There’s more to consider with any social media management decision than simply features and functionality. That’s why SoftwareReviews offers its Emotional Footprint Report, to share honest user feedback on their product experience. Download the report now.

OG image: Emotional Footprint Report landing page

#fff

#000000

#003a5d

Emotional Footprint Award

MarTech Breakthrough Awards Badge 2024

MarTech Breakthrough Awards 2023 - Emplifi (Influencer Marketing Innovation Award)

CUSTOMER Contact Center Technology Award 2023

TrustRadius Top Rated 2024 Badge

G2 Badge: Leader Enterprise Spring 2024

Logo - G2: Highest User Adoption (Spring 2024)

Logo - G2: Easiest Admin Mid-Market (Spring 2024)

Logo - G2: Enterprise Leader EMEA (Spring 2024)

Award - G2: Users Love Us

SOC 2 Badge carousel

ISO 27001 Badge

Website privacy policy

Website Privacy Policy

Product privacy policy

Privacy Policy

Product Privacy Policy

Terms of use

Website Terms of Use

Terms of Use

Report a violation

Emplifi Link — Report a Violation or IP Infringement

Whistleblowing

Whistleblowing Policy

Modern slavery statement

Modern Slavery Statement

Emplifi logo - footer

Solutions

Emplifi CX Cloud

Industries

Resources

Knowledge

Company

Footer Cloud

Facebook

Twitter

Instagram

Linked In

TikTok

Emplifi logo

FOR TEAMS

The only unified and scalable social media management platform

EMPLIFI PLATFORM

Platform

CUSTOMER SUCCESS STORIES

INDUSTRIES

We’re recognized as a market leader in innovation and for our drive to give brands all the tools they need

OUTPACE YOUR COMPETITION

Customers

INSIGHTS

CUSTOMERS

/resources/blog/5-benefits-of-integrating-social-commerce-for-mature-brands

5 benefits of integrating social commerce for mature brands

LATEST POST

ABOUT US

PRIVACY AND LEGAL

Emplifi provides brands with insights needed to empathize with customers and amplify the right experiences

ABOUT EMPLIFI

Emplifi is there to help you take on any marketing, commerce, or care challenge with confidence.

Learn about the Emplifi CX Cloud

For Social Marketing Leaders

For Commerce Leaders

For Customer Care Leaders

Emplifi gives you everything a modern enterprise needs to close the CX gap.

Products

Social Marketing Cloud

Social Commerce Cloud

Service Cloud

Emplifi CX Cloud 

Emplifi is helping global brands and agencies transform marketing, commerce, and care experiences, and achieve business results.

Customer Stories

Customer Success Stories

$2 million+ saved in support and operations costs

Delta Air Lines

8M+ impressions and 8,000 new followers with just one Tweet, thanks to social listening and spike alerts

Hardee's

100% increase in the amount of customer reviews collected

Stanley

Customer success stories

Your resource center for everything social marketing, commerce, and customer care

Blog

Your Resource Center for Everything Marketing, Commerce, and Care

Get the latest insights on social media marketing, social commerce, live commerce, and CX, straight from the experts.

Emplifi Webinars

Get up to speed on the latest trends, tips, and best practices to power your CX strategy.

Emplifi Blog

A space for our community to get the latest insights — directly from experts in the Emplifi community.

Community Corner

Resource center

Emplifi provides brands with insights needed to empathize with customers and amplify the right experiences. 

Download: The must-have buyer's guide for social media management

Discover honest feedback about social media management tools

About the report

Customer success you can count on

Increase efficiency

Ready to transform your social media efforts?

What can you expect?

Outpace your competition with easy-to-use, innovative solutions