For teams
Social Marketing
20,000 marcas utilizan Emplifi para impulsar la gestión de redes sociales
Social Commerce
Genera 4 veces más ingresos en la mitad del tiempo
Social Customer Care
Conoce a tus clientes en el canal que quieren
Service & Case Management
Servicio al cliente, personalizable
EMPLIFI PRODUCTOS
Unified Analytics
Publish
Community
Listen
Influence
UGC
Care
Chatbot
Rate & Review
Live Advisor
Agent
Emplifi Plataforma
The only unified & scalable social media management platform
Visión general
All stories
Entel
Centralizando esfuerzos en la industria de telecomunicaciones y al mismo tiempo creando contenido que resuena.
Banco del Pacífico
La solución de Emplifi Social Marketing Cloud te guía para tomar decisiones inteligentes, lo que resulta en un mejor performance.
Volaris
Cómo Volaris mejoró el sentiment del cliente y el desempeño del contenido con la plataforma de gestión de redes sociales de Emplifi
Aeromexico
La Aerolínea Mexicana transformó desafíos en conexiones positivas y crecimiento corporativo.
INDUSTRIAS
Agencies
Consumer Packaged Goods
Media & Entertainment
Restaurants
Retail & eCommerce
Sports
Travel & Hospitality
Supera a tu competencia
Supera a tu competencia con soluciones innovadoras y fáciles de usar
Agenda una demo
Insights
Resource Center
Your resource center for everything social marketing, commerce and care
Blog
Get up to speed on the latest trends, tips, and best practices to power your strategy
Webinars
Latest insights on marketing, commerce, and care, straight from the experts
Social Media Glossary
Explore our key term definitions
Industry Benchmarks Archive
Compare your social media performance with global and regional industry benchmarks
Learning Center
On-demand learning space for product training and best practices
Documentation
Learn how to get the most out of your Emplifi products
Support
See the real-time status of Emplifi platforms and submit a technical support request
latest post
Download: Forrester Wave Social Q4 2024 | Emplifi
Read more
Contact Us
Acerca de nosotros
Emplifi provides brands with insights needed to empathize with customers and amplify the right experiences.
Liderazgo ejecutivo
Learn about our team of experienced executives driving innovation at Emplifi.
Empleados
Learn about working at Emplifi and find the perfect role for you.
Sala de prensa
Keep up to date with news and insights from our newsroom.
Partners
We partner with the world’s most trusted platforms, tech solutions, and services.
Privacy & Legal
Privacy & Legal
Innovation with trust, security, and privacy at our core.
Contact Us
Get in touch with Emplifi.
Contact Us
COMPANY OVERVIEW

About Emplifi

We help brands connect with customers through every digital touchpoint.

Emplifi by the numbers

20,000
Global brands represented
4 Billion
CX interactions managed per month
30+
Years of combined experience with our legacy brands
50+
AI products and features built in-house

Let's have a quick chat about how we can help you.

Contact Us
MISSION

Emplifi delivers growth, increased sales, and improved loyalty

We power exceptional digital customer experiences that increase revenue, build loyalty, and deliver actionable insights via a unified and comprehensive social platform. Want to learn how we do it?

Social Marketing

Unlock growth with AI-powered social media management

Social Commerce

Maximize revenue with social commerce

Social Customer Care

Build exceptional customer experiences across every touchpoint

Service Management

Simplify the complexities of consumer service

COMPANY HISTORY

Learn how Emplifi has helped brands build digital experiences for 30+ years

Our journey started in 1995, and as the modern customer experience evolved, so did we. Discover more about our history in this short video highlighting our three decades of experience.

Explore our trends and insights

Learn more about our latest thought leadership, insights, and company news to inform your social marketing, commerce, or care strategy.

Resource Center

Discover the latest social media marketing, social commerce, and customer care trends that could impact your brand.

Press

Read the latest news, announcements, and product updates from Emplifi.

Webinars

Review our slate of insightful webinars or watch one on-demand to hear insights from our experts, partners, and customers.

¿Listo para potenciar la experiencia de tus clientes en redes sociales?

Descubre cómo Emplifi mejora la eficiencia, incrementa tus ingresos y escala la gestión de tus redes sociales, sin importar si tienes un equipo pequeño o una operación compleja.

¿Qué puedes esperar?

  • Un aliado que entiende tu estrategia y objetivos
  • Una demo en vivo que muestra lo que nos hace diferentes
  • Sin presión, solo consultoría honesta
Pide una demo

Supera a tu competencia con soluciones innovadoras y fáciles de usar

Estamos reconocidos como líderes del mercado en innovación, soporte al cliente y facilidad de uso por estas organizaciones.