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20,000 brands use Emplifi to power their social media marketing
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Achieve 4x the revenue in half the time
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Emplifi Fuel
The only autonomous customer experience platform
Learn more about Emplifi's autonomous cx platform Autonomous CX Platform
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Benefit Cosmetics
The beauty brand’s audience-first approach to content
Toyota
Driving customer engagement with deep insights
Kimpton Hotels
Why UGC is a critical part of their guest experience
Stanley
How the iconic brand increased product reviews and engagement
Freshpet
Streamlining customer interactions across channels
Hardee’s
Using social listening to capitalize on trending moments
Bath & Body Works
How the retailer is growing their community
Aeromexico
How the airline became one of the most loved travel brands on social
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We’re recognized as a market leader in innovation and for our drive to give brands all the tools they need.
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Report: The state of social media marketing 2026
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About Emplifi
Emplifi provides brands with insights needed to empathize with customers and amplify the right experiences.
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This is the must-have buyer's guide for social media management

There’s more to consider with any social media management decision than simply features and functionality. That’s why SoftwareReviews offers its Emotional Footprint Report, to share honest user feedback on their product experience. Download the report now.

Download a copy of the Emotional Footprint Report

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About the report: Discover honest feedback about social media management tools

SoftwareReviews creates this report to give marketing leaders transparency when evaluating categories like service experience, conflict resolution, negotiation, strategy, innovation, and product impact across enterprise social media management vendors.

Emplifi led the overall category

We also led in: Likeliness to recommend, usability and intuitiveness, vendor support, dashboards and visualization, social response management, and trend analysis. Download the full report to understand why.

Customer success you can count on

“Emplifi’s key differentiator is their knowledgeable and friendly (support team). In a world where there are 101 different tools for analyzing social data, having that trustworthy human contact is critical."

Increase efficiency

“The advantages that Emplifi has brought to our company include a much clearer perception of the effectiveness of the content we publish on the various social networks, a more controlled interaction, and a reduction in time wasters, among other qualities that enhance the marketing of the company and benefit the entire team.”

Ready to fuel your teams with A-CX?

Discover what Emplifi can do for you. We turn small teams into large ones, and large teams into well oiled machines, but either way, we offer the rocket ship, you just need to jump on.

What can you expect?

  • A live walkthrough of Emplifi Fuel tailored to your specific social marketing, commerce, and care needs
  • A benchmark of how your brand performs against peers in your industry
  • A partner who understands your business, and 22,000 others
  • A concrete action plan to go from disjointed teams to A-CX
Get a demo

Outpace your competition with easy-to-use, innovative solutions

We’re recognized as a market leader in innovation, customer support, and ease of use from these organizations.