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Welcome to the Emplifi Launch Party!

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We are Emplifi! Our unified CX platform empowers brands to meet the fast-changing customer expectations across marketing, care, and commerce touchpoints.

Join the CEO of Emplifi, Mark Zablan, as he chats with Angela Gammill, General Manager at Delta Air Lines, about their innovative CX strategy to provide flight attendants with in-the-moment support.

For any issues or questions, please reach out to

Mark Zablan

Blog: Leading with empathy for better customer experience

Genuine empathy is powerful stuff. It anchors relationships, builds loyalty, and drives revenue.
Meet Emplifi

Webinar: Are you putting empathy at the heart of your CX? Meet Emplifi

Astute and Socialbakers are joining forces to become Emplifi: a bold new voice in CX that's bringing marketing, care, and commerce together to help brands empathize with customers, and amplify the right brand experiences. Learn more in this webinar.
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[Guide] CX in a new era of customer expectation

How can brands meet customers' ever-growing expectations and close the customer experience gap? Check out this guide to learn more.

Algunos de nuestros premios

MarTech Breakthrough Awards 2023 - Emplifi (Influencer Marketing Innovation Award)
Emplifi -  AI Breakthrough Awards 2023 - Best Text Generative AI Solution
CUSTOMER Contact Center Technology Award 2023
TrustRadius Top Rated 2024 Badge
G2 Badge: Leader Enterprise Spring 2024
Logo - G2: Highest User Adoption (Spring 2024)
Logo - G2: Easiest Admin Mid-Market (Spring 2024)
Logo - G2: Enterprise Leader EMEA (Spring 2024)
Award - G2: Users Love Us