BROWSE LIBRARY

Explore resources for social media, social commerce, and customer care

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What prompts users to engage with UGC

User-generated content (UGC) helps you reach wider audiences, build relationships with your customers, and save time and money. Learn why people love...
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How to increase social media engagement with visual storytelling

Visual storytelling is the key to increasing social media engagement for modern audiences and consumers. Learn five ways visual content drives...
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How to use social media to reduce customer churn

Customer churn is the enemy of every brand. The right social media tools and strategy could be your best friend when it comes to building loyalty and...
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What brands can learn from the Met Gala

Today, influencers and social media shape the world’s most popular fashion event. Here are some of the event's most valuable elements that you can...
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Why more brands are using LinkedIn to reach customers

LinkedIn isn't just a place for individuals to interact and find jobs anymore. Brands are increasingly seeing benefits from having their own strategy...
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UGC collaborators: What your brand should look for

You know how important UGC is to your social strategy, but you're not sure how to find the right collaborators to work with. These tips should give...
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Why a unified data analytics tool is a must-have for actionable customer insights

Today’s consumers interact with brands through a blend of digital channels. Learn how a unified customer data solution can create actionable...
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Social media monitoring: Why your brand needs it

We look at how social media monitoring is key to help brands navigate how modern consumers perceive your brand, gain competitive intelligence, and...
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4 ways to maximize your impact with social media around big events

Big events have the potential to drive a ton of engagement with your brand's social media channels. This guide will give you the tips you need to...
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Why social media is the key to customer engagement

What's the impact of social media on customer engagement and business growth? Learn how social media can help your brand enhance customer loyalty and...
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6 ways you can use social listening to create useful personas

Knowing your customers is one of the most essential aspects of building a successful marketing strategy. Here's how social media can be one of the...
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The do’s and don’ts of UGC curation in 2024

Sometimes, your customers are your best marketing asset. Enter user-generated content. Managing and curating UGC — the right way — can take...
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Why your brand needs a UGC platform

Modern consumers crave authentic content which means you need a way to collect, manage, and share user-generated content (UGC). Let’s explore why a...
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The importance of data security in building brand trust

Virtually every consumer-facing brand handles customer data in some way, and with that comes risk. Because of that, it's essential that you take...
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6 ways travel brand social teams can get ready for the summer season

Social media has become an indispensable tool to reach travelers and drive bookings. These tips will guide you in leveraging social media to make the...
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Community Corner: Why LinkedIn is in its renaissance era

LinkedIn has transformed from a job search platform to a community connector for marketers. We dive into the different roles it plays for social...
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Why you need to include UGC in your marketing mix (Infographic)

Get a sneak peek of some of the insights from our latest guide, "How to Unlock the Power of UGC", created in partnership with HubSpot. Download your...
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15 Women You Should Follow on Social Media

To celebrate International Women’s Day 2024, we’re putting the spolight on 15 impressive female marketers in the social media space today. Give...
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