Emplifi named a leader in The Forrester Wave Social Suites. Access the report.
Increase average order volume by 140%
Boost conversion rates by 1.6x
Enhance site repeat visits by 5.5x
Increase engagement by 2x
What our clients say
Gain shopper insights
Consolidate all reporting into one platform, and gain a holistic view that empowers your marketing, commerce, care, and customer experience teams.
Cross-platform insights
Easily aggregate and compare data across multiple touchpoints to better understand your customers.
Flexible analysis
Gain a holistic view or drill down into campaigns and topics that align with your business goals for powerful analysis.
Collaborative views
Create customized views specific to each team's needs, while maintaining enterprise-grade governance.
User-friendly
Simplify reporting with intuitive dashboards, visualizations, and reports that you can easily schedule to your inbox.
Scale social proof
Transform your brand voice into a chorus with authentic content from your customers. Let them speak for you as brand ambassadors for your products or services.
AI-powered
Harness image recognition to easily tag products and sort media.
Integrated
Effortlessly distribute UGC across your social channels using our Emplifi Publisher integration.
Lightning-fast
Lightweight widgets ensure minimal impact on page-load times.
Easy set-up
Effortlessly tailor the style and design of your galleries to seamlessly match your site.
Streamline content management
Maximize performance, streamline collaboration, and enhance efficiency with advanced social publishing and scheduling. Use collaborative tools to support seamless teamwork, while robust permission and governance management ensures control and compliance.
Omnichannel
Customize and schedule posts for seven social networks simultaneously, with different content and timing for each channel.
AI-powered
Leverage generative AI that learns from your brand voice to craft engaging, on-brand social media copy, boosting efficiency and consistency in the content-creation process.
content management
Create customized views specific to each team's needs, while maintaining enterprise-grade governance.
Link in bio management
Drive conversions with dynamic microsites, available across multiple social media sites, seamlessly integrated into your workflow.
Care for your community
Streamline and scale customer care with comprehensive case management that enables you to manage public and private messages without losing continuity. Effortlessly route, open, track, and resolve inquiries across social and review channels using intuitive, user-friendly tools.
Advanced automation
Optimize every step of your customer care workflow with automation for assignments and case status.
EASY ONBOARDING
Onboard in days, not months, with Emplifi’s user-friendly solutions that enable easy setup and eliminate the heavy lift for IT.
Third-party integrations
Effortlessly collaborate with CRM users, seamlessly escalating cases with complete context and data.
governance
Manage permissions, SLAs, audit trails, agent views, case information, and attributes with ease.
