Ready to boost your social media game and vastly improve customer care at the same time?

Watch this on demand product tour led by Emplifi’s Solutions Consultant Lubomir Kachur. In just 30 minutes, discover how our solutions can transform your strategy across the entire customer journey. You’ll learn how to:

Engage Community: Centralize all your social platforms, receive and manage messages collaboratively, and classify conversations for accurate analysis.

Maximize Listening: Utilize Social Listening to enhance customer service, anticipate needs, identify problems early, optimize products, and create relevant content based on real insights.

Streamline Care: Streamline customer support with automated workflows, retain data from previous interactions for full context, and integrate seamlessly with Salesforce.

This is your chance to see how Community, Listening, and Care solutions can work together for your brand.