Solutions for teams
Social Marketing
20,000 brands use Emplifi to power their social media marketing
Social Commerce
Achieve 4x the revenue in half the time
Social Customer Care
Meet the customer in their channel of choice
Service & Agent Case Management
Customizable consumer service
Product Modules
Comprehensive insight on social media analytics
Unified Analytics
AI-driven social content publisher
Publisher
Strengthen customer relationships
Community
Integrated social listening
Listening
Influencers
UGC
Care
Chatbot
Ratings & Reviews
Live Advisor
Agent
Emplifi Platform
The only unified & scalable social media management platform
Learn more about Emplifi's social marketing platform Explore the Platform
Customer Success Stories
All stories
Benefit Cosmetics
The beauty brand’s audience-first approach to content
Toyota
Driving customer engagement with deep insights
Kimpton Hotels
Why UGC is a critical part of their guest experience
Stanley
How the iconic brand increased product reviews and engagement
Freshpet
Streamlining customer interactions across channels
Hardee’s
Using social listening to capitalize on trending moments
Bath & Body Works
How the retailer is growing their community
Aeromexico
How the airline became one of the most loved travel brands on social
Industries
Agencies
Consumer Packaged Goods
Higher Education
Media & Entertainment
Restaurants
Retail & eCommerce
Sports
Travel & Hospitality
Outpace your competition
We’re recognized as a market leader in innovation and for our drive to give brands all the tools they need.
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Insights
Resource Center
Your resource center for everything social marketing, commerce and care
Blog
Get up to speed on the latest trends, tips, and best practices to power your strategy
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Latest insights on marketing, commerce, and care, straight from the experts
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Explore our key term definitions
Quarterly Industry Benchmarks
Compare your social media performance with global and regional industry benchmarks
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On-demand learning space for product training and best practices
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Trending insights
Report: The state of social media marketing report 2026
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Company Information
About Emplifi
Emplifi provides brands with insights needed to empathize with customers and amplify the right experiences.
Pricing
Explore our plans and pricing for social media marketing, commerce, or care.
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Trust Center
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Emplifi pricing & plans

Stop paying for logins. Our pricing scales with your business outcomes, not your seat count. Emplifi unifies your tools, data, and teams, embedding AI as a co-pilot across your entire workflow. Find the plan that fits your strategy.

Turn noise into signal with one platform to plan, post, and prove your work. The Emplifi Social package is your complete AI system, built for intelligence, strategy, execution, and insights-backed measurement.
This is the unified inbox, powered by AI. More than service, it's your AI-powered capacity engine, unifying human agents and automation for a 70% faster case handoff. Our AI co-pilot handles summarization and replies, letting you scale capacity, not headcount.
Turn social proof into revenue. The Emplifi Convert package unifies Ratings & Reviews, User-Generated Content (UGC), and Live Commerce to build trust at the point of purchase, helping turn shoppers into buyers and buyers into advocates.

Social Marketing

Turn noise into signal with one platform to plan, post, and prove your work. The Emplifi Social package is your complete AI system, built for intelligence, strategy, execution, and insights-backed measurement.
Essential
Organize and grow across your social presence.

Everything you need to build a strong, professional social media presence fast.

Starting at:
$1,249 / Month
Ideal for: Teams starting to unify their social channels and scale up.
  • Manage all social channels from one intuitive platform.
  • Publish, engage, and respond with your new AI co-pilot.
  • Maintain brand consistency across all touchpoints.
  • Track performance with clear, actionable reports.
  • Access a platform designed to scale with your business.
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Social Marketing

Turn noise into signal with one platform to plan, post, and prove your work. The Emplifi Social package is your complete AI system, built for intelligence, strategy, execution, and insights-backed measurement.
Best Value
Advanced
Where collaboration meets AI and automation.

Advanced tools and AI insights to get your team, content, and strategy working as one.

Starting at:
$2,499 / Month
Ideal for: Mid-sized teams focused on collaboration and proving social's impact
  • Streamline collaboration with advanced team workflows and brand controls.
  • Elevate your AI capabilities with AI Reply Assistant and AI Image Scoring.
  • Unlock deeper insights with the AI ReportBuilder and performance prediction tools.
  • Get actionable audience and competitor insights from one clear view.
  • Clearly measure social ROI and connect activity to business impact.
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Social Marketing

Turn noise into signal with one platform to plan, post, and prove your work. The Emplifi Social package is your complete AI system, built for intelligence, strategy, execution, and insights-backed measurement.
Intelligent
Your AI co-pilot for social strategy & performance.

Comprehensive, predictive solutions for organizations seeking market leadership and deep analytics.

Contact for:
Custom quote
Ideal for: Large enterprises managing significant data and complex operations.
  • Leverage advanced analytics, API access, and AI-driven performance prediction.
  • Unlock AI Composer (Brand Voice), AI Object Detection, and AI Logo Detection.
  • Ensure enterprise-wide governance, security, and unlimited team controls.
  • [ROADMAP] Anticipate trends with AI Data Summarization.
  • [ROADMAP] Simplify Listening insights with an AI Query Copilot.
  • [ROADMAP] Forecast performance with AI-driven predictive analytics and risk analysis.
  • [ROADMAP] Detect brands in media with AI Visual Brand Analytics for partnership vetting.
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Social Care

This is the unified inbox, powered by AI. More than service, it's your AI-powered capacity engine, unifying human agents and automation for a 70% faster case handoff. Our AI co-pilot handles summarization and replies, letting you scale capacity, not headcount.
Essential
Stop missing conversations.

See all your customer messages in one place, from DMs to comments, so you can respond faster and improve customer experience.

Contact for:
Custom quote
Ideal for: Teams who need to get organized and manage social community care in one place.
  • Centralize all DMs, comments, and mentions in one unified platform.
  • Manage response times and resolve issues faster across all digital channels.
  • Gain foundational insights into care performance and agent activity.
  • Proactively manage your brand's online reputation.
  • Automate routine workflows with our Platform Intelligence Engine.
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Social Care

This is the unified inbox, powered by AI. More than service, it's your AI-powered capacity engine, unifying human agents and automation for a 70% faster case handoff. Our AI co-pilot handles summarization and replies, letting you scale capacity, not headcount.
Best Value
Advanced
Put AI on your team.

A smarter inbox with AI assistance and automated workflows to handle the busywork, so your team can focus on the human touch.

Contact for:
Custom quote
Ideal for: Growing teams that need to work faster and smarter, not harder.
  • Equip agents with an AI co-pilot for case summarization and writing replies.
  • Integrate natively with your CRM with embedded Salesforce Integration.
  • Connect care data to the complete customer journey.
  • Leverage comprehensive analytics to identify strategic insights.
  • Seamlessly escalate complex issues from public to private support.
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Social Care

This is the unified inbox, powered by AI. More than service, it's your AI-powered capacity engine, unifying human agents and automation for a 70% faster case handoff. Our AI co-pilot handles summarization and replies, letting you scale capacity, not headcount.
Intelligent
Proactive, predictive care.

The full picture. A preview of our adaptive copilot that connects care data with social listening to solve problems before they start.

Preview:
Coming in 2026
Ideal for: Enterprises who want to turn their care center into an insight-engine.
  • [Roadmap] Get proactive crisis alerts by monitoring sentiment spikes across all data streams.
  • [Roadmap] Automate complex workflows with cross-platform "AI Macros."
  • [Roadmap] Generate tailored, compliant replies with the AI Reply Assistant.
  • [Roadmap] Get instant answers from your Knowledge Base with AI Summarization.
  • [Roadmap] Ensure superior governance with granular permissions for specialized Care roles.
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Social Commerce

Turn social proof into revenue. The Emplifi Convert package unifies Ratings & Reviews, User-Generated Content (UGC), and Live Commerce to build trust at the point of purchase, helping turn shoppers into buyers and buyers into advocates.
Essential
Build trust and drive conversion.

The essentials for collecting and displaying authentic customer feedback.

Contact for:
Custom quote
Ideal for: Brands starting to unify their customer experience efforts through ratings and reviews.
  • Manage and publish customer ratings & reviews.
  • Collect visual reviews and Q&A from your customers.
  • Automate content analysis with AI-powered labeling and sentiment.
  • Unlock AI-driven insights with AI Review Topics and AI Review Summaries.
  • Automate moderation and translation of reviews.
  • Utilize unified data analytics for reporting and customer insights.
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Social Commerce

Turn social proof into revenue. The Emplifi Convert package unifies Ratings & Reviews, User-Generated Content (UGC), and Live Commerce to build trust at the point of purchase, helping turn shoppers into buyers and buyers into advocates.
Best Value
Advanced
Activate your advocates with social proof.

Advanced tools to turn UGC, reviews, and Live Commerce into a powerful revenue engine.

Contact for:
Custom quote
Ideal for: Growing brands aiming to optimize their customer experience and integrate UGC.
  • Access all Essential features.
  • Activate new revenue streams with integrated Live Commerce.
  • Syndicate reviews externally to retailers and access in-network brands.
  • Surface the best content with AI-Powered Content Intelligence and AI Image Scoring.
  • Integrate with BI Tools via API.
  • [Roadmap] Collect UGC and reviews from new sources like TikTok and Reddit.
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Social Commerce

Turn social proof into revenue. The Emplifi Convert package unifies Ratings & Reviews, User-Generated Content (UGC), and Live Commerce to build trust at the point of purchase, helping turn shoppers into buyers and buyers into advocates.
Intelligent
Your AI-driven conversion engine.

Our adaptive copilot that turns insights from all customer feedback into automated actions.

Preview:
Coming in 2026
Ideal for: Enterprises seeking to move from reactive moderation to proactive, AI-driven conversion optimization.
  • Access all Essential & Advanced features.
  • [Roadmap] Get proactive crisis alerts for 1-star review spikes before they go viral.
  • [Roadmap] Automate cross-suite actions by routing 1-star reviews directly to your Care queue.
  • [Roadmap] Get AI-driven content suggestions for new posts based on review trends.
  • [Roadmap] Boost high-performing UGC with AI-driven paid media recommendations.
  • [Roadmap] Govern AI-driven actions with team permissions and approvals.
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The most innovative companies use Emplifi:

A social media manager logs into their laptop

Do you have more questions?

Need help understanding our solutions and product modules? Use our AI assistant to explore Emplifi’s platform and find the right plan and tier for your needs.

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Frequently asked questions

Our pricing is a partnership. We win when you win. That’s why our pricing metrics are tied to your growth, not the size of your team. Add unlimited users and connect unlimited owned profiles. We’ll never charge per seat.

Our solutions each offer three distinct tiers: Essential, Advanced, and Intelligent. This model is designed to align with your company’s growth and the value you receive from our platform. It ties costs directly to usage, ensuring fairness, transparency, and a clear return on your investment.
Yes, you’re not locked in. We designed our plans to be flexible because business needs change. You can start on one tier and easily upgrade as you grow and your strategic goals evolve.

No, we believe paying per user is an outdated model that penalizes you for collaboration. Our pricing isn’t based on how many team members you have. All tiers include unlimited user seats and unlimited owned profiles.

 

No surprise bills here. Our model is built for predictability so you can forecast costs effectively. Because pricing is tied to your growth, your costs scale in a way that makes sense.

Outpace your competition with easy-to-use, innovative solutions

We’re recognized as a market leader in innovation, customer support, and ease of use from these organizations.