Banking on trust: How APAC’s leading banks build stronger social connections

In an era where customers demand genuine engagement, social media has become the frontline for building trust and fostering loyalty in the banking sector. This webinar brings together digital leaders from across APAC to share proven strategies for turning social channels into powerful tools for customer connection and business growth.

Join us for an insightful session where you will learn practical approaches to key challenges, including:

• Building a trusted brand by leveraging social listening to manage reputation and ensure compliance.
• Scaling personalised customer care by implementing efficient, analytics-driven workflows.
• Driving sustainable growth by creating community-focused content that educates and engages.

Hear firsthand case studies from industry pioneers:

• Metrobank on optimising content performance.
• Bank BTN on fostering community-driven growth.