A powerful approach to modern social media management

Manage all your social media channels

Intuitive drag-and-drop calendar

Cross-channel publishing

Streamlined inbox experience

Improve collaboration and efficiency

Clear approval process

Asset sharing and management

Review all your social content in one place

Owned, paid, and earned media analysis

Unprecedented visibility

Timesaving automation

Leverage industry-leading AI capabilities

Optimal post timing

Instant content recommendations

Real-time chatbot assistance

Request a personalized demo
Convert your followers into customers. See how Emplifi Social Marketing Cloud can help.

Just some of the awards in our trophy case

Social Marketing Cloud
Award - Social Marketing Cloud (G2: Leader Winter 2021)
Award - Social Marketing Cloud (G2: Leader Mid-Market - Winter 2021)
Award - Social Marketing Cloud (G2: Leader Enterprise - Winter 2021)
Award - Social Marketing Cloud (G2: Leader Asia-Pacific - Winter 2021)
Award - Social Marketing Cloud (SaaSWorthy: Top 20 Most Popular Software for Social Media Management - Q1 2021)

Market Leader Featured Customers

Service Cloud
Award - Service Cloud (G2: Momentum Leader - Winter 2021)

VoC

Award - Service Cloud (G2: High Performer Enterprise - Winter 2021)

VoC

Award - Service Cloud (G2: High Performer - Winter 2021)

VoC

Award - Service Cloud (American Business Awards - 2020 Steve Winner - Bronze)

Bot

Award - Service Cloud (AI Breakthrough Award - 2020)

Bot

Award - Service Cloud (Frost & Sullivan - 2020 Best Practices Award)

Bot/Agent

Award - Service Cloud (Big Innovation - 2019)

Bot

Award - Service Cloud (Customer Contact Center Technology Award - 2019)

Agent