
See the real-time status of Emplifi platforms and submit a technical support request
latest post
AI in social media in 2025: What consumers want
Read more
Contact Us
About Emplifi
Emplifi provides brands with insights needed to empathize with customers and amplify the right experiences.
Leadership
Learn about our team of experienced executives driving innovation at Emplifi.
Careers
Learn about working at Emplifi and find the perfect role for you.
Media & Press
Keep up to date with news and insights from our newsroom.
Technology Partners
Our marketing technology partners are the world’s most trusted platforms, tech solutions, and service providers.
Agency Partners
We partner with industry-leading marketing and advertising agencies to deliver unmatched client success.
Security, Privacy & AI
Trust Center
How we innovate with trust, security, and privacy.
Legal
Your source for security, privacy, and platform transparency.
Contact Us
Get in touch with Emplifi.
Get in touch

Emplifi pricing & plans

Our success is aligned with yours. That’s why we use value-based metrics, not punitive per-seat licenses. Explore the packages built to deliver the business outcomes that matter most to you.

Emplifi's social media management pricing and plans, powered by our unified Emplifi Fuel platform, are your gateway to continuous innovation and increased business outcomes. Select the plan that aligns with your objectives.
Emplifi's Care plans are your gateway to delivering exceptional and efficient customer service across digital channels. Select the plan that aligns with your objectives and ensures you're always equipped to provide timely, personalized, and efficient support.
Emplifi's commerce plans are your gateway to transforming and optimizing your customer experience through social proof that drives conversions through customer ratings & reviews and user-generated content.

Social Marketing

Emplifi's social media management pricing and plans, powered by our unified Emplifi Fuel platform, are your gateway to continuous innovation and increased business outcomes. Select the plan that aligns with your objectives.
Essential
Organize and grow your social community

Everything you need to build a strong, professional social media presence fast.

Starting at:
$1,249 / Month
Ideal for: Small teams or growing brands starting to unify and scale their social efforts.
  • Manage all your social channels in one intuitive platform
  • Maintain brand consistency across every touchpoint
  • Publish, engage, and respond seamlessly
  • Track performance with clear, actionable reports
  • Start smart with tools designed to grow alongside your business
More Details +
Less Details -

Social Marketing

Emplifi's social media management pricing and plans, powered by our unified Emplifi Fuel platform, are your gateway to continuous innovation and increased business outcomes. Select the plan that aligns with your objectives.
Best Value
Advanced
Elevate your social strategy and maximize impact

Advanced tools and intelligent insights to amplify your social media performance.

Starting at:
$2,499 / Month
Ideal for: Mid-sized teams aiming to enhance collaboration and drive measurable results.
  • Collaborate efficiently with enhanced team workflows and brand controls
  • Boost content effectiveness with AI-assisted creation and performance insights
  • Activate social selling tools to convert engagement directly into revenue
  • Gain deeper audience and competitor insights faster with integrated social listening
  • Clearly measure social ROI and connect your activities to business impact
More Details +
Less Details -

Social Marketing

Emplifi's social media management pricing and plans, powered by our unified Emplifi Fuel platform, are your gateway to continuous innovation and increased business outcomes. Select the plan that aligns with your objectives.
Intelligent
Lead your market with outcomes and scale

Comprehensive solutions for large organizations seeking market leadership and deep analytics.

Contact for:
Custom quote
Ideal for: Large enterprises managing significant data and complex operations.
  • Predict trends and act faster with cutting-edge intelligence
  • Automate at scale to drive smarter campaigns and save time
  • Integrate social across your broader business strategy
  • Ensure brand governance, security, and multi-region control
  • Leverage advanced analytics to turn complex data into confident decisions
More Details +
Less Details -

Social Customer Care

Emplifi's Care plans are your gateway to delivering exceptional and efficient customer service across digital channels. Select the plan that aligns with your objectives and ensures you're always equipped to provide timely, personalized, and efficient support.
Essential
Get organized and respond with confidence

Everything you need to provide timely, personalized, and efficient digital customer service.

Contact for:
Custom quote
Ideal for: Mid-sized teams or growing brands focusing on centralizing digital customer interactions.
  • Centralize and manage all digital customer communications in one unified platform
  • Ensure timely responses and issue resolution across key digital channels
  • Gain foundational insights into care performance and customer interactions
  • Proactively manage your brand's online reputation across social and review sites
  • Streamline agent workflows for improved efficiency and consistent service delivery
More Details +
Less Details -

Social Customer Care

Emplifi's Care plans are your gateway to delivering exceptional and efficient customer service across digital channels. Select the plan that aligns with your objectives and ensures you're always equipped to provide timely, personalized, and efficient support.
Advanced
Maximize agent efficiency and customer loyalty

Advanced tools and intelligent insights to drive customer service efficiency and performance.

Contact for:
Custom quote
Ideal for: Large organizations aiming to enhance collaboration and drive measurable results.
  • Empower agents with AI-powered assistance for faster, smarter, and more personalized responses
  • Automate routine inquiries and provide 24/7 support to reduce agent workload
  • Gain a holistic view of the customer journey by integrating with CRM systems
  • Leverage comprehensive analytics to identify strategic insights and continuously optimize service delivery
  • Seamlessly escalate customer interactions from public community discussions to private, personalized support
More Details +
Less Details -

Social Customer Care

Emplifi's Care plans are your gateway to delivering exceptional and efficient customer service across digital channels. Select the plan that aligns with your objectives and ensures you're always equipped to provide timely, personalized, and efficient support.
3 - Essential
3 - Get organized and respond with confidence

3 - Everything you need to provide timely, personalized, and efficient digital customer service.

3 - Contact for:
3 - Custom quote
3 - Ideal for: Mid-sized teams or growing brands focusing on centralizing digital customer interactions.
  • 3 - Centralize and manage all digital customer communications in one unified platform
  • 3 - Centralize and manage all digital customer communications in one unified platform
  • 3 - Centralize and manage all digital customer communications in one unified platform
  • 3 - Centralize and manage all digital customer communications in one unified platform
  • 3 - Centralize and manage all digital customer communications in one unified platform
More Details +
Less Details -

Ratings & Reviews

Emplifi's commerce plans are your gateway to transforming and optimizing your customer experience through social proof that drives conversions through customer ratings & reviews and user-generated content.
Essential
Essential tools to efficiently manage your CX

Everything you need to build a strong foundation for collecting and displaying authentic customer feedback.

Contact for:
Custom quote
Ideal for: Brands starting to unify and scale their customer experience efforts through ratings and reviews.
  • Manage and publish customer ratings & reviews
  • Collect visual reviews and Q&A
  • Automate moderation and translation of reviews
  • Incentivize review collection
  • Utilize unified data analytics for reporting and customer insights
  • Ensure secure access with 2FA
More Details +
Less Details -

Ratings & Reviews

Emplifi's commerce plans are your gateway to transforming and optimizing your customer experience through social proof that drives conversions through customer ratings & reviews and user-generated content.
Best Value
Advanced
Optimize and scale with vertical insights

Advanced tools and intelligent insights to amplify your digital commerce performance and leverage UGC

Contact for:
Custom quote
Ideal for: Growing brands aiming to optimize their customer experience, drive conversions, and integrate UGC.
  • Access all Essential features
  • Distribute customer ratings and reviews externally through syndication
  • Access in-network brands to bring in reviews
  • Automate labeling and sentiment analysis with AI
  • Leverage AI review topics and summaries
  • Integrate with BI Tools via API
More Details +
Less Details -

Ratings & Reviews

Emplifi's commerce plans are your gateway to transforming and optimizing your customer experience through social proof that drives conversions through customer ratings & reviews and user-generated content.
4 - Advanced
4 - Optimize and scale with vertical insights

4 - Advanced tools and intelligent insights to amplify your digital commerce performance and leverage UGC

4 - Contact for:
4 - Custom quote
4 - Ideal for: Growing brands aiming to optimize their customer experience, drive conversions, and integrate UGC.
  • 4 - Access all Essential features
  • 4 - Distribute customer ratings and reviews externally through syndication
  • 4 - Access in-network brands to bring in reviews
  • 4 - Automate labeling and sentiment analysis with AI
  • 4 - Leverage AI review topics and summaries
  • 4 - Integrate with BI Tools via API
More Details +
Less Details -

The most innovative companies use Emplifi:

A social media manager logs into their laptop

Do you have more questions?

Need help understanding our solutions and product modules? Use our AI assistant to explore Emplifi’s platform and find the right plan and tier for your needs.

Learn more

Frequently asked questions

Our pricing is a partnership. We win when you win. That’s why our pricing metrics are tied to your growth, not the size of your team. Add unlimited users and connect unlimited owned profiles. We’ll never charge per seat.

Our solutions each offer three distinct tiers: Essential, Advanced, and Intelligent. This model is designed to align with your company’s growth and the value you receive from our platform. It ties costs directly to usage, ensuring fairness, transparency, and a clear return on your investment.
Yes, you’re not locked in. We designed our plans to be flexible because business needs change. You can start on one tier and easily upgrade as you grow and your strategic goals evolve.

No, we believe paying per user is an outdated model that penalizes you for collaboration. Our pricing isn’t based on how many team members you have. All tiers include unlimited user seats and unlimited owned profiles.

 

No surprise bills here. Our model is built for predictability so you can forecast costs effectively. Because pricing is tied to your growth, your costs scale in a way that makes sense.

Outpace your competition with easy-to-use, innovative solutions

We’re recognized as a market leader in innovation, customer support, and ease of use from these organizations.