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CUSTOMER SUCCESS STORIES

Our customer success stories

Emplifi is helping global brands and agencies transform marketing, commerce, and care experiences, 
and achieve business results.

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friends enjoying beverages

Boston Beer

Learn how Boston Beer saved $10k annually and reduced time spent on manual refunds by 90% when using Emplifi to reimburse their customers.
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Jones Soda

The premium soda brand boosted their website's engagement and average order value (AOV) using the power of user-generated content.
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Wool and the Gang

The company saw notable boosts to their repeat-visit rate and in their site visitors' likelihood to visit using the power of UGC with Emplifi.
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woman playing with dog

Freshpet

The pet food company leverages the Emplifi to streamline their customer care processes and deliver the experiences pet parents are looking for.
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farrow & ball logo paint on top of paint swatches

Farrow & Ball

See how the brand paints customer stories through user-generated content (UGC).
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DMC threads in a stack of various colors

DMC

Learn how DMC used UGC to increase conversions by 105%.
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Hand holding Stanley cup

Stanley

"Stanley leveraged Emplifi’s UGC and Ratings & Reviews solutions to showcase authentic customer experiences, increase engagement, and drive conversions across...
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Radio Flyer

Emplifi helped Radio Flyer scale UGC collection and curations across multiple channels.
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Discover how we increase your team’s insights, efficiency, and company-wide impact

Learn how teams of any size, centralized or distributed, use Emplifi to boost brand voice while supporting seamless customer journeys. Get your personalized demo today.

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Close up view of Bob's Red Mill brand flour for sale inside a Town and Country Market.

Bob’s Red Mill

Bob’s Red Mill showcases shopper passion with Emplifi's customer-generated content products.
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Baked beans in cast iron pan

Bush Brothers and Company

The company gained a complete view of the customer and cut the time spent on manual issue resolutions and goodwill fulfillment by half.
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baby nursery

Natural Baby Shower

In the first months of implementing Emplifi Live Advisor, Natural Baby Shower achieved a 4.9/5 customer satisfaction score on its live video offerings.
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Baby being fed baby food

Organix

How the UK's No.1 baby finger-food brand found new ways to build strong bonds with their target audience.
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mrs fields retail location

Famous Brands International

By streamlining their customer case management, Famous Brands International reduced the amount of time and resources needed by 75%.
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Emplifi case study for Land O' Lakes

Land O Lakes

Land O’Lakes Dairy Foods leveraged Emplifi to help them engage consumers.
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