Solutions for teams
Social Marketing
20,000 brands use Emplifi to power their social media marketing
Social Commerce
Achieve 4x the revenue in half the time
Social Customer Care
Meet the customer in their channel of choice
Service & Agent Case Management
Customizable consumer service
Product Modules
Unified Analytics
Publisher
Community
Listening
Influencers
UGC
Care
Chatbot
Ratings & Reviews
Live Advisor
Agent
Emplifi Platform
The only unified & scalable social media management platform
Learn more about Emplifi's social marketing platform Explore the Platform
Customer Success Stories
All stories
Benefit Cosmetics
The beauty brand’s audience-first approach to content
Toyota
Driving customer engagement with deep insights
Kimpton Hotels
Why UGC is a critical part of their guest experience
Stanley
How the iconic brand increased product reviews and engagement
Freshpet
Streamlining customer interactions across channels
Hardee’s
Using social listening to capitalize on trending moments
Bath & Body Works
How the retailer is growing their community
Aeromexico
How the airline became one of the most loved travel brands on social
Industries
Agencies
Consumer Packaged Goods
Media & Entertainment
Restaurants
Retail & eCommerce
Sports
Travel & Hospitality
Outpace your competition
We’re recognized as a market leader in innovation and for our drive to give brands all the tools they need.
Get a demo
Insights
Resource Center
Your resource center for everything social marketing, commerce and care
Blog
Get up to speed on the latest trends, tips, and best practices to power your strategy
Webinars
Latest insights on marketing, commerce, and care, straight from the experts
Key Terms Glossary
Explore our key term definitions
Customers
Learning Center
On-demand learning space for product training and best practices
Documentation
Learn how to get the most out of your Emplifi products
Support
See the real-time status of Emplifi platforms and submit a technical support request
latest post
The 2025 social media benchmarks report
Read more
Contact Us
About Emplifi
Emplifi provides brands with insights needed to empathize with customers and amplify the right experiences.
Leadership
Learn about our team of experienced executives driving innovation at Emplifi.
Careers
Learn about working at Emplifi and find the perfect role for you.
Media & Press
Keep up to date with news and insights from our newsroom.
Technology Partners
Our marketing technology partners are the world’s most trusted platforms, tech solutions, and service providers.
Agency Partners
We partner with industry-leading marketing and advertising agencies to deliver unmatched client success.
Privacy & Legal
Privacy & Legal
Innovation with trust, security, and privacy at our core.
Contact Us
Get in touch with Emplifi.
Get in touch
CUSTOMER SUCCESS STORIES

Our customer success stories

Emplifi is helping global brands and agencies transform marketing, commerce, and care experiences, 
and achieve business results.

Solutions
0
Topics
0
Industries
0
Clear FiltersClear Filters
man digging dirt with shovel

Gemplers

Gemplers trusts Emplifi's review syndication capabilities to harness more positive customer feedback.
Read more

Coppel

Learn how Coppel managed 10,000 inquiries, cut response times by 56%, and onboarded 40 team members with support and automation.
Read more
Man skiing on slopes

Sun & Ski Sports

Sun & Ski sports drives on-site conversion and engagement using Emplifi by spotlighting authentic stories from its dedicated customers.
Read more

Bensons for Beds

The British bed retailer improved AOV by 20% and achieved a customer satisfaction score of 4.7 out of 5 using one-to-one live video shopping.
Read more

Bath and Body Works Arabia

The personal care brand grew their community size by 25% and reduced their response times by 38%, all while seeing primarily positive sentiment in the comment...
Read more

Wool and the Gang

The company saw notable boosts to their repeat-visit rate and in their site visitors' likelihood to visit using the power of UGC with Emplifi.
Read more
woman with shopping bag

Del Sol Woolworth

The Retail company foster stronger customer relationships and loyalty, while delivering impactful marketing campaigns using powerful social media analytics and...
Read more
drill and tool set with wrenches

CPO

CPO doubles their ratings and reviews with Emplifi's open syndication.
Read more

Discover how we increase your team’s insights, efficiency, and company-wide impact

Learn how teams of any size, centralized or distributed, use Emplifi to boost brand voice while supporting seamless customer journeys. Get your personalized demo today.

Get a demo
table with plates on it and yellow flowers

Sur La Table

The gourmet kitchen retailer easily collects and displays helpful customer content and reviews front-and-center using Emplifi
Read more
Wing of plane from plane window

Skyscanner

With over 100 million monthly visitors, Skyscanner leveraged Emplifi’s customizable UGC features and quick content permissioning to power on-site displays, social...
Read more
Expresso machine in a kitchen with 2 mugs of coffee

Seattle Coffee Gear

To add an extra element of social proof to its website and paint a clear, authentic picture of its products through the experiences of its customers, Seattle Coffee...
Read more
GNC retail location

GNC

GNC lifted their repeat-visit rate by 200% and harnessed over 275,000 native and syndicated reviews.
Read more
man and woman sitting with ribble bycycles

Ribble Cycles

Ribble customers spent an average of 36% more on their products with help from Emplifi's live commerce solutions.
Read more

Ready to transform your social media efforts?

Emplifi helps boost efficiency, increase revenue, and scale your social media — whether you have a small team or a complex product. Want to see how? Let’s talk today.

Get a demo

What can you expect?

  • A partner who cares about your strategy and objectives
  • Live demo showing how we differentiate from the pack
  • No pressure, just advice
Get a demo

Outpace your competition with easy-to-use, innovative solutions

We’re recognized as a market leader in innovation, customer support, and ease of use from these organizations.

Thank you, your submission has been received! We will reach out shortly.